Management Information Systems Commons^™

Health Information Exchange Adoption And Patient Satisfaction: The Mediating Role Of Organizational Efficiency, Hsun-Ming Lee, Peiqin Zhang, Jaymeen Shah

Journal of International Technology and Information Management

Patient satisfaction is perceived as a significant benefit of hospitals’ investments in health information exchange (HIE). Successful implementation of HIE systems lead to increased organizational efficiency in hospitals and more likely to enable doctors and other staff members to better meet patient needs and expectations. This research draws upon system success theory to examine how HIE adoption affects patient satisfaction. In addition, this research investigates whether the relationship between HIE adoption and patient satisfaction is mediated by organizational efficiency. This is the first research study that draws upon system success theory to understand how HIE adoption affects patient satisfaction.

For …

Acceptance Of Interoperable Electronic Health Record (Ehrs) Systems: A Tanzanian E-Health Perspective, Emmanuel Mbwambo, Herman Mandari

Journal of International Technology and Information Management

The study assessed factors that influence the acceptance of interoperable electronic Health Records (EHRs) Systems in Tanzania Public Hospitals. The study applied a hybrid model that combined the Technology Acceptance Model (TAM) and Technology-Organization-Environment (TOE). Snowball sampling technique was applied and a total of 340 questionnaires were distributed to selected clinics, polyclinics and hospitals, of which 261 (77%) received questionnaires were considered to be valid and reliable for subsequent data analysis. IBM SPSS software version 27.0 was employed for data analysis. Findings indicated that relative advantage, compatibility, management support, organizational competency, training and education, perceived ease of use, perceived usefulness, …

Analysis Of The Impact Of Vaccinations On Pandemic Metrics In The New York Metropolitan Area, Oredola A. Soluade, Heechang Shin, Robert Richardson

Journal of International Technology and Information Management

This study evaluates the relationship between pandemic cases and vaccination usage, ICU bed utilization, hospitalizations, and deaths in the New York City metropolitan area. The study includes variables for the lockdown period and confirmed infections. The evaluation addresses three periods: (1) before vaccinations, (2) after vaccinations, and (3) the lockdown period. In addition, the number of vaccines per day for the manufacturers (Pfizer, Moderna, and Johnson & Johnson) are included in the study. Comparisons with New Jersey and Connecticut are used to validate that New York statistics are consistent with other states. The results provide a general model of the …

Digital Collectibles: Exploring Non-Fungible Tokens (Nfts) Through Twitter Messages, Peter Haried, James Murray

Journal of International Technology and Information Management

The growing popularity of non-fungible tokens (NFTs) has created a new digital collectibles asset class and market. NFTs are unique digital tokens built on blockchain technology that can represent anything from art, property rights, certificates of authentication to sports collectibles. The use of blockchain provides the framework for digital ownership and brings the notion of scarcity to the digital NFT asset class. With the emerging NFT market and growing consumer base little work has investigated the factors behind NFT interest and participation. Using a dataset of 26,444 tweets on NBA Top Shot, one of the largest and most popular NFT …

Analysis Of Twitter User Covid-19 Vaccine Hesitancy: Cause And Solutions, Runze Song

Electronic Theses, Projects, and Dissertations

Reducing vaccine hesitancy is an essential public health & safety challenge worldwide, especially during the COVID - 19 pandemic. Governments and health safety agencies have noticed that social media can significantly influence people's sentiments and opinions about vaccinations. There is a lack of studies on the impact of social norms, herding effects, and social media influencers on people's sentiments and opinions about vaccinations. This culminating experience project extracted and analyzed Twitter data (2021 to 2022) using Twitter API and the RStudio AcdemicTwitterR package to study the impact of social norms, herding effects, and social media influencers on people's sentiments, emotions, …

Improving India’S Traffic Management Using Intelligent Transportation Systems, Umesh Makhloga

Electronic Theses, Projects, and Dissertations

India is one of the largest developing countries in the whole world. There is an increasing trend in the number of vehicles on the roads of India. The increasing number of vehicles leads to rising congestion in large cities. The primary purpose of this project is to determine a proper strategy to solve some of the traffic problems in India like inadequate mass transit, time delays, and blockage on road causing mergers resulting in fatal injuries. The development of effective strategic terms for operating the traffic system of India will need the incorporation of Intelligent Transportation Systems. In this study, …

Exploring Consumer Mobile Payment Adoption: A Multi-Country Study, Yu-Chun Pan, Aimee Jacobs, Chekfoung Tan, Jasmine Tehraini

Communications of the IIMA

The increasing popularity of mobile technologies is reshaping human activities including financial transactions. This research focuses on the use and acceptance of NFC-enabled proximity mobile payment (m-payment). This research builds on previous research highlighting the various factors influencing the use and acceptance of m-payment through the Technology Acceptance Model (TAM) and Diffusion of Innovation of (DoI). The results indicate a statistically significant relationship between compatibility, personal innovativeness, and behavioural intention to use m-payment. The findings of this study confirm the influence of external factors, i.e., compatibility and personal innovativeness, determines the end-users’ perceived usefulness and perceived ease of use of …

A Study Of Social Engineering Concepts Within A Deceptive Defense, Jacob Glenn Oedekerk

Electronic Theses, Projects, and Dissertations

Organizations fall victim to costly attacks every year. This has created a need for more successful layers of defense. To aid in this need for additional defense, this study researches a way to bolster an underused defense style called deceptive defense. Researchers agree that deceptive defense could be the future of cybersecurity, and they call for more research in the deceptive category. The unresolved question from these researchers is what attack style could be used with a deception-based defense against an attacker. From this unresolved question, it was also determined that social engineering should be used in this culminating experience …

A Comparative Analysis Of Devices Via The Bluetooth Protocol In A Time Series Analysis, Joseph Vazquez

Electronic Theses, Projects, and Dissertations

The utilization of the Bluetooth protocol has provided many with the seamless transmission of data to multiple devices. Given its versatility and being an efficient process of connectivity, it has become one of the preferred methods of wireless connections. Despite this, an aspect of the Bluetooth function is still vulnerable to being exploited by having the data transmission stolen. This project answered the following questions: “How does one reduce the vulnerability by comparing normal and abnormal Bluetooth data?”, “How does one identify outlying variables within the data?” and “How can we improve the Bluetooth function?”. This project relied on previous …

Examination Of The Implication Of Information Processing On The Library Users Learning Comprehension/Satisfaction., Obia Gopeh Inyang, Juliana Agwunobi

Communications of the IIMA

The paper looked at Information Processing Theory's implications for the Library users’ learning satisfaction. The study discussed the nature of information and asserted that the dissemination of information empowers learning since the world is increasingly becoming information-based. It looked at information processing as the standard for understanding and satisfactory learning against memorization, leading to poor academic performance as it does not allow what the learner has learned to be part of him. The study also discussed that the instructor, facilitator, teacher, lecturer, and users have a role to play in processing information that improves learning. What remains essential is the …

Evaluation Approach For An Effective Blockchain Implementation In An Accounting Environment, Angel R. Otero, Ryan P. Fink

Communications of the IIMA

Blockchain has the potential to revolutionize accounting transactions in the same way the Internet revolutionized the collection and dissemination of information. Nonetheless, like the Internet, blockchain technology is a double-edged sword offering tremendous benefits but also drawbacks. The literature points to inadequacies in blockchain implementations, particularly when evaluating and selecting controls to help ensure an effective blockchain implementation in organizations. This research develops an approach that not only addresses the inadequacies identified in the literature, but also prompts organizations to a more precise evaluation and selection of controls to achieve effective blockchain implementation. The approach uses Desirability Functions to quantify …

Applying Technology Acceptance Model To Measure Online Student Residential Management Software Acceptance, Maka Siwale

Journal of International Technology and Information Management

The purpose of this study is to apply the technology acceptance model developed by Davis (1989) to examine the acceptance of online-based Student Residential Management Software by university on-campus housing student residents. The study examines students’ experience of using online-based software, which is believed to influence the perceived ease of use, the perceived usefulness and the behavioural intention to use such software. The results of this study were then compared to the findings of other past studies that had applied and/or tested TAM. The study participants were selected from a university in Western Australia that had implemented Student Residential Management …

Evolution And Diffusion Of Icts In The Indian Railways: A Historical Analysis, Ramesh Subramanian

Journal of International Technology and Information Management

The Indian Railway system is one of the largest socio-technical systems in the world. It has existed for over 160 years, starting from the British Colonial times. It continues to play a critical role in present-day India. It’s continued functioning is dependent not only on the personnel who are employed in the railways, but also the technologies that go into the system. A critical technology in the functioning of the railway system is information and communications technologies (ICTs). ICTs are deployed in almost every facet of the railway system. But these ICTs did not manifest themselves recently. They have been …

Jitim Table Of Contents - Vol. 31 Issue 2 - 2022

Journal of International Technology and Information Management

JITIM ToC

Assessing Performance Impact Of Digital Transformation For Instructors In The Covid-19 Era, Shailja Tripathi Dr., Shubhangi Urkude Dr.

Journal of International Technology and Information Management

Digital transformation has evolved as the main issue for higher education institutions (HEIs) across the globe due to the Covid-19 outbreak. The purpose of this study is to investigate the performance impacts of digital transformation for instructors of HEIs during the pandemic. The technology-to-performance chain (TPC) model pursues to predict the influence of an information system on the performance of an individual user. Hence, TPC model is used to evaluate the performance of instructors due to digital transformation in the institutions during the Covid-19 pandemic. The data is collected from instructors of higher educational institutions. Recently, partial least squares path …

Evaluating The Factors Influencing Alignment Of It And Business In A Cloud Computing Environment, Dr. Shailja Tripathi

Journal of International Technology and Information Management

Aligning IT with business strategically is the recent area of attention among researchers and practitioners because of its potential impact on organizational performance. Currently, large numbers of enterprises are migrating towards cloud computing as on-premise implementation of Information technology (IT) infrastructure is expensive. The purpose of this research is to examine the factors that influence the alignment of IT and business in cloud computing environment. Therefore, this study used the Strategic Alignment Maturity (SAM) model as a framework to validate the evolution of IT-business alignment in a cloud computing platform. A questionnaire-based survey method was employed for data collection. The …

Social Word Of Mouth Valence And Role Of Moderators: An Integrated Model Of Consumer Decision Making, Angshuman Ghosh Dr, Sanjeev Varshney Dr, Shabbirhusain R.V. Dr

Journal of International Technology and Information Management

The study aimed at coming up with an integrated model of consumer decision making that captures the impact of social media word of mouth (SWOM) on consumers’ decision influencing variables including perceived risk, its impact on attitude towards the brand, and eventually on intention to purchase. The integrated model incorporates the impact of SWOM message valence along with moderating role played by various source and receiver level characteristics on the variables mentioned above. Two experiments with between-subject factorial designs were conducted for testing the hypotheses. The first study had 128 participants divided into eight groups and their responses were collected …

How Do Aspects Of Chain Restaurants Affect The Overall Rating: Trip-Advisor Multi-Dimensional Rating System Analysis, Yuanyuan Gao, Anqi Xu

Journal of International Technology and Information Management

In this study, we analyze the aspect ratings and overall ratings of chain restaurants retrieved from the TripAdvisor multi-dimensional rating system. We gain aspect ratings including food aspect rating, value aspect rating, service aspect rating, and atmosphere aspect rating and their corresponding overall restaurant rating from individual reviews and each restaurant. We build three econometric models to examine how overall rating is affected and found that the food aspect has a significant positive impact on the overall rating. Another interesting finding of our analysis is that the service aspect negatively affects the overall rating. This is explainable under the chain …

E-Payment Adoption In Saudi Arabia, Alexander N. Chen, Joseph Y. Thomas, Mark E. Mcmurtrey Ph.D., Michael E. Ellis

Journal of International Technology and Information Management

Internet technology has influenced banking systems because of its capability to enhance the performance of financial operations. Several factors influence the adoption of new technology within the financial industry. Namely the customers’ perception of benefit, quality, Ease of Use, Security, Self-Efficacy, and Trust. However, various cultures and geopolitical issues influence technology adoption and are therefore worth further study. This paper focuses on the factors that influence the behaviors of Saudi Arabians and their adoption of e-payment systems. The paper shows the fundamental discoveries of an investigation examining the dispersion and the adoption of e-payment technology in …

Examining Factors Influencing Intention To Use M-Health Applications For Promoting Healthier Life Among Smartphone Users In Tanzania, Herman Mandari, Mahija Yahaya

Journal of International Technology and Information Management

Deaths related with Non-Communicable Diseases (NCDs) have recently increases, similarly, development of mobile technologies have paved a way in which Smartphone users can use m-health applications to address high level of sedentary behaviours that relates to negative health consequences. Therefore, this study was conducted to examine factors which may influence generation Y who are Smartphone users to adopt m-health applications in controlling NCDs in Tanzania. TAM theory was extended with awareness, trust and perceived cost to develop a research conceptual model of this study. Google form was used to developed online questionnaire which was distributed through social media platforms to …

Editorial Board Memberships: A Report On The Status Of The Leading Information Systems Journals, Erastus Karanja, Alisha D. Malloy

Journal of International Technology and Information Management

Research journals play a significant role in the generation, dissemination, and sharing of knowledge in an academic discipline. To a great extent, the editorial board members of these research journals manage and control the generation, dissemination, and sharing of knowledge. They also act as policymakers, gatekeepers, and trendsetters. In their latter roles, editorial board members can influence several factors in a discipline; namely, the research topics, the research methods, the research scope, and whose articles are published. The primary goal of this study is to investigate and report on the status of the editorial boards memberships in a set of …

Jitim Front Cover Vol 31 1 2022

Journal of International Technology and Information Management

Table of Content JITIM Vol 31. issue 1, 2022

Human Resource Information Systems: Implementing Data Analytics Techniques In Human Resource Functions, Prachi Tembhekar

Electronic Theses, Projects, and Dissertations

This project investigated analytical techniques used by organizations across many industries for HR functions, and how data analytical techniques can help HR departments work efficiently. The goal was to look into the obstacles and opportunities that companies have when using HR analytics as a tool in their businesses. This project used secondary data acquired from earlier research articles, journals from the years 2016 to 2019, blogs, and websites to investigate theories and applications of HR analytics. It also examined the need of analytics to assist HR leaders in thinking about the implications of these technologies in future work and how …

Cyber Security Vulnerability Assessment In Learning Management Systems, Mohammad Rabie

Electronic Theses, Projects, and Dissertations

With online learning becoming in high demand to deliver training and education during the COVID-19 pandemic, cybercriminals have more opportunities to take advantage of vulnerable Learning Management Systems to steal information like training materials, and students' private information, or they try to make easy money by deploying ransomware. Regardless of the cybercriminal motivation, the compromised system has consequences on the organization that affects it financially, legally, and reputationally. This requires the organization to invest in choosing the most secure LMS and apply the required security controls to avoid such consequences that may cost them much more than expected.

This project …

Cloud Internet Of Things For The Smart Environment Of A Smart City, Junho Kim

Electronic Theses, Projects, and Dissertations

The environmental service area for smart city construction provides sustainability, economic, stage, and safe energy savings in building a smart city. The smart environment monitoring system can manage the agricultural environment, water quality, and air quality of smart cities through the Internet of Things and cloud computing technology. Smart environmental monitoring (SEM) systems to reduce environmental problems in smart cities are important service domains that can improve citizens' quality of life. The purpose of this project is to identify services through the introduction of technologies to solve environmental problems in smart cities, the use and management of the technologies introduced. …

Integration Of Blockchain Technology Into Automobiles To Prevent And Study The Causes Of Accidents, John Kim

Electronic Theses, Projects, and Dissertations

Automobile collisions occur daily. We now live in an information-driven world, one where technology is quickly evolving. Blockchain technology can change the automotive industry, the safety of the motoring public and its surrounding environment by incorporating this vast array of information. It can place safety and efficiency at the forefront to pedestrians, public establishments, and provide public agencies with pertinent information securely and efficiently. Other industries where Blockchain technology has been effective in are as follows: supply chain management, logistics, and banking. This paper reviews some statistical information regarding automobile collisions, Blockchain technology, Smart Contracts, Smart Cities; assesses the feasibility …

Phishing For All Ages, Rachana Vann

Electronic Theses, Projects, and Dissertations

Since the start of the pandemic in 2020 and the increase in teleworking, we have witnessed a subsequent increase in cyber-attacks. This project focused on the tools and techniques a teleworker should use to stay safe from online predators. An online predator or hacker is defined as someone who uses the internet to get access to proprietary information or seek a ransom. This project sought to introduce tools and techniques that would help people of all ages to stay safe online. The questions asked were: What techniques do online predators use to lure their unsuspecting victims? On the American Generation …

Integration Of Internet Of Things And Health Recommender Systems, Moonkyung Yang

Electronic Theses, Projects, and Dissertations

The Internet of Things (IoT) has become a part of our lives and has provided many enhancements to day-to-day living. In this project, IoT in healthcare is reviewed. IoT-based healthcare is utilized in remote health monitoring, observing chronic diseases, individual fitness programs, helping the elderly, and many other healthcare fields. There are three main architectures of smart IoT healthcare: Three-Layer Architecture, Service-Oriented Based Architecture (SoA), and The Middleware-Based IoT Architecture. Depending on the required services, different IoT architecture are being used. In addition, IoT healthcare services, IoT healthcare service enablers, IoT healthcare applications, and IoT healthcare services focusing on Smartwatch …

Information Technology Usage Among Afghan Women Business Leaders, Karen A. Putnam

Communications of the IIMA

Prior to 2001, under the Taliban-ruled government, Afghanistan Information Technology (IT) usage was restricted to a few select individuals. Women were not allowed to attend schools or enter public areas without a related male escort and were expected to stay in the family home (Roshan, 2013). However, since 2001, the Afghan IT infrastructure allowed women to join the business sector to become educated in commerce, and they marketed products, goods, or services. Simple IT tools such as mobile phones have offered affordable business options for women, such as payment transactions over the phone or social media accounts. Afghan women leaders …

The Value Of A Technical Service Bulletin Index For The Consumer, Robert J. Richardson

Communications of the IIMA

Automobile Technical Service Bulletin Index represents additional information pertaining on the quality of a vehicle. Currently, there is no way for the consumer to evaluate this large amount of information when buying a new car. A Technical Service Bulletin Index is developed as an aid to the consumer to better understand the quality issues related to thirty different car models. When compared to two major existing surveys, the J.D. Power Initial Quality Study and the J.D. Power Vehicle Dependability Study, the Technical Service Bulletin Index proved that it provides new, useful information about automobile quality for consumers to use when …