Management Information Systems Commons^™

Docs_On_Blocks – A Defense In Depth Strategy For E-Healthcare, Saad Mohammed

Electronic Theses, Projects, and Dissertations

With the increase in the data breaches and cyber hacks, organizations have come to realize that cyber security alone would not help as the attacks are becoming more sophisticated and complex than ever. E-Healthcare industry has shown a promising improvement in terms of security over the past, but the threat remains. Thus, the E-Healthcare industries are aiming towards a Defense in Depth Strategy approach.

The project here describes how a Defense in Depth Strategy for E-Healthcare system can provide an environment for better security of the data and peer-to-peer interaction with stakeholders. The legacy systems have at some point failed …

Creating Rich And Representative Personas By Discovering Affordances, Mostafa Mesgari, Chitu Okoli, Ana Ortiz De Guinea

Information Systems and Business Analytics Faculty Works

During the last decade, information system designers have used the persona technique to put user needs and preferences at the center of all development decisions. Persona development teams draw on qualitative data, quantitative data or a combination of both to develop personas that are representative of the target users. Despite the benefits of both approaches, qualitative methods are limited by the cognitive capabilities of the experts, whereas quantitative methods lack contextual richness. To gain the advantages of both approaches, this article suggests a mixed qualitative-quantitative approach to create user personas based on the patterns of the affordances they actualize rather …

An Empirical Study About The Impact Of Internet In Smes, Albert Aliu

Theses and Dissertations

The aim of this research was to find out the current trends of usage of new technologies, with a special focus on the impact of the Internet based on chosen variables. The target group of the current research were small to medium size enterprises – SMEs, which are considered as the most-influential entities within a country. This is due to their influence on economy and employment opportunities they offer in every country. The results of this research show a better image about the current technological trends in Kosovo and no other research with identic approach was found out by the …

Performance Analysis Of Debit Card Services On Deposit-Taking Saccos’ Financial Performance: A Case Of Kenya, David Muchangi Mugo Dr, Stephen Muathe Dr, Stephen Titus Waithaka Dr

The African Journal of Information Systems

The Co-operative Bank of Kenya has partnered with Deposit-Taking Savings and Credit Cooperative Societies (SACCOs) in Kenya to allow their members access to Co-operative Bank automated teller machines (ATMs) via Saccolink debit cards. However, the adoption and utilization of debit cards has opened financial institutions to fraud associated with the use of debit cards for transactions on automated teller machines and point-of-sale terminals. Given this limitation, this study sought to investigate the effect of Saccolink debit card services on the financial performance of Deposit-Taking SACCOs in Kenya. Through a combination of agency, information systems success models, and task-technology fit theories …

Bibliometric Indicators For Assessing The Quality Of Scholarly Communications: A Case Study On International Journal Of Cooperative Information Systems, Basudev Mohanty, Jyotshna Sahoo, Nrusingh Kumar Dash Librarian

Library Philosophy and Practice (e-journal)

This paper analyses various bibliometric dimensions of the journal literature such as authors’ productivity, geographical distribution, citation pattern, institution-wise distribution of articles, discipline-wise distributions of articles, productive institutions, Productivity Index (PI), Activity Index (AI), Domestic Collaborative Index (DCI) and International Collaborative Index (ICI) etc. It also explores the applicability of Lotka’s Inverse Square Law and Zipf’s Law to examine the observed rank – frequency pattern of Keywords and Subject Terms of Information Systems (IS) literature. To illustrate these bibliometric indicators pertinent information on the field of Information Systems (IS) collected from EBSCO database for the International Journal of Cooperative Information …

Blockchain: Is It The Future Of Business?, Stuart Welsch

Information Systems Undergraduate Honors Theses

Blockchain is one of these new and disruptive technologies being developed; it is predicted to change the landscape of business in an extremely similar fashion as the Internet did. In lay terms, blockchain is a new technology designed to secure privacy (Collins, 2016), cut out unnecessary middleman costs (Eha, 2017), dramatically lower the cost of transactions (Iansiti & Lakhani, 2009), lower transaction time (Underwood, 2016), and assist in making assets become more liquid and appealing (like cash) because they are more easily transferable (Paech, 2016). Blockchain functions like a ledger; it is able to keep track of an asset’s ownership …

Midmark: An It Service Desk Business Case, Johnny King, Jonathan Pinto

Master of Information Systems Capstone Executive Summary

The purpose of this Capstone project is to research and recommend alternatives to the IT service desk system used by Midmark. This involves gathering requirements, researching the available market solutions via the Gartner Magic Quadrant, meeting with vendors for live demonstrations, matching vendor features to the Midmark decision matrix requirements and calculating scores, performing vendor costs analyses, and a recommendation using Midmark’s business case template.

Customized Crm System For U.S Ecology, Nyswyn Jawaharlal

Master of Information Systems Capstone Executive Summary

Grow by acquisitions, has been one of the business strategy for U.S ecology. Though US Ecology is still growing organically by diligently carrying out its core business in a competent manner, the executive board is growing the company inorganically by acquiring more smaller companies under its gamut. US Ecology tends to carefully choose the companies being purchased for positioning the company strategically across USA in order to serve more customers in more number of states and also make sure that the company being bought has the scope of being expanded in its own operational capability and services provided. In the …

Food Truck Technology Roadmap, Laura Fernandes

Master of Information Systems Capstone Executive Summary

The purpose of this project is to make recommendations to improve the Food Truck fleet from a technology perspective, while respecting the company’s business imperatives for the fleet.

Improving It Requirement Accountability, George Powell

Master of Information Systems Capstone Executive Summary

The Communication & Information (SC) Directorate has centralized the collection and management of Information Technology (IT) requirements used by the center to request, acquire, and install IT related items using a Government Off The Shelf (GOTS) application called the Information Technology Requirements Database (ITRDB). While the ITRDB works sufficiently, a decision was made to pursue ways to increase accountability within the tool for requirements that request: hardware renewals, software renewals, and requirements that stop having forward progress in the process.

Key Performance Indicators In An Agile Supply Chain, Jacob Langston

Master of Information Systems Capstone Executive Summary

Agile supply chains offer the flexibility required to support customers who require a “quick response” to demand requirements. Coupled with lean process improvements and integrated solutions, cost-effective supply chains can be established that provide the infrastructure needed to support the agility needed to meet customer demands; ultimately increasing market share and continued growth. While Emerson’s mission to remain an industry leader in the HVAC&R Industry aligns with these aspects of supply chain management, current system infrastructure does not support such flexibility. Multiple execution tools, processes and one-off solutions make it difficult to standardize reporting methodologies for performance metrics. This leads …

Cisco Unified Communications Training At R+L Carriers, Inc., Iyabo Olukoya-Iselaiye, Shaelyn Taylor

Master of Information Systems Capstone Executive Summary

The goal of this implementation was to improve communications between R+L Carriers locations and customers, increase collaboration between employees, and unify existing information technology (IT) platforms into one.

Servicenow Utilization For Healthstream Lms Support, Leslie Helmbrecht

Master of Information Systems Capstone Executive Summary

Premier Health manages a Learning Management System outside of the IT Division, without efficient and standardized support processes shared by the rest of the organization. Transitioning support to the Incident Management System, ServiceNow requires purchasing annual licenses for each Learning Management System Administrator, however offers extensive benefits to both the Learning Solutions Department and the organization.

Road To Operation Success, Malcolm Lager

Master of Information Systems Capstone Executive Summary

The project reviewed the current state of the AN IT support team and its daily operational processes and procedures. During this assessment, several areas were reviewed. First, the team make up was reviewed, along with the team member’s responsibilities. This provided a point of reference on what the abilities of the staff were and how they could be best used in a sustainable operational environment.

The Price Of Security: The Challenge Of Measuring Business Value Investments In Securing Information Systems, Tony Coulson, Jake Zhu, Shan Miyuan, Tapie Rohm

Communications of the IIMA

With powerful regulations surrounding security and privacy of information, the authors attempt to identify challenges valuing information security investments. The authors examine three primary approaches to measuring information value: Perceived, Real, and Normative. Literature is reviewed and the approaches are examined in terms of their strengths and weaknesses in providing value measurements for secure information systems. A framework is presented to suggest at what level in an organization and in what situations these information value approaches are most suitable.

Advances In Technology Project Management: Review Of Open Source Software Integration, Maurice Dawson, Brian Leonard, Emad Rahim

Maurice Dawson

As organizations must continually drive down costs of software-driven projects, they need to evaluate the Systems Development Life Cycle (SDLC) and other software-based design methodologies. These methodologies include looking at software-based alternatives that could save a significant amount of money by reducing the amount of proprietary software. This chapter explores the use and integration of Open Source Software (OSS) in software-driven projects to include in enterprise organizations. Additionally, the legalities of the GNU General Public License (GPL), Lesser General Public License (LGPL), Berkeley Software Distribution (BSD), and Creative Commons are explored with the integration of these OSS solutions into organizations. …

Open Source Software To Enhance The Stem Learning Environment, Maurice Dawson, Imad Al Saeed, Jorja Wright, Festus Onyegbula

Maurice Dawson

This chapter examines the use of Open Source Software (OSS) technologies that can be used to improve the learning of Science, Technology, Engineering, and Mathematics (STEM). Explored are the various methods that can be utilized to improve the percentage of STEM majors in the American educational system with resources such as: Open Source as Alternative (OSALT), virtualization, cloud computing, Linux distributions, open source programming, and open source hardware platforms. Increasing the amount of students that pursue STEM majors is important because the projected job growth in the STEM field compared to non-STEM jobs is 33%. OSALT provides cost-effective alternatives to …

Advances In Technology Project Management: Review Of Open Source Software Integration, Maurice Dawson, Brian Leonard, Emad Rahim

Maurice Dawson

As organizations must continually drive down costs of software-driven projects, they need to evaluate the Systems Development Life Cycle (SDLC) and other software-based design methodologies. These methodologies include looking at software-based alternatives that could save a significant amount of money by reducing the amount of proprietary software. This chapter explores the use and integration of Open Source Software (OSS) in software-driven projects to include in enterprise organizations. Additionally, the legalities of the GNU General Public License (GPL), Lesser General Public License (LGPL), Berkeley Software Distribution (BSD), and Creative Commons are explored with the integration of these OSS solutions into organizations. …

Potentially Valuable Overlaps Between Work System Theory, Demo, And Enterprise Engineering, Steven Alter

Steven Alter

This paper explores how work system theory (WST) and related core ideas in various versions of the work system method (WSM) overlap with enterprise engineering and with the DEMO methodology. Based on the definition of work system, an enterprise can be viewed as a set of interacting work systems. A work system can be summarized at various levels of detail. The simplest level is basically a verb phrase. The next level is a “work system snapshot.” More detailed descriptions are based on a work system metamodel. This paper’s contribution is in two areas, 1) establishing links between WST/WSM and enterprise …

Implementing Web 2 Technologies For Sacm Cultural And Social Affairs Department, Abdullah Abomalik

Master of Information Systems Capstone Executive Summary

The purpose of this capstone project is to recognize the benefits of WEB 2 technology at Saudi Arabian Cultural Mission (SACM) from the implementing of information technology.

Blending Information Systems Security And Forensics Curricula, Jason Ferguson

Jason Connor Ferguson

This paper describes the process of developing an Information Security and Forensics curriculum for a master’s degree. The vision for this degree program is to offer a curriculum that differentiates Friends University in the marketplace from established security degrees by including courses in computer forensics. These are courses rarely seen in a security degree but supported by the regional marketplace that the university serves.

Designing A Comprehensive Framework For E-Government Implementation Success With A Special View Of The Case Of Saudi Arabia, Mohammed Alsaigh

Theses and Dissertations

As a result of the increasing development in the field of Information Systems (IS) in the last decades, new concepts have appeared to serve specific requirements and needs (Smith 2010; Almarabeh and AbuAli 2010). E-government is one of these concepts, which appeared in 1993 (Silva 2006) to become one of the main tools for governments around the world to enhance the services provided by governments and their agencies (Atallah 2001). Investigating the literature shows that there are common issues in all e-government implementation projects which can be summarized as follows: 1) e-government implementation projects in their nature are vast, and …

The Knowledge Cube: Scaffolding For A Body Of Knowledge About Information Systems, Steven Alter

Business Analytics and Information Systems

This paper answers calls for a body of knowledge (BoK) for the IS field. Its new approach for thinking about a BoK provides a path for addressing a longstanding problem in the IS discipline. The paper proposes organizing knowledge as a three dimensional "knowledge cube" that goes beyond compilations of categories of knowledge, sets of generalizations, and sets of documents. The structure of the knowledge cube is based on recognition that "work system in general" is a general case whose subordinate cases include information system in general and project in general. In turn, the special cases have their own special …

A Work System Front End For Object-Oriented Analysis And Des, Steven Alter

Business Analytics and Information Systems

This paper proposes that basic ideas from the work system theory (WST) and the work system method (WSM) might become a front end to object-oriented analysis and design (OOAD). After describing the background motivation and summarizing work system concepts, it uses a hiring system example to show how two tools from WSM can be used as a front end for OOAD, in effect, a step before creating use case diagrams. Potential benefits of this approach stem from a business-oriented question, "how can we improve this work system's performance," rather than an IT-oriented question, "how can we create an IT artifact …

A Work System Front End For Object-Oriented Analysis And Des, Steven Alter

Steven Alter

This paper proposes that basic ideas from the work system theory (WST) and the work system method (WSM) might become a front end to object-oriented analysis and design (OOAD). After describing the background motivation and summarizing work system concepts, it uses a hiring system example to show how two tools from WSM can be used as a front end for OOAD, in effect, a step before creating use case diagrams. Potential benefits of this approach stem from a business-oriented question, "how can we improve this work system's performance," rather than an IT-oriented question, "how can we create an IT artifact …

The Knowledge Cube: Scaffolding For A Body Of Knowledge About Information Systems, Steven Alter

Steven Alter

This paper answers calls for a body of knowledge (BoK) for the IS field. Its new approach for thinking about a BoK provides a path for addressing a longstanding problem in the IS discipline. The paper proposes organizing knowledge as a three dimensional "knowledge cube" that goes beyond compilations of categories of knowledge, sets of generalizations, and sets of documents. The structure of the knowledge cube is based on recognition that "work system in general" is a general case whose subordinate cases include information system in general and project in general. In turn, the special cases have their own special …

1001 Listes: Strategic Breakthroughs By A Low-Tech Company In A High-Tech World, Chris Kimble, Isabelle Bourdon

Chris Kimble

Most articles on strategic breakthroughs tend to concentrate on large, high-tech organizations. Yet the French firm 1001 Listes, which creates and manages wedding lists, has shown that it is possible for even a relatively small organization to generate strategic breakthroughs with standard off-the-shelf information technology. Its experience highlights two points that previous studies have overlooked: Breakthrough strategies are based on innovations in business models as well as innovations in technology, and breakthrough strategies may actually reduce a company's reliance on high-tech solutions as a means of maintaining its competitive advantage. Using Henderson and Venkatraman's (1993) model of strategic alignment, this …

The Current Status Of Abet Accreditation Of Information Systems Programs, Ron Mackinnon, John N. Dyer, Kevin L. Elder

John N. Dyer

As of March 2012 there were 35 Information Systems (IS) programs at 34 universities accredited by the Accreditation Board for Engineering and Technology (ABET). This paper investigates these ABET accredited IS programs to see what these programs have in common and how do they differ from other IS programs. The data was collected by visiting the web pages of the selected IS programs. This paper includes a study of the required IS courses, elective IS courses, required programming courses, required business courses, the title of the IS program (IS/MIS/CIS), the department and college where the IS program was located and …

The Impact Of Analyst-Induced Misinformation On The Requirements Elicitation Process, Radha Appan, Glenn J. Browne

Business Faculty Publications

Information requirements determination (IRD) is concerned with developing accurate requirements for a proposed system, primarily by eliciting information from users and other organizational stakeholders. In this paper we build and test theory concerning a significant threat to the accuracy of information requirements, termed the misinformation effect. Misinformation is distorted, false, or other erroneous or misleading information that does not reflect the true state of the world or state of mind of the person communicating the information. The misinformation effect refers to the tendency of people to recall misleading or false information introduced to them following an event instead of original …

The Importance Of Data Quality For Sap Implementation In Medium-Sized Organizations, Hongjiang Xu

Hongjiang Xu

Data quality issues are critical for any type ofinformation systems. The purpose of this study is toexplore the importance of data quality for SAPimplementation. This study involved a case study of amedium-sized organization that had implementedSAP R3 as their ERP system. Knowledge gained fromthis study has the potential in assisting medium-sizedorganizations to enhance the quality of the data usedin their ERP systems.