Management Information Systems Commons^™

Evaluating Online Health Information: Beyond Readability Formulas, Gondy Leroy, Stephen Helmreich, James Cowie, Trudi Miller '08, Wei Zheng '08

CGU Faculty Publications and Research

Although understanding health information is important, the texts provided are often difficult to understand. There are formulas to measure readability levels, but there is little understanding of how linguistic structures contribute to these difficulties. We are developing a toolkit of linguistic metrics that are validated with representative users and can be measured automatically. In this study, we provide an overview of our corpus and how readability differs by topic and source. We compare two documents for three groups of linguistic metrics. We report on a user study evaluating one of the differentiating metrics: the percentage of function words in a …

Benefiting From Customer And Competitor Knowledge: A Market-Based Approach To Organisational Learning, Siu Loon Hoe

Research Collection School Of Computing and Information Systems

PurposeThe purpose of this paper is to review the organizational learning, market orientation and learning orientation concepts, highlight the importance of market knowledge to organizational learning and recommend ways in adopting a market‐based approach to organizational learning.Design/methodology/approachThe extant organizational learning and market orientation literature was reviewed, and the salient points on how adopting a market‐based approach to organizational learning promotes competitive advantage are discussed.FindingsOrganizational behavior scholars have devoted a lot attention on the factors and conditions affecting organizational learning. The end outcome, of course, is to improve organizational performance. Marketing scholars, on the other, focused on the effect of market …

An Empirical Investigation Of Factors Influencing Knowledge Management System Success, John F. Whitfield Jr.

Theses and Dissertations

Knowledge has been viewed as a critical component for organizations. Consequently, organizations implement Knowledge Management Systems (KMSs) to seek competitive advantages, but they may encounter mixed results. This research draws on previous information system and knowledge management system success-related literature and selects eight factors that are believed to be critical for the successful implementation of a KMS. These factors were derived through a literature search of current KMS success-related literature. The purpose of this study is to identify factors that could have a clear influence on the development and implementation of KMSs. The study presents the empirical examination of a …

Perceptions Becoming Reality: Bridging The Market Knowledge Gap, Siu Loon Hoe

Research Collection School Of Computing and Information Systems

PurposeOrganizations constantly strive to learn about new market trends and ideas to stay ahead of the game. However, with an increased demand of market knowledge, how does the organization motivate employees to constantly acquire and disseminate market knowledge? The purpose of this paper is to highlight the perceived importance of market knowledge in promoting continuous employee acquisition and dissemination of customer and competitor knowledge.Design/methodology/approachThe perceived importance of market knowledge concept is highlighted and discussed.FindingsThe paper offers a view on how management could address the increased demand for market knowledge and how the development and learning team could provide further support …

The Impact Of Directionality In Predications On Text Mining, Gondy Leroy, Marcelo Fiszman, Thomas C. Rindflesch

CGU Faculty Publications and Research

The number of publications in biomedicine is increasing enormously each year. To help researchers digest the information in these documents, text mining tools are being developed that present co-occurrence relations between concepts. Statistical measures are used to mine interesting subsets of relations. We demonstrate how directionality of these relations affects interestingness. Support and confidence, simple data mining statistics, are used as proxies for interestingness metrics. We first built a test bed of 126,404 directional relations extracted from biomedical abstracts, which we represent as graphs containing a central starting concept and 2 rings of associated relations. We manipulated directionality in four …

Research On Multi-Agent-Based Shipping Information System, Kai Wang

World Maritime University Dissertations

No abstract provided.

Shared Vision: A Development Tool For Organisational Learning, Siu Loon Hoe

Research Collection School Of Computing and Information Systems

PurposeThe organizational behavior and management literature has devoted a lot attention to processes and technology in organizational learning. There has been little work to examine the effect of shared vision on organizational learning. The purpose of this paper is to highlight the importance of shared vision as a development tool to build an organizational learning capability.Design/methodology/approachThe existing shared vision and organizational learning literature was reviewed, and the salient points on how shared vision promotes organizational learning discussed.Practical implicationsThe paper offers a view on how leaders can use shared vision to develop organizational learning capability. Practicing managers would then be able …

Is Interpersonal Trust A Necessary Condition For Organisational Learning?, Siu Loon Hoe

Research Collection School Of Computing and Information Systems

The organisational behaviour and management literature has devoted a lot attention on various factors affecting organisational learning. While there has been much work done to examine trust in promoting organisational learning, there is a lack of consensus on the specific type of trust involved. The purpose of this paper is to highlight the importance of interpersonal trust in promoting organisational learning and propose a research agenda to test the extent of interpersonal trust on organisational learning. This paper contributes to the existing organisational learning literature by specifying a specific form of trust, interpersonal trust, which promotes organisational learning and proposing …

Organisational Learning: Conceptual Links To Individual Learning, Learning Organisation And Knowledge Management, Siu Loon Hoe

Research Collection School Of Computing and Information Systems

Organisational learning has over the years been subject of much study by scholars and managers. In the process, the organisational learning concept has been linked to many other knowledge concepts such as individual learning, learning organisation, and knowledge management. This paper draws from existing literature in organisational behaviour, human resource management, marketing, and information management, to further develop the conceptual links between organisational learning and these knowledge concepts. The paper discusses the characteristics of organisational learning and emphasises its link to individual learning, the learning organisation, and knowledge management. It contributes to the conceptual and theoretical understanding of organisational learning …

Seminal Barriers To Female High School Students’ Choice Of Information Technology As A Career Alternative, Donna M. Grant

College of Computing and Digital Media Dissertations

The under-representation of women in the IT profession is a well-known Information Systems phenomenon. Unlike the other sciences and mathematics, where the percentage of women receiving bachelor’s degrees has increased over the past two decades, the percentage of women obtaining degrees in technology has decreased. Information Technology started strong in 1984 with 37.06% women receiving bachelor’s degrees; however, 2004 brought a decrease to a low of 25.05%, near the level of three decades earlier. The consequences of this under-representation include non-diverse IT solutions, a predicted IT workforce shortage, and the United States losing its ability to participate as a fervent …

Impact Of Information Technology Innovations On Resources And Services Of Management Institute Libraries In Mumbai: A Librarians’ Approach, Satish Kanamadi, B. D. Kumbar

E-JASL: Electronic Journal of Academic and Special Librarianship (1999-2009, Volumes 1-10)

Abstract

Management libraries are facing a piquant situation and unforeseen challenges in this age of information technology. They are reeling under pressure to fulfill their obligation of meeting the diverse information needs of clientele. IT has brought in sweeping changes in the traditional way libraries are functioning. Libraries need to evaluate, measure the impact of information technology on them. This will equip them with the knowledge of turning this information Technology into a boon for improving their services. This paper is one such attempt with reference to management libraries affiliated to University of Mumbai, Mumbai City, India.

A Comparative Assessment Of The Knowledge Management Leadership Approaches Within The Department Of Defense, Tommy V.S. Marshall Ii

Theses and Dissertations

Knowledge has superseded traditional corporate assets and has become the strategic resource for competitive advantage. To reap the benefits of knowledge, organizations must harvest and leverage the collective knowledge of the entire workforce. This is achieved through effective knowledge management. KM involves processes to create, to store, and transfer knowledge to accomplish business objectives and to achieve a competitive advantage. The Department of Defense has also recognized the importance of KM and has since mandated the acquiring, refining, and sharing of knowledge. The Departments of the Army, Air Force, and Navy have each undertaken individual KM efforts. This research, guided …

The Boundary Spanner’S Role In Organisational Learning: Unleashing Untapped Potential, Siu Loon Hoe

Research Collection School Of Computing and Information Systems

PurposeThe organizational behavior and management literature has devoted a lot attention on processes and technology in organizational learning. There has been little work to examine the role of boundary spanners in organizational learning. The purpose of this paper is to highlight the importance of boundary spanners in enhancing organizational learning.Design/methodology/approachThe existing boundary spanning literature was reviewed and the salient points on their role in organizational learning discussed.Practical implicationsThe paper offers a view on tapping the hidden potential of boundary spanners in organizations in order to enhance the organization's learning capacity form the external environment. Practicing manager would then be able …

Experimental And Empirical Perspectives On Grid Resource Allocation For The Singapore Market, Danny Oh, Steven Miller, Nan Hu

Research Collection School Of Computing and Information Systems

In this paper, we describe our work on using the Tycoon system developed by HP Labs to provide a market-based resource allocation and bidding framework for a grid. We discuss how we intend to evaluate the feasibility of the Tycoon system by measuring its economic performance using agent-based simulation experiments for a particular type of grid usage scenario, namely, the digital media market scenario. We will also discuss a related effort in collecting and using real grid data from the National Grid Pilot Platform in Singapore and how we will be using real data collected to derive actual usage patterns …

Tacit Knowledge, Nonaka And Takeuchi Seci Model And Informal Knowledge Processes, Siu Loon Hoe

Research Collection School Of Computing and Information Systems

The organizational behavior and knowledge management literature has devoted a lot attention on how structural knowledge processes enhance learning. There has been little emphasis on the informal knowledge processes and the construct remains undefined. The purpose of this paper is to highlight the importance of informal knowledge processes, propose a definition for these processes and link them to the socialization and internalization processes suggested by Nonaka and Takeuchi in the SECI model. The paper offers a fresh perspective on how informal knowledge processes in organizations help to enhance the organization’s learning capability. It will enable scholars and managers to have …

Improving Disaster Response Efforts With Decision Support Systems, Steven M. Thompson, Nezih Altay, Walter G. Green Iii, Joanne Lapetina

Management Faculty Publications

As evidenced by Hurricane Katrina in August, 2005, disaster response efforts are hindered by a lack of coordination, poor information flows, and the inability of disaster response managers to validate and process relevant information and make decisions in a timely fashion. A number of factors contribute to current lackluster response efforts. Some are inherent to the complex, rapidly changing decision-making environments that characterize most disaster response settings. Others reflect systematic flaws in how decisions are made within the organizational hierarchies of the many agencies involved in a disaster response. Slow, ineffective strategies for gathering, processing, and analyzing data can also …

An Agent-Based Model Of Trade With Distance-Based Transaction Cost, Kumar Venkat, Wayne W. Wakeland

Complex Systems Faculty Publications and Presentations

This paper describes an application of agent-based modeling to investigate the effect of a distance-based transaction cost on trade. Long-distance trade is rapidly increasing, but may ultimately be constrained by our ability to move material goods between sellers and buyers. Unlike information exchange, trade in material goods is dependent on the price of oil and vulnerable to future scarcities of oil. In addition, there are growing concerns about greenhouse gas emissions from long-distance transportation. Our purpose in this study is to take the first step in understanding the impact of a distance constraint on free global trade using a simple …

Moving Beyond Integrating Ubiquitous Undergraduate Research Skills, Harry L. Reif, Kathy E. Clarke, Young B. Choi

Libraries

Information systems professionals must be able to recognize and adapt to changing technologies to support evolving business needs. While it is impossible to accurately envision tomorrow’s technologies and business needs, it is possible to develop students’ ability to constantly survey the changing business and technology landscapes and apply critical thinking skills to draw appropriate conclusions regarding which potential trends are worth following and which are less viable. This paper makes the case for preparing undergraduate students with problem-solving and research skills and describes a successful methodology for developing these skills in an undergraduate information systems course.

Leadership Antecedents Of Informal Knowledge Acquisition And Dissemination, Siu Loon Hoe, Steve Mcshane

Research Collection School Of Computing and Information Systems

Knowledge management is emerging as one of the leading influences on an organisation’s survival and competitive advantage (Blumentritt & Johnston 1999). Knowledge management is concerned with the effective acquisition, sharing, storage and utilisation of knowledge (Huber 1991; Saffady 1998). Corporate leaders are increasingly aware of the notion that an organisation’s long-term survival depends on its ability to generate new knowledge and continuously learn from the environment. The importance of a superior organisational learning capability as a source of competitive advantage is a common refrain among both managers and scholars (e.g. Kohli & Jaworski 1990; Nonaka 1991; Quinn 1992; Slater & …

Electronic Library Information System (Elis), Sooi Ping Cheah

Student Works (2000-2009)

Electronic Library Information System (ELIS) is a computer-based (automation) library system for a secondary school. ELIS consists of a number of smaller systems called subsystems. The modules are acquisition, which enable the System Administrator and Librarians to do ordering and receiving operations: cataloging which enable the creation of a bibliographic database; online cataloging (OPAC) which enables information to be retrieved from the database; circulation which manages the borrowing, returning, renewing, reserving, fine for missing of items· bulletin & feedback which enable the patron to input the feedback regarding the service provided by ELIS and to view the most current bulletin …

Framework For Internet Banking Security, Jai Ganesh, T R Madanmohan

IIMB Management Review

The way customers are using financial services is changing rapidly. Today’s financial services are characterised by individuality, mobility, independence of place and time, and flexibility. The Internet, based on client server technology, has facilitated this change. Financial services companies are using the Internet as a new distribution channel, offering complex products at lower transaction costs to more potential customers. This also allows customers to access the service from any part of the world at any time, which they are doing through a range of intelligent information access and processing devices which include PDAs and mobile phones. Financial institutions can use …

Integrating Traditional Research-Journal Based Sources With Trade And Web-Based Sources In Coursework, Kathy E. Clarke, Harry L. Reif Dr.

Libraries

Due to the rapidly changing nature of telecommunications, it is challenging to be able to introduce timely topics into this curriculum. At the same time, educators are challenged with preparing students to function in the workplace where change is a given, as on average workers spend an average of 9.25 hours per week looking for or analyzing data [4]. Initiatives to keep instruction relevant and prepare students to be information literate mandate that students be able to discover, digest, and put into context new information about technologies. This skill is developed and enhanced through the use of research projects. This …

Computerised Accounting System Usage In Small And Medium Companies, Chee Khen Chong

Student Works (2000-2009)

This research attempts to study the usage of computerised accounting system, with the focus on accounting software usage, in small and medium companies. This research covers 4 areas, • which are the basis of requirements and selection, maintaining and impact of the system on the performance of small and medium companies. A sample of 250 small and medium companies is selected for the purpose of this research. The results of this study show that 97.7% of small and medium companies uses computerised accounting system. 88% of them uses a standard software while 12% uses a customised software. 76.8% of them …

Considerations For An Effective Telecommunications-Use Policy, Michael E. Whitman, Anthony M. Townsend, Robert J. Aalberts

Faculty Articles

Recent changes in federal telecommunications legislation have underscored the importance of an up-to-date and effective telecommunications-use policy in business organizations. With the proliferation of the Internet, intranets, and email as commonplace business tools, the potential for misuse and subsequent liability has become an increasing concern. Even though the recent Supreme Court decision struck down the obscenity provisions of the Communications Decency Act (CDA), it left intact legislation that effectively mandates development of a sound telecommunications-use policy. In addition to potential liability for systems misuse, organizations have also had to address issues of individual employee privacy within the new systems.

This …

Bank Automation In India: Transition To Next Millennium, V B Kaujalgi

IIMB Management Review

No abstract provided.

New Communication Technologies, Organizational Culture, And The Creation Of Innovative Learning Environments, Denise Scott

Masters Theses & Specialist Projects

Today's organizations face an economic climate that is globalizing, increasing customer demands for products and services that meet their unique needs and the fast pace of technological developments. Organizations require the effective use of new communication technologies as a means of sharing information and expanding capacity for innovation. The main question for this research is: When new communication technologies are introduced into organizations, how do they work together with existing cultural assumptions to produce an innovative, learning environment within the organization? The research design involves conducting moderately structured interviews with organizational leaders in four diverse organizations: Ingram Book Company, Service …

Information Systems And Economics, Robert J. Kauffman, Frederick J. Riggins

Research Collection School Of Computing and Information Systems

Do big dollar expenditures on information systems pay off? Friction-free: is that what we really want markets to be? Is it time for consumers to say goodbye to fixed pricing? The Internet creates an environment in which the cost of buyer-seller interactions is cheaper than ever, and consumers can participate in the price-setting process—revealing their willingness to pay—making it the most efficient one-on-one selling environment anywhere, approaching the efficiency of the financial markets. In fact, such transformation is evident throughout the information economy. We see it in the approximately 1,000% annual network growth rates expected by some Internet service providers’ …

Expectations Of Job Responsibilities Of Recreation And Sports Managers, Jennifer Y. Mak

Management Faculty Research

The purpose of this study was to identify whether there were differences in the expectations of job responsibilities between different levels of recreation and sports managers towards the same post. The problem was divided into two sub-problems: (l) to determine the relationship in the perceived importance of entry-level managers' job responsibilities between entry-level managers and middle-level managers; and (2) to determine the relationship in the perceived importance of middle-level managers job responsibilities between middle-level managers and top-level managers. Several items were found to have significant difference in the perceptions among the subjects.

The One With The Most Information Wins? The Quest For Information Superiority, Stacy M. Clements

Theses and Dissertations

The escalation of interest in information as a corporate resource is reflected in the military's quest for information superiority. A volume of directives, articles, and doctrine is appearing to meet the unique challenges presented by information as a resource. Discussions of how to achieve information superiority have given rise to investigations of such related concepts as information warfare and information operations, with associated taxonomies and ideas of how to use information capabilities for attack and defense. This thesis examines information superiority and the related concepts, and examines current information technology initiatives in order to discern the characteristics which can aid …

The Effect Of An Integrated Library Computer System On Job Characteristics In Public Libraries, Richard J. Harris

Theses and Dissertations in Urban Services - Urban Management

This study investigated the effects of computerization with an integrated library system (ILS) on job characteristics in public libraries.

Two different but complementary research design components were used. One component consisted of a case study of the Norfolk (Virginia) Public Library, where an ILS was implemented between 1988 and 1995. The case study relied on data from interviews, archival sources, and questionnaires. The other component was a mail survey of public library workers across Virginia.

Case study interview data was analyzed by coding. Time series analysis was used to examine trends in budget and staffing. Pattern matching logic was used …