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Articles 91 - 120 of 869
Full-Text Articles in Management Information Systems
Gamification In Erp Systems: A Study On Intrinsic Motivation And User Behavioral Intentions, Esi Adeborna, Fiona Fui-Hoon Nah, Luvai Motiwalla
Gamification In Erp Systems: A Study On Intrinsic Motivation And User Behavioral Intentions, Esi Adeborna, Fiona Fui-Hoon Nah, Luvai Motiwalla
Research Collection School Of Computing and Information Systems
In the evolving landscape of Enterprise Resource Planning (ERP) systems, integrating gamification shows promise for enhancing user training and education. However, empirical research on gamification's effect on intrinsic motivation in using ERP is limited. Hence, we examined the intrinsic motivational effects of a gamified ERP environment in this research. We created a Gamified Web Application linked to SAP ERP to investigate how gamification affects users' behavioral intention. Leveraging self-determination theory, we examined the influence of perceived competence, autonomy, and relatedness on usage intent. In a controlled experiment with 63 participants, data collected via survey revealed that gamification enhances perceived competence, …
A Multimodal Foundation Agent For Financial Trading : Tool-Augmented, Diversified, And Generalist, Wentao Zhang, Lingxuan Zhao, Haochong Xia, Shuo Sun, Jiaze Sun, Molei Qin, Xinyi Li, Yuqing Zhao, Yilei Zhao, Xinyu Cai, Longtao Zheng, Xinrun Wang, Bo An
A Multimodal Foundation Agent For Financial Trading : Tool-Augmented, Diversified, And Generalist, Wentao Zhang, Lingxuan Zhao, Haochong Xia, Shuo Sun, Jiaze Sun, Molei Qin, Xinyi Li, Yuqing Zhao, Yilei Zhao, Xinyu Cai, Longtao Zheng, Xinrun Wang, Bo An
Research Collection School Of Computing and Information Systems
Financial trading is a crucial component of the markets, informed by a multimodal information landscape encompassing news, prices, and Kline charts, and encompasses diverse tasks such as quantitative trading and high-frequency trading with various assets. While advanced AI techniques like deep learning and reinforcement learning are extensively utilized in finance, their application in financial trading tasks often faces challenges due to inadequate handling of multimodal data and limited generalizability across various tasks. To address these challenges, we present FinAgent, a multimodal foundational agent with tool augmentation for financial trading. FinAgent's market intelligence module processes a diverse range of data-numerical, textual, …
Macrohft : Memory Augmented Context-Aware Reinforcement Learning On High Frequency Trading, Chuqiao Zong, Chaojie Wang, Molei Qin, Lei Feng, Xinrun Wang, Xinrun Wang
Macrohft : Memory Augmented Context-Aware Reinforcement Learning On High Frequency Trading, Chuqiao Zong, Chaojie Wang, Molei Qin, Lei Feng, Xinrun Wang, Xinrun Wang
Research Collection School Of Computing and Information Systems
High-frequency trading (HFT) that executes algorithmic trading in short time scales, has recently occupied the majority of cryptocurrency market. Besides traditional quantitative trading methods, reinforcement learning (RL) has become another appealing approach for HFT due to its terrific ability of handling high-dimensional financial data and solving sophisticated sequential decision-making problems, e.g., hierarchical reinforcement learning (HRL) has shown its promising performance on second-level HFT by training a router to select only one sub-agent from the agent pool to execute the current transaction. However, existing RL methods for HFT still have some defects: 1) standard RL-based trading agents suffer from the overfitting …
Using Gamification To Enhance Mastery Of Network Security Concepts, Kevin Hilliard, Xiaohong Yuan, Kelvin Bryant, Jinsheng Xu, Jinghua Zhang
Using Gamification To Enhance Mastery Of Network Security Concepts, Kevin Hilliard, Xiaohong Yuan, Kelvin Bryant, Jinsheng Xu, Jinghua Zhang
Journal of Cybersecurity Education, Research and Practice
Gamification has proven to be effective in engaging and encouraging people to work towards and achieve goals. Many students struggle to focus on schoolwork, due to a lack of interest, lack of understanding, or other factors unique to the student. Applying gamification elements to education can help engage these students in learning their course material and help them excel academically. This study examines the effectiveness of using gamification techniques to enhance the learning experience in college Computer Science courses. A video game application is utilized to review and reinforce cybersecurity concepts that students have already been taught in class. Previous …
Configurable Mirror Descent : Towards A Unification Of Decision Making, Pengdeng Li, Shuxin Li, Chang Yang, Xinrun Wang, Hau Chan, Bo An
Configurable Mirror Descent : Towards A Unification Of Decision Making, Pengdeng Li, Shuxin Li, Chang Yang, Xinrun Wang, Hau Chan, Bo An
Research Collection School Of Computing and Information Systems
Decision-making problems, categorized as single-agent, e.g., Atari, cooperative multi-agent, e.g., Hanabi, competitive multi-agent, e.g., Hold’em poker, and mixed cooperative and competitive, e.g., football, are ubiquitous in the real world. Although various methods have been proposed to address the specific decision-making categories, these methods typically evolve independently and cannot generalize to other categories. Therefore, a fundamental question for decision-making is: Can we develop a single algorithm to tackle ALL categories of decision-making problems? There are several main challenges to address this question: i) different decision-making categories involve different numbers of agents and different relationships between agents, ii) different categories have different …
Development Of Cyber Security Platform For Experiential Learning, Abhishek Vaish, Ravindra Kumar, Samo Bobek, Simona Sternad
Development Of Cyber Security Platform For Experiential Learning, Abhishek Vaish, Ravindra Kumar, Samo Bobek, Simona Sternad
Journal of Cybersecurity Education, Research and Practice
The cyber security education market has grown-up exponentially, with a CAGR of 13.9 % as reported by Data Intelo. The report published by the World Economic Fo- rum 2023 indicates a shortfall of 2.27 million cyber security experts in 2021 across different roles and hence manifest that Skill-based cyber security education is the need of the hour. Cybersecurity as a field has evolved as a multi-discipline, multi-stakeholder and multi-role discipline. Therefore, the need to address formal education with an outcome-based philosophy is imperative to address for a wider audience with varied past training in their formal education. With the Internet …
Sensing With Integrity: Responsible Sensor Systems In An Era Of Ai, David Eisenberg
Sensing With Integrity: Responsible Sensor Systems In An Era Of Ai, David Eisenberg
Dissertations
Deep and machine learning now offer immense benefits for consumer choice, decision-making, medicine, mental health and education, smart cities, and intelligent transportation and driver safety. However, as communication and Internet technology further advances, these benefits have the potential to be outweighed by compromises to privacy, personal freedom, consumer trust, and discrimination. While ethical consequences for personal freedom and equity rise from these technological advances, the issue may not be the technology itself but a lack of regulation and policy that allow abuses to occur. A first study examines how emerging sensor-based technologies, limited to only accelerometer and gyroscope data from …
Crisis Management: Unveiling Information And Communication Technologies’ Revamped Role Through The Lens Of Sub-Saharan African Countries During Covid-19, Ruthbetha Kateule, Egidius Kamanyi, Mahadia Tunga
Crisis Management: Unveiling Information And Communication Technologies’ Revamped Role Through The Lens Of Sub-Saharan African Countries During Covid-19, Ruthbetha Kateule, Egidius Kamanyi, Mahadia Tunga
The African Journal of Information Systems
The management of COVID-19 pandemic has revealed inefficiencies in coordinating global response, particularly in African countries. Therefore, creating an urgent need to examine the literature on Information and Communication Technologies (ICT) in crisis management to appreciate its contextual role. Employing a systematic review, using the Preferred Reporting Items for Systematic Reviews and Meta-Analysis (PRISMA), this paper critically assessed the extent of the use of ICT in crisis management in Africa’s response to COVID-19 to reconstruct its resilience against future crises. Findings indicate that while countries with limited ICT infrastructure faced considerable challenges in utilizing ICT solutions in COVID-19 management, countries …
A Study Of Cybersecurity Landscape In The United States: Trend, Regional Variations, And Socioeconomic Factors, Trang Thi Thu Horn
A Study Of Cybersecurity Landscape In The United States: Trend, Regional Variations, And Socioeconomic Factors, Trang Thi Thu Horn
All-Inclusive List of Electronic Theses and Dissertations
The Internet has become an essential part of our daily lives. Cyberspace has emerged significantly with an enormous number of users, creating a lucrative hunting field for cybercriminals. The exponential growth of internet users and online activities, along with the increased sophistication of cybercrimes, is raising significant global concerns for individuals, organizations, and governments. This research aims to explore the cybersecurity landscape in the United States, investigate regional variations, and the potential impact of the COVID-19 pandemic on the number of cybercrimes. The study utilizes a mixed research method approach, including historical analysis and a Delphi study. Historical analysis studied …
Factors Influencing The Perceptions Of Human-Computer Interaction Curriculum Developers In Higher Education Institutions During Curriculum Design And Delivery, Cynthia Augustine, Salah Kabanda
Factors Influencing The Perceptions Of Human-Computer Interaction Curriculum Developers In Higher Education Institutions During Curriculum Design And Delivery, Cynthia Augustine, Salah Kabanda
The African Journal of Information Systems
Computer science (CS) and information systems students seeking to work as software developers upon graduating are often required to create software that has a sound user experience (UX) and meets the needs of its users. This includes addressing unique user, context, and infrastructural requirements. This study sought to identify the factors that influence the perceptions of human-computer interaction (HCI) curriculum developers in higher education institutions (HEIs) in developing economies of Africa when it comes to curriculum design and delivery. A qualitative enquiry was conducted and consisted of fourteen interviews with HCI curriculum developers and UX practitioners in four African countries. …
Comparing Cognitive Theories Of Learning Transfer To Advance Cybersecurity Instruction, Assessment, And Testing, Daniel T. Hickey Ph.D., Ronald J. Kantor
Comparing Cognitive Theories Of Learning Transfer To Advance Cybersecurity Instruction, Assessment, And Testing, Daniel T. Hickey Ph.D., Ronald J. Kantor
Journal of Cybersecurity Education, Research and Practice
The cybersecurity threat landscape evolves quickly, continually, and consequentially. This means that the transfer of cybersecurity learning is crucial. We compared how different recognized “cognitive” transfer theories might help explain and synergize three aspects of cybersecurity education. These include teaching and training in diverse settings, assessing learning formatively & summatively, and testing & measuring achievement, proficiency, & readiness. We excluded newer sociocultural theories and their implications for inclusion as we explore those theories elsewhere. We first summarized the history of cybersecurity education and proficiency standards considering transfer theories. We then explored each theory and reviewed the most relevant cybersecurity education …
Impact Of Government Outsourcing Contracts On High-Tech Vendors: An Empirical Study, Yi Dong, Nan Hu, Yonghua Ji, Chenkai Ni, Jing Xie
Impact Of Government Outsourcing Contracts On High-Tech Vendors: An Empirical Study, Yi Dong, Nan Hu, Yonghua Ji, Chenkai Ni, Jing Xie
Research Collection School Of Computing and Information Systems
Outsourcing is an important strategic decision of high-tech firms. However, while the research has extensively studied the implications of outsourcing to high-tech clients, its impact on high-tech vendors remains underexplored. This study empirically estimates the impact of government outsourcing contracts on high-tech vendors. Employing the earnings-return analyses framework, we find that, for high-tech vendors engaged in government outsourcing contracts, the stock market places a higher value on each unit of unexpected earnings compared to other firms. Additionally, this impact becomes stronger for contracts with longer terms, for contracts outsourced by the U.S. government or by countries with better political and …
Unraveling Biases And Customer Heterogeneity In E-Commerce Recommendation Systems, Sachin Sharma
Unraveling Biases And Customer Heterogeneity In E-Commerce Recommendation Systems, Sachin Sharma
Dissertations
This research explores the biases present in AI algorithms within e-commerce recommendation systems, focusing on how these biases prioritize popular, sponsored, and private-label products over actual customer preferences. We extend the responsible AI discourse by critically examining these biases and their implications for fairness in e-commerce. To strengthen the current understanding of AI fairness in the fields of information systems and computer science, we aim to challenge the assumption that AI fairness is objective and the same for everyone. We examine how individual differences, such as equity sensitivity and exchange ideology, contribute to users' varied perceptions of AI fairness. Through …
Symptom Detection With Text Messag Log Distributions For Holistic Depression And Anxiety Screening, Ml Tlachac, Michael Heinz, Miranda Reisch, Samuel S. Ogden
Symptom Detection With Text Messag Log Distributions For Holistic Depression And Anxiety Screening, Ml Tlachac, Michael Heinz, Miranda Reisch, Samuel S. Ogden
Information Systems and Analytics Department Faculty Journal Articles
Major Depressive Disorder (MDD) and Generalized Anxiety Disorder (GAD) are both heterogeneous in their clinical presentations, manifesting with unique symptom profiles. Despite this, prior digital phenotype research has primarily focused on disorder-level detection rather than symptom-level detection. In this research, we predict the existence of individual symptoms of MDD and GAD with SMS log metadata, and ensemble these symptom-level classifiers to screen for depression and anxiety, thus accounting for disorder heterogeneity. Further, we collect an additional dataset of retrospectively harvested SMS logs to augment an existing dataset collected after COVID-19 altered communication patterns, and propose two new types of distribution …
Non-Monotonic Generation Of Knowledge Paths For Context Understanding, Pei-Chi Lo, Ee-Peng Lim
Non-Monotonic Generation Of Knowledge Paths For Context Understanding, Pei-Chi Lo, Ee-Peng Lim
Research Collection School Of Computing and Information Systems
Knowledge graphs can be used to enhance text search and access by augmenting textual content with relevant background knowledge. While many large knowledge graphs are available, using them to make semantic connections between entities mentioned in the textual content remains to be a difficult task. In this work, we therefore introduce contextual path generation (CPG) which refers to the task of generating knowledge paths, contextual path, to explain the semantic connections between entities mentioned in textual documents with given knowledge graph. To perform CPG task well, one has to address its three challenges, namely path relevance, incomplete knowledge graph, and …
Modeling & Engineering Of Usmepcom Business Intelligence Data, Merrick A. Bedford
Modeling & Engineering Of Usmepcom Business Intelligence Data, Merrick A. Bedford
Theses and Dissertations
This thesis investigates the USMEPCOM’s issue of modeling and engineering Business Intelligence data centralized around the MEPS of Excellence (MOE) program. MEPS around the US conduct military personnel in-processing and in doing so have a vested interest in the standardization and application of the data associated with such processes. There are currently 65 MEPS stations and one RPS that handle military personnel onboarding paperwork and make determinations for military eligibility. This topic is important due to the MEPS cloud data processing system modernization efforts requiring data processing adaptation to ensure relevant and meaningful usage of current data.
University Of Johannesburg Institutional Repository Cybersecurity Output: 2015-2021 Interdisciplinary Study, Mancha J. Sekgololo
University Of Johannesburg Institutional Repository Cybersecurity Output: 2015-2021 Interdisciplinary Study, Mancha J. Sekgololo
Journal of Cybersecurity Education, Research and Practice
This study examines cybersecurity awareness in universities by analyzing related research output across different disciplines at the University of Johannesburg. The diffusion of innovation theory is used in this study as a theoretical framework to explain how cybersecurity awareness diffuses across disciplines. The University of Johannesburg Institutional Repository database was the data source for this study. Variations in cybersecurity keyword searches and topic modeling techniques were used to identify the frequency and distribution of research output across different disciplines. The study reveals that cybersecurity awareness has diffused across various disciplines, including non-computer science disciplines such as business, accounting, and social …
Improving Belonging And Connectedness In The Cybersecurity Workforce: From College To The Profession, Mary Beth Klinger
Improving Belonging And Connectedness In The Cybersecurity Workforce: From College To The Profession, Mary Beth Klinger
Journal of Cybersecurity Education, Research and Practice
This article explores the results of a project aimed at supporting community college students in their academic pursuit of an Associate of Applied Science (AAS) degree in Cybersecurity through mentorship, collaboration, skill preparation, and other activities and touch points to increase students’ sense of belonging and connectedness in the cybersecurity profession. The goal of the project was focused on developing diverse, educated, and skilled cybersecurity personnel for employment within local industry and government to help curtail the current regional cybersecurity workforce gap that is emblematic of the lack of qualified cybersecurity personnel that presently exists nationwide. Emphasis throughout the project …
Blockchain Applications In Higher Education Based On The Nist Cybersecurity Framework, Brady Lund Ph.D.
Blockchain Applications In Higher Education Based On The Nist Cybersecurity Framework, Brady Lund Ph.D.
Journal of Cybersecurity Education, Research and Practice
This paper investigates the integration of blockchain technology into core systems within institutions of higher education, utilizing the National Institute of Standards and Technology’s (NIST) Cybersecurity Framework as a guiding framework. It supplies definitions of key terminology including blockchain, consensus mechanisms, decentralized identity, and smart contracts, and examines the application of secure blockchain across various educational functions such as enrollment management, degree auditing, and award processing. Each facet of the NIST Framework is utilized to explore the integration of blockchain technology and address persistent security concerns. The paper contributes to the literature by defining blockchain technology applications and opportunities within …
Board Of Directors Role In Data Privacy Governance: Making The Transition From Compliance Driven To Good Business Stewardship, David Warner, Lisa Mckee
Board Of Directors Role In Data Privacy Governance: Making The Transition From Compliance Driven To Good Business Stewardship, David Warner, Lisa Mckee
Journal of Cybersecurity Education, Research and Practice
Data collection, use, leveraging, and sharing as a business practice and advantage has proliferated over the past decade. Along with this proliferation of data collection is the increase in regulatory activity which continues to morph exponentially around the globe. Adding to this complexity are the increasing business disruptions, productivity and revenue losses, settlements, fines, and penalties which can amount to over $15 million, with many penalties now being ascribed to the organization’s leadership, to include the Board of Directors (BoD), the CEO and members of the senior leadership team (SLT). Thus, boards of directors can no longer ignore and in …
Privacy Principles And Harms: Balancing Protection And Innovation, Samuel Aiello
Privacy Principles And Harms: Balancing Protection And Innovation, Samuel Aiello
Journal of Cybersecurity Education, Research and Practice
In today's digitally connected world, privacy has transformed from a fundamental human right into a multifaceted challenge. As technology enables the seamless exchange of information, the need to protect personal data has grown exponentially. Privacy has emerged as a critical concern in the digital age, as technological advancements continue to reshape how personal information is collected, stored, and utilized. This paper delves into the fundamental principles of privacy and explores the potential harm that can arise from the mishandling of personal data. It emphasizes the delicate balance between safeguarding individuals' privacy rights and fostering innovation in a data-driven society. By …
Towards Assessing Cybersecurity Posture Of Manufacturing Companies: Review And Recommendations, John Del Vecchio, Yair Levy, Ling Wang, Ajoy Kumar
Towards Assessing Cybersecurity Posture Of Manufacturing Companies: Review And Recommendations, John Del Vecchio, Yair Levy, Ling Wang, Ajoy Kumar
KSU Proceedings on Cybersecurity Education, Research and Practice
With the continued changes in the way businesses work, cyber-attack targets are in a constant state of flux between organizations, individuals, as well as various aspects of the supply chain of interconnected goods and services. As one of the 16 critical infrastructure sectors, the manufacturing sector is known for complex integrated Information Systems (ISs) that are incorporated heavily into production operations. Many of these ISs are procured and supported by third parties, also referred to as interconnected entities in the supply chain. Disruptions to manufacturing companies would not only have significant financial losses but would also have economic and safety …
Quantum Computing: Computing Of The Future Made Reality, Janelle Mathis
Quantum Computing: Computing Of The Future Made Reality, Janelle Mathis
KSU Proceedings on Cybersecurity Education, Research and Practice
Abstract—Quantum computing is an emerging new area focused on technology consisting of quantum theory aspects such as electrons, sub-atomic particles, and other materials engineered using quantum mechanics. Through quantum mechanics, these computers can solve problems that classical computers deem too complex. Today the closest computing technology compared to quantum computers are supercomputers, but similarly to classical computers, supercomputers also have faults. With supercomputers, when a problem is deemed too complex, it is due to the classical machinery components within the computer, thus causing a halt in solving the task or problem. In contrast, these problems could be solved with a …
Rfid Key Fobs In Vehicles: Unmasking Vulnerabilities & Strengthening Security, Devon Magda, Bryson R. Payne
Rfid Key Fobs In Vehicles: Unmasking Vulnerabilities & Strengthening Security, Devon Magda, Bryson R. Payne
KSU Proceedings on Cybersecurity Education, Research and Practice
No abstract provided.
The Impact Of Individual Techno-Characteristics On Information Privacy Concerns In The Diffusion Of Mobile Contact Tracing, Jiesen Lin, Dapeng Liu, Lemuria Carter
The Impact Of Individual Techno-Characteristics On Information Privacy Concerns In The Diffusion Of Mobile Contact Tracing, Jiesen Lin, Dapeng Liu, Lemuria Carter
KSU Proceedings on Cybersecurity Education, Research and Practice
In the wake of the global health crisis, mobile contact tracing applications have emerged as important tools in managing disease spread. However, their effectiveness heavily relies on mass adoption, significantly influenced by the public's information privacy concerns. To date, systematic examination of how these privacy concerns relate to the innovation adopter categories in mobile contact tracing remains sparse. Furthermore, the influence of individual techno-characteristics on these concerns is to be explored. This research seeks to fill these gaps. Drawing on the diffusion of innovation theory, we examine the impact of the key techno-characteristics—adopter category, propensity for identification misrepresentation, and exposure …
Exploring Information Privacy Concerns During The Covid-19 Pandemic: A Juxtaposition Of Three Models, Dapeng Liu, Lemuria Carter, Jiesen Lin
Exploring Information Privacy Concerns During The Covid-19 Pandemic: A Juxtaposition Of Three Models, Dapeng Liu, Lemuria Carter, Jiesen Lin
KSU Proceedings on Cybersecurity Education, Research and Practice
Government agencies across the globe utilize mobile applications to interact with constituents. In response to the global pandemic, several nations have employed contact tracing services to manage the spread of COVID-19. Extent literature includes various models that explore information privacy. Several researchers have highlighted the need to compare the effectiveness of diverse information privacy models. To fill this gap, we explore the impact of information privacy concerns on citizens’ willingness to download a federal contact tracing app. In particular, we compare three types of prevalent information privacy concerns: global information privacy concerns (GIPC), concern for information privacy (CFIP), and internet …
Turnstile File Transfer: A Unidirectional System For Medium-Security Isolated Clusters, Mark Monnin, Lori L. Sussman
Turnstile File Transfer: A Unidirectional System For Medium-Security Isolated Clusters, Mark Monnin, Lori L. Sussman
Journal of Cybersecurity Education, Research and Practice
Data transfer between isolated clusters is imperative for cybersecurity education, research, and testing. Such techniques facilitate hands-on cybersecurity learning in isolated clusters, allow cybersecurity students to practice with various hacking tools, and develop professional cybersecurity technical skills. Educators often use these remote learning environments for research as well. Researchers and students use these isolated environments to test sophisticated hardware, software, and procedures using full-fledged operating systems, networks, and applications. Virus and malware researchers may wish to release suspected malicious software in a controlled environment to observe their behavior better or gain the information needed to assist their reverse engineering processes. …
How Chatgpt Can Be Used As A Defense Mechanism For Cyber Attacks, Michelle Ayaim
How Chatgpt Can Be Used As A Defense Mechanism For Cyber Attacks, Michelle Ayaim
Cybersecurity Undergraduate Research Showcase
The powers of OpenAI's groundbreaking AI language model, ChatGPT, startled millions of users when it was released in November. But for many, the tool's ability to further accomplish the goals of evil actors swiftly replaced their initial excitement with significant concerns. ChatGPT gives malicious actors additional ways to possibly compromise sophisticated cybersecurity software. Leaders in a sector that is currently suffering from a 38% global spike in data breaches in 2022 must acknowledge the rising influence of AI and take appropriate action. Cybercriminals are writing more complex and focused business email compromise (BEC) and other phishing emails with the assistance …
Security Compliance And Work-Issued Mobile Devices: Out Of Sight, Out Of Mind?, Kent Marett, Shan Xiao, Sumin Kim
Security Compliance And Work-Issued Mobile Devices: Out Of Sight, Out Of Mind?, Kent Marett, Shan Xiao, Sumin Kim
Business and Information Technology Faculty Research & Creative Works
For security, economic, and efficiency reasons, many businesses supply mobile devices to employees to use both in the workplace and remotely, accompanied by policies governing their appropriate use. Extant research has shown that work-issued mobile devices can disrupt employees' perceptions of work-life balance (WLB) and, indeed, WLB can impact employees' job satisfaction and performance. The global COVID-19 pandemic meant that more employees than usual performed their work remotely, but this situation may have not fit the preferred WLB for some. Did this encroachment mean that appropriate use policies were forgotten? We conducted two rounds of surveys, one pre-pandemic and the …
Vision Paper: Advancing Of Ai Explainability For The Use Of Chatgpt In Government Agencies: Proposal Of A 4-Step Framework, Hui Shan Lee, Shankararaman, Venky, Eng Lieh Ouh
Vision Paper: Advancing Of Ai Explainability For The Use Of Chatgpt In Government Agencies: Proposal Of A 4-Step Framework, Hui Shan Lee, Shankararaman, Venky, Eng Lieh Ouh
Research Collection School Of Computing and Information Systems
This paper explores ChatGPT’s potential in aiding government agencies, drawing from a case study based on a government agency in Singapore. While ChatGPT’s text generation abilities offer promise, it brings inherent challenges, including data opacity, potential misinformation, and occasional errors. These issues are especially critical in government decision-making.Public administration’s core values of transparency and accountability magnify these concerns. Ensuring AI alignment with these principles is imperative, given the potential repercussions on policy outcomes and citizen trust.AI explainability plays a central role in ChatGPT’s adoption within government agencies. To address these concerns, we propose strategies like prompt engineering, data governance, and …