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Articles 1 - 9 of 9
Full-Text Articles in Hospitality Administration and Management
Emotional Labor: Surface Acting A Better Emotional Regulation Strategy For Dealers?, James Luverne Cox
Emotional Labor: Surface Acting A Better Emotional Regulation Strategy For Dealers?, James Luverne Cox
UNLV Theses, Dissertations, Professional Papers, and Capstones
The performing of emotional regulation in the workplace, or emotional labor, has long been researched by scholars. The conclusion that most reached was that individuals performing this regulation were typically better off by changing their emotions felt to their emotions displayed, or what is termed as “deep acting”, rather than “surface acting”, or faking the emotion. This paper will further explore the thoughts behind this argument and propose that dealers that use deep acting are, in fact, more likely to experience emotional burnout due to the inability to constantly change inner emotional states. Additionally, the paper will also seek to …
Evaluating The Impact Of A Smoking Ban In Las Vegas Casino Resorts, Emi K. Sakevich
Evaluating The Impact Of A Smoking Ban In Las Vegas Casino Resorts, Emi K. Sakevich
UNLV Theses, Dissertations, Professional Papers, and Capstones
Worldwide, the smoking population decreases, leaving hospitality venues to decide how a change in policy affects their revenues. In spite of the ban, bars, pubs, and restaurants in countries with a smoking ban report a consistent level of revenue. Within the United States, there are varying degrees of a smoking ban, with minimal effect on revenue. In Nevada, the Nevada Clean Indoor Air Act’s commencement coincided with the Great Recession, skewing hospitality revenue numbers as tourism dwindled. Behaviorally, nonsmokers are more likely to avoid areas with smoke, whereas smokers are not as affected by nonsmoking areas. Casinos in Las Vegas …
"Gravity Models" Applied To Projections For New Casinos: Techniques And Results, Will E. Cummings
"Gravity Models" Applied To Projections For New Casinos: Techniques And Results, Will E. Cummings
International Conference on Gambling & Risk Taking
All developers of new casinos prepare, or have prepared for them, projections for the likely gaming-revenue performance of those casinos; in many cases; regulatory authorities in North America also require or commission independent third-party assessments of such performance. These projections are very frequently based on "gravity models," applying techniques pioneered by Reilly and Huff to analyze other retail activities in relation to the geographic distribution of competitors and potential customers. In this paper, I review roughly 80 examples of such applications from recent casino-licensing procedures in the U.S., and compare their results.
Gambling-Related Problems Of Self-Excluders In Swiss Casinos, Suzanne Lischer
Gambling-Related Problems Of Self-Excluders In Swiss Casinos, Suzanne Lischer
International Conference on Gambling & Risk Taking
No abstract provided.
Women In The Gaming Industry: A Research Summary, Toni Repetti
Women In The Gaming Industry: A Research Summary, Toni Repetti
International Conference on Gambling & Risk Taking
No abstract provided.
Responsible Gambling Training: How Do We Know What’S Working?, Janine Robinson
Responsible Gambling Training: How Do We Know What’S Working?, Janine Robinson
International Conference on Gambling & Risk Taking
No abstract provided.
Responsible Gambling Training In Ontario Canada, Janine Robinson
Responsible Gambling Training In Ontario Canada, Janine Robinson
International Conference on Gambling & Risk Taking
No abstract provided.
A Critical Conversation On Responsible Gaming In Canada And Beyond, Lena Quilty
A Critical Conversation On Responsible Gaming In Canada And Beyond, Lena Quilty
International Conference on Gambling & Risk Taking
No abstract provided.
Elvis Who? Understanding, Attracting And Retaining The Next Generation Of Las Vegas Customers, Oliver Lovat
Elvis Who? Understanding, Attracting And Retaining The Next Generation Of Las Vegas Customers, Oliver Lovat
Occasional Papers
Las Vegas is in the middle of a period of generational transformation. The visitor profile has changed greatly since 2007, however the behavior and attitudes of this new visitor are very different that of previous generations of visitors. By undertaking a survey of this group we identify several key trends that make this group unique. Not only does this new visitor come to Las Vegas more frequently, follow Las Vegas when they are not in the city, they demonstrate planning and spending patterns that are unlike any other group. This paper analyses the next generation of visitor, and suggests methods …