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Hospitality Administration and Management Commons

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Full-Text Articles in Hospitality Administration and Management

Interrole Conflicts In The Hospitality Industry: The Role Of Positive Affectivity As An Antidote, Ugur Yavas, Osman M. Karatepe, Emin Babakus Jan 2011

Interrole Conflicts In The Hospitality Industry: The Role Of Positive Affectivity As An Antidote, Ugur Yavas, Osman M. Karatepe, Emin Babakus

Hospitality Review

This study investigates the role of positive affectivity as a buffer against the detrimental effects of interrole conflicts on frontline hotel employees’ job performance and turnover intentions. Data collected from a sample of frontline hotel employees in Turkey serve as the study setting. Results and their implications are discussed, and directions for future research are offered.


A Case Study Of Health Tourism In The Jeju Province, South Korea, Young Hoon Kim, Changsan Boo, Ilhan Demirer, Mincheol Kim Jan 2011

A Case Study Of Health Tourism In The Jeju Province, South Korea, Young Hoon Kim, Changsan Boo, Ilhan Demirer, Mincheol Kim

Hospitality Review

The United States Census Bureau (2006) reported that in 2005 more than 46 million Americans lacked health insurance, and that by 2019 national spending for health care would exceed $4.5 trillion (Centers for Medicare & Medicaid Services, 2010). Because those numbers are expected to increase, health tourists are seeking better opportunities for low-cost, high-quality treatment in other countries, plus the added benefit of experiencing foreign cultures. Health tourism is a rapidly growing market in both advanced and developing countries. The purpose of this study was to develop an applicable model of health tourism, the Jeju-Style Health Tourism Model, for Jeju …