Hospitality Administration and Management Commons^™

Customer And Food Item Selection Forecasting In A Hospital Cafeteria, M. Sue Davis

Loma Linda University Electronic Theses, Dissertations & Projects

For many years various types of forecast models have reportedly been used in hospital foodservice systems to estimate the patient census level or meal demand for menu items. None of these reports have dealt with the application of forecast models in a hospital cafeteria setting. The purpose of this study was to test selected forecast models in a hospital setting to determine the one that most accurately predicted the number of customers utilizing the cafeteria on a particular day, and the number of servings of a specific food item that was utilized at selected meals. Historical data was used to …