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Full-Text Articles in Entrepreneurial and Small Business Operations

Mistreatment As Instrumental Or Obstructive? How Appraisals Of Customer Mistreatment Impact Entrepreneurial Action, Nicholas A. Smith Jan 2026

Mistreatment As Instrumental Or Obstructive? How Appraisals Of Customer Mistreatment Impact Entrepreneurial Action, Nicholas A. Smith

Graduate Research Theses & Dissertations

Theory on entrepreneurial action emphasizes the role of cognition in guiding when and how entrepreneurs act. Research in this area has accordingly focused on identifying antecedents of entrepreneurs’ cognitive processes, often emphasizing environmental or economic conditions that broadly influence how entrepreneurs evaluate opportunities. Yet, much less attention has been given to how everyday social interactions spark cognitive processes that influence venture-directed behavior. This dissertation integrates the transactional theory of stress to examine customer mistreatment, defined as low-quality interpersonal treatment from customers, as a social stressor that impacts entrepreneurs’ cognitive appraisals and resulting venture-directed behavior. Here, I argue that mistreatment from …


The Entrepreneurs Handbook: A Practical Meets Academic Guide For Both Current And Budding Business Owners And Risk Takers, Howard J. Friedman Jan 2025

The Entrepreneurs Handbook: A Practical Meets Academic Guide For Both Current And Budding Business Owners And Risk Takers, Howard J. Friedman

Open Educational Resources

This work has been created with the intention of being used as a practical guide for the budding entrepreneur. The concepts are presented to optimize creative thinking and find a path to a fully realized business. From idea through funding, the company life cycle. This work is meant to provide the reader with all the materials that will be needed to make a real-world decision. Effort has been made to combine academic and practical data to offer a straightforward guide to finding, funding, and realizing your dream.


Nurturing Entrepreneurship And Growing Entrepreneurs, Sun Sun Lim, Abdullah Khurshid, Dexter Ye Kai Tan, Gabrielle Lay Khim Tan Jul 2024

Nurturing Entrepreneurship And Growing Entrepreneurs, Sun Sun Lim, Abdullah Khurshid, Dexter Ye Kai Tan, Gabrielle Lay Khim Tan

Asian Management Insights

How Southeast Asia’s universities can pave the way.

Universities in Southeast Asia:

1. Can unlock the potential of changemakers in driving economic growth through entrepreneurship education.

2. Accelerate the growth of the ASEAN start-up ecosystem by facilitating technology commercialisation, leveraging regional networks for mentorship and funding, and fostering cross-border collaborations.

3. Have birthed at least five of Southeast Asia's unicorns and are set to lead the way in producing more.


The Entrepreneur’S Burden: Investigating The Interplay Between Impostorism And Entrepreneurial Identity, Megan Laura Weber Jun 2024

The Entrepreneur’S Burden: Investigating The Interplay Between Impostorism And Entrepreneurial Identity, Megan Laura Weber

Electronic Theses and Dissertations

Entrepreneurship is often portrayed as a glamorous pursuit of success but conceals a darker side, exacerbated by impostorism, characterized by challenges, identity conflicts, and diminished well-being. This "dark side" of entrepreneurship is seldom explored due to our collective fascination with the central figure of the entrepreneur. Impostorism is a prevalent phenomenon among individuals who perceive that their role is beyond their capabilities and fear being exposed as a "fake." Impostorism can have negative consequences, including self-sabotage, missed opportunities, and difficulty in seeking help or support, which can impact the ability of entrepreneurs to take entrepreneurial action and experience well-being.

This …


Loophole Entrepreneurship, Brian M. Sirman Dec 2023

Loophole Entrepreneurship, Brian M. Sirman

Fordham Journal of Corporate & Financial Law

All entrepreneurs seek favorable legal or regulatory treatment for their businesses. Sometimes this leads an entrepreneur to build a business within a gap in the law—a loophole. In so doing, these “loophole entrepreneurs” may avoid steep regulatory compliance costs that otherwise would beset (or perhaps prohibit) their businesses, thereby gaining advantages over competitors. Despite these benefits, loophole entrepreneurship is fraught with risks. Loopholes, by nature, are fragile, and their contours are often uncertain. Moreover, the stigma of “exploiting a loophole” (which connotes unfairness or deception) can provoke ill will among competitors, policymakers, and the public.

The ranks of loophole entrepreneurs …


Building Success In The Philippine Retail Sector, Jimmy Thai Nov 2023

Building Success In The Philippine Retail Sector, Jimmy Thai

Asian Management Insights

Jimmy Thai tells us about how the Primer Group has expanded to become the retail giant it is now.


Achieving Success In Silicon Valley, Desmond Lim Jul 2023

Achieving Success In Silicon Valley, Desmond Lim

Asian Management Insights

Desmond Lim tried, failed, and finally succeeded with Workstream, an app that helps businesses hire and manage hourly workers.


Developing The Nonprofit Theatre: Building A Foundation For The Emerging Theatre Company, Kelsey Mcmillan May 2023

Developing The Nonprofit Theatre: Building A Foundation For The Emerging Theatre Company, Kelsey Mcmillan

Electronic Theses and Dissertations

This paper aims to guide entrepreneurial theatre artists in beginning a nonprofit theatre arts venture. It will provide an in-depth analysis of the foundations required to begin a nonprofit theatre organization and analyze the need for expanding upon traditional structures and styles. Incorporating evidence and research from relevant literature, coursework, and market data as well as analysis of a strategic plan for The Common Theatre Company, this paper finds that non-profit theatre companies can be positively served by developing unique products and services and a nontraditional governance model as an extension of the foundational needs of a nonprofit organization. The …


Rural Entrepreneurs Under Fire: Pandemic Reveals Need For Collaboration And Support, Jacob A. Dolence, James C. Haug Apr 2023

Rural Entrepreneurs Under Fire: Pandemic Reveals Need For Collaboration And Support, Jacob A. Dolence, James C. Haug

Journal of Business & Entrepreneurship

This article summarizes a research study done from April 2020 until April 2021 to examine the challenges, response, and tactics, of entrepreneurs in rural southern Virginia. In particular, the research goes into depth of how the COVID-19 pandemic effected operations, how entrepreneurs responded, and what measures they took to stay viable. Finally, the article proposes a framework for rapid response in the case of future pandemics, natural disasters, or economic events that cause similar disruptions.


Don't Try To Be A Superman, N. Edwin Widjornako Mar 2023

Don't Try To Be A Superman, N. Edwin Widjornako

Asian Management Insights

N. Edwin Widjonarko, co-founder and Director of Technology of Xurya, speaks about his entrepreneurial journey in Indonesia’s solar power generation space.


Relationship Between An Entrepreneur’S Self-Efficacy, Self-Leadership, And Startup Sustainability In Nigeria, Juliet Ehimuan Jan 2023

Relationship Between An Entrepreneur’S Self-Efficacy, Self-Leadership, And Startup Sustainability In Nigeria, Juliet Ehimuan

Walden Dissertations and Doctoral Studies

Self-efficacy and self-leadership have been identified as important indicators of business sustainability. Business owners and investors are concerned about sustainability because most businesses fail within the first five years. Grounded in self-efficacy and self-leadership theories, the purpose of this quantitative correlation study was to examine the relationship between entrepreneurial self-efficacy, self-leadership and startup sustainability. The participants were 156 entrepreneurs who completed the entrepreneurial self-efficacy scale and the abbreviated self-leadership questionnaire delivered via email. The multiple linear regression analysis results indicated the model was able to significantly predict startup sustainability, F(2, 129) = 432.47, p < .001, R2 = .87. Self-efficacy provided a significant contribution to the model (t = 8.424, p = < .001, β = .914). In contrast, the contribution of self-leadership was not significant (t = 0.185, p = .853, β = .20). A key recommendation is the utilization of mentoring programs and structured leadership internships that enhance self-efficacy by providing startup leaders with exposure to more seasoned corporate leaders, and successful peers who have had similar experiences to theirs. The implications for positive social change include the potential development of training and capacity-building programs that can be provided to entrepreneurs and other startup leaders to enhance their ability to sustain their startups, leading to more successful businesses, job creation, and economic growth.


Digital Platforms And Entrepreneurial Support: A Field Experiment In Online Mentoring, Saurabh A. Lall, Li-Wei Chen, Dyana P. Mason Jan 2023

Digital Platforms And Entrepreneurial Support: A Field Experiment In Online Mentoring, Saurabh A. Lall, Li-Wei Chen, Dyana P. Mason

Management Faculty Publications

The benefits of entrepreneurial mentorship are well documented, but there is limited research on how entrepreneurs connect with mentors, especially in digital settings. We partnered with an online platform that connects entrepreneurs to potential mentors to conduct a field experiment in online mentoring. Drawing on literature on entrepreneurial mentorship and Social Cognitive Theory, we compared the effects of three interventions on the likelihood of reaching out and making a connection with a mentor in a digital setting. We find that showing entrepreneurs a video of a successful mentor–mentee relationship increases the chances that they will reach out to a potential …


Relationship Between An Entrepreneur’S Self-Efficacy, Self-Leadership, And Startup Sustainability In Nigeria, Juliet Ehimuan Jan 2023

Relationship Between An Entrepreneur’S Self-Efficacy, Self-Leadership, And Startup Sustainability In Nigeria, Juliet Ehimuan

Walden Dissertations and Doctoral Studies

Self-efficacy and self-leadership have been identified as important indicators of business sustainability. Business owners and investors are concerned about sustainability because most businesses fail within the first five years. Grounded in self-efficacy and self-leadership theories, the purpose of this quantitative correlation study was to examine the relationship between entrepreneurial self-efficacy, self-leadership and startup sustainability. The participants were 156 entrepreneurs who completed the entrepreneurial self-efficacy scale and the abbreviated self-leadership questionnaire delivered via email. The multiple linear regression analysis results indicated the model was able to significantly predict startup sustainability, F(2, 129) = 432.47, p < .001, R2 = .87. Self-efficacy provided a significant contribution to the model (t = 8.424, p = < .001, β = .914). In contrast, the contribution of self-leadership was not significant (t = 0.185, p = .853, β = .20). A key recommendation is the utilization of mentoring programs and structured leadership internships that enhance self-efficacy by providing startup leaders with exposure to more seasoned corporate leaders, and successful peers who have had similar experiences to theirs. The implications for positive social change include the potential development of training and capacity-building programs that can be provided to entrepreneurs and other startup leaders to enhance their ability to sustain their startups, leading to more successful businesses, job creation, and economic growth.


Relationship Between An Entrepreneur’S Self-Efficacy, Self-Leadership, And Startup Sustainability In Nigeria, Juliet Ehimuan Jan 2023

Relationship Between An Entrepreneur’S Self-Efficacy, Self-Leadership, And Startup Sustainability In Nigeria, Juliet Ehimuan

Walden Dissertations and Doctoral Studies

Self-efficacy and self-leadership have been identified as important indicators of business sustainability. Business owners and investors are concerned about sustainability because most businesses fail within the first five years. Grounded in self-efficacy and self-leadership theories, the purpose of this quantitative correlation study was to examine the relationship between entrepreneurial self-efficacy, self-leadership and startup sustainability. The participants were 156 entrepreneurs who completed the entrepreneurial self-efficacy scale and the abbreviated self-leadership questionnaire delivered via email. The multiple linear regression analysis results indicated the model was able to significantly predict startup sustainability, F(2, 129) = 432.47, p < .001, R2 = .87. Self-efficacy provided a significant contribution to the model (t = 8.424, p = < .001, β = .914). In contrast, the contribution of self-leadership was not significant (t = 0.185, p = .853, β = .20). A key recommendation is the utilization of mentoring programs and structured leadership internships that enhance self-efficacy by providing startup leaders with exposure to more seasoned corporate leaders, and successful peers who have had similar experiences to theirs. The implications for positive social change include the potential development of training and capacity-building programs that can be provided to entrepreneurs and other startup leaders to enhance their ability to sustain their startups, leading to more successful businesses, job creation, and economic growth.


Microbusinesses Practices During Disruptor Events: Perceptions, Adaptations, And Performance, Debra Lynn Frank Oct 2022

Microbusinesses Practices During Disruptor Events: Perceptions, Adaptations, And Performance, Debra Lynn Frank

USF Tampa Graduate Theses and Dissertations

During COVID-19 closures, business owners and managers experienced a disruptor event that pushed them to find new ways to navigate their businesses practices. The purpose of this qualitative study was to learn how business owners and managers adapt their business models to survive disruptor events. The objective was identification of factors owners and managers of microbusinesses perceived as critical to avoiding closures, assessment of the effectiveness of the adaptations adopted during closures that enabled businesses to remain open, and analysis of the results of those adaptations. Owners and managers of businesses in the craft brewing industry were interviewed. The four …


Navigating Economic Headwinds, Dilhan Pillay Sandrasegara Aug 2022

Navigating Economic Headwinds, Dilhan Pillay Sandrasegara

Perspectives@SMU

Temasek’s CEO Dilhan Pillay Sandrasegara believes Southeast Asia will be a bright spot amidst global headwinds. Being a networked organisation could make all the difference.


The 1-2-3 Of Market Research For Business Startups: A Case Study In Library Instruction, Daniel Le, Marie-Louise Watson Aug 2022

The 1-2-3 Of Market Research For Business Startups: A Case Study In Library Instruction, Daniel Le, Marie-Louise Watson

Georgia Library Quarterly

This article describes a practical way to teach student entrepreneurs to search and use market data for business startup plans. The conventional way of teaching students to find articles and business intelligence based on a class assignment can be challenging for many students without an academic business background. This library instruction approach sequentially uses three databases enriched with business data and infographics to support the development of critical thinking for student entrepreneurs. It teaches entrepreneurial personality support, analysis, visualization, and market mapping.


Assessment Of Students' Attitudes Towards Entrepreneurship Development Initiatives In Kwara State University, Malete (Case Study Of Faculty Of Communication And Information Science), Yakub Olayinka Ahmed, Abdulakeem Sodeeq Sulyman Jun 2022

Assessment Of Students' Attitudes Towards Entrepreneurship Development Initiatives In Kwara State University, Malete (Case Study Of Faculty Of Communication And Information Science), Yakub Olayinka Ahmed, Abdulakeem Sodeeq Sulyman

Library Philosophy and Practice (e-journal)

This study assesses the attitudes of students of Faculty of Communication and Information Science, Kwara State University, Malete, towards entrepreneurship development initiatives. It raises five (5) objectives and questions to achieve its aims. It adopts case study method as its research design and the students of Faculty of Communication and Information Science are its population. It uses simple random sampling technique to administer questionnaires to 250 students. Out of the 250 questionnaires administered, only 200 are returned, representing 80% return rate. The study’s findings reveal that the students are aware of entrepreneurship initiatives through the Centre for Technical, Vocational and …


An Entrepreneur’S Perspective On Entrepreneurial Recycling, Alenka Slavec Gomezel, Rok Stritar Jun 2022

An Entrepreneur’S Perspective On Entrepreneurial Recycling, Alenka Slavec Gomezel, Rok Stritar

Economic and Business Review

We propose new insights into entrepreneurial recycling, focusing on the entrepreneur’s perspective on the role of recycling. We define entrepreneurial recycling as the process by which entrepreneurs share, receive, and transform human, social, organizational, and financial capital throughout the entire entrepreneurial lifecycle: entry, growth and exit. However, research on this topic remains fragmented and underdeveloped. We applied a qualitative, interpretive, and inductive lens to explore the lived experience of six entrepreneurs in order to conceptualize entrepreneurial recycling and understand the implications for entrepreneurial theory and practice. We argue that when entrepreneurs recycle, they trigger a reciprocal trust loop with benefits …


The Creative Response And The Entrepreneur, Martin Jes Iversen Apr 2022

The Creative Response And The Entrepreneur, Martin Jes Iversen

Perspectives@SMU

Schumpeter’s 1947 essay still holds valuable lessons in the 21st century


Entrepreneurship And Ot, Alex Heumann, Susan Macdermott Apr 2022

Entrepreneurship And Ot, Alex Heumann, Susan Macdermott

Spring 2022 Virtual OTD Capstone Symposium

The purpose of this project was to discover the perceived and actual barriers to business ownership through research with current OT businesses and create a deliverable supporting OTs entering business ownership.


Strengthening The Entrepreneurial Support Community, Andrew J. Hafer Sep 2021

Strengthening The Entrepreneurial Support Community, Andrew J. Hafer

USF Tampa Graduate Theses and Dissertations

This study seeks to discover ways of improving the impact and effectiveness of entrepreneurial support organizations (ESOs) in the regional entrepreneurial ecosystem of Tampa Bay, Florida. First, the study establishes a comprehensive catalog (called the “Superset”) of potential support programs that might be offered by ESOs and consumed by entrepreneurs. Through empirical data collection, the programs in the Superset are ranked by entrepreneurs and ESO leaders according to their opinion of perceived value and importance for gaining the competency in said program. The rankings allow a mapping of the regional ecosystem to identify gaps, inefficiencies, and improvement opportunities.

The study …


Business Families As Stewards Of Sustainability, John Cheng, Ankesh Shahra, Cynthia Handriani Wijaya, Louise Dudley Sep 2021

Business Families As Stewards Of Sustainability, John Cheng, Ankesh Shahra, Cynthia Handriani Wijaya, Louise Dudley

Perspectives@SMU

The drive to preserve the business for future generations makes family-owned enterprises especially suited to sustainability initiatives. Embracing ESG frameworks will help measure their effectiveness


Understanding How Individual Decisions Contribute To The Success Or Failure Of First-Generation Immigrant Entrepreneurs: Case Studies Of The Nepali Bhutanese In Pittsburgh, Jodi Greco Carver Sep 2021

Understanding How Individual Decisions Contribute To The Success Or Failure Of First-Generation Immigrant Entrepreneurs: Case Studies Of The Nepali Bhutanese In Pittsburgh, Jodi Greco Carver

Doctoral Dissertations and Projects

The United Nations High Commissioner for Refugees (UNHCR) began the process of resettling Bhutanese refugees in U.S. cities in 2008 after many had spent up to 17 years in refugee camps in Nepal. At that time, Pittsburgh became home to 1,000 of these refugees and more than a decade later, their community has grown to an estimated 7,000-8,000 with many entrepreneurs among them (BCAP, 2021). The study included six cases of Nepali Bhutanese entrepreneurs in the Pittsburgh metropolitan area which were compared to better grasp the operational links between decision making and business success or failure while considering how embeddedness …


Digitally Transforming Chicken Rice, Singapore Management University May 2021

Digitally Transforming Chicken Rice, Singapore Management University

Perspectives@SMU

Lao Hung Jia's dreams of selling Singapore’s national dish all over the world might just happen thanks to cashless payment and a matured food delivery ecosystem. There is just one problem: sorting out the pre-packed chilli sauce


Lead With Your Heart, Hyper Innovate, And Make A Difference, Steve Johanns, Singapore Management University May 2021

Lead With Your Heart, Hyper Innovate, And Make A Difference, Steve Johanns, Singapore Management University

Asian Management Insights

Steve Johanns, founder and former Chairman of Veriown Global, is now taking smart villages into Sub-Saharan Africa through his company Villedge Solutions. He talks about his entrepreneurial journey in the world of hyper innovation and the secrets found in last mile empowerment.


Intellectual Property For New Entrepreneurs, Michael Johnston Apr 2021

Intellectual Property For New Entrepreneurs, Michael Johnston

Honors Projects

Abstract – New entrepreneurs, regardless of age, encounter several barriers regarding intellectual property. My research posits that new entrepreneurs are burdened by both informational barriers and lack of resources. A data driven analysis of this problem produced an easy to comprehend guide targeted to new entrepreneurs. This paper presents a subjective guide for entrepreneurs that details patents, trademarks, copyrights, and licensing.


Will Vcs Invest At A Distance During And After A Crisis? Evidence From The 2008 Financial Crisis, Samuel Wilson, Christopher Willis, Jing Zhang Apr 2021

Will Vcs Invest At A Distance During And After A Crisis? Evidence From The 2008 Financial Crisis, Samuel Wilson, Christopher Willis, Jing Zhang

College of Business (Strome) Posters

We will explore how large-scale exogenous crises impact venture capital firms’ investment scope decisions during and after a crisis. We will analyze a population of 11,564 funding rounds announced between 2005Q1 until 2012Q4 in the US. Analysis shows that the 2008 Financial Crisis caused a short-term change in the geographical areas where VCs invest, and after the crisis firms tend to look further afield to locate viable investment targets. This study will contribute to entrepreneurial finance research by offering theoretical and empirical insights on how major crises affect venture capital investment and entrepreneurial activities.


From Bus Uncle To Botdistrikt, Abhilash Murthy Mar 2021

From Bus Uncle To Botdistrikt, Abhilash Murthy

Perspectives@SMU

How Abhilash Murthy turned a fun project into a successful chatbot company


Growing Startups In Asia, Singapore Management University Mar 2021

Growing Startups In Asia, Singapore Management University

Perspectives@SMU

Localisation matters, but would-be startup founders should focus on customer needs rather than being fixated on being the next unicorn