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Full-Text Articles in Entrepreneurial and Small Business Operations

Credit History Controls The Ability Of Small Businesses To Obtain Working Capital: A Case Study, Tiffany Leeona Thompson Apr 2024

Credit History Controls The Ability Of Small Businesses To Obtain Working Capital: A Case Study, Tiffany Leeona Thompson

Doctoral Dissertations and Projects

The purpose of this research was to understand how a potential failure of business owners exists and how owners use business credit. In addition, this research includes understanding how business owners obtain working capital within small businesses, resulting in the inability of small businesses to gather the necessary funds to cover the operational costs. I used a flexible design using a qualitative method to gather knowledge from current literature regarding how a lack of credit history in small businesses results in the inability of business owners to obtain working capital. I used a flexible design to identify four elements that …


Applications Of Lean In Construction: Benefits From Using The Last Planner System, Mohsin Shareef Al Taie Dec 2022

Applications Of Lean In Construction: Benefits From Using The Last Planner System, Mohsin Shareef Al Taie

Doctoral Dissertations and Projects

Question: What are the benefits of using the Last Planner System in commercial construction projects in areas with high disruption, e.g. the Civil War in Iraq from 2005-2017. Purpose: The purpose of this research is to explore the benefits of using the Last Planner System with respect to the key project metrics of cost, safety, quality, and time performance in projects operating in highly disruptive environments. Very few qualitative studies have been done on the Last Planner System in commercial construction and none specifically studying work in areas of high disruption. Research Method: The study utilizes qualitative methodology with a …


The Effects Of Leadership Organizational Culture On Employee Performance Resulting In High Turnover, Low Morale, And Decreased Productivity, Damon Brown-Crawford Jun 2022

The Effects Of Leadership Organizational Culture On Employee Performance Resulting In High Turnover, Low Morale, And Decreased Productivity, Damon Brown-Crawford

Doctoral Dissertations and Projects

The restaurant industry continues to lose billions of dollars in revenue due to the failure of leadership to develop and establish strong working cultures which has led to high employee turnover, low morale, and a decreased productivity. A major leadership problem exists in the restaurant industry in the Southeastern United States as strategies, theories, and cases have impacted the applications applied in the restaurant business world. The study has been purposed and influenced by a qualitative approach, utilizing a case study to gain knowledge of the reasons for the failure of leadership in establishing a strong working culture in restaurants …


Understanding How Individual Decisions Contribute To The Success Or Failure Of First-Generation Immigrant Entrepreneurs: Case Studies Of The Nepali Bhutanese In Pittsburgh, Jodi Greco Carver Sep 2021

Understanding How Individual Decisions Contribute To The Success Or Failure Of First-Generation Immigrant Entrepreneurs: Case Studies Of The Nepali Bhutanese In Pittsburgh, Jodi Greco Carver

Doctoral Dissertations and Projects

The United Nations High Commissioner for Refugees (UNHCR) began the process of resettling Bhutanese refugees in U.S. cities in 2008 after many had spent up to 17 years in refugee camps in Nepal. At that time, Pittsburgh became home to 1,000 of these refugees and more than a decade later, their community has grown to an estimated 7,000-8,000 with many entrepreneurs among them (BCAP, 2021). The study included six cases of Nepali Bhutanese entrepreneurs in the Pittsburgh metropolitan area which were compared to better grasp the operational links between decision making and business success or failure while considering how embeddedness …


The Impact Of Customer Collaboration On Agile Product Development Success In Technology Startups Within The Pacific Northwest, Chad Ryan Thompson Aug 2019

The Impact Of Customer Collaboration On Agile Product Development Success In Technology Startups Within The Pacific Northwest, Chad Ryan Thompson

Doctoral Dissertations and Projects

While agile software development is being adopted in more organizations recently, many products using the methodology are still failing in the market due to inadequate customer collaboration despite the purported benefits. Within start-ups, where speed and early market penetration can be the death or success of a company, understanding if using agile software development including adequate customer collaboration makes a significant difference is important. A study which investigates the impact of including customer collaboration in the agile product development process could uncover whether or not a product is successful within technology focused start-up’s in the Pacific Northwest. This research could …


Project Management And The Temporary Relocation Of The Decoupling Point: Hermeneutical Phenomenological Study, Christopher Hicks Jul 2018

Project Management And The Temporary Relocation Of The Decoupling Point: Hermeneutical Phenomenological Study, Christopher Hicks

Doctoral Dissertations and Projects

This study investigates, understands, and describes the value of engaging a project manager to support a customer-driven project that creates a random supply chain demand event. Specifically such an event would require the temporary re-positioning of the decoupling point between the supply push and demand pull within the supply chain. In response to the challenges of this type of event, this study will focus on two specific project manager roles. First, the project manager would act as an extension of a customer-driven project and serve as a conduit for the voice of the customer (VOC) into the supply chain. Secondly, …


An Exploration Of Internal Controls And Their Impact On Employee Fraud In Small Businesses, Kent Lachney Jun 2018

An Exploration Of Internal Controls And Their Impact On Employee Fraud In Small Businesses, Kent Lachney

Doctoral Dissertations and Projects

The purpose of this qualitative study was to gain greater understanding of the current practices of the internal control systems of small businesses and to explore the effectiveness of their systems in comparison with anti-fraud activities recommended by forensic accountants. The researcher selected five small businesses that were members of the Central Louisiana Regional Chamber of Commerce and had fewer than 100 employees. The researcher interviewed the owners and/or managers of the businesses, reviewed and analyzed company documentation, interpreted data, made observations, and offered recommendations. The researcher asked each participant to respond to questions related to the five elements of …


Social Crm Applications And Impact In Small Businesses, Levi Bridge May 2017

Social Crm Applications And Impact In Small Businesses, Levi Bridge

Doctoral Dissertations and Projects

The present study explored the effect social customer relationship management (CRM) on. Small businesses typically have limited resources and thus use an informal CRM system causing them to not realize the full sales potential or customer engagement that could occur. The qualitative study consisted of 10 small businesses that utilize social media to engage with customers. The agency theory and resource based view served as the theoretical foundation for the study. One-on-one interviews were conducted with the employee responsible for managing the social media content. From the interviews, three themes emerged that are critical for social CRM success: visibility, interactivity, …