Entrepreneurial and Small Business Operations Commons^™

The Chatbot Challenge: How Smes Can Leverage Ai For Growth And Engagement, Tamas Makany, Felicia Goh

Asian Management Insights

Enhancing SME workforce efficiency with chatbots for improved business communication.

Building A Society Of Trust: Innovation And The Future Of Youth Employment In Jordan, Pierre Cativiela

Independent Study Project (ISP) Collection

The word startup is perhaps an unlikely word that comes to mind when discussing shifting dynamics in the Middle East – this is rapidly changing. In the past two decades, Arab entrepreneurs have emerged from across the region as key players in the paradigm of national economic visions. Within these plans, innovation will become the epicenter for public-private partnerships. Such collaboration will contribute to tackling youth unemployment, the region’s most pressing contemporary problem, as well as diversifying local economies. The research delves into the complexities and history of entrepreneurship in Jordan as one of the region’s pioneering nations, examining the …

Organizing Digital Platforms And Customer Needs For Digital Service Innovation, Gamel O. Wiredu

The African Journal of Information Systems

Digital organizations have become highly dependent on digital platforms and customer needs as key resources for digital service innovation. These resources in the competitive environment are making and shaping innovation of digital services because, though external, they remain central to digital organizations’ strategic innovation and competitiveness. Yet, how and why organizing these resources influences digital service innovation is under-explained in the literature. This paper, based on an empirical study and grounded theory methodology, addresses this limitation. It explains that digital service innovation occurs through two complementary types of organizing, namely: foundational knowledge organizing by combining digital platforms and customer needs, …

Acquiring An Entrepreneurial Mindset, Maw Der Foo

Asian Management Insights

Key ingredients to facilitate the acquisition.

Making Sustainability A Core Competency: Consumer Response To Sustainable Innovative Products, Clyde Eiríkur Hull, Jennifer D. Russell, Monika Kukar-Kinney

Articles

Research suggests that sustainability may not be sufficient to yield a competitive advantage. Building on the resource-based view, this research evaluates three questions: (1) Can using sustainability as a differentiator lead to consumers choosing sustainable products? (2) Does product sustainability appeal more to environmentally concerned consumers? (3) Does product sustainability appeal more when paired with innovation? To test the hypotheses, an online survey of 344 US respondents was conducted. Consumers were given a hypothetical budget for an office chair and asked to choose between two products at a time. Hypotheses were tested with frequency and Chisquare tests and logistic regression. …

Burning The Flame Of Entrepreneurship, Singapore Management University

Perspectives@SMU

From starting a business in a foreign land to adapting to the internet economy, Florence Fang is all about enhancing human lives

Is Guanxi Still Everything When Doing Business In China?, Singapore Management University

Perspectives@SMU

Research finds that traditional guanxi-style connection-building is no longer the main key to success when doing business in China, and a new generation of Chinese entrepreneurs form business ties based on reputation and capabilities

Turtletree: Cultivating Food Sustainably, Fengru Lin

Asian Management Insights

Lin Fengru, co-founder of TurtleTree, speaks about her entrepreneurial journey in the biotech space.

Digital Entrepreneurship In Asean, Chiraphol N. Chiyachantana, Pattarawan Mai Prasarnphanich

Asian Management Insights

Capitalising on the COVID-driven digitalisation phenomenon.

An Exploratory Study Of The Role And Contribution Of Absorptive Capacity Levels In The Commercialisation Of Knowledge In Knowledge Intensive Smes, Francis Martin Behan

Doctoral

Absorptive Capacity (ACAP) is a construct introduced by Cohen and Leventhal in 1990 to describe the process by which an organisation recognises and absorbs new external knowledge to increase its current stock of knowledge, thereby giving it increased capability to create value for its customers, stakeholders and wider society. ACAP, as a construct, has gained widespread acceptance within academia and the construct has been further refined and developed over the last thirty years. However, the application and testing of the construct, is in practice, still in the early stages of development. The aim of this exploratory study was to investigate …

Entrepreneurship And The Great Chinese Urban Migration, Singapore Management University

Perspectives@SMU

A recent research study finds that rural migrants in China are likely to establish bigger companies and universities in big cities can serve as talent importers

Entrepreneurial Lessons, Singapore Management University

Perspectives@SMU

Growth keeps a company interesting and helps retain talent. There are many issues to grapple with, from manpower to asking your clients, “How much would you pay for that?”

The Impact Of Digitalization On International Expansion: A Study On Market Entry Strategy Based On The Integration-Responsiveness Framework, Thian Kiang Tan

Dissertations and Theses Collection (Open Access)

Digitalization has accelerated the growth and creation of new business models. There are more unicorn companies (a non-public company valued at more than US$1B) in the last 10 years than the decades before it. The use of digital technologies presents new opportunities for digitally active firms to capture growth in a new market. This paper studies how digitalization influences the internationalization process of the firm and its mode of entry into a foreign market. Drawing on existing literature on digitalization, this paper creates a novel approach to study the effect of digitalization by classifying firms based on their market business …

Business Families As Stewards Of Sustainability, John Cheng, Ankesh Shahra, Cynthia Handriani Wijaya, Louise Dudley

Perspectives@SMU

The drive to preserve the business for future generations makes family-owned enterprises especially suited to sustainability initiatives. Embracing ESG frameworks will help measure their effectiveness

The Entrepreneurial Scientist, Kush Agarwal

Perspectives@SMU

Kush Agarwal is a trained scientist who calls himself “an entrepreneur by DNA”. His advice to budding startup founders: Manage your expectations with VCs

Winning Startup Competitions, Shao Yen Tan, Kush Agarwal

Perspectives@SMU

Tan Shao Yen and Kush Agarwal were a mentor-mentee pairing in the Lee Kuan Yew Global Business Plan Competition. Their organisations are now collaborating to explore the application of new technology in the built environment

A Cio’S Take On Singapore’S Startup Ecosystem, Singapore Management University

Perspectives@SMU

New challenges will drive innovation, says CPG’s Tan Shao Yen

Building A Hook For Success, Nir Eyal

Perspectives@SMU

Nir Eyal rode the Silicon Valley wave and created the Hook model that keeps customers coming back for more. He sees shades of 2006 Silicon Valley optimism in Singapore

Angling For Effective Innovation Governance In Asia: Lessons Learnt From Singapore’S Qian Hu Fish Farm, Thomas Menkhoff, Geok Chwee Ong

Asian Management Insights

Would you feed herbal medication to help fishes heal? This proposition may seem like a wild idea, but it was a calculated act of innovation by Qian Hu Corp Ltd, a Singapore-based Chinese family ornamental fish business.

Lead With Your Heart, Hyper Innovate, And Make A Difference, Steve Johanns, Singapore Management University

Asian Management Insights

Steve Johanns, founder and former Chairman of Veriown Global, is now taking smart villages into Sub-Saharan Africa through his company Villedge Solutions. He talks about his entrepreneurial journey in the world of hyper innovation and the secrets found in last mile empowerment.

Factors Contributing To Innovation Orientation Of Singapore Technology Small And Medium Enterprises (Smes), Kok Beng Neo

Dissertations and Theses Collection (Open Access)

As Singapore transitioned from economy that was primarily dependent on foreign direct investments (FDI) to a knowledge-based economy driven by indigenously developed science, technology and innovations, it became critical for the local firms to grow and internationalize. The government has thus invested heavily (of $19 billion from 2016 to 2020, and $25 billion from 2021 to 2015) in science and technology research and development. The Committee of Future Economy (CFE) concluded that in an era of rapid technological change where innovation cycles have shortened, one of economic strategy is to support our “high growth” enterprises to “scale up”. However, the …

Using Sequential Mixed Methods To Evaluate The Contribution Of Absorptive Capacity (Acap), Anthony Paul Buckley, Francis Martin Behan

Conference papers

How might Absorptive Capacity (ACAP) (Cohen & Levinthal 1990,,Song et al. 2018) contribute to indigenous firm innovation and growth and how might the effects of this construct be evaluated at both firm and policy level? This paper demonstrates how a mixed methods research design and data analysis strategy can address the research question outlined above. Within the ‘mixed methods’ research genre, the design approach argued for here is for a ‘sequential mixed methods research’ approach. This is where one methodology is followed sequentially by another to add robustness to the overall findings from a study. The approach can also be …

Homie: Home Services Company, Kean Loong (Josh) Teo

MSc in Innovation Capstone Projects

Analysis of the market for home services, value proposition, differentiator, market attractiveness, and business model. Included marketing campaign and social media posts.

Are Entrepreneurial Capabilities And Prior Knowledge The Silver Bullet For The Generation Of New Digital Venture Ideas In A Digital Context?, Meifang Yao, Dan Ye, Gao Yang, Hui Shi, Xianrong Zheng

Information Technology & Decision Sciences Faculty Publications

Digital technology has had an important impact on entrepreneurship. It has changed the uncertain nature of the process of new venture idea generation, and it has also brought unprecedented opportunities for the generation of new digital venture ideas. In order to explore how startups can deal with major challenges brought by digital technology and create new digital venture ideas, this paper focuses on micro level entrepreneurial actions and constructs a theoretical model of the relationship among networking capabilities, IT capabilities, prior knowledge, and new digital venture ideas. Furthermore, through the hierarchical linear regression analysis of 278 sample data, the paper …

Trust And The ‘Hive Effect’ In Family Firms, Rameshwari Ramachandra

Asian Management Insights

Boosting creativity and innovation in family firms.

The Importance Of Innovation And Entrepreneurship In China’S Social Transformation, Guo Jun Shen

Dissertations and Theses Collection (Open Access)

As world’s second largest economy, China has seen tremendous changes since its 1978 “open door and reform” policy. Different reformations in form of policies were planned and rolled out to release the potential of productivity. At the same time, social development also seen a huge progress. How the reformation been transformed to social development and in what degree? This is the question was answered in this dissertation. I studied four major reformations covering: State owned Enterprises (SoE), land, financial liberalization, and science and technology, and their impacts on the social development. At macro level, I identified mediation effects of entrepreneurship …

Outcomes Of Platform Openness In Complementary Markets, Franck Loic Soh Noume

Graduate Theses and Dissertations

Mobile platform ecosystems are hyper-competitive environments. They provide important entrepreneurial opportunities for businesses that develop mobile apps. Platform openness is foundational in mobile platform ecosystems as it enables interactions between complements and platform. Although there are several studies on the impact of platform openness, our understanding of the outcomes of platform openness remains limited. In this dissertation, we examine thoroughly underexplored facets of platform openness as well as understudied outcomes. In the first essay, we investigate the impact of platform openness on incumbent complements’ performance outcomes. We unravel important causal mechanisms related to competition dynamics between new entrants and incumbent …

Innovation Agents, Mirit Eyal-Cohen

Washington and Lee Law Review

The standard narrative of entrepreneurship is one of self-employed creative individuals working out of their garage or independently owned start-up companies. Intrapreneurship— where employees are responsible for being alert to new opportunities inside firms—is another model for developing innovations. Relatively little is known, however, about the latter process through which large, complex firms engage in groundbreaking corporate entrepreneurship.

This Article’s focus is on these types of innovation agents. It provides a thorough account of the positive and negative spillovers of intrapreneurial firms while making the following key points: First, intrapreneurial companies utilize their economies of scale, scope, and age to …

Intellectual Property: Ownership And Protection In A University Setting, Cynthia L. Dahl

All Faculty Scholarship

Before an academic entrepreneur may protect or commercialize an invention, they must understand if they own the rights to it. This short chapter helps the inventor to consider the various scenarios that occur in a university setting. It advises the inventor how to seek a waiver from the university if they believe they are the true owner of the invention. If the facts indicate that the invention should be owned by the university, the chapter also discusses how a university decides to formally protect the invention through patent or copyright. Finally, the chapter advises the inventor how to stay involved …

Innovation And Small Business Success, Anirban Mukherjee, Hannah H. Chang

Research Collection Lee Kong Chian School Of Business

This article seeks to discuss three fundamental questions relating to innovation: What is innovation? What makes it important for small businesses? How can small businesses innovate?