E-Commerce Commons^™

Understanding Adoption And Continual Usage Behaviour Towards Internet Banking Services In Hong Kong, Siu Cheung Chan

Lingnan Theses

Banks and financial institutions in Hong Kong are increasingly finding themselves facing rapid increases in turbulence and complexity, leading to greater uncertainty and increased competition. Customers are also becoming more demanding. Apart from the traditional type of banking services, customers today require more personalized products and services, and access to such services at any time, and at any place. Although there is no panacea for banks to stay competitive, Internet Banking is one of the advanced information technologies they can employ to achieve a high level of customer services.

Internet Banking is an emerging technology that permits conduct of banking …

Mobile Commerce: Promises, Challenges And Research Agenda, Keng Siau, Ee Peng Lim

Research Collection School Of Computing and Information Systems

Advances in wireless technology increase the number of mobile device users and give pace to the rapid development of e-commerce using these devices. The new type of e-commerce, conducting transactions via mobile terminals, is called mobile commerce. Due to its inherent characteristics such as ubiquity, personalization, flexibility, and dissemination, mobile commerce promises businesses unprecedented market potential, great productivity, and high profitability. This paper presents an overview of mobile commerce development by examining the enabling technologies, the impact of mobile commerce on the business world, and the implications to mobile commerce providers. The paper also provides an agenda for future research …

Hospitals And The Web: A Maturing Relationship, Daniel Fell, C. David Shepherd

Faculty Articles

How are hospitals using the Internet in marketing today? Where are health care marketers focusing their online efforts?What returns are marketers seeing from their Internet initiatives and investments? These are some of the questions we have been tracking since 1995 when we conducted the first-ever study to examine the ways that hospital marketers around the country were using the Internet and other emerging technology to promote their organizations. In the most recent survey, we look at what health care marketers are doing online and take the pulse of an industry grappling with rapid change and as yet unproven Internet strategies.

Mobile Commerce : The Next Dimension, Mohammed Naved Khan, Mohammed Nishat Faisal

IIMB Management Review

A revolution is occurring in the computing and communication industries. The integration of the wireless networks with the Internet is evolutionising the way millions of people around the world conduct their businesses and utilise their leisure. The development of ‘smart’ wireless information devices (WIDs) in general and mobile phones in particular is opening up new vistas for business.

Changes In Business- Consumer Interaction In The E-Business World, Sushil K. Sharma, Monica Mittal

Management Dynamics

No abstract provided.

An E-Commerce Systems Integration Framework, Ernest A. Capozzoli, Sheb L. True

Faculty Articles

The success of e-commerce activity is directly affected by system integration efforts associated with traditional back office and web-based systems. The potential benefits of enterprise-wide e-commerce activities to an organization emphasize the need for system integration beyond individual sales transactions. Unfortunately, many organizations are not capitalizing on the synergistic advantages of integrated systems. Despite the apparent lack of integration, some organizations are attempting to coordinate such customer activities. Planning for and integrating e-commerce technologies are essential to an organization's survival.

Agent Technology In Web Based Time Scheduling, Shaik Ismail Sharifah Fazlinda

Student Works (2000-2009)

The technology age has, in many ways, makes life easier for human beings. Gone are the days when it takes few days up to few weeks to get letters from one place to another. The emergence of Internet, with its e-business, e-commerce and the like, has left the running of the human life to a click of the mouse with a tool that fits into our palm Similarly, student's enrolment and registration at the university can be done easily and effectively via the Net. The idea of Virtual University, which was once seen as an impossible venture, a foolish dream …

Privacy And Consumer Agency In The Information Age: Between Prying Profilers And Preening Webcams, Nikhilesh Dholakia, Detlev Zwick

College of Business Faculty Publications

This article is about the ability of the consumer to control his or her destiny in the new electronic marketspace. Two seemingly opposite phenomena – the need for privacy and the desire for exhibitionism and voyeurism – are vying for attention on the media landscape. We believe the simultaneous occurrence of privacy concerns and ultraexhibitionism is not coincidental. Indeed, exhibitionism and voyeurism seem to offer new tools for consumer resistance against the electronic surveillance systems in networked markets and are inextricably linked to consumers’ desire for control over their intimate personal information.

The Impact Of E-Commerce On Direct Selling Companies, Shu-Fen Ida Hsu

Theses Digitization Project

This study looks at the impact of E-commerce on direct selling companies, and examines how the direct selling companies react to the effects of E-commerce business.

Sistem Penyewaan Kereta Melalui Internet, Alexander Anita

Student Works (2000-2009)

Kini, di era teknologi maklumat, penggunaan sistem pengkomputeran semakin meluas dan menjadi satu keperluan utama kepada manusia. Begitu juga dengan sistem penyewaan kereta. Pengurusan pengangkutan adalah penting untuk memastikan pengguna dapat menjalankan aktiviti-aktiviti mereka mengikut perancangan. Sistem Penyewaan Kereta melalui Internet adalah merupakan satu sistem yang dibangunkan untuk memudahkan penyewa kereta. Secara dasarnya, sistem ini merupakan aplikasi berasaskan-web yang menyediakan lebih kemudahan dan fungsi kepada pengguna. Ia boleh dicapai oleh pengguna melalui Internet dan membenarkan pengguna membuat proses penyewaan serta tempahan. Sistem ini akan dibangunkan menggunakan Lotus Notes dan Domino RS[l], daripada Lotus Development Corporation[2]. Dengan adanya sistem senibina pangkalan …

E-Book Store For University Of Malaya, Kok Keong Lee

Student Works (2000-2009)

E-Book Store for University of Malaya is a web site application that provides Pekan Buku (official book store in University of Malaya) services on-line to the users. Users can use this service from any location at any times as long as they have network connection and able to access to the internet. This project proposal contains the literature review of the system, methodology of system development, system analysis and system design. These topics are explained in detail in each chapter of this proposal. Literature review chapter explains and discusses in detail about the existing systems and technologies that are available …

Sistem Tempahan Tiket Bas Atas Talian Ekspresnasional.Com, Idris Elisabrina

Student Works (2000-2009)

Projek yang dijalankan adalah bertujuan untuk membangunkan satu sistem berasaskan web untuk tempahan tiket bas atas talian yang menggabungkan pelbagai syarikat bas ekspres di seluruh Malaysia. Sistem ini terbuka kepada semua individu yang menggunakan perkhidmatan bas ekspres. Sistem ini dinamakan EkspresNasional.com kerana terdapat penglibatan dari pelbagai syarikat bas ekspres di seluruh Semenanjung Malaysia. Oleh itu pengguna mempunyai banyak pilihan dari segi memilih destinasi yang hendak dituju. Pengguna boleh mencapai sistem ini pada bila-bila masa menerusi capaian internet ke laman web sistem EkspresNasional.com ini untuk membuat tempahan tiket bas atas talian. Terdapat dua modul dalam sistem yang akan dibangunkan ini iaitu …

Laman Web E-Dagang Buku Teks Terpakai Untuk Pelajar Fsktm Universiti Malaya, Baharuddin Hafiz

Student Works (2000-2009)

Laman web seperti Amazon.com dan Barnes & Nobles.com adalah dua nama yang terkenal dalam menjalankan perkhidmatan penjualan buku di dalam internet. Pada tahun 2000 sahaja syarikat Amazon.com telah menjual RM 6.5 billion nilai buku secara on-line. Ini menunjukkan penjualan buku melalui internet semakin hangat. Projek yang akan dijalankan bukan sahaja bagi membantu para pengguna untuk memiliki buku teks dan rujukan melalui internet tetapi bagi memanfaatkan teknologi e-dagang sedia ada. Projek ini merupakan suatu laman web yang khusus untuk para pelajar untuk mendapatkan buku teks dan bahan rujukan bagi pembelajaran mereka di kuliah. Buku-buku yang dijual adalah yang setara dengan kegunaannya …

Wireless Ordering & Reservation System (Wors), Choon Siang Lim

Student Works (2000-2009)

Wireless Ordering & Reservation System or in short called WORS is a restaurant system which is based on the wireless environment. Most of the restaurants today are still using the old-fashion way of taking orders and reservation on a piece of paper. This kind of practice is very troublesome, inefficient and not systematic at all. By implementing WORS, customers will be able to make their reservation through their mobile phone whereas waiters and waitresses will be using wireless pocket PC for ordering process. In fact, this project is important in bringing the restaurant system to the new age to accomplish …

Web Based Agent For Promotion Of Mercantile - Company Management, Hean Giap Tan

Student Works (2000-2009)

This is an e-commerce project that suitable for medium-scaled company. It allows companies to register as retailer and sell their product online. Customer can choose and compare products' price from different retailer in this system and pay for their products online using credit cards. Before developing this system, surveys on several development tools are carried on. After the literature surveys, appropriate software tools are chosen. Besides, some existing Malaysia e-commerce website also investigated and their weaknesses are identified. Strength of foreign e-commerce is reviewed, hopes that it will help in developing the system. Furthermore, correct methodology of the project is …

To Explore Agent Technology In E-Commerce Mighty House Agent, Thirumalai Phiyadharshini

Student Works (2000-2009)

Agent technology is becoming more popular among system designers who want their system to be more personalized, continuously running and semi-autonomous. These properties make agents useful for a wide variety of information and process management tasks. It should come as no surprise that these same qualities are particularly useful for the information-rich and process-rich environment of electronic commerce. As such agent technology in electronic commerce (e-commerce) would be essential to improve on-line shopping which is becoming more and more popular these days. It is in these roles that agent system designers have the challenge to accurately identify and the opportunity …

Working For Excellence In The E-Conomy: 2nd International We-B Conference, Sue Stoney (Ed.)

Research outputs pre 2011

Welcome to Perth, Western Australia, and to the 2nd International We-B Conference 2001 "working for excellence in the e-conomy" hosted by the We-B Centre, School of Management Information Systems at Edith Cowan University.

This is an international conference for academics and industry specialists in e-business, e-government and related fields. The conference has drawn participants from national and international organisations.

All submitted papers were subjected to an anonymous peer review process managed by the Conference Committee.

University Of Malaya's Electronic Procurement System (Umeps) Version 3.0, Wee Leng Chia

Student Works (2000-2009)

University of Malaya's Electronic Procurement System (UMEPS) is a project in association with the government's mission in implementing Electronic Government, one of the seven flagship applications under Multimedia Super Corridor (MSC). It involves the automation of all business processes in the university. UMEPS is a Web-based procurement system that allows the faculties or departments in the university to electronically select items to be procured, initiate an electronic approval process and also create, submit and receive purchase orders, delivery orders and other related documents electronically. The six user groups of UMEPS include requestors, suppliers, approvers, treasurers, administrators and managers. The entire …

Ontologies And Electronic Commerce, Dieter Fensel, Deborah L. Mcguinness, Ellen Schulten, Wee-Keong Ng, Ee Peng Lim, Guanghao Yan

Research Collection School Of Computing and Information Systems

Ontologies are the first step toward realizing the full power of online e-commerce. Ontologies enable machine-understandable semantics of data, and building this data infrastructure will enable completely new kinds of automated services. Software agents can search for products, form buyer and seller coalitions, negotiate about products, or help automatically configure products and services according to specified user requirements. The combination of machine-processable semantics of data based on ontologies and the development of many specialized reasoning services will bring the Web to its full power. The authors discuss: taxonomies; information sources; future issues; business viewpoints; the e-marketplace; and B2B e-commerce standardisation …

A Framework For Performance And Value Assessment Of E-Business Systems In Corporate Travel Distribution, A.M. Chircu, Robert J. Kauffman

Research Collection School Of Computing and Information Systems

This chapter proposes and illustrates a framework that the authors call the value life cycle for e-commerce systems. Based on recent research results that relate to technology investments in the corporate travel industry and related theoretical and empirical perspectives, the authors lay out the corporate travel e-commerce system solutions value life cycle. The perspective involves estimating the maximum value that that an organization can obtain by implementing an e-commerce system in a specific industry and competitive environment. It also considers multiple factors that act as value contingencies for the implementation process. These create barriers to value accrual and to …

Internet Business Model Patents: Obvious By Analogy, Margo A. Bagley

Faculty Articles

Part I of this Article provides a look at Internet business model patents in light of key patentability requirements mandated by the Patent Act. Part II traces the evolution of the analogous art component of the non-obviousness determination and illustrates how the malleability of the doctrine, as exemplified in several Court of Appeals for the Federal Circuit decisions, has particular relevance to prior art definitions for Internet business model patents. Part III of this Article then examines the doctrine of equivalents and explores how the likelihood of improper application of this doctrine in the Internet business model context is increased. …

Applying E-Commerce Techniques To Public School Software, Michael Lapke

UNF Graduate Theses and Dissertations

Applying e-commerce technology to public school software is a process that involves an extensive and thorough analysis. There are typically three groups of users who would use such a system: teachers, administrators and parents. Teachers need a system that nearly duplicates the software that they are currently using to enter, store, and calculate their grades, while school administrators and parents need to student and teacher's information. This is where the use of e-commerce technology comes in very nicely.

The analysis performed for this project involved extensive interviews with the expert user set and a walk-through of the current system. The …

Electronic Cash - More Questions Than Answers, Kerry L. Macintosh

Faculty Publications

Remarks presented during a panel dilscussion held at the Association of American Law Schools 2001 Annual Meeting: Section on Law and Computers on the topic of electronic cash.

Web Based Agent For Transaction Of Mercantile-Security Measures, Wee Jing Yan

Student Works (2000-2009)

Malaysia is a nation whose growth has been carefully shaped and guided by strategic five-year development master plans. Providing the ultimate backdrop to these programs is a Vision 2020, a national agenda that sets out specific goals and objectives for long-term development. As a strategy to achieve the vision, Malaysia has embarked on an ambitious plan to leapfrog into the Information Age by providing intellectual and strategic leadership. Electronic Commerce has shown its potential power to revolutionize industry processes, structures and redefine the competitive landscape for businesses around the world. It aims to shape an electronic business environment competitive with …

Systems In Management 7th Annual Anzsys Conference 2001: The Relevance Of Systems Thinking In The Contemporary World, William Hutchinson (Ed.)

Research outputs pre 2011

Welcome to Perth, Western Australia, and to the Systems in Management 7th Annual ANZSYS Conference 2001 "the relevance of systems thinking in the contemporary world" hosted by the We-B Centre, School of Management Information Systems at Edith Cowan University. The conference provides an opportunity for sharing and networking among academics and industry specialists in systems and related fields. The conference has drawn participants from national and international organizations. All submitted papers were subjected to an anonymous peer review process managed by the Conference Committee. Stringent review criteria resulted in an unprecedented number of papers declined this year. Based on these …

B2b Portal: Web-Enable Fulfillment System, Oi Ching Wong

Student Works (2000-2009)

The Web-enable fulfillment system is basically a web site that enables suppliers to automate and structure the order fulfillment process to help ensure that products and services meet or exceed customer’s exact requirements including quality, quantity and specifications. The intelligence of the system will be the server where all calculations and business rules are applies. Business-to-business (B2B) e-Commerce implies that both the sellers and buyers are business corporation. Purchase order is used as the system default as the business partners rarely use credit card for payment. Therefore, the order fulfillment process begins when an approved order is routed to the …

Vpn-Data Center System Database, Thai Hwan Gan

Student Works (2000-2009)

Computer has advanced from high technology equipment that only by large company in the old days to office equipment that is essential in an office. In the world of computer, improvement on service provided and lock out competition is very important The quantity of service, speed of processing, productivity, efficiency and effectiveness is very vital. The purpose of this project is to create a database system to a company that provides services and selling computer product. Beside that, we also provide VPNVirtual Private Network for the company's branch to access and to update the database. This is to provide more …

Virtual Estore - Ves.Com, Hean Giap Tan

Student Works (2000-2009)

This is an e-commerce project that suitable for medium-scaled company. It allows companies to register as retailer and sell their product online. Customer can choose and compare products' price from different retailer in this system and pay for their products online using credit cards. Before developing this system, surveys on several development tools are carried on. After the literature surveys, appropriate software tools are chosen. Besides, some existing Malaysia e-commerce website also investigated and their weaknesses are identified. Strength of foreign e-commerce is reviewed, hopes that it will help in developing the system. Furthermore, correct methodology of the project is …

Electronic Marketing, Sin Yong Choo

Student Works (2000-2009)

In the world of twenty-first-century business, enterprise resource planning (ERP) and Internet technologies are rapidly coming together. ERP software is used to share accurate information with trading partners. Meanwhile, Internet help to connect people, streamline processes and help reduce costs. Easy-to-use, web-based business environments help companies get to the point, and focus on what they do best. Integrated Business Solutions (IBS) developed under ERP concept, which enables the company for managing their daily business processes systematically. IBS consists eight modules that meet the needs of customers, suppliers, partners and employees. The eight modules are E-Human Resource, E-Supplier, E-Banking, E-Sales, E-Marketing, …

Siscom Virtual Shop, Hamid Hashima

Student Works (2000-2009)

Laporan ini adalah ringkasan bagi proses yang dijalankan semasa membangunkan Sistem Virtual Shop iaitu sebuah sistem yang melibatkan satu proses pembelian dan penjualan barangan atau produk melalui kemudahan Internet dan teknologi komputer Pembelian barangan melalui internet telah mendapat sambutan rakyat terutamanya di kalangan usahawan ataupun mereka yang terlibat secara langsung dalam urusan jual beli barangan atau produk. Tambahan pula dengan adanya kemudahan teknologi komputer yang semakin canggih yang ada sekarang ini akan lebih memudahkan pengguna dan penjual mencapai matlamat mereka tanpa membuang banyak masa iaitu urusniaganya adalah secara atas talian. Sistem ini akan memudahkan pengguna yang mempunyai kemudahan internet di …