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E-Commerce Commons™

Open Access. Powered by Scholars. Published by Universities.®

1998

Articles 1 - 6 of 6

Full-Text Articles in E-Commerce

The Threat Of Long-Arm Jurisdiction To Electronic Commerce, Robert J. Aalberts, Anthony M. Townsend, Michael E. Whitman Dec 1998

The Threat Of Long-Arm Jurisdiction To Electronic Commerce, Robert J. Aalberts, Anthony M. Townsend, Michael E. Whitman

Faculty Articles

Unfortunately for those whose businesses rely on the Internet, an increasing amount of legal conflict is also arising in reaction to this new business medium. As attorneys and the courts attempt to sort out the Internet’s legal status quo, both are considering such pressing substantive issues as electronic contracts, privacy, trademark, copyright, defamation, computer crimes, censorship, and taxation. It is imperative that information system professionals become aware of how evolving Internet law will affect the medium they are charged with administrating. An informed IS community is also much more capable of mounting legal and political challenges to law that might …

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Webonomics: Better Business Through The Web, Patrick Horan, Peter O'Connor Oct 1998

Webonomics: Better Business Through The Web, Patrick Horan, Peter O'Connor

Conference papers

Develop an effective online presence to reach a worldwide audience.

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Composing Qualitative Research: By Karen Golden-Biddle And Karen D Locke, Sage Publications, 1995, P Agiwal, K Sundara Raj Oct 1998

Composing Qualitative Research: By Karen Golden-Biddle And Karen D Locke, Sage Publications, 1995, P Agiwal, K Sundara Raj

IIMB Management Review

No abstract provided.

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Managing The Virtual Corporation, Colin J Coulson Thomas Jul 1998

Managing The Virtual Corporation, Colin J Coulson Thomas

IIMB Management Review

With companies today increasingly becoming networks and with the growth of outsourcing, teleworking and electronic commerce, work is being undertaken by multi-functional teams and project groups whose members are based in different places. These 'virtual' teams are held together by shared visions and values, common opportunities, and compatible goals and beliefs. While Coulson-Thomas is enthusiastic about the possibilities of the virtual organisation, he draws attention to potential pitfalls and underscores the need to think through aspects such as the stability of virtual relationships, protection of intellectual property, and the development of a common code.

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Hospital Marketing And The Internet: Revisited, C. David Shepherd, Daniel Fell Jan 1998

Hospital Marketing And The Internet: Revisited, C. David Shepherd, Daniel Fell

Faculty Articles

In 1995 a study was conducted to explore the use of the Internet in hospital marketing. Use of the Internet has exploded since that study was published. This manuscript replicates the 1995 study and extends it by investigating several managerial and operational issues concerning the use of the Internet in hospital marketing.

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Web Based Customer Support In Banking And Financial Services, Kevin C. D'Silva Jan 1998

Web Based Customer Support In Banking And Financial Services, Kevin C. D'Silva

Theses : Honours

As customers become more sophisticated and competition increases in the marketplace, companies need to provide better service to gain a competitive advantage. The World Wide Web (WWW) offers companies the opportunity to provide service to their customers 24 hours a day and 7 days a week. Companies are taking advantage of this opportunity by making the WWW the customer service tool of the future. This project was conducted to develop a model for evaluating the level of customer service and support provided by corporate Web sites. The model was developed by adapting Lovelock’s Flower of Service Model (1994) to Web …

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