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- Consumer confidence--Malaysia. (2)
- Teleshopping--Malaysia (2)
- Airlines--Customer services--Malaysia--Automation (1)
- Airlines--Reservation systems--Malaysia--Automation (1)
- Business logistics--Malaysia--Data processing (1)
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- Consumers--Malaysia--Attitudes (1)
- Corporations--Malaysia--Management (1)
- Customer loyalty--Malaysia (1)
- Customer services--Malaysia (1)
- Electronic commerce--Malaysia (1)
- Electronic commerce--Psychological aspects. (1)
- Electronic funds transfers--Taxation--Malaysia (1)
- Internet marketing--Malaysia--Psychological aspects (1)
- Internet users--Malaysia--Attitudes (1)
- Internet users--Malaysia--Attitudes. (1)
- Tax returns--Malaysia--Automation (1)
- Taxation--Malaysia (1)
- Teleshopping--Malaysia. (1)
- Virtual reality in management--Malaysia (1)
Articles 1 - 9 of 9
Full-Text Articles in E-Commerce
Factors Influencing The Acceptance And Purchase Intention Of Online Grocery : A Study Of Malaysian Consumers., Liew Kwee Yee
Factors Influencing The Acceptance And Purchase Intention Of Online Grocery : A Study Of Malaysian Consumers., Liew Kwee Yee
Student Works (2010-2019)
The aim of this study is to understand the Malaysian consumers’ perception of online grocery shopping in order to identify various factors that influence the acceptance and buying intention of online grocery. The factors include perceived convenience (PC), perceived information accessibility (PIA), perceived order accessibility (POA), perceived risk (PR), perceived enjoyment (PE), and social factors (SF). The research framework suggested that PC, PIA, POA, PR are the factors that influence consumer attitude towards online grocery shopping (ATT) and future online grocery buying intention (FBI). Another two constructs which are PE and SF have been proposed in the research framework as …
Factors Influencing Consumers' Trust In Online Shopping., Norasmah Noa
Factors Influencing Consumers' Trust In Online Shopping., Norasmah Noa
Student Works (2010-2019)
Despite the growing development of e-commerce and emerging of online shopping as a new way of doing business, it is still a new technology breakthrough in Malaysia. Unlike the traditional bricks and mortar marketplace, the online shopping includes several distinct factors that will influence consumers’ trust to shop and subsequently purchase online. As stated by Kaufaris and Hampton-Sosa (2004), lack of trust in online environment is a primary reason why many web users do not shop online. This study aims to identify what factors influencing consumers’ trust in online shopping, to examine whether trust influence consumers to purchase online, and …
Determining Effect Of Website Usability And Satisfaction Loyality And Positive Word-Of-Mouth : Malaysia Internet Banking., Tan Hui Lee
Student Works (2010-2019)
In Malaysia, Internet Banking has been evaluated in many ways, often in the aspect of adoption and implementation. In this paper, we review Internet Banking from the competitive environment and consumer perspectives with the purpose to develop an understanding of the effect of website usability, customer satisfaction on loyalty and positive word-of-mouth (WOM). It was found that website usability and customer satisfaction enhances customer loyalty and word-of-mouth in the Malaysia Internet Banking. It was also discovered that customer satisfaction mediates the relationship between website usability and customer loyalty as well as between website usability and WOM, and that customer loyalty …
Factors Influencing Consumers' Trust In Online Shopping., Norasmah Noa
Factors Influencing Consumers' Trust In Online Shopping., Norasmah Noa
Student Works (2010-2019)
Despite the growing development of e-commerce and emerging of online shopping as a new way of doing business, it is still a new technology breakthrough in Malaysia. Unlike the traditional bricks and mortar marketplace, the online shopping includes several distinct factors that will influence consumers’ trust to shop and subsequently purchase online. As stated by Kaufaris and Hampton-Sosa (2004), lack of trust in online environment is a primary reason why many web users do not shop online. This study aims to identify what factors influencing consumers’ trust in online shopping, to examine whether trust influence consumers to purchase online, and …
The Antecedents Of Initial Trust On Intention To Purchase Online In Malaysia., Chin Kian Hoong
The Antecedents Of Initial Trust On Intention To Purchase Online In Malaysia., Chin Kian Hoong
Student Works (2010-2019)
Internet shopping is not new to developed countries, particularly from the western part. However, survey shows that the volume of Internet purchase in Malaysia is far behind compared to those countries. The percentage of Internet shopping in Malaysia is relatively low compared to other Internet usage. Lack of initial trust on Internet vendors is an issue in Internet shopping. Without a trusting foundation, Internet shoppers are reluctant to move forward to make transactions online. Therefore, formation of trusting attitude is imperative in any success of Internet business. However, the factors that influence the formation of initial trust Internet shopping remain …
Acceptance Of E-Payment For Tax Purposes In Malaysia., Nor Aizah Sumedi
Acceptance Of E-Payment For Tax Purposes In Malaysia., Nor Aizah Sumedi
Student Works (2010-2019)
Many studies have been done on the on acceptance of e-filing to amongst taxpayers. One of it carried out by Fu, Farn and Chao (2005) that conducted a survey in China. However, not many studies focus on tax e-payment yet. Therefore, this study is done in order to really examine and investigate in the real world, how is the acceptance of Malaysian taxpayers in using e-payment, especially in paying their tax liability. The main objective of the study is first is to compare the criteria of both manual and electronic taxpayers towards the usage of e-payment method in paying their …
From Online Perceived Value To E-Loyalty : A Study Of Malaysian Low Cost Carriers., Lim Pey Chyi
From Online Perceived Value To E-Loyalty : A Study Of Malaysian Low Cost Carriers., Lim Pey Chyi
Student Works (2010-2019)
Emergence of Malaysia-based low cost carriers (LCCs) has changed the travelling trends and air ticket purchasing behaviors in the country lately. With the advancement of information technology, consumers now can purchase online air ticket 24/7/365. Besides, consumers are more aware of the online offerings through massive advertising and promotional efforts implemented by LCCs. Price-sensitive consumers are now well-informed and aware of the benefits of buying air tickets online. Therefore, establishing a web site that provides good online service becomes the priority of LCCs marketers. This research was conducted with the objective of studying Malaysian consumers’ perception towards the online perceived …
Factors Influencing The Adoption Of Online Purchase Through Blogs In Malaysia / Fariza Malawati Abdullah, Fariza Malawati Abdullah
Factors Influencing The Adoption Of Online Purchase Through Blogs In Malaysia / Fariza Malawati Abdullah, Fariza Malawati Abdullah
Student Works (2010-2019)
Internet users in Malaysia have grown from only fifteen percent Internet penetration over population in year 2000 to sixty-six percent penetration in year 2009. The Internet has become a means of transaction for consumers in the global market. A study by the International Data Corporation (IDC) indicates that the future forecast of online shopping in Malaysia looks bright and promising. One of the more popular online marketing channels is Blogs. This study aims to identify the adoption factors towards online purchase through Blogs in the Malaysian consumers’ context. A conceptual model integrating five determinants namely, utilitarian orientation, hedonic orientation, trust, …
Web-Based Supply Chain Management Capabilities In Malaysian Firms And Its Effect On Firm's Performance : An Empirical Study., Fakri Abdul Rashid
Web-Based Supply Chain Management Capabilities In Malaysian Firms And Its Effect On Firm's Performance : An Empirical Study., Fakri Abdul Rashid
Student Works (2010-2019)
The study investigated the relationship between the five facets of web based supply chain management (WBSCM) capabilities and the firm performance in manufacturing and services firms in Kaula Lumpur. Malaysia. The objectives of the study were 1) to examine the level WBSCM’s capabilities and firm performance, 2) to examine the relationship between WBSCM’s capabilities and firm performance, 3) to examine the effect of WBSCM’s capabilities in relation to firm’s performance. Based on the literature reviews a model of relationship was proposed and developed to examine the relationships between the five factors of WBSCM’s capabilities and firm performance To test the …