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Articles 1 - 30 of 53
Full-Text Articles in E-Commerce
Cross-Cultural Communication Of China’S Electronic Commerce Platforms In Malaysia: A Comparative Case Study On Taobao And Lazada, Wan Xueli
Student Works (2020-2029)
As China’s e-commerce platforms accelerate their globalisation process, their cross-cultural communication strategies in overseas markets have become a focal point of academic interest. This study examines the strategies and challenges of China’s e-commerce platforms in cross-cultural communication, using Taobao and Lazada’s operations in the Malaysian market as case studies. The research employs qualitative methods, combining literature analysis, observation, semi-structured interviews, and case studies. It constructs a theoretical framework drawing from cross-cultural communication theory, globalisation and localisation theory, cross-cultural marketing communication theory, and cultural adaptation theory. The study focuses on four core issues: the current development of China’s e-commerce platforms in …
Determinants Of User Satisfaction And Usage Intention Of E-Filing System In Malaysia, Ashameena Nagaratnam
Determinants Of User Satisfaction And Usage Intention Of E-Filing System In Malaysia, Ashameena Nagaratnam
Student Works (2020-2029)
Purpose – The purpose of this paper is to investigate on the factors that affect the user to filing corporate tax returns using the e-filing system in Malaysia. Design/methodology/approach – The study uses quantitative research approach where questionnaires with close-ended questions were used. In total, 200 questionnaires were distributed and 187 were found usable for data analysis. Analysis of data was done through two types of statistical analysis software which are SPSS and Smart PLS. Structural equation modelling is used to analyse the hypotheses. 11 hypotheses were formulated and tested. Findings – The results shows that service quality and user …
Challenges In E-Tendering Implementation In Ministry Of Youth And Sports Malaysia, Azis Ahmad Zamie
Challenges In E-Tendering Implementation In Ministry Of Youth And Sports Malaysia, Azis Ahmad Zamie
Student Works (2020-2029)
The Ministry of Youth and Sport, like most ministries in Malaysia, tenders its projects through the traditional paper-based tendering process, which has many weaknesses, including bureaucracy and lack of transparency. In 2008, e-Tender was one of government incentive under e-Government application was introduced to replace manual tendering system in public agencies to systematic procurement which using internet as platform of transaction. Like any other transition project, implementation of e-tender in Ministry of Youth and Sport, is associated with several challenges. This research aims to explore the challenges facing the implementation of the e-tender system in the Ministry of Youth and …
Adoption Of E-Wallet Among University Of Malaya Students, Jia Enn Tan
Adoption Of E-Wallet Among University Of Malaya Students, Jia Enn Tan
Student Works (2020-2029)
Malaysia is towards a cashless nation and factors that delaying the process of cashless society are still unclear. The objective of this paper is to examine the adoption of e-wallet among University of Malaya (UM) students. The purpose is examined by key determinants which include social influence, perceived ease of use, perceived usefulness, perceived security and trust among university students. Data is collected by a self-administered survey questionnaire from University of Malaya (UM) students. Software IBM SPSS is adopted to analyse the data collected from survey questionnaires. The findings in this study shows that social influence and perceived usefulness are …
Determining Effect Of Website Usability And Satisfaction Loyality And Positive Word-Of-Mouth : Malaysia Internet Banking., Tan Hui Lee
Student Works (2010-2019)
In Malaysia, Internet Banking has been evaluated in many ways, often in the aspect of adoption and implementation. In this paper, we review Internet Banking from the competitive environment and consumer perspectives with the purpose to develop an understanding of the effect of website usability, customer satisfaction on loyalty and positive word-of-mouth (WOM). It was found that website usability and customer satisfaction enhances customer loyalty and word-of-mouth in the Malaysia Internet Banking. It was also discovered that customer satisfaction mediates the relationship between website usability and customer loyalty as well as between website usability and WOM, and that customer loyalty …
Factors Influencing Consumers' Trust In Online Shopping., Norasmah Noa
Factors Influencing Consumers' Trust In Online Shopping., Norasmah Noa
Student Works (2010-2019)
Despite the growing development of e-commerce and emerging of online shopping as a new way of doing business, it is still a new technology breakthrough in Malaysia. Unlike the traditional bricks and mortar marketplace, the online shopping includes several distinct factors that will influence consumers’ trust to shop and subsequently purchase online. As stated by Kaufaris and Hampton-Sosa (2004), lack of trust in online environment is a primary reason why many web users do not shop online. This study aims to identify what factors influencing consumers’ trust in online shopping, to examine whether trust influence consumers to purchase online, and …
Factors Influencing Consumers' Trust In Online Shopping., Norasmah Noa
Factors Influencing Consumers' Trust In Online Shopping., Norasmah Noa
Student Works (2010-2019)
Despite the growing development of e-commerce and emerging of online shopping as a new way of doing business, it is still a new technology breakthrough in Malaysia. Unlike the traditional bricks and mortar marketplace, the online shopping includes several distinct factors that will influence consumers’ trust to shop and subsequently purchase online. As stated by Kaufaris and Hampton-Sosa (2004), lack of trust in online environment is a primary reason why many web users do not shop online. This study aims to identify what factors influencing consumers’ trust in online shopping, to examine whether trust influence consumers to purchase online, and …
The Antecedents Of Initial Trust On Intention To Purchase Online In Malaysia., Chin Kian Hoong
The Antecedents Of Initial Trust On Intention To Purchase Online In Malaysia., Chin Kian Hoong
Student Works (2010-2019)
Internet shopping is not new to developed countries, particularly from the western part. However, survey shows that the volume of Internet purchase in Malaysia is far behind compared to those countries. The percentage of Internet shopping in Malaysia is relatively low compared to other Internet usage. Lack of initial trust on Internet vendors is an issue in Internet shopping. Without a trusting foundation, Internet shoppers are reluctant to move forward to make transactions online. Therefore, formation of trusting attitude is imperative in any success of Internet business. However, the factors that influence the formation of initial trust Internet shopping remain …
Acceptance Of E-Payment For Tax Purposes In Malaysia., Nor Aizah Sumedi
Acceptance Of E-Payment For Tax Purposes In Malaysia., Nor Aizah Sumedi
Student Works (2010-2019)
Many studies have been done on the on acceptance of e-filing to amongst taxpayers. One of it carried out by Fu, Farn and Chao (2005) that conducted a survey in China. However, not many studies focus on tax e-payment yet. Therefore, this study is done in order to really examine and investigate in the real world, how is the acceptance of Malaysian taxpayers in using e-payment, especially in paying their tax liability. The main objective of the study is first is to compare the criteria of both manual and electronic taxpayers towards the usage of e-payment method in paying their …
From Online Perceived Value To E-Loyalty : A Study Of Malaysian Low Cost Carriers., Lim Pey Chyi
From Online Perceived Value To E-Loyalty : A Study Of Malaysian Low Cost Carriers., Lim Pey Chyi
Student Works (2010-2019)
Emergence of Malaysia-based low cost carriers (LCCs) has changed the travelling trends and air ticket purchasing behaviors in the country lately. With the advancement of information technology, consumers now can purchase online air ticket 24/7/365. Besides, consumers are more aware of the online offerings through massive advertising and promotional efforts implemented by LCCs. Price-sensitive consumers are now well-informed and aware of the benefits of buying air tickets online. Therefore, establishing a web site that provides good online service becomes the priority of LCCs marketers. This research was conducted with the objective of studying Malaysian consumers’ perception towards the online perceived …
Factors Influencing The Adoption Of Online Purchase Through Blogs In Malaysia / Fariza Malawati Abdullah, Fariza Malawati Abdullah
Factors Influencing The Adoption Of Online Purchase Through Blogs In Malaysia / Fariza Malawati Abdullah, Fariza Malawati Abdullah
Student Works (2010-2019)
Internet users in Malaysia have grown from only fifteen percent Internet penetration over population in year 2000 to sixty-six percent penetration in year 2009. The Internet has become a means of transaction for consumers in the global market. A study by the International Data Corporation (IDC) indicates that the future forecast of online shopping in Malaysia looks bright and promising. One of the more popular online marketing channels is Blogs. This study aims to identify the adoption factors towards online purchase through Blogs in the Malaysian consumers’ context. A conceptual model integrating five determinants namely, utilitarian orientation, hedonic orientation, trust, …
Web-Based Supply Chain Management Capabilities In Malaysian Firms And Its Effect On Firm's Performance : An Empirical Study., Fakri Abdul Rashid
Web-Based Supply Chain Management Capabilities In Malaysian Firms And Its Effect On Firm's Performance : An Empirical Study., Fakri Abdul Rashid
Student Works (2010-2019)
The study investigated the relationship between the five facets of web based supply chain management (WBSCM) capabilities and the firm performance in manufacturing and services firms in Kaula Lumpur. Malaysia. The objectives of the study were 1) to examine the level WBSCM’s capabilities and firm performance, 2) to examine the relationship between WBSCM’s capabilities and firm performance, 3) to examine the effect of WBSCM’s capabilities in relation to firm’s performance. Based on the literature reviews a model of relationship was proposed and developed to examine the relationships between the five factors of WBSCM’s capabilities and firm performance To test the …
The Commercial Usage Of Internet By Insurance Companies In Malaysia, Chee Kiat Tee
The Commercial Usage Of Internet By Insurance Companies In Malaysia, Chee Kiat Tee
Student Works (2000-2009)
One of the characteristics of the new millennium is the increasing pace of change that has been brought about by the advent of Internet technologies, and it becomes another viable channel of delivery for the insurance industry. The question is no longer whether the Internet will change the insurance marketplace. Rather, the focus is on how quickly the changes will occur, how the industry will be affected, and how insurance companies can best position themselves to take advantage of new e-commerce opportunities. The primary motivation for this study comes from a lack of studies of commercial Internet usage by Malaysia's …
Ecs Electronic Cars System, Wilyang Soh
Ecs Electronic Cars System, Wilyang Soh
Student Works (2000-2009)
The revolution of Internet has enable billions of people all around the world to communicate interactively. Thus, business people have made used of the global market space in the Internet which breaks through the barrier of time and distance to promote their products. The Electronic Cars System is one of the e-commerce solutions for merchants to conduct business over the Internet and the target users are local car dealers and potential car buyers including local people and foreign workers in Malaysia only. Electronic cars system is a fascinating and worthwhile topic to be researched on. This thesis steps towards developing …
Online Advertising Using Banner Exchange Among Malaysian Dot Com Companies, Fionne Lai Fung Chong
Online Advertising Using Banner Exchange Among Malaysian Dot Com Companies, Fionne Lai Fung Chong
Student Works (2000-2009)
This exploratory study attempts to understand the view and perceptions of Dot Com companies toward Online Advertising using Banner Exchange as an advertising tool. Banner Exchange works as the following. A company can exchanges their banners with other companies, this is considered as the customer-to-customer direct exchange. They can also choose to use Banner Exchange service from a Banner Exchange service provider. The perceptions and opinions of 8 Dot Com companies are analyzed. The analysis also focuses on factors influencing online promotions as well as factors to be considered in making effective online promotion decision. The study includes 8 identified …
Online Shopping Cart & Ordering System, Siang Schee Lee
Online Shopping Cart & Ordering System, Siang Schee Lee
Student Works (2000-2009)
E-commerce (electronic commerce or EC) is the buying and selling of goods and services on the Internet, especially the World Wide Web, E-commerce makes purchasing easier for customer. However, it will cost a corporation a lot of money to build up a dynamic e-commerce website. To overcome this issue, a web-based E-commerce development tool is developed to create web page to selling the corporation's products. The proposed project offers a web-based service to let any shopping stores build their own web store from start to finish. It include template for online shopping cart, backend management and database. The dynamic database …
Agent Technology In Web Based Time Scheduling, Shaik Ismail Sharifah Fazlinda
Agent Technology In Web Based Time Scheduling, Shaik Ismail Sharifah Fazlinda
Student Works (2000-2009)
The technology age has, in many ways, makes life easier for human beings. Gone are the days when it takes few days up to few weeks to get letters from one place to another. The emergence of Internet, with its e-business, e-commerce and the like, has left the running of the human life to a click of the mouse with a tool that fits into our palm Similarly, student's enrolment and registration at the university can be done easily and effectively via the Net. The idea of Virtual University, which was once seen as an impossible venture, a foolish dream …
Sistem Penyewaan Kereta Melalui Internet, Alexander Anita
Sistem Penyewaan Kereta Melalui Internet, Alexander Anita
Student Works (2000-2009)
Kini, di era teknologi maklumat, penggunaan sistem pengkomputeran semakin meluas dan menjadi satu keperluan utama kepada manusia. Begitu juga dengan sistem penyewaan kereta. Pengurusan pengangkutan adalah penting untuk memastikan pengguna dapat menjalankan aktiviti-aktiviti mereka mengikut perancangan. Sistem Penyewaan Kereta melalui Internet adalah merupakan satu sistem yang dibangunkan untuk memudahkan penyewa kereta. Secara dasarnya, sistem ini merupakan aplikasi berasaskan-web yang menyediakan lebih kemudahan dan fungsi kepada pengguna. Ia boleh dicapai oleh pengguna melalui Internet dan membenarkan pengguna membuat proses penyewaan serta tempahan. Sistem ini akan dibangunkan menggunakan Lotus Notes dan Domino RS[l], daripada Lotus Development Corporation[2]. Dengan adanya sistem senibina pangkalan …
E-Book Store For University Of Malaya, Kok Keong Lee
E-Book Store For University Of Malaya, Kok Keong Lee
Student Works (2000-2009)
E-Book Store for University of Malaya is a web site application that provides Pekan Buku (official book store in University of Malaya) services on-line to the users. Users can use this service from any location at any times as long as they have network connection and able to access to the internet. This project proposal contains the literature review of the system, methodology of system development, system analysis and system design. These topics are explained in detail in each chapter of this proposal. Literature review chapter explains and discusses in detail about the existing systems and technologies that are available …
Sistem Tempahan Tiket Bas Atas Talian Ekspresnasional.Com, Idris Elisabrina
Sistem Tempahan Tiket Bas Atas Talian Ekspresnasional.Com, Idris Elisabrina
Student Works (2000-2009)
Projek yang dijalankan adalah bertujuan untuk membangunkan satu sistem berasaskan web untuk tempahan tiket bas atas talian yang menggabungkan pelbagai syarikat bas ekspres di seluruh Malaysia. Sistem ini terbuka kepada semua individu yang menggunakan perkhidmatan bas ekspres. Sistem ini dinamakan EkspresNasional.com kerana terdapat penglibatan dari pelbagai syarikat bas ekspres di seluruh Semenanjung Malaysia. Oleh itu pengguna mempunyai banyak pilihan dari segi memilih destinasi yang hendak dituju. Pengguna boleh mencapai sistem ini pada bila-bila masa menerusi capaian internet ke laman web sistem EkspresNasional.com ini untuk membuat tempahan tiket bas atas talian. Terdapat dua modul dalam sistem yang akan dibangunkan ini iaitu …
Laman Web E-Dagang Buku Teks Terpakai Untuk Pelajar Fsktm Universiti Malaya, Baharuddin Hafiz
Laman Web E-Dagang Buku Teks Terpakai Untuk Pelajar Fsktm Universiti Malaya, Baharuddin Hafiz
Student Works (2000-2009)
Laman web seperti Amazon.com dan Barnes & Nobles.com adalah dua nama yang terkenal dalam menjalankan perkhidmatan penjualan buku di dalam internet. Pada tahun 2000 sahaja syarikat Amazon.com telah menjual RM 6.5 billion nilai buku secara on-line. Ini menunjukkan penjualan buku melalui internet semakin hangat. Projek yang akan dijalankan bukan sahaja bagi membantu para pengguna untuk memiliki buku teks dan rujukan melalui internet tetapi bagi memanfaatkan teknologi e-dagang sedia ada. Projek ini merupakan suatu laman web yang khusus untuk para pelajar untuk mendapatkan buku teks dan bahan rujukan bagi pembelajaran mereka di kuliah. Buku-buku yang dijual adalah yang setara dengan kegunaannya …
Wireless Ordering & Reservation System (Wors), Choon Siang Lim
Wireless Ordering & Reservation System (Wors), Choon Siang Lim
Student Works (2000-2009)
Wireless Ordering & Reservation System or in short called WORS is a restaurant system which is based on the wireless environment. Most of the restaurants today are still using the old-fashion way of taking orders and reservation on a piece of paper. This kind of practice is very troublesome, inefficient and not systematic at all. By implementing WORS, customers will be able to make their reservation through their mobile phone whereas waiters and waitresses will be using wireless pocket PC for ordering process. In fact, this project is important in bringing the restaurant system to the new age to accomplish …
Web Based Agent For Promotion Of Mercantile - Company Management, Hean Giap Tan
Web Based Agent For Promotion Of Mercantile - Company Management, Hean Giap Tan
Student Works (2000-2009)
This is an e-commerce project that suitable for medium-scaled company. It allows companies to register as retailer and sell their product online. Customer can choose and compare products' price from different retailer in this system and pay for their products online using credit cards. Before developing this system, surveys on several development tools are carried on. After the literature surveys, appropriate software tools are chosen. Besides, some existing Malaysia e-commerce website also investigated and their weaknesses are identified. Strength of foreign e-commerce is reviewed, hopes that it will help in developing the system. Furthermore, correct methodology of the project is …
To Explore Agent Technology In E-Commerce Mighty House Agent, Thirumalai Phiyadharshini
To Explore Agent Technology In E-Commerce Mighty House Agent, Thirumalai Phiyadharshini
Student Works (2000-2009)
Agent technology is becoming more popular among system designers who want their system to be more personalized, continuously running and semi-autonomous. These properties make agents useful for a wide variety of information and process management tasks. It should come as no surprise that these same qualities are particularly useful for the information-rich and process-rich environment of electronic commerce. As such agent technology in electronic commerce (e-commerce) would be essential to improve on-line shopping which is becoming more and more popular these days. It is in these roles that agent system designers have the challenge to accurately identify and the opportunity …
University Of Malaya's Electronic Procurement System (Umeps) Version 3.0, Wee Leng Chia
University Of Malaya's Electronic Procurement System (Umeps) Version 3.0, Wee Leng Chia
Student Works (2000-2009)
University of Malaya's Electronic Procurement System (UMEPS) is a project in association with the government's mission in implementing Electronic Government, one of the seven flagship applications under Multimedia Super Corridor (MSC). It involves the automation of all business processes in the university. UMEPS is a Web-based procurement system that allows the faculties or departments in the university to electronically select items to be procured, initiate an electronic approval process and also create, submit and receive purchase orders, delivery orders and other related documents electronically. The six user groups of UMEPS include requestors, suppliers, approvers, treasurers, administrators and managers. The entire …
Web Based Agent For Transaction Of Mercantile-Security Measures, Wee Jing Yan
Web Based Agent For Transaction Of Mercantile-Security Measures, Wee Jing Yan
Student Works (2000-2009)
Malaysia is a nation whose growth has been carefully shaped and guided by strategic five-year development master plans. Providing the ultimate backdrop to these programs is a Vision 2020, a national agenda that sets out specific goals and objectives for long-term development. As a strategy to achieve the vision, Malaysia has embarked on an ambitious plan to leapfrog into the Information Age by providing intellectual and strategic leadership. Electronic Commerce has shown its potential power to revolutionize industry processes, structures and redefine the competitive landscape for businesses around the world. It aims to shape an electronic business environment competitive with …
B2b Portal: Web-Enable Fulfillment System, Oi Ching Wong
B2b Portal: Web-Enable Fulfillment System, Oi Ching Wong
Student Works (2000-2009)
The Web-enable fulfillment system is basically a web site that enables suppliers to automate and structure the order fulfillment process to help ensure that products and services meet or exceed customer’s exact requirements including quality, quantity and specifications. The intelligence of the system will be the server where all calculations and business rules are applies. Business-to-business (B2B) e-Commerce implies that both the sellers and buyers are business corporation. Purchase order is used as the system default as the business partners rarely use credit card for payment. Therefore, the order fulfillment process begins when an approved order is routed to the …
Vpn-Data Center System Database, Thai Hwan Gan
Vpn-Data Center System Database, Thai Hwan Gan
Student Works (2000-2009)
Computer has advanced from high technology equipment that only by large company in the old days to office equipment that is essential in an office. In the world of computer, improvement on service provided and lock out competition is very important The quantity of service, speed of processing, productivity, efficiency and effectiveness is very vital. The purpose of this project is to create a database system to a company that provides services and selling computer product. Beside that, we also provide VPNVirtual Private Network for the company's branch to access and to update the database. This is to provide more …
Virtual Estore - Ves.Com, Hean Giap Tan
Virtual Estore - Ves.Com, Hean Giap Tan
Student Works (2000-2009)
This is an e-commerce project that suitable for medium-scaled company. It allows companies to register as retailer and sell their product online. Customer can choose and compare products' price from different retailer in this system and pay for their products online using credit cards. Before developing this system, surveys on several development tools are carried on. After the literature surveys, appropriate software tools are chosen. Besides, some existing Malaysia e-commerce website also investigated and their weaknesses are identified. Strength of foreign e-commerce is reviewed, hopes that it will help in developing the system. Furthermore, correct methodology of the project is …
Electronic Marketing, Sin Yong Choo
Electronic Marketing, Sin Yong Choo
Student Works (2000-2009)
In the world of twenty-first-century business, enterprise resource planning (ERP) and Internet technologies are rapidly coming together. ERP software is used to share accurate information with trading partners. Meanwhile, Internet help to connect people, streamline processes and help reduce costs. Easy-to-use, web-based business environments help companies get to the point, and focus on what they do best. Integrated Business Solutions (IBS) developed under ERP concept, which enables the company for managing their daily business processes systematically. IBS consists eight modules that meet the needs of customers, suppliers, partners and employees. The eight modules are E-Human Resource, E-Supplier, E-Banking, E-Sales, E-Marketing, …