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Opportunities And Challenges For The Asset Management Industry, Singapore Management University Dec 2011

Opportunities And Challenges For The Asset Management Industry, Singapore Management University

Perspectives@SMU

With the secular rise of Asia and a deluge of capital inflows, amid a backdrop of battered global financial markets, bankers, asset managers, academics and investors gathered to hear and discuss the opportunities and challenges facing the asset management industry in Asia. Organised by the Centre for Asset Securitisation and Management in Asia(CASA), under SMU's Sim Kee Boon Institute for Financial Economics, the inaugural asset management conference hosted a panel of experts.


Reflections On The Journey: Six Short Stories, Sharon L. Haynie, Amber S. Hinkle, Nancy L. Jones, Cheryl A. Martin, Paula J. Olsiewski, Mary F. Roberts Nov 2011

Reflections On The Journey: Six Short Stories, Sharon L. Haynie, Amber S. Hinkle, Nancy L. Jones, Cheryl A. Martin, Paula J. Olsiewski, Mary F. Roberts

Integrated Science and Business Technology Faculty Work

One of the goals of the 2011 International Year of Chemistry is to celebrate the contributions of women to science. A question that has been frequently asked in this regard is... Why is it necessary to highlight women in the "age of equality"? The reasons are varied but the facts are that many women scientists worked in obscurity throughout the 19th and even well into the 20th century, sometimes publishing anonymously to be heard. This celebration of Women in Science is one way to recognize both the resiliency and passion of these women. As part of this celebration, Chemistry Central …


For A Competitive Edge In Services, Invest In The Right People And Processes, Singapore Management University Sep 2011

For A Competitive Edge In Services, Invest In The Right People And Processes, Singapore Management University

Perspectives@SMU

Steve Jobs can teach us a thing or two about customer loyalty. Though Apple products have sometimes fallen short of expectations, Apple customers think nothing of standing in line for hours just to get their hands on the company's latest. According to Valarie Zeithaml, a David S Van Pelt Family distinguished professor of marketing at the University of North Carolina, recent financials show that Apple is achieving US$4,406 per annum sales per square foot – far higher than brands such as the US$3,000 per annum sales per square foot of premier global jeweller Tiffany and US$1,700 per annum sales per …


The Effect Of Cultural Intelligence On Employee Performance In International Hospitality Industries: A Case From The Hotel Sector In Egypt, Hadia Fakhreldin Apr 2011

The Effect Of Cultural Intelligence On Employee Performance In International Hospitality Industries: A Case From The Hotel Sector In Egypt, Hadia Fakhreldin

Business Administration

This study highlights the importance of cultural intelligence in international business. Employees with high levels of cultural intelligence (CI) achieve high performance levels, therefore CI should be a screening criteria and a training goal within multinational companies. A five stars hotel is chosen as the field for testing/examining the theoretical framework identified in the literature. The cultural intelligence level of employees in this hotel is first determined through a questionnaire technique using a valid and reliable test (the Cultural Quotient Scale). Then the performance of these employees is identified through examining selected criteria in their performance review. To verify the …


The Challenge Of Implementing An Erp System In A Small And Medium Enterprise – A Teaching Case Of Erp Project Management, Hongjiang Xu, Patrick J. Rondeau, Sakthi Mahenthiran Jan 2011

The Challenge Of Implementing An Erp System In A Small And Medium Enterprise – A Teaching Case Of Erp Project Management, Hongjiang Xu, Patrick J. Rondeau, Sakthi Mahenthiran

Scholarship and Professional Work - Business

Enterprise Resource Planning (ERP) system implementation projects are notoriously risky. While large-scale ERP cases continue to be developed, relatively few new ERP cases have been published that further ERP implementation education in small to medium size firms. This case details the implementation of a new ERP system in a medium sized manufacturing firm. As students explore the case, they will be required to address the many ERP-related project management, procurement, human resource, and management involvement issues raised by it. This case highlights the ERP implementation problems experienced by case company in one of their two divisions. The firm is considering …