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Full-Text Articles in Business

The Implications Of Employee Turnover On Credit Unions, Jason Carreno Jan 2016

The Implications Of Employee Turnover On Credit Unions, Jason Carreno

Walden Dissertations and Doctoral Studies

A lack of managerial responses to employee needs contributes to an increased rate of employee turnover in credit unions. Some managers do not possess the skills and strategies necessary to reduce employee turnover. This case study explored what strategies managers used to successfully reduce employee turnover. The population for this study was managers of a financial institution in Northeast Kansas with at least 1 year of leadership experience using methods to reduce employee turnover. Theory X and theory Y theory was the conceptual framework for this study. Data collection included semistructured face-to-face interviews with 10 managers and an exploration of …


Strategies To Retain Employees In Clinical Laboratories, Amber Rose Phipps Jan 2016

Strategies To Retain Employees In Clinical Laboratories, Amber Rose Phipps

Walden Dissertations and Doctoral Studies

With 30 million citizens gaining access to U.S. healthcare through the Affordable Care Act by 2016, healthcare managers need preanalytic employees to ensure quality healthcare services can be provided. The purpose of this qualitative single case study explored strategies used to retain preanalytic employees. The target population consisted of 10 clinical laboratory managers in a single community-based clinical laboratory in the mid-southern United States, selected because of prior success in improved employee retention strategies. The conceptual framework grounding this study was the theory of work adjustment. Data triangulation occurred from using semistructured interviews and company documents. All interpretations from the …


Retention Factors For Assistant Retail Managers, Amber Huffman Echols Jan 2016

Retention Factors For Assistant Retail Managers, Amber Huffman Echols

Walden Dissertations and Doctoral Studies

The cost of losing a manager in the retail sector is 2 to 3 times their yearly salary. The purpose of this exploratory single case study was to explore strategies general managers in large retail organizations can use to improve assistant manager retention. Building upon Ramlall's adaptation of motivation theory, research was conducted to determine factors that contributed to retention of assistant managers in a general merchandise retail store operating in Virginia and North Carolina. Data were collected through semistructured interviews with 20 general managers of stores in the same organization located in Virginia and North Carolina, reflective journals, and …


Perceptions Of Leader Emotional Intelligence And Subordinate Turnover Intentions In Substance Abuse Treatment Centers, Suzanne L. Jafferian Jan 2016

Perceptions Of Leader Emotional Intelligence And Subordinate Turnover Intentions In Substance Abuse Treatment Centers, Suzanne L. Jafferian

Walden Dissertations and Doctoral Studies

Substance abuse is a persistent social problem contributing to family disruption; domestic abuse; school failure; and financial costs relating to criminal prosecution, incarceration, treatment, and lost productivity and wages. Substance abuse is amenable to treatment, including psychotherapy. A client-therapist relationship is broken if the therapist leaves the organization; therefore, employee retention is especially important in treatment centers. Employee retention has been studied, but how it is affected by supervisees' perceptions of their managers' emotional intelligence has been a neglected area. The purpose of this nonexperimental, correlational study was to determine the relationship between employee turnover intention and perceived emotional intelligence …


Successful Employee Retention Strategies In Childcare Centers, Ahmad Shaheen Jan 2016

Successful Employee Retention Strategies In Childcare Centers, Ahmad Shaheen

Walden Dissertations and Doctoral Studies

Fifty percent of childcare employees leave their jobs by the close of their 5th year of experience. The purpose of this exploratory single case study was to explore what retention strategies some childcare center directors use to retain their employees in the Columbus, Ohio metropolitan area. The research population consisted of 5 childcare center directors who successfully implemented retention strategies in 5 different childcare centers. The conceptual framework for this study was the Herzberg, Mausner, and Snyderman motivation-hygiene theory. Data were collected via semistructured interviews with the directors and from centers-handbooks and strategic plans. Coding, word frequency, and thematic analysis …


Exploring Strategies For Retaining Information Technology Professionals: A Case Study, Shannon J. Thomas Jan 2015

Exploring Strategies For Retaining Information Technology Professionals: A Case Study, Shannon J. Thomas

Walden Dissertations and Doctoral Studies

In the 21st century, retaining information technology (IT) professionals is critical to a company's productivity and overall success. Senior IT leaders need effective strategies to retain skilled IT professionals. Guided by the general systems theory and the transformational leadership theory, the purpose of this qualitative exploratory case study was to explore the retention strategies used by 2 senior IT leaders in Atlanta, Georgia to retain IT professionals. Semistructured interviews were employed to elicit detailed narratives from these IT leaders on their experiences in retaining IT professionals. A review of company documents, as well as member-checking of initial interview transcripts, helped …


Demographic Characteristics Predicting Employee Turnover Intentions, Tracy Machelle Hayes Jan 2015

Demographic Characteristics Predicting Employee Turnover Intentions, Tracy Machelle Hayes

Walden Dissertations and Doctoral Studies

In 2012, more than 25 million U.S. employees voluntarily terminated their employment with their respective organizations. Demographic characteristics of age, education, gender, income, and length of tenure are significant factors in employee turnover intentions. The purpose of this study was to determine if a relationship existed between age, education, gender, income, length of tenure, and employee turnover intention among full-time employees in Texas. The population consisted of Survey Monkey-® Audience members who were full-time employees, residents of Texas, over the age of 18, not self-employed, and not limited to a specific employment industry. For this study, a sample of 187 …


Influential Leadership In A Diverse Retail Environment: Implications For Reducing Voluntary Employee Turnover, Stuart Jackson Jan 2014

Influential Leadership In A Diverse Retail Environment: Implications For Reducing Voluntary Employee Turnover, Stuart Jackson

Walden Dissertations and Doctoral Studies

Many investigators have documented the impact of high attrition rates on an organization's ability to deliver its expected results. However, limited information is available regarding the efficacy of a specific bundle of variables, which would support a leader's ability to influence voluntary employee turnover. This quantitative study investigated the effectiveness of a 60-day treatment implemented to address the problem of voluntary employee turnover in a diverse retail environment. The research questions examined the effectiveness of an increase in communication, answering, recognition, and training on voluntary employee turnover and job satisfaction in a diverse retail environment. The theoretical foundation of the …