Business Commons^™

Human Resource Management Practices In Coimbatore - With Special Reference To The Manufacturing Sector, R. Krishnaveni, R. Deepa

Management Dynamics

Purpose - This study aims to bring out the extent of usage and perceived effectiveness of HRM practices in the manufacturing sector of Coimbatore, an important industrial city in Tamilnadu. Design/Methodology/Approach - The study used a structured questionnaire to collect data on the prevailing HRM practices in the region. The HR managers of selected companies across the region were asked to fill the questionnaire, which contained descriptive questions to bring out the HRM functions in a detailed manner Descriptive statistics was used to bring out the extent of usage of HRM practices in the region. Findings - The paper found …

Unprecedented Disruption: Covid-19 Impact On San Diego Nonprofits, Laura Deitrick, Tessa Tinkler, Emily Young, Connelly Meschen, Colton Strawser, Taylor Funderburk, Tom Abruzzo

Nonprofit Sector Issues and Trends

Nonprofit organizations are often on the frontlines of crisis, serving as a critical partner to government in sustaining our community safety net and quality of life. As a result of the COVID-19 pandemic, many local nonprofits are experiencing increased demands for services, yet have been hindered or completely cut off from responding due to stay at home orders, revenue loss, and physical distancing.

In an effort to understand the impact of the COVID-19 pandemic on local nonprofits’ ability to meet their communities’ needs, The University of San Diego’s Nonprofit Institute has been surveying nonprofit leaders since March 2020.

This report …

Nonprofit Sector Response To Covid-19, Laura Deitrick, Tessa Tinkler, Emily Young, Colton C. Strawser, Connelly Meschen, Nallely Manriques, Bob Beatty

Nonprofit Sector Issues and Trends

In an initial effort to understand the impact of the COVID-19 pandemic on local nonprofits’ ability to meet their community’s needs, The University of San Diego’s Nonprofit Institute issued a survey to nonprofit leaders on March 18, 2020. The aim of this report is to provide real-time data to government officials, foundations, and other decision-makers about the current economic conditions facing nonprofits and the need for immediate and long-term support in order to ensure the ongoing provision of critical services in the San Diego region.

Technological Innovation And The Gics: A Discussion Of Classification Needs In A Disrupted World, Madison Leann Moats

Chancellor’s Honors Program Projects

No abstract provided.

Analysis Of S&P 500 Sector Etfs, John Haire

Honors Theses

Exchange Traded Funds (ETFs) are a diversified pool of assets that trade on an exchange and track an index. Tracking error is the difference between a portfolio's returns and the benchmark or index it was meant to mimic. Investors want the Exchange Traded Funds (ETFs) to track the benchmark very closely or have the tracking error as low as possible. This paper looks at the tracking errors of different S&P sector ETFs by using the average absolute differences in monthly returns between the ETF and its benchmark index. The results indicate that the Technology and Real Estate sectors have the …

Financial Repression In China: Short-Term Growth But Long-Term Crisis, Guangdong Xu, Michael Faure

Loyola of Los Angeles International and Comparative Law Review

No abstract provided.

Inhibitors To Host Community Participation In Sustainable Tourism Development In Developing Countries, Akhmad Saufi, Danny O'Brien, Hugh Wilkins

Danny O'Brien

The involvement of host communities (or destination residents), particularly in developing countries, is critical to the success of tourism development and to the creation of a “Just Destination”. This paper investigates host community perceptions about obstacles to their participation in tourism development in Lombok, Indonesia, providing new insights into institutional influences on tourism opportunities and issues. Purposive and snowball sampling techniques targeted separate groups of destination residents who live in a developed tourism destination, a less developed tourism destination, a remote rural village far away from tourism destinations, as well as a group of university students. Data were collected through …

A Quarter Century Effort Yet To Come Of Age: A Survey Of Power Sector Reforms In Developing Countries, Tooraj Jamasb, Rabindra Nepal, Govinda Timilsina

Faculty of Business - Papers (Archive)

It has been more than two decades since the widespread initiation of global power sector reforms and restructuring. However, empirical evidence on the intended microeconomic, macroeconomic, and quality-related impacts of reforms across developing countries is lacking. This paper comprehensively reviews the empirical and theoretical literature on the linkages between power sector reforms, economic and technical efficiency, and poverty reduction. The review finds that the extent of power sector reforms has varied across developing countries in terms of changes in market structures, the role of the state, and the regulation of the sector. Overall, the reforms have improved the efficiency and …

Self-Similar Measures In Multi-Sector Endogenous Growth Models, Davide La Torre, Simone Marsiglio, Franklin Mendivil, Fabio Privileggi

Faculty of Business - Papers (Archive)

We analyze two types of stochastic discrete time multi-sector endogenous growth models, namely a basic Uzawa-Lucas (1965, 1988) model and an extended three-sector version as in La Torre and Marsiglio (2010). As in the case of sustained growth the optimal dynamics of the state variables are not stationary, we focus on the dynamics of the capital ratio variables, and we show that, through appropriate log-transformations, they can be converted into affine iterated function systems converging to an invariant distribution supported on some (possibly fractal) compact set. This proves that also the steady state of endogenous growth models-i.e., the stochastic balanced …

Appraising Performance In Public Sector Organisations: Critical Discourse Perspectives, Christa Wood

Christa Wood

This paper examines the performance appraisal system that has been implemented in some public service organisations in line with the changes to a more commercialized structure. In an effort to change the behaviours and attitudes of public servants, performance appraisal systems have incorporated the new values and desired behaviours. Although a myriad of studies exist in regards to the new public management and on the topic of performance appraisal systems, there are few critical management studies of the implementation and operation of performance appraisal in the public sector. To date, most critical studies of performance appraisal have concentrated on the …

How Is Your Boss? Impact Of Transformational Leadership Behavior Of Manager On Customers' Selling Orientation-Special Reference To Corporate Banking Sector In Sri Lanka, Nalin Abeysekera, Ananda Wickramasinghe

Ananda Wickramasinghe

Selling is paramount important in marketing and considered as a lifeblood in marketing. Customer oriented selling plays a vital role in this regards .On the other hand, managers need transformational leadership behavior to manage sales staff. This study aims to integrate the concept of customer orientation and transformational leadership of a manager by conceptualizing the concepts in Sri Lankan corporate banking sector. Responses were gathered via a questionnaire survey from a sample of 100 managers and 100 customer relationship officers(CRO). The results provide evidence for the significant relationship between transformational leadership of a manager and their customer orientation.

Self-Checkout At Banks: So Why Salesperson - A Case Of Sri Lankan Banking Sector, Nalin Abeysekera, Ananda Wickramasinghe

Ananda Wickramasinghe

Effective selling is one of the most critical elements in the process of marketing. It is the life-blood of an organization that gets in critical revenue. Hence, the role of a salesperson is paramOllllt important. Hence, this study tries to address: Do salespersons in Sri Lankan banking sector customer oriented if so, do they delight or amaze customers? Two state banks and two private banks have been selected as a sample and thirty customers representing both banks are interviewed. It has fOlllld that even though banks are relying on computer automated service some customers prefer hlllllan touch for better relationship. …

Are Low-Skill Public Sector Workers Really Overpaid? A Quasi-Differenced Panel Data Analysis, Peter Siminski

Peter Siminski

Public–private sectoral wage differentials have been studied extensively using quantile regression techniques. These typically find large public sector premiums at the bottom of the wage distribution. This may imply that low skill workers are ‘overpaid’, prompting concerns over efficiency. We note several other potential explanations for this result and explicitly test whether the premium varies with skill, using Australian data. We use a quasi-differenced Generalized Method of Moments (GMM) panel data model which has not been previously applied to this topic, internationally. Unlike other available methods, this technique identifies sectoral differences in returns to unobserved skill. It also facilitates a …

The Foundations Of Legal Citizenship: Community Law, Access To, Justice And The Community Legal Sector, Mark D. Rix, Scott Burrows

Mark Rix

The conventional role of community legal centres (CLCs) is as specialists in community law. As specialists in community law. CLCs playa vital role in giving practical meaning to the notion of legal citizenship and to the concept of the citizen within the communities they serve. CLCs should also be seen as having a broader role beyond community law, one that encompasses legal citizenship. This concept of a broader role for CLCs is alien to the way most government funding authorities, CLC clients and many CLCs view themselves. However, viewing CLCs in terms of legal citizenship provides an opportunity to focus …

Re-Organizing Australian Public Sector Work: Conditions For Innovating-In-Practice, Mary C. Johnsson, Oriana Price, Marie Manidis

Faculty of Business - Papers (Archive)

Public sector organizations continue to re-organize in response to reform imperatives but are they more innovative when they transform to market or customer orientations? This paper examines what we call innovating-in-practice in a hospital emergency department, a local government council and a corrections centre by analyzing how work organization dualities are negotiated using a practice theory lens. In public sector work, work dualities and tensions are often created when reform initiatives are introduced, requiring existing work practices to be challenged and changed. Our empirical illustrations expose the messiness and enmeshing of various practitioner interests, relations, materialities and purposes of practice …

The Influence Of Digital Self-Services On Patient’S Experience In A Polyclinic Context: A Framework Construction, Gabriela Labres Mallmann, Marco Plaisier, Johan Versendaal, Pascal Ravesteyn

Journal of International Technology and Information Management

The healthcare sector has done significant investments in technology in order to improve their processes; however there is evidence showing that new technology is not optimally used in certain healthcare settings. In this paper we present a framework to analyse how digital self- service (DSS) can optimize processes and improve patient experience in a polyclinic context. The framework consists of five digital self-service types and seven patient's experience factors, both taken from literature and validated for experts. The framework aims to show the influence of DSS in patient’s experience. The results show a positive impact of self-service diagnosis, treatment and …

How Do Vietnamese Smes Perform? Technical Efficiency Of Smes In The Manufacturing Sector And Its Sub-Sectors, Cong Luyen Viet Le, Charles Harvie

Charles Harvie

This paper evaluates the technical efficiency performance of Vietnamese manufacturing small and medium enterprises (SMEs) over the period 2002 to 2007. Using firm level data from three surveys in 2002, 2005 and 2007 with a total of 5,204 observations of domestic non-state manufacturing SMEs the paper assesses the technical efficiency level of SMEs for the aggregate manufacturing sector and separately for nine subsectors including: (i) Food and Beverages; (ii) Textiles, Garments and Footwear; (iii) Electrical and Electronic Equipment (iv) Wood and Furniture Products; (v) Chemical, Rubber and Plastic Products; (vi) Paper, Printing and Publishing; (vii) Metal Products; (viii) Non-metallic Products; …

The Development Of An Industry Specific Performance Measurement Model For Service Organisations Within The Small Business Sector, Vicki Baard, Edmund W. Watts

Ted Watts

The role of small business, as part of the value adding chain in any economy, should never be understated. In Australia small business represents 96% of all private sector business, accounts for 47% of all private sector employment and the majority fail within three to five years of establishment. Despite this contribution the small business sector, and in particular the service sector component, appear to be underrepresented in the development of specific performance measurement models, which, within the academic and professional literature appear to focus on their larger firm counterparts. Given the unique position of small business service organisations the …

A Contribution To Research And Development In The Carer Support Sector: Lessons On Effective Caring, Kathryn Williams, Alan Owen

Alan G Owen

The importance of supporting carers in their roles is now recognised in government policy at all levels and there is ample scope for improving the service system as well as the evidence base for promoting effective interventions. This paper summarises the findings of a project to review the literature on effective caring that was carried out as part of a larger body of work by one research centre working in the area of carer needs assessment. The aim of the project was to identify best practice models, as well as particular types of services that may benefit specific sub-groups of …

Budget Preparation And Implementation In The Nigerian Public, Chukwumah Lawyer Obara Dr

Lawyer Obara

This paper reviewed the practice of budgeting and budget implementation in Nigeria. The objective was to empirically suggest ways of getting out of the jinx of continual and repeated adverse budgetary performance. In order to secure best value in terms of allocation and utilization scarce resources in Nigeria, we advocated the concept of value Money Audit, due process and cost Audit. These concepts if properly applied alongside good public procurement philosophy will engender a strong legal, organizational and professional framework to make budgeting and budget implementation in the Nigerian Public Sector robust and effective. Therefore, the paper strongly recommend professionalism …

Are Low-Skill Public Sector Workers Really Overpaid? A Quasi-Differenced Panel Data Analysis, Peter Siminski

Faculty of Commerce - Papers (Archive)

Public–private sectoral wage differentials have been studied extensively using quantile regression techniques. These typically find large public sector premiums at the bottom of the wage distribution. This may imply that low skill workers are ‘overpaid’, prompting concerns over efficiency. We note several other potential explanations for this result and explicitly test whether the premium varies with skill, using Australian data. We use a quasi-differenced Generalized Method of Moments (GMM) panel data model which has not been previously applied to this topic, internationally. Unlike other available methods, this technique identifies sectoral differences in returns to unobserved skill. It also facilitates a …

Trade Liberalisation, Labour Productivity Growth And Skilled Labour Complement: Evidence From The Thai Manufacturing Sector, Piyapong Sangkaew, Kankesu Jayanthakumaran

Faculty of Business - Papers (Archive)

Trade liberalisation in Thailand raised two wider questions regarding the labour market-one with regards to the link with labour productivity and the other the link with skilled workers. This outcome provides a link between (1) trade liberalisation and labour productivity growth, and, (2) skilled employment and labour productivity growth. Trade liberalisation is also correlated with skilled employment. This type of evidence matches conventional explanations for the beneficial allocation of trade liberalisation and demanding skills training for potential future industrial growth.

Development Of A Market Orientation Research Agenda For The Nonprofit Sector, Paul Chad, Elias Kyriazis, Judy M. Motion

Faculty of Business - Papers (Archive)

Market orientation is the overarching framework by which practitioners and academics make sense of the interplay between customers, competition, stakeholders, and the organization within the commercial for-profit arena and is the way the marketing concept is put into practice. Many academics have argued that market orientation would also benefit nonprofit organizations by generating more funds in an increasingly competitive environment. The purpose of this article is to conduct a systematic review of market orientation, identify gaps, and develop a research agenda for market orientation research within the underresearched nonprofit sector. This research agenda highlights the structural, human resource, and cultural …

Late-Modern Politics And The Ubiquity Of Accounting: The Expansion Of New Public Management Within The Us Public Sector, Ann Watkins, Cecil Arrington

Ed Arrington

No abstract provided.

Vfm Audits For Private Sector?, John Glynn

John J Glynn

Legislation is long overdue: recent public sector developments could apply to a wide variety of profit and non-profit organisations in the private sector.

Performance Auditing And Performance Improvement In Government: Public Sector Management Reform, Changing Accountabilities And The Role Of Performance Audit, John Glynn

John J Glynn

Public expenditure crises of the 1970s and 1980s led many governments to: - firstly, enforce stricter financial climates that included the use of cash limits and cash planning to motivate public servants towards greater economy and efficiency; and - secondly, to introduce a series of other reforms that gave pre-eminence to what has become colloquially termed the “new public management” (NPM). Key to many of these reforms was the belief that NPM would lead to more publicly accountable management and that limited resources would not only be used more efficiently but also more effectively in terms of intended policy objectives. …

Book Review: Performance Measurement In The Public Sector And Private Sectors: Icas And Cipfa, John Glynn

John J Glynn

This publication comprises the proceedings of the first joint research conference of the ICAS and CIPFA. The conference was convened with three principal objectives: -Understanding the objectives of performance measurement. -Examining the mechanisms of accountability, both financial and non-financial. -The study of specific cases to illustrate performance measurement in action. The style of this short book is to provide a summary of the nine papers together with a short note of discussion points raised. The contributions to the day’s proceedings were provided by three academics, three public sector representatives, two speakers from private industry, and one politician.

Book Review: Public Sector Accounting And Financial Control: D. Henley, C. Holtman, A. Likierman And J. Perrin, John Glynn

John J Glynn

Since the second edition of this book was published in 1986 the rapid pace of development and change in public sector finance, fmancial control and accounting has continued apace. In the field of central government, the financial initiative has matured and there has been progress in developing improved performance indicators, reporting and individual accountability. The phased privatisation of nationalised industries and utilities continues. In local government the plans to replace domestic rates by the community charge, and new capital controls and possible changes in capital accounting pose new problems and challenges for financial managers. In the National Health Service attempts …

Public Sector Financial Control And Accounting, John Glynn

John J Glynn

No abstract provided.

Migrant Remittances, Financial Sector Development And The Government Ownership Of Banks, Arusha V. Cooray

Arusha Cooray

This study investigates the influence of migrant remittances on twodimensions of the financial sector, namely, size and efficiency. Evidence suggests thatmigrant remittances contribute to increasing the size and efficiency of the financialsector. The study, in addition, examines the impact of remittances on financial sectorsize and efficiency through the government ownership of banks channel. While theresults suggest that remittances lead to larger increases in financial sector size incountries in which the government ownership of banks is lower and increases inefficiency in countries in which the government ownership of banks is higher, thegovernment is found to play an important role in promoting …