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Healthcare

Marquette University

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Full-Text Articles in Business

Examining The Impact Of Information Technology On Healthcare Performance: A Theory Of Swift And Even Flow (Tsef) Perspective, Sarv Devaraj, Terence T. Ow, Rajiv Kohli May 2013

Examining The Impact Of Information Technology On Healthcare Performance: A Theory Of Swift And Even Flow (Tsef) Perspective, Sarv Devaraj, Terence T. Ow, Rajiv Kohli

Management Faculty Research and Publications

The impact of information technologies on manufacturing operations and performance is well established. However, scant research has been devoted to examining information technology (IT) investment among hospitals and how it influences patient care and financial performance. Using the lens of the Theory of Swift Even Flow (TSEF), we present an operations management-based perspective on the effect of IT in streamlining hospital operations. Specifically, we examined the role of IT on patient flow and its consequences for improved hospital efficiency and performance. Analysis of data from 567 U.S. hospitals shows that IT is associated with swift and even patient flow, which …


Does Information Technology Investment Influences Firm’S Market Value? The Case Of Non-Publicly Traded Healthcare Firms, Rajiv Kohli, Sarv Devaraj, Terence T. Ow Jan 2012

Does Information Technology Investment Influences Firm’S Market Value? The Case Of Non-Publicly Traded Healthcare Firms, Rajiv Kohli, Sarv Devaraj, Terence T. Ow

Management Faculty Research and Publications

Managers make informed information technology investment decisions when they are able to quantify how IT contributes to firm performance. While financial accounting measures inform IT’s influence on retrospective firm performance, senior managers expect evidence of how IT influences prospective measures such as the firm’s market value. We examine the efficacy of IT’s influence on firm value combined with measures of financial performance for non-publicly traded (NPT) hospitals that lack conventional market-based measures. We gathered actual sale transactions for NPT hospitals in the United States to derive the q ratio, a measure of market value. Our findings indicate that the influence …