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Working At The Coalface: Being A Miner In Times Of Change, Peter D. Mclean, Patrick M. Dawson

Patrick Dawson

A case study analysis of the introduction of a new system for appraising worker performance in an Australian coal mine is used to explore the related concepts of identity and culture that are central to explaining individual and group behaviour in organizational context (Irrmann, 2002: 164). The change initiative was initiated by management following a search and evaluation of the general business environment to see what other organizations were doing to improve their operations. There was no prior consultation with employees, nor were any attempts made to involve mine workers before implementing what management described as a more ‘scientific’ and …