Business Commons^™

Revisiting The Nexus Between Job Insecurity And Employee Task Performance: Examining The Influence Of Self-Efficacy And Emotional Intelligence In A Mediation–Moderation Model, Adewale Adekiya, Umar Usman

Economic and Business Review

The objective of this study was to examine the relationship between perceived job insecurity and employee task performance. In addition, the moderating influence of emotional intelligence and mediating influence of self-efficacy was examined in this relationship. Through the multi-stage sampling technique, a total of 385 employees were proportionately selected from a cluster that represents three selected Nigerian deposit money banks. Furthermore, a close-ended and structured questionnaire was utilized in a descriptive cross-sectional research design to elicit responses from these employees. A hierarchical moderated regression analysis conducted revealed that perceived job insecurity exercises a significant and negative effect on task performance. …

Effect Of Role Conflict And Role Ambiguity On Employee Creativity, Mushtaq Ahmad, Salah Ud Din Ms Lis

Library Philosophy and Practice (e-journal)

The objective of the present study was to investigate the effects of role conflict and role ambiguity on employee’s creativity. Exactly how role stress and various performances of individuals are related has received considerable attention, in which stress has been found to affect individual creativity. However, exactly how role stress (role conflict and role ambiguity) and employee creativity are related has seldom been examined empirically. A sample size of 100 was selected and standard questionnaires were distributes among the employees of three public sector universities in Peshawar KPK Pakistan. The conclusions drawn from the study were that role conflict and …

Employee Retention Strategies In Selected Small And Medium Enterprises In Nigeria, Ijeoma Omeoga

Walden Dissertations and Doctoral Studies

AbstractThe lack of employee retention strategies in Nigeria’s small and medium enterprises (SMEs) can have adverse business outcomes. Business leaders are concerned about employee retention strategies since they can help reduce turnover and retain experienced employees. Grounded in Herzberg’s two-factor theory of motivation, the purpose of this qualitative multiple-case study was to explore strategies business leaders use to retain their experienced employees. The participants were four business leaders of four SMEs in Nigeria who successfully implemented strategies that helped retain their experienced employees. Data were collected using semistructured interviews and a review of organization policy documents. Through thematic analysis, four …

Why Do Employees Commit Fraud? Theory, Measurement, And Validation, Bin Lin, Junqin Huang, Youliang Liao, Shanmin Liu, Haiyan Zhou

School of Accountancy Faculty Publications and Presentations

Previous research on corporate governance has extensively explored the motives of corporate fraud. However, this research has paid little attention to employees, the real executors of fraud, resulting in the psychological and behavioral decision-making process of employees who commit fraud in enterprises becoming a "black box" that has not yet been opened. Based on the theory of planned behavior, our study integrates the existing research findings on driving factors of employee fraud and anti-fraud practical experience, extracts the key factors of employee fraud motive, and develops a multidimensional scale of employee fraud motive. The exploratory factor analysis (EFA) generates three …

The Implications Of Fraud On Non-Shareholder Stakeholders, Chasen P. Spicer

Senior Theses

Popular news outlets such as The New York Times or The Wall Street Journal frequently release articles detailing the financial losses incurred by shareholders of a company that have recently been publicly exposed for their fraudulent activities (Shumsky, 2018; Whitmire, 2005). Given that shareholders are visibly impacted by fraud, it is also reasonable to believe that other stakeholders experience repercussions from the fraudulent activities carried out by the company (Velikonja, 2013). To provide more insight into the implications of fraud incurred by non-shareholder stakeholders, I conduct a case study analysis of HealthSouth’s various fraudulent activities between the years of 1997 …

Employee Fit, Sarah Stepanek, Megan Paul

Umbrella Summaries

What is employee fit? Broadly defined, fit is said to be the “compatibility between individuals and organizations” (Kristof, 1996, p. 3). Early theories of fit proposed that alignment between individuals’ personalities and their environment would lead to greater personal success and happiness; for example, those with social personalities would find the greatest fulfillment in work roles involving helping people, such as a social worker or nurse (Holland, 1985). Since then, the idea of fit has been expanded to include not just alignment of personality, but also attitudes, values, preferences, needs, goals, knowledge, skills, and abilities (Kristof-Brown et al., 2005). Fit …

Mental Health Experiences In The Workplace, Laura L. Goff

Doctoral Dissertations and Projects

This study examined the real life experiences in the workplace related to employees with mental health issues. It examined these experiences to evaluate differences in perspective on issues arising from the mental health conditions among the employee, the manager, and coworkers. It explored organizational efforts to support employees with mental health issues and the capabilities of those involved in the process. This is a qualitative phenomenological study in which the author explored employer experiences through interviews with HR professionals and employee perspectives through interviews with mental health professionals. The questions asked in these interviews gathered information on one or more …

The Termination Of Indefinite Labor Contract By The Employeraccording To The Palestinian Labor Law, Ahmad Abu Zeineh

AAU Journal of Business and Law مجلة جامعة العين للأعمال والقانون

This research deals with the termination of indefinite labor contract by the employer as per the Palestinian Labor Law No. 7 of the year 2000. The latter law provides the employer certain privileges allowing him to terminate the contract unilaterally. The availability of one of these reasons makes the employment termination decision on the part of the employer admissible and legal. These reasons are mentioned mainly in Articles (40) and (41) of the Palestinian Labor Law. Article (40) permits dismissal of an employee without short notice, if he/she commits any of the violations mentioned in this article, while Article (41) …

Employee Retention In The Mining Industry, Michael Ansah Nuamah

Walden Dissertations and Doctoral Studies

Low employee retention can decrease mining companies' productivity and financial performance in the United States. Human resource managers in the mining industry who do not implement employee retention strategies observe decreased employee productivity and financial performance. Grounded in the job embeddedness theory, the purpose of this qualitative multiple case study was to explore strategies human resource managers of mining companies use to improve employee retention to support high productivity and high financial performance. The participants were five human resource managers within the southeast region of Arizona who successfully used employee retention strategies. Data were collected through semistructured interviews and internal …

Strategies Retail Managers Use To Reduce Voluntary Employee Turnover, Dawn Nicol Jackson

Walden Dissertations and Doctoral Studies

Voluntary employee turnover results in considerable costs for organizations, loss of tacit knowledge, depletion of high-quality goods and services, and economic hardship in local communities. Leaders flourish by maintaining knowledge embedded in the organization. Grounded in Herzberg’s two-factor theory, the purpose of this multiple case study was to explore strategies retail managers from the southwest region of the United States use to reduce voluntary employee turnover. Data were collected using in-person and virtual semi-structured interviews with ten retail managers from different establishments who used successful strategies to reduce voluntary employee turnover. Four themes emerged from the thematic analysis: effective communication …

Retention Strategies For Human Service Nonprofit Employees, Ebonee F. Shaw

Walden Dissertations and Doctoral Studies

Human resource challenges are a pressing issue for nonprofit organizations. Nonprofit leaders who do not successfully implement retention strategies negatively impact organization performance and turnover rates. Grounded in the motivational needs theory, the purpose of this qualitative multiple case study was to explore retention strategies leaders use to reduce turnover in the nonprofit industry. Study participants included three nonprofit leaders who successfully implemented retention strategies in human service agencies focused on children and families in North St. Louis County. Data were collected using semistructured interviews, a review of the current strategic plan, employee retention statistics, public records published by Guidestar, …

Is Classifying Uber Drivers As Independent Contractors Really A Bad Thing?, Kyleigh A. Dinnien

Student Publications

Uber is a part of the gig economy providing individuals with the opportunity to earn cash by completing rides through the Uber platform. These drivers are classified as independent contractors, but there is a discussion on whether they should instead be determined as employees. Employees receive different types of benefits than do independent contractors which is often thought of as a good thing, but this independent contractor classification may be what is saving millions of people from being unemployed. There are reasons why Uber would like to continue classifying drivers as independent contractors and there are consequences to both categories …

Boosting Employee Motivation With Loving- Kindness, Jochen Reb, William Tov, Smu Office Of Research

Research@SMU Infographics

New research at SMU, conducted by Professor Jochen Reb and his collaborators, Assosiate Professor William Tov and PhD student Theodore Masters-Waage, shows that loving-kindness can increase employee motivation and cultivate a positive mental state. This can impact job performace and job satisfaction.

Teamwork, Satisfaction And Mediating Effect Of Affective, Continuance And Normative Commitments On Employee’S Loyalty, Thalita A. C. Nicolleti, Eduardo R. Mangini, Leonardo Aureliano-Silva, Cristiane S. Pires, Carolina A. De Freitas Dias

University of South Florida (USF) M3 Publishing

Teamwork, staff satisfaction, and organizational commitment on employee loyalty have been investigated by previous literature. However, the mediating effects of affective (AC), continuance (CC) and normative (NC) commitments are still a big gap present in theory. Thus, the main purpose of this paper is to explore the mediate role of AC, CC, and NC on employee loyalty. In total, 123 individuals participated in this research. The SEM technique approach was used throughout Smart PLS software version 3.0. The results supported nine hypotheses and rejected one. The theoretical and managerial implications are presented as well as research limitations and avenues for …

Organizational Constraints, Megan Paul

Umbrella Summaries

What are organizational constraints? Organizational constraints are work conditions that interfere with an employee’s motivation or ability to perform (Spector & Jex, 1998). Though the overall definition sounds quite broad, the assessment focuses on 11 specific types of constraints: inadequate training, incorrect instruction, lack of necessary information about what to do or how to do it, poor equipment or supplies, lack of equipment or supplies, organizational rules and procedures, conflicting job demands, other employees, the supervisor, inadequate help from others, and interruptions by other people (Spector & Jex, 1998). Respondents indicate how frequently these factors make it difficult or impossible …

Employee Retention Strategies In The Quick Service Restaurant Industry, Jason Gorham

Walden Dissertations and Doctoral Studies

Organizations whose managers cannot retain their employees often experience additional hiring and training costs, a loss of continuity and productivity, and risk damaging employee morale. Some managers in the quick-service restaurant industry (QSRI) lack strategies to retain employees, thereby adding to an organization’s expense. Grounded in the transformational leadership theory, the purpose of this single case study was to explore employee retention strategies in the QSRI. The eight participants were managers of two restaurants in the QSRI located in the Midwest who have successfully implemented employee retention strategies. Data were collected through semistructured interviews and a review of company documents …

Strategies To Increase Employees’ Morale, Shannon Gary Coffey

Walden Dissertations and Doctoral Studies

Leaders who lack effective strategies to increase employee morale face an organizational decrease in productivity, sustainability, and profitability, increasing absenteeism and turnover and costing businesses millions of dollars. Grounded in Burns’s transformational leadership theory, the purpose of this qualitative single case study was to explore strategies used by successful organizational leaders to increase employee morale to improve productivity and profitability in their organization. Data were collected through semistructured interviews and a review of company documents. Participants comprised five leaders of a company located in Knoxville, Tennessee, who successfully used strategies to increase employee morale resulting in increased productivity and profitability. …

Wabi-Sabi As A Way Of Life In The Japanese Employment System: Multilateral Connections, Relativity, And Duality, Kanji Kitamura

School of Business: Faculty Publications and Other Works

Wabi-sabi is a Japanese concept traditionally described as a type of beauty that conveys the philosophical values of imperfection, incompleteness, and impermanence. Going beyond the traditional interpretation of the concept, this chapter attempts to discover wabi-sabi as a way of life in Japanese corporate settings. This chapter first revisits the concept of wabi-sabi and the system of lifetime employment, positioning them as intrinsically linked systems. To contextualize employment practice, it examines the tool of a job description and the system of job rotation as attributes of employment practice. The findings reveal the existence of wabi-sabi as a way of life …

Creating Silence: How Managerial Narcissism Decreases Employee Voice, Jake Harrison, Alexander C. Romney

Curiosity

Narcissism in organizations is becoming increasingly prevalent, as evidenced by the growing number of CEOs that seek acclaim and dominance, often at the expense of others (Chatterjee, 2017). Narcissism is defined as “individuals for whom enhancing the positivity of the self (specifically, to achieve status and esteem) is overwhelmingly important” (Campbell, 2004), and most often wields a detrimental influence on organizations. In the management literature, efficacy is defined as “a person’s estimate that a given behavior will lead to certain outcomes” (Bandura, 1977), and employees who hold a stronger sense of personal self-efficacy will display more active efforts to improve …

The Arbor Day Foundation Employee Carbon Neutralization Program, Justin Mccall, Maya Mercer, Grant Biggs, Ray Anderson, Bret Klabunde, Colleen Doyle, Brady Conant

Honors Theses

Our College of Business Honors Academy Capstone Project aims to identify a new business opportunity for the Arbor Day Foundation that will allow ADF to further their mission while creating $1-2 million in revenue. Through research, analysis, and ideation, our team is proposing the Employee Carbon Neutralization Program (ECNP.)

Understanding Employee Perceptions Of Fraudulent Activities And Their Propensity To Report Those Activities Using Anonymous Tip Lines: The Influence Of Fraud Type, Perpetrator Gender, And Observer Demographics, Jane E. Baird, Robert C. Zelin

Southern Business Review

Jane E. Baird, Ph.D., is a professor of accounting, Department of Accounting and Business Law, Minnesota State University, Mankato, Mankato, Minnesota 56001.

Robert C. Zelin II, Ph.D., is a professor of accounting, Department of Accounting and Business Law, Minnesota State University, Mankato, Mankato, Minnesota 56001.

Human Capital Is Not Enough: How Offshore Bpo Professionals Use Social Support To Deal With Strenuous Work Conditions, Jonathan W. Whitaker, Violet Ho, Sunil Mithas, Dongwon Lee

Management Faculty Publications

The past decade has witnessed explosive growth in the segment of information technology (IT) professionals who work in the offshore business process outsourcing (BPO) industry. BPO positions are highly regimented and standardized with coercive and normative controls to deter employees from deviating from prescribed work procedures and exercising independent judgment. Coping with these challenges requires a different set of skills than human capital and technical competencies that are discussed in most prior information systems (IS) research. This paper develops theory on the role of social support in employee compensation, and tests the theory using a unique data set of 8,000+ …

Frontline Employee Empowerment: Scale Development And Validation Using Confirmatory Composite Analysis, Saradhi Motamarri, Shahriar Akter, Venkata K. Yanamandram

Sydney Business School - Papers

Empowerment has been argued as a viable strategy to enable frontline employees (FLEs) to manage the complexities of service encounters. Organisations must cascade insights from analytics to frontlines for dynamic (re)bundling of service elements while serving customers. However, very little is known on how FLEs are empowered in analytics-driven services. This study addresses these research gaps, drawing on a systematic literature review and in-depth interviews (n = 30), followed by conceptualisation and validation of an empowerment scale through a pilot (n = 50) and the main study (n = 304). This research confirms empowerment as a second-order construct consisting of …

Strategies Healthcare Managers Use To Reduce Employee Turnover, Christopher Sean Atkins

Walden Dissertations and Doctoral Studies

Healthcare managers who are unaware of the various strategies that exist for reducing turnover could adversely affect patient care, organizational morale and performance, and the achievement of organizational goals. The purpose of this qualitative multiple case study was to explore strategies healthcare supervisors used to reduce employee turnover. The participants comprised 3 senior healthcare managers located in central Texas responsible for hiring, firing, training, supervising, and successfully using strategies to reduce employee turnover. Herzberg's motivation-hygiene theory provided the conceptual framework. Data were collected from semistructured interviews and a review of company documents. Thematic analysis of the data resulted in 5 …

Strategies Healthcare Managers Use To Reduce Employee Turnover, Christopher Sean Atkins

Walden Dissertations and Doctoral Studies

Healthcare managers who are unaware of the various strategies that exist for reducing turnover could adversely affect patient care, organizational morale and performance, and the achievement of organizational goals. The purpose of this qualitative multiple case study was to explore strategies healthcare supervisors used to reduce employee turnover. The participants comprised 3 senior healthcare managers located in central Texas responsible for hiring, firing, training, supervising, and successfully using strategies to reduce employee turnover. Herzberg's motivation-hygiene theory provided the conceptual framework. Data were collected from semistructured interviews and a review of company documents. Thematic analysis of the data resulted in 5 …

Employee Commitment Among Direct Care Professionals In An Intermediate Health Care Facility, Sharron Theresa Nicholson-Mccall

Walden Dissertations and Doctoral Studies

Lack of employee commitment affects the overall practice in healthcare organizations and can cause a disruption in the lives of people with intellectual disabilities who are receiving care. Researchers have demonstrated that increasing employee commitment and decreasing employee turnover are related to employee commitment in healthcare organizations. The purpose of this single case study was to explore strategies that leaders of an intermediate care facility for individuals with intellectual disabilities in the northwestern United States used to enhance employee commitment. Meyer and Herchovitch's model of employee commitment was the conceptual framework for this study. Data were collecting from semistructured interviews …

Relationship Among Compensation, Benefits, Intrinsic Motivators, And Potential Referral Candidates, Nathaniel Ryan O'Bear

Walden Dissertations and Doctoral Studies

High rates of turnover among truck drivers in the United States limit the abilities of organizations to effectively move freight if organizational leaders cannot efficiently and economically replace drivers. The purpose of this correlational study was to examine the relationship among compensation, benefits, intrinsic motivators, and potential referral recruiting in transportation organizations. Herzberg’s 2-factor theory was the theoretical framework for this study. Secondary data were collected for 566 Class A truck drivers from an Illinois-based partner organization’s 2018 employee satisfaction survey. The results of the multiple linear regression analyses indicated a significant relationship exists, F(3,562) = 258.323, p < .001, R2 = .580, among compensation (β = .231, p < .001), benefits (β = .101, p < .002), intrinsic motivators (β = .554, p < .001), and potential referral recruiting in transportation organizations. Overall, the independent variables accounted for 58% of the variance in the dependent variable with intrinsic motivators having the largest effect. The implication of these findings for positive social change includes equipping business leaders with information about motivational factors for recruiting drivers through referrals, which might increase community employment levels to improve the standard of living.

Retail Employee Motivation And Performance, Angela Michelle Addair

Walden Dissertations and Doctoral Studies

Retail industry leaders seek effective strategies to improve employee motivation to increase levels of workforce productivity. The purpose of this single case study was to explore the strategies successful retail industry leaders used to motivate their employees to achieve higher levels of workforce productivity. The conceptual framework for the study was Vroom's expectancy theory of motivation. The research participants consisted of 2 retail store managers from the same retail store located in southeastern mid-Atlantic region of the United States who successfully motivated their employees. Data collection consisted of semistructured interviews, direct observation, and review of company documents. Data analysis included …

Employee Lack Of Acceptance Of Technological Change, Monique Loyce Edwards

Walden Dissertations and Doctoral Studies

Approximately 70% of technology projects fail, which negatively impacts resources, productivity, and organizational profitability because of employees' lack of acceptance of technological change. The purpose of this single case study was to explore strategies some midlevel managers used to improve employees' lack of acceptance of technological change. The conceptual framework for this study was the technology acceptance model. Data were collected from semistructured interviews with 5 participants from a local government organization in the southwestern region of the United States and review of organizational documentation. Data analysis included Yin's 5 phases, methodological triangulation, and theme identification. Four themes emerged from …

Employee Retention In Small Retail Businesses, Bernard Essel

Walden Dissertations and Doctoral Studies

Retail small business leaders face the challenges of retaining their employees. Retail small business leaders are concerned with ineffective retention strategies, which can increase employee turnover and collapse their businesses. Grounded in Herzberg's two-factor theory the objective of this qualitative multiple case study was to explore small retail business leaders' strategies to retain employees. The participants comprised 5 small retail business leaders from Minneapolis, Minnesota, who had 5 to 10 years of employee retention experience. Data were collected from semistructured interviews and business documents. Data were analyzed using Yin's 5-phase process; 5 themes emerged to include frequent communication between management …