Business Commons^™

Climate Change And Its Effects On Conflicts, Ann Lalicker

Journal of Global Awareness

Over the last 50 years, scientists studied the Earth’s warming temperatures and the resulting effects. Although climate change is not a new concept in current events, the consequences it has on exacerbating growing tensions and sustaining violent and nonviolent situations are less widely discussed. Of course, conflicts, internal or international, and their causes are multifaceted and cannot just be explained by one factor alone. However, climate change has a definite role in creating tensions that lead to violent or nonviolent conflict, including famine and displacement, as well as war. Although this rapid climate change is relatively recent in human history, …

Doing Business And Contributing To Conflict Prevention And Development In Ghana, Abdul Karim Issifu, Musa Essuman, Felix Dade

Journal of Global Business Insights

While some scholars argue that companies implement corporate social responsibility (CSR) for altruistic reasons, to gain an advantage over rivals in the industry, to enhance corporate reputation, and to be seen as ethical for addressing environmental and socio-economic difficulties, other scholars view CSR as unnecessary. These scholars argue that CSR initiatives adversely affect corporate profits. The understanding of this phenomenon remains incomplete, especially with the lack of empirical understanding about why corporate bodies execute CSR in spite of their primary goal of maximizing profits. To better understand this gap in knowledge, this case study of the Newmont Ghana Gold Limited …

Fixing Prior Consultation For Indigenous Empowerment, Marcela Torres-Wong, Elia Méndez-García

The Journal of Social Encounters

Over the last three decades, extractive conflicts in Latin America have become increasingly violent. Hundreds of Indigenous activists have been murdered for defending their land against extractive interests. The international formula for addressing this type of conflict is for governments to conduct prior consultation procedures with Indigenous communities before affecting indigenous territories. However, the misuse of consultations by governments and companies to legitimize ecologically destructive projects has led a sector of Indigenous organizations to reject prior consultation, while others continue advocating for free, prior, and informed consent. We compare two cases of Indigenous communities from Oaxaca and Yucatán in Mexico …

Extractivism And Conflict: Comparative Study Of Serbia And The Drc, Borislava Manojlovic, Espoir Kabanga

The Journal of Social Encounters

This study explores how populations in Serbia and the DRC have been affected by and responded to natural resource extraction. Specifically, protests and other activist engagement were examined by surveying social movements’ participants from civil society and academia. Both qualitative and quantitative methods of inquiry were used. Data was collected from multiple sources, including academic and online sources pertaining to the topic of extractivism, and a survey of 71 participants. The results indicate that both Congolese and Serbian participants have grave concerns about extractivism and its impact on the environment, peace, stability, health, and well-being but differ in their ability …

Interpersonal Conflict In The Workplace: The Role Of Self-Awareness In Constructive Versus Destructive Approaches To Conflict, Christine Allee

Theses and Dissertations

Interpersonal conflict in the workplace is costly to employees, teams, and businesses. This study investigated the role of self-awareness in the effective handling of conflict and the efficacy of self-development training in raising self-awareness and conflict effectiveness. This mixed methods study utilized quantitative surveys and qualitative interviews. Subjects reported their self-awareness and their conflict effectiveness via two self-assessment surveys. This study found a strong correlation between self-development training and conflict effectiveness, as well as a correlation between understanding the subjective construal of meaning and an ability to use that self-awareness during an interpersonal conflict at work. Given the enormous costs …

How Servant Leaders Navigate Conflict: An Analysis Of Acts 15:36–41, Joshua D. Henson, Justin R. Craun

Selected Faculty Publications

Greenleaf’s foundational work on servant leadership has evolved considerably over the past 50 years. Servant leadership has been found to have positive outcomes on group and organisational effectiveness. While servant leadership characteristics and outcomes have been measured, is a need to be better understand how servant leaders navigate when they disagree. Using a social and cultural analysis, the conflict between Paul and Barnabas is explored. Social and cultural analysis allows interpreters to understand what the characters in the narrative ‘see and hear.’ The analysis of Acts 15:36–41 yielded three emerging themes related to how these servant leaders navigated conflict: (1) …

For-Profit Business Leaders’ Perceptions Of Technology And Conflict Resolution In The Workplace, Sherry Hamilton Latten

Electronic Theses and Dissertations

This dissertation explored for-profit business leaders’ experiences with technology and conflict resolution. With the rise of technology in communications in the workplace and the risk of miscommunications leading to negative impacts on organizational and individual performance, understanding leader experiences is vital to organizational success. The purpose of this basic qualitative study was to understand for-profit business leaders’ (1) perceptions of technology and conflict resolution in the virtual workplace and (2) perceptions of their leadership styles and the impact on conflict resolution in the virtual workplace. Prior literature regarding the impact of technology on communications revealed mixed results with some studies …

The Effects Of Conflict Type And Conflict Expression Intensity On Conflict Management, Gergana Todorova, Kenneth T. Goh, Laurie Weingart

Research Collection Lee Kong Chian School Of Business

Purpose: This paper aims to add to the current knowledge about conflict management by examining the relationships between conflict type, conflict expression intensity and the use of the conflict management approach. Design/methodology/approach: The authors test theory-based hypotheses using a field study of new product development teams in an interdisciplinary Masters program (Study 1) and an experimental vignette study (Study 2). Findings: Results show that people are more likely to respond to task conflict and conflicts expressed with less intensity using collectivistic conflict management approaches (i.e. problem-solving, compromising and yielding), and to relationship conflicts and conflicts expressed with higher intensity through …

The Role Of Firm-Level Pdo In Asymmetrically Dependent Marketing Channel Relationships, Yuerong Liu

Graduate Theses, Dissertations, and Problem Reports

This dissertation introduces power distance orientation (PDO) at firm level to extend the traditional view of power/dependence asymmetry. The traditional view suggests that the powerful firm will exploit its power for its own interest, and the dependent firm will engage in a preemptive strike (e.g., engage in self-interested, guileful behaviors before the powerful partner exploits them) due to its fear of being exploited. As a result, power/dependence asymmetry leads to deleterious relationship outcomes. Yet, power dependence theory does not consider the role of power dependence orientation, which is a firm’s acceptance of unequally distributed power. This dissertation consists of three …

“Surviving And Growing Up With Illegal Status”: The Analysis Of Socio–Economic Household, Potential Conflict, The Environmental Damage, And Vulnerability Of Local Community To Disaster, Sofyan Syahnur, Yossi Diantimala

Journal of Sustainable Mining

This study aims to analyze, from social-economics and environmental perspectives, how illegal gold mining survives and grows with its illegal status. Generally, illegal mining has a positive impact on the socio-economy of all parties involved. However, mining activities cause environmental damage and pollution so that the local community is vulnerable to disaster and potential conflict. This research was conducted at an illegal mining site in Aceh, the western province of Indonesia. To describe the primary data, it employs a descriptive qualitative method. The purposive sampling method is used to select key informants. The results show an increasing income of all …

Insufficiently Motivated Employees: The Influence Of Gender, Age, And Organization Type On Frustration, Conflict With Employers, And Complexity Of Conflict, Shaysh Nazzal Alshammar

Al Jinan الجنان

This research focuses on employees who are not sufficiently motivated. It focuses on how gender, age, and organization type affect frustration of insufficiently motivated employees, their tendency to conflict with their employers, and the complexity of the conflict. A questionnaire was distributed to accessible employees in different private and public organizations in Saudi Arabia. The number of participants is 211. The data analysis that was performed included independent samples T-Test, and linear regression test. The analysis reveals that there are no differences between females and males regarding frustration and conflicts with employers. However, conflicts that involve females are more complicated …

Three Essays On The Roles Of Review Valence And Conflict In Online Relationships, Ran Liu

Theses and Dissertations in Business Administration

In the context of online marketing, product reviews and online relationships have played essential roles in determining consumer's decision making. The three essays examine how valence and volume of online reviews affect consumers' perceived relationships with a firm, as well as the boundary effect of the causal link. Previous literature has been focusing on the direct effects of word-of-mouth (WOM) on consumers' short-term purchase decisions and treating WOM solely as an outcome of a relationship. Consequently, the role of online reviews has been underestimated by contemporary literature and how electric WOM (eWOM) changes consumers' perception with an exchange partner is …

A Brand New Narrative: Social Attitudes Toward Conflict Resolution And Inefficiency In Marketing And Branding, Emily Skinner

Department of Conflict Resolution Studies Theses and Dissertations

This study aimed to bring to light infield internal assumptions, expectations, and knowledge that may influence limitations on fostering an environment that can increase a social demand for conflict resolution services, knowledge, and practices. The research explored if the field’s marketing is influenced by the macro social norms, assumptions, and expectations of conflict and if they influence how the field communicates with its market. The study’s goal was to investigate if the marketing and the branding of conflict resolution are influenced by the social fact of conflict as negative. This study explored conscious and unconscious broad patterns of common-sense knowledge, …

Leadership Strategies To Manage Workplace Conflict, Omari Asante

Walden Dissertations and Doctoral Studies

Workplace conflict can be counterproductive to organizational goal attainment and can cause dysfunction and unhealthy competition among organizational members. When left unchecked, workplace conflict can negatively impact teams’ performance and result in substantial financial losses to organizations. However, when properly managed, workplace conflict can lead to positive relationship building, peer learning, enhanced communication, innovation, and high motivation. Grounded in transformational leadership theory, the purpose of this qualitative single case study was to explore leadership strategies senior account managers use to manage workplace conflict. Participants were 8 senior account managers who had successfully implemented leadership strategies for managing workplace conflict in …

The Importance Of Disagreements, Andrew P. Johnson

Elementary and Literacy Education Department Publications

Disagreements are good. Differing points of view are healthy for any organization or group. Conflicting ideas provide a broader view of situations and more potential possibilities. You see more sides of the problem and generate more potential solutions. Questioning new ideas or proposals allows them to be fully vetted. This is how programs, policies, schools, institutions, and teacher preparation programs grow and evolve.

Embracing a variety of ideas, philosophies, and viewpoints has always been healthy for any organization or institution. Repressing conflicting ideas, allowing only a single viewpoint has always led to extremely unhealthy situations. Sadly, idea repression occurs too …

Entrepreneurship As Boundary Object: Toward Reintegration Of Colombia’S Ex-Militants Into Civil Society, Andres Barrios Fajardo, Clifford J. Shultz, Juan Carlos Montes Joya

School of Business: Faculty Publications and Other Works

War and other violent conflicts greatly degrade a country’s economic, social, and marketing systems. In the aftermath of conflict, national and international organizations develop different strategies, such as business development, aimed at the reconstruction of these systems. This article draws on boundary theory to frame the way in which entrepreneurship can help ex-militants to discard war-activities and to reintegrate peacefully and productively into a peace-time economy. An interpretive study examining the life-narratives of former militants of illegal groups involved in Colombia’s armed conflict – the world’s longest, lasting 52 years – regarding their business start-ups was designed and administered. Findings …

Creating And Contesting Latter-Day Saint Pilgrimage To Nauvoo, Illinois, Scott Esplin

International Journal of Religious Tourism and Pilgrimage

Members of The Church of Jesus Christ of Latter-day Saints (frequently referred to as Latter-day Saints or Mormons) share with other faiths a desire to celebrate sites significant to their founding. By memorialising religious sacred space, the Church of Jesus Christ has created a desire among many of its more than sixteen million members to retrace the steps of their early faith leaders as pilgrims. As with other religious sites around the world, Latter-day Saint pilgrimage destinations have also become scenes of contestation. Churches that divided from the original movement offer rival interpretations of the its history and beliefs, leading …

Exploratory Analysis Of Individuals' Mobility Patterns And Experienced Conflicts In Workgroup, Nur Camellia Binte Zakaria, Kenneth T. Goh, Youngki Lee, Rajesh Krishna Balan

Research Collection School Of Computing and Information Systems

Much research argues the importance of supporting social interactions in teams and communities. The field of mobile sensing alone offers significant advances in recording and understanding human and group behaviours. However, little is known about behavioural changes as a consequence of in-group phenomena. One prominent example is intra-group conflict, which naturally arises between diverse groups of people. We demonstrate the feasibility of our approach to extract mobility patterns of individual's group behaviours sensed from a WiFi indoor localisation system and explore how these patterns relate to their team processes. 62 students enrolled in a project-intensive module, Software Engineering, were tracked …

The Influence Of Organizational Culture And Conflict On Market Orientation, Rex Evans Mcclure

Rex McClure

This study examines the relationship between organizational change initiatives and market orientation. Considering the strategic approach to organizational change, a number of key behavioral variables can be affected, which in turn affect market orientation. Data were collected from 253 mid-level managers in marketing-related positions. The results suggest that convergent change, or classic downsizing, had no significant effect on market orientation or the mediating variables. Change initiatives directed reorienting affected market orientation in a positive way, though mediated by organizational commitment, trust, and internal communication.

“Square Peg In A Round Hole” An Interpretative Phenomenological Analysis Of Workers’ Experiences With Workplace Conflict, Katherine Joanna Sosa

Department of Conflict Resolution Studies Theses and Dissertations

Conflict is a predictable aspect of organizational life. Research indicates that workers spend the majority of their lifetime at work and that unresolved conflict is one of the largest reducible costs in organizations. However, the majority of employee conflicts are not accurately addressed by rights-and-power based conflict management systems. This Interpretative Phenomenological Analysis (IPA) study explored the experiences and perceptions of workers who had been involved in an unresolved or escalated workplace conflict that was of consequence in their lives. The study sought to learn how it impacted them and how they made sense of the conflict, their organizations, and …

Roles Y Características De Las Mujeres Hutus Y Tutsis En El Genocidio Ruandés De 1994, Lady Vanessa Fori Calderón, Milena Mejía Pinzón

Negocios y Relaciones Internacionales

El genocidio ruandés ocurrido en el año 1994 fue uno de los episodios más violentos de la historia cuyos actores principales fueron dos de los grupos más representativos en este territorio - hutus y tutsis -, quienes desde décadas anteriores disputaban las jerarquías culturales impuestas por sus antepasados. El genocidio tuvo como fin el exterminio total de la tribu minoritaria (tutsi) y la imposición económica, política y social por parte de los hutus. En la revisión de la literatura sobre la relación entre género, guerra y genocidio, la mayoría de los estudios destacan a las mujeres en calidad de víctimas …

The Effects Of Dependence And Conflict On Qualitative And Quantitative Organizational Performances In Partnership, Bohyeon Kang

Asia Marketing Journal

This study examines the effects of dependence and conflict on organizational performances in partnership, qualitatively (trust) and quantitatively (sales) under four control variables (period of business, number of goods, competition density, and number of employees). Also, this study presents termination cost and alternative attractiveness as the antecedents of dependence, goal incongruity and unfairness as the antecedents of conflict. As the results of analysis with survey data from 360 distributors in manufacturer-distributor partnership, 7 hypotheses are supported and 2 hypotheses are rejected. The results of structural equation modeling (SEM) verify that termination cost increases dependence, that alternative attractiveness reduces dependence, that …

When Brother Becomes Other: Communitas And Conflict Along The Camino De Santiago, Megan E. Havard

International Journal of Religious Tourism and Pilgrimage

It is widely believed, both by scholars and practitioners of pilgrimage, that during the rite most if not all pilgrims experience communitas - a sense of community, of mutual understanding and acceptance of their fellow ritual initiates that is unfettered by traditional social structures or markers of difference. Nevertheless, evidence indicates that conflict also regularly arises among pilgrims, even as they navigate the same liminoid space in pursuit of a common goal. Pilgrims may experience conflict with one another due to differences in personality, divergent cultural backgrounds, the perception of scarcity of resources, the intrinsic stress of transformation, or myriad …

Models Of Intragroup Conflict In Management: A Literature Review, Matthew W. Mccarter, Kimberly A. Wade-Benzoni, Darcy Fudge Kamal, H. Min Bang, Steven J. Hyde, Reshma Maredia

Business Faculty Articles and Research

The study of intragroup dynamics in management studies views conflict as a contingency process that can benefit or harm a group based of characteristics of the group and context. We review five models of intragroup conflict in management studies. These models include diversity-conflict and behavioral negotiation models that focus primarily on conflict within a group of people; social exchange and transaction cost economics models that focus primarily on conflict within a group of firms; and social dilemma models that focus on conflict in collectives of people, organizations, communities, and generations. The review is constituted by summarizing the insights of each …

Employee Narcissism’S Implications For Performance Management: A Review And Research Directions, Scott David Williams, Jonathan Rountree Williams

Organization Management Journal

The organizational literature reflects a growing interest in the personality trait of grandiose narcissism. Individuals high in grandiose narcissism are more arrogant, self-confident, and greedy, and have lower empathy than the average person. Narcissism injects biases and conflict into the performance management process, which decreases the benefits obtained and increases stress and frustration. We review research on narcissism and the components of performance management systems, and then integrate them to illustrate several important implications for performance management in organizations. Employee narcissism is negatively related to employees’ commitment to development goals that address competence deficits, acceptance of negative feedback, and the …

The Perception Of Power, Samuel B. Bacharach, Edward J. Lawler

Edward J Lawler

This study examines the impact of some basic exchange-theory variables, the value and scarcity of outcomes, on perceptions of Self and Other power in a conflict setting. Each respondent took the role of an employee in conflict with an employer, and assessed the magnitude of Self and Other (employer) power. Four variables are manipulated: Self’s outcome scarcity, the value of the outcome to Self, Other’s outcome scarcity, and the value of the outcome to Other. The results are consistent with predictions drawn from the Blau, and Emerson (a, b) treatments of dependence relations. The results suggest that the stakes contending …

Perceptions Of Power In Conflict Situations, Samuel B. Bacharach, H. Andrew Michener, Edward J. Lawler

Edward J Lawler

Subjects rendered judgments regarding the power of the participants in a series of conflictual circumstances where an adversary threatened a target. These situations manipulated four independent variables: (a) the adversary's capacity to damage the target's interests, (b) the adversary's probability of actually attacking, (c) the target's ability to block the impending attack, and (d) the target's capacity to retaliate. Results showed that all of the independent variables affected the subjects' judgments of the adversary's power, while three of them (damage, blockage, and retaliation) affected judgments of the target's power. Differences in the predictive equations for judgments of adversary power and …

Comparison Of Dependence And Punitive Forms Of Power, Edward J. Lawler, Samuel B. Bacharach

Edward J Lawler

This paper deals with the impact of power on tactical action in conflict. The theory and research is organized around two conceptual distinctions: one between power based on dependence versus punitive capability, and the other between relative power (i.e., power difference) and "total power" in a relationship (i.e., across actors). The paper will argue that these distinctions are important on both theoretical and empirical grounds. Theoretically, they are important to explicate the connection between conceptions of power that stress the coercive foundation of power (Bierstedt 1950; Tedeschi, Schlenker & Bonoma 1973) and those that treat power as dependence (Bacharach & …

How Exemplar Female Business Leaders Utilize The Six Domains Of Conflict Transformation To Establish Common Ground And Produce Breakthrough Results: A Phenomenological Study, Alida Stanowicz

Dissertations

The purpose of this thematic, qualitative phenomenological study was to discover and describe the lived experiences of exemplar female business leaders and their use of the six domains of conflict transformation behaviors (collaboration, communication, emotional intelligence, ethics, problem-solving, and process). It explored how the domains were utilized to achieve common ground to transform conflict and achieve breakthrough results. This study considered the experiences, perceptions, and interpretations of exemplar leaders by way of interviews, observations, and the collection of artifacts. The need to research and study these leaders to discover how they were able to transform conflict and the interplay of …

Conflict, Knowledge, And Collective Bargaining In Public Education, Tre'shawn Hall-Baker

Walden Dissertations and Doctoral Studies

Negative conflict in public school districts during collective bargaining impedes efforts towards creativity and student success. The purpose of this phenomenological study was to explore the experiences of conflict for participants in collective bargaining in California public school districts. Complexity theory and social construction theory were used as the conceptual framework for the research, and ideas related to conflict, social interactions, knowledge management, and collective bargaining were examined to gain an understanding as they related to the central phenomenon. The specific research questions pondered in this study related to how conflict was experienced in California public schools during collective bargaining, …