Business Commons^™

Survival Of Women In The Business World Into The Twenty-First Century, Barbara Bradford

Theses

This thesis is a review of the current literature that pertains to the everyday experiences of women in the male dominated working world. This study focuses on the barriers preventing women from advancing where men succeed.

When women enter the workforce, they are naïve about the organizational culture surrounding them. The natural feminine instincts and behaviors of women are not considered as valuable in the corporate world as male instincts and behaviors.

Women are unaware of the subtle and underlying rules of the corporate game in this "man's world." They see men adapting easily and advancing up the corporate ladder. …

The Dilemma For American Business Regarding Health Care Reform, Joseph A. Cernik

Theses

Businesses of all sizes will have to work together to adequately address controlling their health care costs. At the present time, large corporations have options available to them to control their health care costs, but these options will not be sufficient in the long-term. Since smaller businesses are increasingly declining to provide health insurance to their employees, the result is the growth of the working uninsured who will become a problem that cannot easily be contained and will affect the ability of large corporations to address their health care costs. The dilemma that American business faces is the need to …

Business And Education: A Partnership Worth Investment, Keith W. Harkins

Theses

This thesis will focus on the potential benefits of a collaboration between business and education in an effort to prepare today's youth for entry into the workforce.

The number of large companies that are becoming involved with education is steadily increasing. Many business leaders have come to realize that business has the ability to provide human and material resources that would enable schools to significantly improve the education students receive.

Student internships may provide a method for both business and education to benefit from such partnerships.

The purpose of the present study is to investigate research regarding partnerships between business …

The Relationship Between Announced Layoffs And Financial Performance, Carol E, Goldman

Theses

This thesis focuses on the impact of downsizing on financial performance. Downsizing has become a catchall term for plant closures, eliminating entire layers of management, and even subcontracting large amounts of a firm's operations. Although many American firms are downsizing they often do hot consider what they are trying to achieve by cutting jobs or closing plants. Generally, U.S. companies are eliminating - jobs in their organizations in an attempt to cut costs believing that to do so will increase profitability and result in more efficient organizations. It is naturally assumed that any strategic change in a corporation, such as …

A Study Of The Internal Restructuring Of A Major Organization, Cynthia Diane Birkner

Theses

This project deals with a study of the internal restructuring of a major organization. It looks at customer service as a whole and how it is effected if internal communication is not at its very best.

Chapter one covers the basics of good customer service and establishes that, if done correctly, good customer service positions a company for success. A key point is that good customer service stems from a positive self image within the company, among all segments of the work force; and that this self image depends on good internal communications dynamics.

Chapter two reviews the literature of …

Achieving Complete Customer Satisfaction, Marilyn K. Haag

Theses

The term customer service has changed in meaning over the years. There was a time when it suggested an unpleasant experience for both the customer and the business. Employees tried to avoid complaints because they weren't educated in how to handle them. Over time, customer service evolved into a much broader meaning as companies noticed that the leaders in their industry provided service as part of the sale. When companies began to change their own way of doing business, they began to see profits associated with offering service with the sale, and they found that it can be the "secret …

Administrative Quality Planning, Carolyn Joan Costello Baker

Theses

The quality movement in American businesses is becoming increasingly popular. American businesses are now competing internationally for market and the Japanese are winning. American businesses have adopted various quality systems to help them become customer driven, assisting in the regaining of lost market share. Some companies have been successful in implementing a quality system, but most have fallen short of achieving the desired a quality operation.

Most of the successful quality programs have come in manufacturing plants, but quality in the support services of the administrative levels have fallen short. Many manufacturing organizations approach quality implementation for the plant and …

Empowering The Survivors Of Downsizing, Marian W. Guidry

Theses

Downsizing, a term relatively new to the business world just a few years ago, has now become a house-hold name. In an effort to trim the budget, companies are reducing their personnel at an alarming rate.

The recent downsizing is having a devastating effect on employee morale. Downsizing threatens the security and self-esteem of survivors and victims. It causes turmoil and shatters the morale inside of organizations.

Survivors of downsizing are faced with the challenge of remaining loyal to the organization, even when feelings of insecurity and cynicism are dominating. Fear is permeating the workplace. Lack of mobility and advancement …

Corporate Image: The Role Of Communications In Development And Maintenance, Michelle L. Warner

Theses

This thesis will focus on corporate image - what it is, what it does, why it is necessary and how to develop and maintain it.

The term "corporate identity'' was first coined in the 1960's by Walter Margulies. Corporate identity is the term most commonly used to define a corporation's "sense of self." Corporate image is a direct offshoot of identity. Corporate image is the picture that an audience has of an organization through the accumulation of all received messages.

The bridge between corporate identity and corporate image is corporate communications. The most effective way to manage corporate image is …

Condemnation And 'Just Compensation' For Business, Timothy F. Hogan

Theses

Since the beginning of time man has always searched for justification in the acquiring of private property to serve some public need. In this endeavor, three explanations for this justification have evolved. They are 'higher law', 'sovereignty' and 'eminent domain', and each of these explanations has been used to forcefully take land from private individuals.

In the beginning land was taken without compensation, and this was justified by the concept of 'divine rule' and the inherent power of the state. Later in man's development, compensation was a stipend paid to the owner of the land in accordance with the prevailing …

Investigation Of A Program That Manages Cultural Diversity To Determine Its Relationship To A Profitable And Efficient Business Operation, Joan M. Hubbard

Theses

This thesis begins with the purpose of investigating a program that recognizes, accepts, values and manages cultural diversity in the workplace to determine its relationship to a profitable and efficient business operation.

Significant demographic changes are expected to occur by the year 2000 resulting in a more culturally diverse labor force. In addition to a labor force wherein "white males" become the minority, this labor force will be more resistant to shedding ethnic and sexual distinctions.

In the past, managers have achieved high-level mastery over physical production . However, as labor constitutes the greatest single cost component of output, the …

Reducing Workers' Compensation Costs At Business Xyz, Jane F. Henthorn

Theses

An educational institution, called Business XYZ for this study, experienced rising premium costs for workers' compensation insurance that climbed steadily for several years and jumped sharply in 1984 and 1985. In order to keep operating costs down, the administrative officers felt ways must be found to reduce the costs of workers' compensation for this business.

The purpose of this study was to look at the overall situation involving workers' compensation claims and costs at Business XYZ across the period of years the premiums rose so dramatically and to determine causes and solutions to the problem of high workers' compensation costs. …