Open Access. Powered by Scholars. Published by Universities.®
- Discipline
-
- Social and Behavioral Sciences (1061)
- Business Administration, Management, and Operations (722)
- Marketing (570)
- Education (561)
- Arts and Humanities (442)
-
- Accounting (348)
- Finance and Financial Management (293)
- Technology and Innovation (261)
- Medicine and Health Sciences (258)
- Human Resources Management (228)
- Law (226)
- Economics (218)
- Leadership (217)
- Organizational Behavior and Theory (197)
- Higher Education (196)
- Physical Sciences and Mathematics (194)
- Tourism and Travel (188)
- Entrepreneurial and Small Business Operations (184)
- Public Affairs, Public Policy and Public Administration (171)
- Taxation (162)
- Sociology (156)
- Engineering (154)
- History (153)
- Management Information Systems (144)
- Sports Management (144)
- Business Analytics (143)
- Advertising and Promotion Management (134)
- Operations and Supply Chain Management (132)
- Business and Corporate Communications (128)
- Institution
-
- Kennesaw State University (324)
- University of Mississippi (173)
- Singapore Management University (165)
- University of North Alabama (128)
- Edith Cowan University (120)
-
- Universitas Indonesia (118)
- American Dental Association (99)
- Georgia Southern University (92)
- Morehead State University (79)
- Liberty University (76)
- The Beryl Institute (69)
- Technological University Dublin (65)
- University of Arkansas, Fayetteville (56)
- Sotheby's Institute of Art (55)
- Institute of Business Administration (49)
- Valparaiso University (49)
- Lindenwood University (48)
- UH2C Press (48)
- Old Dominion University (45)
- University of South Carolina (45)
- University of Tabuk (41)
- Zayed University (37)
- Al-Muthanna University (36)
- Brigham Young University (36)
- De La Salle University (36)
- City University of New York (CUNY) (35)
- Bowling Green State University (34)
- MMU Press (34)
- University of Dar es Salaam (33)
- University of Central Florida (32)
- Keyword
-
- University of North Alabama history (98)
- Leadership (70)
- Artificial Intelligence (66)
- Artificial intelligence (64)
- Leadership on campus (62)
-
- Marketing (53)
- University of North Alabama (48)
- Service (39)
- Generative AI (38)
- Lindenwood University (38)
- Press release (38)
- Sustainability (38)
- Trust (38)
- Student Organizations (37)
- Taxation -- Law and legislation -- United States (36)
- Communication (35)
- Consumer behavior (35)
- Patient experience (34)
- Miss UNA Pageant (33)
- Pageants in Alabama (33)
- Scholarships (33)
- Management (31)
- MAAB (27)
- Social media (27)
- Art business (26)
- AI (24)
- Business (24)
- Miss America Pageant (24)
- Pilgrimage (24)
- Miss Alabama Pageant (23)
- Publication
-
- Atlantic Marketing Association Proceedings (253)
- Documents (122)
- Research outputs 2022 to 2026 (119)
- Tax Adviser (109)
- Honors Theses (81)
-
- AMTP Proceedings 2026 (80)
- The Journal of the Michigan Dental Association (74)
- Patient Experience Journal (69)
- Research Collection Lee Kong Chian School Of Business (60)
- International Journal of Religious Tourism and Pilgrimage (56)
- Dissertations and Theses Collection (Open Access) (53)
- Doctoral Dissertations and Projects (52)
- Business Review (49)
- Revue Marocaine de Droit, d'Economie et de Gestion (Moroccan Journal of Law, Economics and Management) (48)
- Faculty Senate Records (47)
- University of Tabuk Journal for Humanities and Social Sciences (41)
- Archived Lindenwood Press Releases (38)
- All Works (37)
- Muthanna Journal of Administrative and Economics Sciences (36)
- The Journal of Values-Based Leadership (35)
- International Journal of Management, Finance and Accounting (34)
- Business Management Review (33)
- Dissertations (33)
- Faculty Publications (31)
- International Conference on Business and Management Research (ICBMR) (31)
- Journal of Cybersecurity Education, Research and Practice (31)
- Theses and Dissertations (30)
- MA in Art Business Dissertations (27)
- The Foundation Review (25)
- CMC Senior Theses (24)
- Publication Type
Articles 2041 - 2070 of 3644
Full-Text Articles in Business
Hidden Costs Of Ethical Fashion: Sustainable Development Goals And Garment Worker Exploitation In Bangladesh, Md. Rafiqul Islam Rana M.S., Ph.D.
Hidden Costs Of Ethical Fashion: Sustainable Development Goals And Garment Worker Exploitation In Bangladesh, Md. Rafiqul Islam Rana M.S., Ph.D.
Faculty Publications
Across garment factories in the Global South, the promise of “ethical fashion” coexists with poverty wages and retaliation. This study examines why the global call for decent work has not improved labor conditions in Bangladesh's ready-made garment industry. Twelve semistructured interviews with production workers were thematically analyzed through Critical Theory and Labor Process Theory. Five persistent problems emerged: wage manipulation, audit and compliance evasion, silencing of worker voice, restrictions on mobility, and the disposal of older workers. A single positive theme, workplace safety and child-labor prevention, showed limited progress. Overall, sustainability rhetoric remains symbolic while buyer cost pressures drive exploitation. …
Hidden Costs Of Ethical Fashion: Sustainable Development Goals And Garment Worker Exploitation In Bangladesh, Md. Rafiqul Islam Rana M.S.,Ph.D
Hidden Costs Of Ethical Fashion: Sustainable Development Goals And Garment Worker Exploitation In Bangladesh, Md. Rafiqul Islam Rana M.S.,Ph.D
Faculty Publications
Across garment factories in the Global South, the promise of “ethical fashion” coexists with poverty wages and retaliation. This study examines why the global call for decent work has not improved labor conditions in Bangladesh's ready-made garment industry. Twelve semistructured interviews with production workers were thematically analyzed through Critical Theory and Labor Process Theory. Five persistent problems emerged: wage manipulation, audit and compliance evasion, silencing of worker voice, restrictions on mobility, and the disposal of older workers. A single positive theme, workplace safety and child-labor prevention, showed limited progress. Overall, sustainability rhetoric remains symbolic while buyer cost pressures drive exploitation. …
Reducing Systemic Bias In Behavioral Targeting Using Explainable Ai: The Harmonia Complex Systems Approach, Ruchira Deokar, Preethi Nanjundan, Jossy P. George, Carlos Gershenson
Reducing Systemic Bias In Behavioral Targeting Using Explainable Ai: The Harmonia Complex Systems Approach, Ruchira Deokar, Preethi Nanjundan, Jossy P. George, Carlos Gershenson
Northeast Journal of Complex Systems (NEJCS)
Behavioral targeting is a key part of the modern advertising web's algorithmic engine. However, it is unclear whether optimization processes worsen bias, promote unchecked spread in filter bubbles or lower overall users' trust levels. This paper introduces HARMONIA (Holistic Adaptive Regulatory Model for Optimizing Non-transparent Intelligent Advertising), a comprehensive, data-driven Explainable Artificial Intelligence (XAI) framework aimed at transforming behavioral targeting via transparency, interpretability, and adaptive ethical regulation. This paper conducted a comprehensive Explorative Data Analysis (EDA) on the public Criteo Display Advertising Dataset, which contains over 45 million records, to identify patterns in high-dimensional user-ad interaction space. This analysis uncovered …
Bba 313 - Foundations Of Entrepreneurship, Andrew Gold
Bba 313 - Foundations Of Entrepreneurship, Andrew Gold
Open Educational Resources
This syllabus presents BBA 313: Foundations of Entrepreneurship, a three-credit undergraduate course offered at Lehman College, City University of New York, within the Department of Management and Business Innovation. Designed for students interested in entrepreneurship, the course introduces foundational frameworks of entrepreneurship including opportunity recognition, entrepreneurial identity, resource mobilization, financial management, and business feasibility planning. The course is structured as an Open Educational Resource (OER), utilizing the zero-cost OpenStax Entrepreneurship textbook (Laverty & Little, 2020, CC BY 4.0) and multi-format learning materials including written readings, audio podcasts, and experiential in-class activities. The syllabus reflects an applied, community-grounded pedagogy culminating in …
Entrepreneurial Orientation And Performance Of Microfinance Cooperatives: Evidence From Tanzania, Grace Thomas Mori, Omari Khalifa Mbura
Entrepreneurial Orientation And Performance Of Microfinance Cooperatives: Evidence From Tanzania, Grace Thomas Mori, Omari Khalifa Mbura
Business Management Review
Microfinance cooperatives (MFCs) play a key role in socio-economic development, predominantly in developing countries. However, studies focusing on the relationship between entrepreneurial orientation (EO) and the performance of MFCs are limited, particularly in Tanzania. This study was informed by the resource-based view to examine the influence of EO dimensions on the performance of MFCs in Tanzania. Specifically, the study focused on four dimensions of EO namely; innovativeness, proactiveness, risk taking, and competitive aggressiveness behaviours. Data were obtained from 299 stratified sampled managers of MFCs through the administration of a structured questionnaire. In testing this relationship, Partial Least Squares Structural Equation …
Reproducing Advantage: Inequality In Ncaa Leadership Programming, Jessica K. Brougham, Elizabeth A. Taylor
Reproducing Advantage: Inequality In Ncaa Leadership Programming, Jessica K. Brougham, Elizabeth A. Taylor
Journal of Issues in Intercollegiate Athletics
Leadership programming in NCAA Division I athletics is designed to support holistic athlete development, including career readiness, financial literacy, and personal growth. However, participation in selective initiatives like the Student-Athlete Advisory Committee (SAAC) is often limited, raising concerns about equality and access. Through the theory of social reproduction, our study examines how these programs reflet and reinforce structural inequalities. Interviews with athletic staff reveal selection procedures (or lack thereof) privilege athletes who already possess social and cultural capital and therefore reproduce existing hierarchies rather than serve as a developmental tool. The findings highlight the importance of transparent selection criteria, intentional …
Ncaa’S Mental Health Best Practices Still Need Coaching: Perceptions Of Division I Student-Athletes On Strategies And Support Offered By Their Universities, Christopher C. Boyer, Jason Bocarro, Corey Johnson, Austin Thompson-Spain, Lulu Black
Ncaa’S Mental Health Best Practices Still Need Coaching: Perceptions Of Division I Student-Athletes On Strategies And Support Offered By Their Universities, Christopher C. Boyer, Jason Bocarro, Corey Johnson, Austin Thompson-Spain, Lulu Black
Journal of Issues in Intercollegiate Athletics
The NCAA has recognized the growing mental health crisis among student-athletes over the last decade and responded by publishing best practices, passing related legislation, and conducting surveys with student-athletes and coaches regarding mental health. This qualitative study explored the perceptions and insights of 22 Division I student-athletes on current strategies and resources designed to provide the best mental health support to them, along with what they perceive as the barriers or resource deficiencies related to seeking help. This applied research was done in the context of the best practices outlined in the NCAA’s Interassociation Consensus Document: Mental Health Best Practices, …
Game Without A Voice: College Athletes’ Symbolic Participation In Institutional Decisions, Eric G. Kramer, Karina Jolly, Chris Corr, Sarah Stokowski
Game Without A Voice: College Athletes’ Symbolic Participation In Institutional Decisions, Eric G. Kramer, Karina Jolly, Chris Corr, Sarah Stokowski
Journal of Issues in Intercollegiate Athletics
This study examined decision-making by student-athlete advisory committee (SAAC) members within a hegemonic characterization of the National Collegiate Athletic Association (NCAA). Findings revealed that athletes prioritized decisions with tangible, immediate impact – such as mental and physical health and peer support – over broader systemic issues like NCAA legislation. While athletes actively participated in select areas, their perceived influence remained low, particularly within athletic department policy decisions, where findings indicated the greatest gap between participation and desired influence. Such findings reflect a systemic power imbalance that limits athlete agency, reinforced by fears of retribution and structural exclusion from meaningful governance. …
There Is Turbulence In The Vuca World: A Path To Learning From The Micro- Environments Of Decision-Makers And Their Leadership Acumen, Bernard L. Simonin, Paul Lambert
There Is Turbulence In The Vuca World: A Path To Learning From The Micro- Environments Of Decision-Makers And Their Leadership Acumen, Bernard L. Simonin, Paul Lambert
Arab Economic and Business Journal
Decision-makers and researchers continue to ponder on how to cope with today’s volatile, uncertain, complex, and ambiguous environments (VUCA). The catch-all expression “it is a VUCA world” has gained popularity while raising some concerns on its applicability. To date, much of the focus has been in association with large-scale events of a negative nature; research has remained mostly conceptual with almost no extensive empirical investigation centered on the fully unpacked VUCA construct. This study examines the interplay between VUCA elements, turbulence, and disruption; it introduces a turbulence diagnostic tool for leadership and explores patterns of variability across types of triggering …
Examining The Influence Of Organisational And Leadership Knowledge On Resilience During Economic Downturns-A Case Study For Sme Success, Dr. Aloma Jayasundera, Dr. Rubhesh Jha
Examining The Influence Of Organisational And Leadership Knowledge On Resilience During Economic Downturns-A Case Study For Sme Success, Dr. Aloma Jayasundera, Dr. Rubhesh Jha
Arab Economic and Business Journal
This study investigates how organisational and leadership knowledge impacts the resilience of Small and Medium Enterprises (SMEs) during economic downturns, focussing on a foreign-owned business processes and Information Consulting (IT) consulting company in Bahrain. This is a mixed-methods approach that integrates qualitative and quantitative data, including thematic analysis and Structural Equation Modelling (PLS-SEM). This study shows that an emphasis on external problems caused the company to disregard important internal challenges. The findings highlight the need for better crisis management and digital strategies to strengthen the organisation from within and create a better workplace culture. This study contributes new insights into …
Breaking Barriers: Advancement Toward Practical Nursing Licensure For Certified Medication Assistants In Long-Term Care--A Descriptive Study, Aleshia L. Maxwell
Breaking Barriers: Advancement Toward Practical Nursing Licensure For Certified Medication Assistants In Long-Term Care--A Descriptive Study, Aleshia L. Maxwell
ATU Theses and Dissertations 2021 - Present
The persistent nursing shortage across the United States, particularly in Long-Term Care (LTC) settings, has complicated the healthcare system’s ability to meet the needs of an aging population. While existing research often examines progression from Licensed Practical Nurse (LPN) to Registered Nurse (RN), limited research explores factors influencing progression from entry-level LTC healthcare workers to Practical Nursing (PN) licensure. This quantitative descriptive study examined the barriers and supporting factors influencing advancement toward PN licensure for Medication Assistants-Certified (MA-Cs) in Arkansas LTC facilities. A convenience sample of N=100 participated in the study. Results indicated that financial and structural barriers often …
Raburn Wing, Dr. Ann G. Zarate
Raburn Wing, Dr. Ann G. Zarate
Documents
University Celebrates the Opening of the new Raburn Wing of Keller Hall
Flowers Fought Long And Hard For Athletics, Ronald Thomas
Flowers Fought Long And Hard For Athletics, Ronald Thomas
Documents
News article from The Flor-Ala on Eddie Flowers and Flowers Hall
Construction Reflects Growth In Program, Lisa Singleton-Rickman
Construction Reflects Growth In Program, Lisa Singleton-Rickman
Documents
Construction of Keller Hall Annex
Utah Women And Skilled Trades, April Townsend, Susan R. Madsen
Utah Women And Skilled Trades, April Townsend, Susan R. Madsen
Marketing and Strategy Faculty Publications
Currently more than 8 million people in the US work in the construction and skilled trades industries, which have historically been referred to as “blue-collar” jobs.1 The numbers will likely increase as there is a growing demand for skilled labor across the US because of the retirements of experienced tradespeople and the fact that fewer young people are pursuing these fields. Estimates show that by 2030, more than 40.0% of the current skilled trades and construction workforce will retire, leaving these industries with a critical worker shortage.2 Projections suggest that in the US by 2030, the skilled trades …
2026-04-02 Annual Review Reporting Policy Changes, Morehead State University. Faculty Senate.
2026-04-02 Annual Review Reporting Policy Changes, Morehead State University. Faculty Senate.
Faculty Senate Records
A report titled, "How policy changes have reduced annual review reporting burdens," submitted to the Faculty Senate on April 2, 2026.
2026-04-02 Faculty Senate Newsletter, Morehead State University. Faculty Senate.
2026-04-02 Faculty Senate Newsletter, Morehead State University. Faculty Senate.
Faculty Senate Records
Faculty Senate newsletter from April 2, 2026.
2026-04-02 Faculty Senate Meeting Minutes, Morehead State University. Faculty Senate.
2026-04-02 Faculty Senate Meeting Minutes, Morehead State University. Faculty Senate.
Faculty Senate Records
Faculty Senate meeting minutes from April 2, 2026.
Servant Leadership & Navigating The Covid-19 Pandemic: A Case Study On Port Tampa Bay, Laura M. Holland, Deirdre Dixon
Servant Leadership & Navigating The Covid-19 Pandemic: A Case Study On Port Tampa Bay, Laura M. Holland, Deirdre Dixon
Servant Leadership: Theory & Practice
When the COVID-19 pandemic hit the United States in March 2020, many supply chain companies found themselves facing increased demand, labor shortages, and low capacity. Due to complex relationships in the supply chain industry, it was difficult for ports to manage these challenges and continue to operate efficiently. For ports to successfully navigate these challenges, they needed to implement leadership across all levels. We examined the leadership of Port Tampa Bay to see if Servant Leadership was present. Port Tampa Bay was Florida’s largest port that handled major cargo. Through 2020–2022, the port had not seen any of the congestion …
An Empirical Analysis Of The Financial Performance Of Servant Leadership Firms, Brett Cotten, Douglas Schneider, Danielle Navarrete
An Empirical Analysis Of The Financial Performance Of Servant Leadership Firms, Brett Cotten, Douglas Schneider, Danielle Navarrete
Servant Leadership: Theory & Practice
Prior research has found servant leadership to be positively associated with beneficial outcomes, including employee satisfaction, employee engagement, and employee commitment. Servant leadership theory suggests that these outcomes should translate into better financial performance. However, little research has examined the relationship between servant leadership and firm financial performance. To address this issue, we examine a number of profitability and efficiency ratios of servant leadership firms, comparing them to those of their non-servant leadership peers. We find that firms in our servant leadership sample tend to be more profitable and operate more efficiently than their non-servant leadership peers.
Alignment Of Servant Leadership Dimensions With Desirable Job Characteristics Drives Team Performance, Noah T. Currie
Alignment Of Servant Leadership Dimensions With Desirable Job Characteristics Drives Team Performance, Noah T. Currie
Servant Leadership: Theory & Practice
Organizations creating cultures of servant leadership continue to experience immense success in the business world and the nonprofit sector despite an ongoing lack of clarity of the concept. The aim of this paper is twofold, first to provide clarity by proposing an improvement to the definition offered by Laub (1999; 2004) and second to provide a conceptual model describing how servant leadership, mediated by intrinsic motivation as described by the Job Characteristics Model (Hackman & Oldham, 1980) and perceived organizational support, is positively related to team performance. Relating servant leadership to motivation, perceived organizational support and team performance provides leadership …
From Philosophy To Performance: Empirical And Practical Applications Of Servant Leadership, Kevin Hurt
From Philosophy To Performance: Empirical And Practical Applications Of Servant Leadership, Kevin Hurt
Servant Leadership: Theory & Practice
No abstract provided.
From Local Innovation To Global Impact: The Ncino Story, Fredrika J. Spencer
From Local Innovation To Global Impact: The Ncino Story, Fredrika J. Spencer
Atlantic Marketing Association Proceedings
No abstract provided.
Bridging Economic Growth And Literacy: Mediation–Moderation Pathways Linking Agriculture, Environment, And Poverty Reduction Across Asian Economies, Muhammad Abubakar, Wasim Abbas Shaheen, Umair Umer
Bridging Economic Growth And Literacy: Mediation–Moderation Pathways Linking Agriculture, Environment, And Poverty Reduction Across Asian Economies, Muhammad Abubakar, Wasim Abbas Shaheen, Umair Umer
Business Review
In the framework of reducing poverty, this study explores the numerous connections between economic, environmental, and agricultural aspects, paying particular attention to the moderating role of literacy. The Study aims to assess how agricultural employment, arable land, forest area, fertilizer usage, and ecological resources shape poverty outcomes in Asia. Utilizing panel data from 46 nations between 2000 to 2023, sourced from the World Development Indicators, the analysis applies advanced econometrics such as FMOLS and DOLS, alongside a panel co-integration framework validated through panel unit root and cointegration tests. Results indicate that agricultural employment significantly reduces poverty, arable land has mixed …
Voices Of Resilience: Black Women’S Navigation To Executive Leadership Roles In Corporate America - A Narrative Inquiry, Sylvia Blackmon-Roberts
Voices Of Resilience: Black Women’S Navigation To Executive Leadership Roles In Corporate America - A Narrative Inquiry, Sylvia Blackmon-Roberts
PhD in Organizational Leadership
Black women remain markedly underrepresented in the C-suite, despite their growing educational attainment and presence in the workforce. This narrative inquiry examined the lived experiences of five Black women executives to illuminate how they interpreted and navigated the realities of leadership within corporate environments. Guided by Clandinin and Connelly’s (2000) three-dimensional framework, the study explored how temporality, sociality, and place shaped their leadership identities and strategies. Participants described early life influences, organizational dynamics, and identity-based challenges that shaped their trajectories, revealing how they confronted exclusion, navigated scrutiny, and cultivated resilience through faith, preparation, community, and strategic competence. Cross-case analysis identified …
The Effect Of Moral Potency On Employee Fraud Motive In Organizations, John Kopalchick Iii
The Effect Of Moral Potency On Employee Fraud Motive In Organizations, John Kopalchick Iii
PhD in Organizational Leadership
This study examined the drivers of employee fraud behavior. The theory of planned behavior served as the foundation for understanding how moral potency related to employee fraud motive. A sample of 102 auditors and audit-related professionals completed a survey on fraudsters’ behavioral traits. Using quantitative, nonexperimental methods, this study employed correlational and predictive statistical tests to examine the relationship between moral potency and employee fraud motive. Results showed no significant relationship between moral potency and employee fraud motive. The study filled a gap by applying quantitative methods, specifically the employee fraud motive scale, to understand employee fraud behavior in a …
Mitigating Renewal Risk In Banks: An Analysis Of Ai Adoption, Customer Loyalty And Macroeconomic Conditions, Mackenzie M. Cauthorn
Mitigating Renewal Risk In Banks: An Analysis Of Ai Adoption, Customer Loyalty And Macroeconomic Conditions, Mackenzie M. Cauthorn
ASPIRE 2026
Renewal risk, the uncertainty surrounding whether customers will continue existing financial relationships such as loans, deposits, credit lines, or insurance products, poses a growing challenge for modern banks because customer retention is critical for revenue stability, cross-selling opportunities, and long-term profitability. This study examines how the adoption of artificial intelligence (AI) in banking interacts with macroeconomic conditions to influence renewal risk and customer attrition. Specifically, the research addresses three primary questions: (1) whether macroeconomic conditions, such as perceived economic health, inflation concerns, unemployment expectations, and personal financial confidence, affect the likelihood and timing of banking product renewal; (2) how AI …
Beyond The Badge: How Internal Culture Contradicts External Service In Urban Police Departments, Rowan Bari Eiselman
Beyond The Badge: How Internal Culture Contradicts External Service In Urban Police Departments, Rowan Bari Eiselman
Educational Studies Student Papers and Posters
This ethnographic study examines how gendered workplace culture and mental health culture shape officer retention in two urban police departments: the Orange Police Department and the Los Angeles Police Department's 77th District. Through ride-alongs, observations, and informal interviews with nine current and retired officers (four female, five male) across various ranks conducted between March and April 2026, this research reveals a troubling contradiction: departments tasked with serving diverse communities struggle to support diversity within their own ranks. Female officers navigate professional isolation, prolonged competence-proving expectations, and implicit career-versus-motherhood choices, with experiences varying significantly between the more supportive Orange PD and …
Struggling In A Man’S World: Moderated And Mediation Model For Women To Stay In The Logistics Industry, Abdul Hafaz Ngah, Nurul Izni Kamalrulzaman, Samar Rahi, Nurul Haqimin Salleh, Jagan Jeevan, Aamir Rashid
Struggling In A Man’S World: Moderated And Mediation Model For Women To Stay In The Logistics Industry, Abdul Hafaz Ngah, Nurul Izni Kamalrulzaman, Samar Rahi, Nurul Haqimin Salleh, Jagan Jeevan, Aamir Rashid
Publications and Research
Technological advancements have transformed the nature of work, attracting more women to challenging industries such as the logistics industry. Despite this technological advancement and progress in promoting gender equality, achieving gender parity in this industry remains stagnant. Using the extended self-determination theory, this study explores new mediating and moderating variables to identify factors influencing female employee retention in the logistics industry in Malaysia. Based on a quantitative approach and purposive sampling, 278 responses were collected from women in the logistics industry through online surveys. Most direct hypotheses were supported, and significant mediation and moderation effects were found. In addition to …
Digital Platform Participation, Service Innovation, And Retailer Growth Performance, Xueqiang Chen
Digital Platform Participation, Service Innovation, And Retailer Growth Performance, Xueqiang Chen
Dissertations and Theses Collection (Open Access)
The rapid expansion of the digital economy has fundamentally transformed how firms create and deliver value. As a core infrastructure of the digital economy, digital platforms are reshaping firms’ business activities and market interactions. For brand firms that rely heavily on channel systems, retailers play a dual role as both product distributors and critical interfaces with end customers. However, the rise of digital platforms has significantly altered the operating environment of retailers. While digital platforms provide new channels, they also require retailers to adapt by reconfiguring their business models and service offerings. Although digital platform participation has become increasingly common, …