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2023

Hospitality Administration and Management

Arkansas Tech University

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Utilizing Vr Scenarios To Aid Student Empathy In Challenging Interactions, Peter M. Unwer Apr 2023

Utilizing Vr Scenarios To Aid Student Empathy In Challenging Interactions, Peter M. Unwer

ATU Research Symposium

This project will enable faculty in the Parks, Recreation and Hospitality Administration program at Arkansas Tech University to implement virtual reality training into the existing curriculum to ensure students are better prepared for the mental demands of the field. Through creating hospitality and tourism virtual reality scenarios, this will aid in the hands on teaching for our students to better understand the complexities within the industry that a typical classroom cannot provide. For example, Hilton recently partnered with a company called Sweet Rush to create a virtual hotel experience for team members. The project was a success, reporting 87% of …