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Articles 1 - 9 of 9
Full-Text Articles in Business
How An Abusive Supervision Climate Impacts Business-To-Business (B2b) Sales Performance, And The Roles Of Leader–Members Interdependence And Team Psychological Safety, Matthew J. Daniel
How An Abusive Supervision Climate Impacts Business-To-Business (B2b) Sales Performance, And The Roles Of Leader–Members Interdependence And Team Psychological Safety, Matthew J. Daniel
Electronic Theses and Dissertations
Sales supervisors can tremendously influence the sales teams they manage, and their behaviors can influence a team’s engagement and sales performance. Because of the supervisor’s influential role, their behavior, positive or negative, can ripple throughout the organization. As a result, a supervisor who role models abusive behavior within their organization also promotes a climate of abuse and incivility that can contribute to a toxic workplace. Abusive supervision (AS) is a significant problem in many business-to-business (B2B) sales organizations that negatively impacts the financial welfare and subjective well-being of organizations and their employees. This quantitative correlational study aimed to examine how …
Abusive Supervision Within The Military Ranks: A Qualitative Examination Of Positive Emotion-Focused Coping Strategies, Demetrius Mcdew
Abusive Supervision Within The Military Ranks: A Qualitative Examination Of Positive Emotion-Focused Coping Strategies, Demetrius Mcdew
Electronic Theses and Dissertations
In this study, the researcher examined abusive supervision coping by military members. Based on social exchange theory and the power and influence theory, the researcher investigated whether veterans perceived emotional coping (avoidance, support seeking, and reframing) as strategies that mitigated stress caused by abusive supervision while they were serving in their respective military departments. Past studies have not accounted for junior officers or enlisted members; therefore, the researcher studied this lower ranking tier of personnel and discovered that the hierarchy of the military system affected their reporting of and receiving assistance in dealing with abusive supervision. Therefore, affected service members …
Mission Drift And The Effectiveness Of Resource Dependence Theory In An Internally Resource-Constrained Environment., Kirsten Bullock
Mission Drift And The Effectiveness Of Resource Dependence Theory In An Internally Resource-Constrained Environment., Kirsten Bullock
Electronic Theses and Dissertations
Why are some organizations able to maintain focus on their mission while others founder? This theoretical and empirical dissertation examines the relationships among funding sources, management practices, and organizational stigma within an internally resource-constrained environment. Using Resource Dependence Theory (RDT) as a basis to manage external resource dependencies, I build a theoretical model and empirically test a research model to understand how funding source affects mission drift, how management practices might help organizations manage that drift, and what effect organizational stigma might have on those relationships within an environment of internal resource constraints. Specifically, this study hypothesizes that nonprofits that …
The Understanding Of Risk Culture Among Risk Management Practitioners, William L. Raab
The Understanding Of Risk Culture Among Risk Management Practitioners, William L. Raab
Electronic Theses and Dissertations
The study of risk culture is a recent phenomenon focusing on its impact on risk management programs after organizations continue to experience adverse events when implementing risk management programs. This interpretive phenomenological analysis aims to understand whether risk managers understand the impact of risk culture on their risk management programs through their lived experience. Semi-structured interviews of ten risk managers with at least ten years of experience in the risk management profession provided a rich context to support the findings of this study. Risk managers can identify aspects of risk culture, but they struggle to identify ways to change the …
Millennial Employees In Contact Centers: Leadership Style Preferences Contribution To Job Satisfaction, Dana C. Martin Jr.
Millennial Employees In Contact Centers: Leadership Style Preferences Contribution To Job Satisfaction, Dana C. Martin Jr.
Electronic Theses and Dissertations
Millennials account for the largest generational cohort in the workforce. Their propensity for turnover is costly to organizations, not just monetary impact, but skill development and sustainability as well. This study attempted to understand if leadership and the preferred leadership style of Millennial employees contribute to job satisfaction. This mixed-methods sequential explanatory study examined how leadership and the preferred leadership style of Millennial employees, from the perspectives of Millennial employees and those who manage them, contribute to job satisfaction. The Job Satisfaction Survey (JSS) was used as the survey tool for the qualitative study (see Appendix A). A questionnaire was …
Working Here, There, And Everyware: The Impact Of Virtual Work On Employee Belonging, Martha Davis
Working Here, There, And Everyware: The Impact Of Virtual Work On Employee Belonging, Martha Davis
Electronic Theses and Dissertations
Globalization, improvements in information and communications technologies, and the COVID-19 outbreak have increased the prevalence of virtual work arrangements. This change in the workforce presents both opportunities and challenges to employees and their organizations, transforming how organizations operate and how workers interact with each other. This shift to more virtual work has a high likelihood of impacting other fundamental human motivations, such as the need to belong, which has significant implications for an employee’s well-being and the broader organization’s health. This study asks the question: How do collaborative technologies impact virtual employee belonging? The study proposes a conceptual framework of …
Where Virtual Well-Being Becomes Reality, Colleen M. Reilly
Where Virtual Well-Being Becomes Reality, Colleen M. Reilly
Electronic Theses and Dissertations
Strategies to mitigate the spread of COVID-19, specifically quarantine and social distancing protocols, have exposed a troubling paradox: mandated isolation meant to save lives has inadvertently contributed to a decline in America’s well-being. Prolonged isolation due to more remote work and decentralized workplaces has been associated with widespread loneliness and diminished physical and mental health, with effects compounded by limited face-to-face access to social support systems. While remote communication technologies (e.g., video chat) can connect individuals with colleagues and social networks, remote technologies might have limited effectiveness in business and social contexts. This study uses Roger’s Diffusion of Innovation Theory …
Ceo Types And Firm Efficiency, Lok Chi Lam
Ceo Types And Firm Efficiency, Lok Chi Lam
Electronic Theses and Dissertations
This paper investigates the connection between CEO types and firm efficiency. I utilize the general ability index (GAI) as a proxy to examine and separate CEO types: generalist CEOs and specialist CEOs. Initially, I applied the pooled ordinary least square (OLS) and fixed effect regression on 26,830 firm-year observations to explore the GAI effect on firm efficiency. The finding shows that GAI has a negative impact on firm efficiency. It indicates that CEOs with lower GAI are better at improving firm efficiency; for instance, specialist CEOs are preferable to generalist CEOs. Further analysis of CEO types using the quadrant method …
The Ethicality And Political Skill Of Leaders And Subordinate Job Satisfaction: A Study Of Accounting Faculty, Donald L. Ariail
The Ethicality And Political Skill Of Leaders And Subordinate Job Satisfaction: A Study Of Accounting Faculty, Donald L. Ariail
Electronic Theses and Dissertations
Using a sample of 539 accounting faculty teaching in the United States, this study explored perceptions of the ethicality and political skill of their direct supervisors and self-reported levels of job satisfaction. Ethicality was measured with the Ethical Leadership Scale (ELS) and the Behavioral Integrity (BI) Scale. These measures, which were highly correlated, were proxy measures for accounting faculty perceptions of the tone-at-the-top (TATT)—the ethical leadership under which faculty teach and research. The results indicated that while the majority of accounting faculty perceived their direct supervisor as being ethical, about a third (28% BI, 34.8% ELS) of them did not …