Business Commons^™

How Bad Do You Want It?: The Personal Motivation Of Joining A Sorority, Garry Butler

Graduate Theses and Dissertations

College campuses provide students with endless opportunities to become members of various student organizations that provide leadership, accountability, a sense of belonging, personal growth, and development. Many colleges have provided students with the opportunities to join social Greek fraternity and sorority organizations. The foundation of social fraternity and sorority organizations are built on principles such as sisterhood, brotherhood, scholarship, service, philanthropy, and leadership. Many traditional college-age women who desire to become members of a social sorority organization all participate in a formal recruitment process. There are various motivations that traditional college-age women have for joining social sororities on college campuses …

The Impact Of A Transformational Leader On Employees Displaying Organizational Citizenship Behavior In Two Medium-Sized Customer Support Organizations, Jameen Heleena Mathews

Theses and Dissertations

This narrative analysis study explored the relationship between transformational leadership styles and employees exhibiting discretionary behaviors related to performance in an organization. The study investigated the relationship between transformational leadership and its impact on employee discretionary behavior, the impact that transformational leadership has on the employee, and the organization's overall performance. It investigated whether or not there are any specific dimensions of transformational leadership that influence organizational citizenship behavior in customer support organizations. Understanding how a transformational leader behaves and interacts with employees in an organization is important when considering its contribution to employee performance and workplace behaviors. As employers …

Motivation And Experience Of Sacred Tomb Pilgrimage: Learnings From The Sasak Tribe Lombok, M Sobry, Teti Indrawati Purnamasari

International Journal of Religious Tourism and Pilgrimage

This study analyses the motivations and experiences that drive the pilgrimage to the sacred tombs of the Lombok Sasak Tribe. This sacred graves pilgrimage is a tradition that has survived from the past and a heritage that passes from generation to generation. The study uses a constructivist paradigm with a phenomenological qualitative approach. The research locations are at the tomb of Almagfurlah TGKH Muhammad Zainuddin Abdul Madjid, in Pancor East Lombok; The Batu Layar Tomb in West Lombok; The Ketaq Tomb, Central Lombok; Bintaro Tomb in Mataram City and; the Tomb at the Bayan Beleq, Bayan in North Lombok. The …

Is Restaurant Management An Extreme Job? How Restaurant Managers Are Motivated To Work Intense And Excessive Jobs, Rebecca Gordon

TTRA Canada 2021 Conference

No abstract provided.

An Initial Examination Of State And Longitudinal Effects Of Loving-Kindness Practice On Affective And Motivational States At Work, Theodore Charles Masters-Waage, Jochen Reb, William Tov

Research Collection Lee Kong Chian School Of Business

Objectives: Drawing on practices and concepts from Buddhist ethics, we developed a loving-kindness training. We investigated the state and longitudinal effects of this training on employees’ affective and motivational states at work in two studies. Methods: Study 1 tested this training program in a randomized controlled trial, comparing the effects of loving-kindness practice on employee affect and motivation with an active (mindfulness) and a passive (waitlist) control condition. Analyses focused on both longitudinal effects (increases in affect and motivation over the training period) and state effects (effects of practice on daily affect and motivation). Study 2 conducted a 1-week study …

Applying Active Training Principles And Its Impact On Trainees’ Learning Gain And Motivation, Talal Elsaghir, Jamal Alzaeem Almonajid

AAU Journal of Business and Law مجلة جامعة العين للأعمال والقانون

This study aimed to highlight on the active training and demonstrate its impact on learners’ learning and motivation to follow such training, engage in it and apply its skills. The population of the study consisted of a group of main tax auditors, verification monitors and accounting chiefs (category III), who are practitioners in the Directorate of Public Finance under the authority of the Ministry of Finance. They attended a training course at the National Institute of Administration in Lebanon in order to be promoted to full-time employees in the Ministry of Finance. A total of 62 trainees participated in the …

Competitive Rationales: Beneath The Surface Of Competitive Behavior, Goce Andrevski, Danny Miller, Isabelle Le Breton-Miller, Walter Ferrier

Management Faculty Publications

Competitive dynamics research has focused on studying whether rivals are able and likely to carry out competitive actions, typically by examining indirect reasons such as characteristics of the actions themselves, the firms involved, or the competitive context. We explore why rivals initiate a specific competitive action at a particular time and situation. Drawing from the philosophy of action literature, we introduce the concept of competitive rationales to examine the primary reasons that cause tactical actions. Given the rapid exchanges characterizing tactical competitive dynamics, we conducted an inductive, multicase study to explore the reasons behind over 800 discrete tactical decisions carried …

Boosting Employee Motivation With Loving- Kindness, Jochen Reb, William Tov, Smu Office Of Research

Research@SMU Infographics

New research at SMU, conducted by Professor Jochen Reb and his collaborators, Assosiate Professor William Tov and PhD student Theodore Masters-Waage, shows that loving-kindness can increase employee motivation and cultivate a positive mental state. This can impact job performace and job satisfaction.

The System Of Administrative Processes And Its Impact On The Effectiveness Of The System Of Organizational Relationships (Case Study), Abdul Muti Assaf

Jerash for Research and Studies Journal مجلة جرش للبحوث والدراسات

This study aimed at identifying the effectiveness level for the whole system of the administrative processes (leadership, strategic planning, organization, and control), at the Ministry of Awqaf, and identifying the effectiveness level of the whole system of the internal and external relations at the Ministry. It aimed also at identifying the impact of the whole system of administrative processes, on one hand, and its main components, on the other hand, on the degree of effectiveness. The study concluded that the degree of effectiveness of administrative processes was about 60%, and the degree of effectiveness of the relations system was 67%, …

Organizational Constraints, Megan Paul

Umbrella Summaries

What are organizational constraints? Organizational constraints are work conditions that interfere with an employee’s motivation or ability to perform (Spector & Jex, 1998). Though the overall definition sounds quite broad, the assessment focuses on 11 specific types of constraints: inadequate training, incorrect instruction, lack of necessary information about what to do or how to do it, poor equipment or supplies, lack of equipment or supplies, organizational rules and procedures, conflicting job demands, other employees, the supervisor, inadequate help from others, and interruptions by other people (Spector & Jex, 1998). Respondents indicate how frequently these factors make it difficult or impossible …

A Multicase Study Exploring The Motivation Of Support Staff In The Office Of The Registrar, April M. Martin

Graduate Theses and Dissertations

Although a large body of research exists within higher education that focuses on factors related to faculty motivation and student motivation, there is limited research concentrated on the motivation of college and university administrative staff. This study examined how job duties, work processes, elements of the work environment, and leadership styles are related to employee motivation, specifically the motivation of front-line support staff who work in the Office of the Registrar. Additionally, I aimed to identify any disconnect between what support staff need and want from supervisors in the Office of the Registrar pertaining to motivation and supervisors’ behavior to …

Culture And Cyber Security: How Cultural Tightness-Looseness Moderates The Effects Of Threat And Coping Appraisals On Mobile Cyber Hygiene, Kok Wei Hoe

Dissertations and Theses Collection (Open Access)

With increasing adoption of smartphone for mobile-commerce and increasing incidents of cyber breaches, it is timely to investigate how the weakest link in this security chain, human, can be strengthened. To date, there has been a gap in research examining the impact of culture on protection motivation. Most extant research focus on technological, organizational and behavioral factors affecting protection motivation. In this study, I develop a model integrating Theory of Cultural Tightness-Looseness and Protective Motivation Theory to investigate how cultural norms, define as shared expectations and rules that guide behavior of people within social groups, affect a person’s intentions to …

Beyond The Lineup: An Exploration Of Consumer Loyalty At Bonnaroo Music & Arts Festival, Anna Richardson

Honors Theses

The rise of the Internet and the accelerated technological changes associated with the creation of the Internet have led to a restructuring of business structures in the music industry. These changes in technology coupled with changes in consumer preferences have led to a rise in the popularity and profitability of the live music sector, and specifically music festivals. The market for music festivals is becoming more saturated, and festival organizers are having to find new and distinct ways to differentiate their offerings. In order to maintain competitive positioning in a progressively saturated market, festival organizers must rely on differentiation and …

Religious Travel To Sheikh Quro’S Tomb, Karawang, West Java, Diah Sri Rejeki, M. Sapari Dwi Hadian, Evi Novianti, Herlina Agustin

International Journal of Religious Tourism and Pilgrimage

The tomb of Sheikh Quro Karawang attracts many visitors for religious tourism. The visitors, called pilgrims in the context of this study, have different motivations or purposes and reasons. This study aims to determine the motivation of the pilgrims to conduct religious tourism to the Tomb of Sheikh Quro. To do this, descriptive survey research is undertaken in association with quantitative methods. The data were collected using questionnaires and observation in addition to the study of documentation, and expert interviews. The study results reveal that various motives encourage pilgrims to come to this region, this includes both religious and traditional …

I’Ve Got The Power! Agency, Empowerment, And Motivation In Career Management, Mirit Kastelman Grabarski

Electronic Thesis and Dissertation Repository

Careers are increasingly understood to be agentic. Therefore, individual motivation is now critically important to career development. Yet, the motivational, agentic, aspect of career development is still under-theorized. Existing concepts that refer to agentic control combine motivation, values, behaviours, emotions, and even contextual factors. These compound constructs are effective for predicting career outcomes, but they do not allow a direct examination of motivation alone. By conceptualizing motivation as a strictly cognitive construct following the established understanding of psychological empowerment, I develop a new scale of career empowerment that predicts additional variance above and beyond several existing career scales.

Based on …

Millennials In The Workforce: An Examination Of Motivation And Behavior, Josephine L. Bennett

Doctoral Dissertations and Projects

In recent years there has been much dialogue about retaining millennials. This dialogue has been fueled by a growing concern over millennial turnover trends. Because millennials have been said to have different work values than previous generations and have demonstrated behaviors outside of what employers describe as “norms” there has been much difficulty with understanding the turnover behavior of this generation. Sourced in motivation theory, this study sought to examine how the turnover intention behavior of millennials is related to rewards, specifically intrinsic and extrinsic rewards. Data from the 2016 Federal Employment Viewpoint Survey was examined to meet the objectives …

Opportunity Finding By Nascent Entrepreneurs: Accidental Or Purposeful?, Rongji Zhou, Sibin Wu

Management Faculty Publications and Presentations

Purpose: This research studies an important, but relatively unexplored entrepreneurial aspect: motivation and aspiration on opportunity finding/discovery.

Design/Methodology/Approach: This study surveyed 230 nascent entrepreneurs on their opportunity finding behavior. A poisson regression and a logistic analysis were conducted to discover the relationship between motivation/aspiration and opportunity search behavior.

Findings: Motivation and aspiration interact to influence active search in a positive way. However, only willingness to become an entrepreneur is found to search for opportunities purposefully. Research Limitations/Implications: Participants of the research are from a Midwest state in United States. Future research may collect sample from more and larger areas.

Practical …

Tourist’S Motivation And Behavioural Intention To Visit A Religious Buddhist Site: A Case Study Of Bodhgaya, Senthilkumaran Piramanayagam, Nischal Kumar, Jyothi Mallya, Rahul Anand

International Journal of Religious Tourism and Pilgrimage

The purpose of this study is to identify the motivation factors and investigate their impact on the behavioural intention of pilgrims at Bodhgaya, one of the most prominent Buddhist religious sites in India. To achieve this objective, 28 religious motivational items were identified based on previous studies and subjected to exploratory factor analysis (EFA). The EFA resulted in a three-factor model, which was further tested using confirmatory factor analysis. The identified religious motivational factors were religious belief, service quality and history, architecture and cultural aspects of religious sites. The role of these motivational factors and their influence on behavioural intention …

Factors That Influence Nonprofit Sector Employees’ Motivation: A Case Study From Egypt, Nada Shaaban Miry

Theses and Dissertations

The issue of employee motivation received much attention in the last few decades. That attention came from its significant practical and theoretical role in the field of management. To understand how motivation influences employees’ behavior, we have to know that every employee is motivated differently based on their preferences and characteristics. Therefore, it is essential to discover individual motivation factors for each employee. This study examines the factors that stimulate employees’ motivation and explain how to use those motivational factors to improve employees’ performance and engagement. It focuses on three non-profit organizations in Egypt and provides empirical evidence of the …

Leader Strategies That Increase Employee Performance In The Nigerian Public Sector, Oluwashola Martha Elias-Fatile

Walden Dissertations and Doctoral Studies

AbstractLow employee performance can hinder productivity in the Nigerian public sector. Leaders of public sector organizations in Nigeria who lack strategies to increase employees’ performance experience decreased productivity. Grounded in transformational leadership theory, the purpose of this qualitative multiple case study was to explore strategies leaders in the Nigerian public sector used to increase employee performance. Participants were four public sector leaders in Nigeria who successfully developed and implemented strategies to increase employee performance. Data were collected from semistructured interviews and internal and external documents, such as training programs, training calendars, meeting agendas, staff letters of recommendation, and staff handbooks. …

Applying Singapore Airline’S Human Resource Management Strategy For Service Excellence At Pakistan International Airline, Abdul Basit Sami Shaikh, Fahad Habib, Muhammad Zulfiqar Hadi, Osama Ahmed

MBA Research Projects

The purpose of the study was to develop human resource management strategy for service excellence at Pakistan International Airline (PIA). We studied HRM strategy of various airlines and chose Singapore International Airline’s (SIA) HRM strategy due to in depth study by researchers for over ten years. Further, the similarities between PIA and SIA as both are state owned and both of their states got freed from British rule.

Through our secondary research and literature review, we learned that SIA’s HRM strategy stands on five cornerstones 1) Stringent Recruitment & Selection 2) Training & Retraining 3) High performance Service Delivery Teams …

Exploring The Motivation Of Social Entrepreneurs In Creating Successful Social Enterprises In East Africa, Caroline N. Wanyoike, Matilda Maseno

New England Journal of Entrepreneurship

Purpose – This paper aims to investigate the motivations of social entrepreneurs in East Africa to create a social enterprise and their identified links to successful social entrepreneurship in East Africa. Design/methodology/approach – The authors employed a qualitative method by performing thematic analysis on a set of interviews on social entrepreneurs from East Africa who are Ashoka fellows. Findings – The findings suggest that intense personal experiences linked to past-life events as well as a high achievement orientation towards improving livelihoods and creating impact serve as key triggers for social entrepreneurship. Successful entrepreneurship focusses on system change at national and …

Haitian Informal Entrepreneurs' Ability And Motivation To Formalize Their Microbusinesses, Samanthessa Ramona Jacob

Walden Dissertations and Doctoral Studies

Microbusiness owners or informal entrepreneurs in developing countries make up 40 to 60% of the informal economy. With a steady increase in unemployment in rural areas of developing countries, individuals live under poverty levels and start microbusinesses as a mean to survive. The purpose of this qualitative study was to explore the factors that contribute to Haitian informal entrepreneurs' ability and motivation to transition into the formal sector. A narrative inquiry approach was used for this study to bring in-depth meaning to the experiences of informal entrepreneurs in Haiti. For this study, 18 individual interviews of Haitian or Haitian descendant …

Leader Strategies That Increase Employee Performance In The Nigerian Public Sector, Oluwashola Martha Elias-Fatile

Walden Dissertations and Doctoral Studies

Low employee performance can hinder productivity in the Nigerian public sector. Leaders of public sector organizations in Nigeria who lack strategies to increase employees’ performance experience decreased productivity. Grounded in transformational leadership theory, the purpose of this qualitative multiple case study was to explore strategies leaders in the Nigerian public sector used to increase employee performance. Participants were four public sector leaders in Nigeria who successfully developed and implemented strategies to increase employee performance. Data were collected from semistructured interviews and internal and external documents, such as training programs, training calendars, meeting agendas, staff letters of recommendation, and staff handbooks. …

Hotel Managers’ Motivational Strategies For Enhancing Employees’ Performance, Nickea Katherine Harris

Walden Dissertations and Doctoral Studies

More than 87% of United States hotel employees are not engaged. Hotel general managers who struggle to engage employees are at risk of damaging organizational effectiveness. Grounded in Maslow’s hierarchy of needs, the purpose of this qualitative multiple case study was to explore the strategies general managers of full-service hotels used for enhancing employees’ performance. The participants consisted of general managers from 3 full-service hotels in Hawaii who have successfully developed and deployed strategies to enhance employees’ performance. Data were collected from semistructured interviews, company websites, advertisements, and observations. Yin’s 5-stage analysis was used to analyze the data, and 3 …

Employee Perceptions Of Honesty And Integrity Within National Park Service Leadership, Christy Lea Strand

Doctoral Dissertations and Projects

This study focuses on employee perceptions of leadership honesty and integrity within the National Park Service in response to the 2018 Federal Employee Viewpoint Survey results. Answers to two questions on the survey returned highly negative reactions to employee perspectives on senior leaders’ honesty and integrity and low measures of employee motivation and commitment levels. The qualitative nature of the research presents a case study design that develops an understanding of negative employee perceptions of honesty and integrity within leadership and employee commitment and motivation. It addresses the general problem of negative employee perceptions of leadership honesty and integrity and …

The Effects Of Technological Supervision On Gig Workers: Organizational Control And Motivation Of Uber, Taxi, And Limousine Drivers, Peter Norlander, Nenad Jukic, Arup Varma, Svetlozar Nestorov

School of Business: Faculty Publications and Other Works

Does supervision from technological platforms alter gig workers’ motivation and perceptions of control? We address this question with two field studies set in the passenger livery (pick up and drop off) industry. A between-subjects field survey (n = 50) finds that UberX drivers perceive significantly greater organizational control compared to taxi drivers, but do not report significantly different levels of intrinsic motivation, needs satisfaction, or enjoyment of work. In a follow-up within-subjects field experiment (n = 79), we identify the causal impact of technological supervision on drivers’ perceptions of control and motivation. Black car limousine drivers who sometimes …