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Full-Text Articles in Business
Servant Leadership And Related Issues In Chinese Hotel Industry, Yiqing Wang
Servant Leadership And Related Issues In Chinese Hotel Industry, Yiqing Wang
UNLV Theses, Dissertations, Professional Papers, and Capstones
Because of the economy growth and the Open Door Policy, Chinese hotel industry was under a huge expansion. Since more and more western customers are visiting and Chinese customers are having more hotel experience abroad, the service Chinese hotels used to provide dose not meet the standard anymore. So the managers and leaders need to find an appropriate approach to encourage their employees to improve the service to their customers. This research went through over 40 articles about Chinese hotel industry and Chinese culture and found out that servant leadership style should be the best approach to engage the employees.
Transformational Leadership Increases Self-Determination And Positively Impacts Hospitality Frontline Employees, Xiao Zhang
UNLV Theses, Dissertations, Professional Papers, and Capstones
This professional paper presents literature by exploring the role of self-determination theory between the relationship of transformational leadership and hospitality employees’ well-being. It integrates the present research on leadership style, needs theory and well-being and provides useful and meaningful information for executives and organizations who are dedicated to improve employees’ well-being.