Business Commons^™

Service Quality Of Mhealth: Development And Validation Of A Hierarchical Model Using Pls, Shahriar Akter, John D'Ambra, Pradeep Ray

Shahriar Akter

Advancing research on service quality requires clarifying the theoretical conceptualizations and validating an integrated service quality model. The purpose of this study is to facilitate and elucidate practical issues and decisions related to the development of a hierarchical service quality model in mobile health (mHealth) services research. Conceptually, it extends theory by reframing service quality as a reflective, hierarchical construct and modeling its impact on satisfaction, intention to continue using and quality of life. Empirically, it confirms that PLS path modeling can be used to estimate the parameters of a higher order construct and its association with subsequent consequential latent …

Exploring Loyalty In Mobile Information Services: The Role Of Sound Amusements, Shahriar Akter

Shahriar Akter

The aim of this research is to explore consumer loyalty in mobile amusement information services, using a behaviors-atisfaction‐ loyalty framework. Among many different frameworks of satisfaction‐loyalty, we investigated the impact of ‘use behavior’ on ‘satisfaction’ and that of ‘satisfaction’ on ‘loyalty,’ which results in a strong support of the existing model. It confirms that, on both paths, there are significant associations between a latent variable and a measurement variable of stronger amusement element than that of weaker ones. The results show that amusement contains seven types of measurement variables (i.e., E‐mail, SMS, MMS, Music, Ringtones, Video Streaming, Games) which have …

Serving The Poor By Marketing Information, Developing A Sustainable Village Phone Model In Bangladesh, Shahriar Akter, Jay Rajasekera, Mahfuzur Rahman

Shahriar Akter

Wireless technologies have created an unprecedented opportunity for rural customers in the developing world to solve their communication and information problems in an instantaneous, interactive and customised way. The framework of the study focuses on existing mobile village phone model in Bangladesh and suggests ways to make it sustainable through mobile information services marketing. The study has treated ‘village phone’ as a cost effective and interactive channel through which various information services can be marketed to serve customers in the rural settings.

Mhealth- An Ultimate Platform To Serve The Unserved, Shahriar Akter

Shahriar Akter

Objectives: To summarize major current developments and research in the field of mobile health (mHealth) services. Methods: Reports on the unique characteristics of mHealth platform and its role in delivering health services to the resource poor settings. Also, it evaluates different mHealth applications and identifies key success factors and challenges. Results and Conclusion: mHealth, based on the most ubiquitous and widely accepted technology, offers an unprecedented opportunity to serve the unserved by right time medical information services. There is growing evidence that it has already transformed healthcare delivery in many resource poor settings through its low cost, high reach and …

To Change Or Not To Change: How Regulatory Focus Affects Change In Dyadic Decision-Making, Jelena Spanjol, Leona Tam

Leona Tam

Successful innovation requires teams to embrace and enact change. However, team members often differ in their preferences for change. We examine how regulatory focus affects dyadic teams’ tendencies to enact change across an array of repeated brand management decisions. Understanding such tendencies is important, since the innovation process is characterized by a series of investment decisions typically made by teams, yet prone to significant biases. Regulatory focus theory provides a framework for understanding the dominant motivations driving decision-making during goal pursuit. It argues that individuals operate under either a promotion or prevention focus, influencing preferences for stability vs. change. We …

From Efficiency-Driven To Innovation-Driven Growth: Perspectives From Singapore, Sock-Yong Phang, Kim Song Tan

PHANG Sock Yong

No abstract provided.

The Effectiveness Of Virtual R&D Teams In Smes: Experiences Of Malaysian Smes, Nader Ale Ebrahim, Shamsuddin Ahmed, Salwa Hanim Abdul Rashid, Zahari Taha

Nader Ale Ebrahim

The number of small and medium enterprises (SMEs), especially those involved with research and development (R&D) programs and employed virtual teams to create the greatest competitive advantage from limited labor are increasing. Global and localized virtual R&D teams are believed to have a high potential for SMEs growth. Due to the fast growing complexity of the new product, coupled with new emerging opportunities of virtual teams, a collaborative approach is believed to be the future trend. This research explores the effectiveness of virtuality in SMEs virtual R&D teams. An online questionnaire emailed to Malaysian manufacturing SMEs and 74 usable questionnaires …

Virtual R&D Teams: A Potential Growth Of Education-Industry Collaboration, Nader Ale Ebrahim, Shamsuddin Ahmed, Salwa Hanim Abdul Rashid, Zahari Taha

Nader Ale Ebrahim

In this paper, we present our more than two years research experiences on virtual R&D teams in small and medium-sized enterprises (SMEs) and draws conclusions, giving special attention to the structure of virtual teams required to support education-industry collaboration. We report the relevant results of an online survey study. The online questionnaire was emailed by using a simple random sampling method to 947 manufacturing SMEs. The findings of this study show that SMEs in Malaysia and Iran are willing to use virtual teams for collaboration and the platform for industry-education collaboration is ready and distance between team members or differences …

Memorandum On Design-Oriented Information Systems Research, Hubert Oesterle, Joerg Becker, Ulrich Frank, Thomas Hess, Dimitris Karagiannis, Helmut Krcmar, Peter Loos, Peter Mertens, Andreas Oberweis, Elmar J. Sinz

Hubert Oesterle

Information Systems Research (Wirtschaftsinformatik) basically follows two research approaches: the behavioristic approach and the design-oriented approach. In this memorandum, 10 authors propose principles of design-oriented information systems research. Moreover, the memorandum is supported by 111 full professors from the German-speaking scientific community, who with their signature advocate the principles specified therein.

Closing The Gap Between The Industry And Higher Education Institutions- Case Examples From East African Region, Deogratias Harorimana Mr

Dr Deogratias Harorimana

Much complained about is the quality of graduates Universities put on the labour market. Less talked about however is why knowledge institutions seems to be bad knowledge managers. In this presentation I argue that DIRECT collaborative relationship between Industry,Governments and Higher Education Institutions is a per-requisite.Good relationship is key to building such a successful knowledge transfer strategies between Industries and Educational and Research Institutions. This paper explores what makes a good Knowledge Transfer Partnership Strategy and highlights some key lessons for businesses, Universities and Government bodies. This paper was a Key note presentation to the Annual International Conference on Building …

Web Page Design - Student-Community Collaborations, George Kontos

George Kontos, Ed.D.

A collaborative project is described. Students in a web design class were asked to contact local businesses and help them create their web site (collection of related and interconnected web pages). Two phases of the project are described, planning and implementation. Planning defines the purpose and the target audience and also includes a sketch of the website's organization. The project is suitable for both traditional and online classes. Ideally, session participants should have some experience or interest in teaching web design but anyone who wants to know how to help students work collaboratively with the community is welcome to attend.

Uso Social Del Suelo Ejidal Y Comunal Para El Desarrollo Equilibrado De Las Áreas Urbanas Del Estado De Puebla, Bruno L. Costantini García

Bruno L. Costantini García

De origen, difundir los diversos esquemas permitidos por la Ley para posibilitar la realización de proyectos con fines inmobiliarios, a efecto de que los núcleos agrarios y sus integrantes se beneficien equitativamente de la urbanización de sus tierras, coadyuvando con ello al desarrollo urbano planificado y ordenado de los centros de población del Estado de Puebla; como consecuencia, impulsar el desarrollo habitacional equilibrado de éste. Eliminar el circulo.- “necesidad de tierra – asentamiento irregular – solución de conflicto”, mediante la planeación socioeconómico de los núcleos agrarios ejidales y comunales, a fin de diseñar un mecanismo eficaz que satisfaga las necesidades …

Optimization Of Railway System Through The Application Of Advanced Technologies, Praveen Jha Dr

Praveen Jha Dr

Railway System can be made truly automated, modern, safe, profitable and timely by providing an integrated solution to the loads of problems in the Railway System in most scientific, effective and inexpensive manner through the application of state-of-art geo-spatial programs - Railways Automatic Tracking Program (RATP) and Program for Optimization and Automation of Railway System (POARS) - developed by the author for addressing the pertinent issues of safety and optimization of railway operations. This could put in place the Optimized Railway System (ORS) that could automatically control all the systems of railways. Real time tracking of trains could be done …

Why Some Countries Are Taking A Leap Ahead By Introducing Hybrid Mail, Jacob Johnsen

Jacob Johnsen, MSc

Why some countries are taking a leap ahead by introducing hybrid mail, just when like they skipped the steam engine and went from mule to combustion engines.

First Annual Invention2venture (I2v) Apprentice Challenge Workshop (2010)

Paul Swamidass

In a nutshell, a number of AU student teams, after an introduction from experts on starting and running a business, were challenged along the lines of Mr. Trump’s TV show, “The Apprentice,” to start a business and produce income in 72 hours with $100 seed investment given to each team. The teams delivered, and in the process gained hands-on experience in entrepreneurship; the teams returned the seed investment and kept the profits. Two teams were rewarded.

Product Concept To Complete Business Plan In Three Months In An Ug Course For Business + Engineering Students, Paul Swamidass, Nels Madsen, P.K. Raju, Jackie Dipofi

Paul Swamidass

sophomores/juniors work in multi-disciplinary teams to conceive and select a technology-intensive product, develop a project schedule, conduct market research and survey, complete product engineering/design, make manufacturing/sourcing decisions, estimate demand for five years, develop production/sourcing capacity, estimate investment needed and 5-yr cash flow as part of a business plan in 3 months; the business plan presentation is judged by a panel. The course is called Introduction to Business and Engineering but it is a holistic Technology Ventures course that prepares engineering and business students to partner together in bringing a technology-intensive product to the market. This course can be easily adopted …

Graphene Research Profile: Uk And Us Publications, 2000-2010, Philip Shapira, Jan Youtie, Stephen Carley

Philip Shapira

In this document we provide an overview of graphene research that appears in the Web of Science (WOS) during the timeframe 2000 to 2010, inclusive. WOS databases that contain graphene research articles include SCI-EXPANDED, SSCI and A&HCI. The search strategy used in this profile was a simple one: all WOS articles from 2000 to 2010 whose title contained the keyword ‘graphene’ were downloaded and analyzed using VantagePoint textmining software. The search strategy used resulted in a total of 4,706 publications spanning 11 years, 313 journals, 78 countries, 1,433 institutional affiliations and 7,617 authors. After a brief presentation of global results, …

Seeing Is Believing; Or Is It? An Emperical Study Of Computer Simulations As Evidence., Robert B. Bennett, Jordan H. Leibman, Richard Fetter

Robert B. Bennett

Relying on the old adage, "seeing is believing," we conclude that the jury may give undue weight to an animated reconstruction of the accident .... It would be an inordinately difficult task for the plaintiff to counter, by cross-examination or otherwise, the impression that a computerized depiction of the accident is necessarily more accurate than an oral description of how the accident occurred. Because the expert's conclusion would be graphically depicted in a moving and animated form, the viewing of the computer simulation might more readily lead the jury to accept the data and premises underlying the defendant's expert's opinion... …

The Hybrid Mail Definitive Study, Jacob Johnsen

Jacob Johnsen, MSc

Complete review of status for hybrid mail and summary of report findings.

Konsortialforschung: Eine Methode Für Die Zusammenarbeit Von Forschung Und Praxis In Der Gestaltungsorientierten Wirtschaftsinformatikforschung, Hubert Oesterle, Boris Otto

Hubert Oesterle

Gestaltungsorientierte Forschung in der Wirtschaftsinformatik strebt Ergebnisse an, welche den Anforderungen wissenschaftlicher Strenge und praktischer Relevanz gleichermaßen genügen. Jedoch stehen Forscher heutzutage vor der Herausforderung, überhaupt Zugang zur Wissensbasis in der Praxis zu erhalten und dieses Wissen zu erfassen. Vor diesem Hintergrund schlägt dieser Aufsatz eine Methode für Konsortialforschung vor, welche die multilaterale Zusammenarbeit zwischen Forschern und Praktikern im Forschungsprozess ermöglichen soll. Der Entwurf der Methode basiert auf einem selbstbewertenden Gestaltungsprozess, welcher sich über einen Zeitraum von über zwanzig Jahren erstreckte. Der Aufsatz trägt in zweifacher Weise zur wissenschaftlichen Diskussion bei. Zum einen adressiert er die wissenschaftliche Grundlage gestaltungsorientierter Forschung, …

Faculty Success: Developing A Research And Publication Agenda, Kathleen P. King

Kathleen P King

Anyone associated with higher education will acknowledge that tenure track faculty have to perform a fantastic balancing act. Compared to an administrative or line role in an organization, higher education faculty have tremendous autonomy and freedom. However, they face competing demands of many different (and good) opportunities, and for them the stakes are always high. Help is here! This article introduces a powerful strategy for staying on track in the research strand of this competitive journey.

The Performance Implications Of Temporal Orientation And Information Technology In Organization-Environment Synergy, Clay Dibrell, Peter Davis, Justin Craig

Justin B. Craig

Purpose: This paper aims to provide new evidence regarding the firm performance implications of using temporal orientation (time pacing) and information technology (IT) to align an organization with its task environment.

Design/methodology/approach: Using questionnaire data provided by top management team members, the results indicate that time-based strategies (i.e. time pacing) and IT mediate the effects of environmental disruptions on performance. To validate the scales and to test the hypothesized model of relationships, the study employs structural equation modeling through LISREL 8.52, as it is able to examine both the measurement and structural model simultaneously while including individual errors for the …

Delimitación Téorica Del Delito Penal Fiscal, Bruno L. Costantini García

Bruno L. Costantini García

Anális de los elementos constitutivos del delito fiscal, la acción delictiva, los grados de ejecución, la consumación y los responsables.

Pretende distinguir el delito penal común del delito penal fiscal con base en sus elementos y pretende aportar una reflexión de la criminalización del delito fiscal en nuestros tiempos, usado por la Autoridad Hacendaria como un medio de represíón y de opresión de los derechos del contribuyente.

The Social Implications Of Emerging Technologies, Katina Michael

Professor Katina Michael

As the Program Committee Chair, I would like to first and foremost thank the forty person strong international program committee for their support, feedback and contributions from the outset. The Committee itself was made up of researchers from 11 countries, covering diverse disciplines and expertise. In their own right members of the program committee are renowned researchers, cited in many of the papers appearing in this year’s ISTAS full proceedings, and over the years appearing in associated publications such as IEEE Technology and Society Magazine. It was such an honour to work with persons possessing a truly collaborative spirit, some …

La Globalización De La Legislación Cambiaria, Bruno L. Costantini García

Bruno L. Costantini García

No abstract provided.

Unionization Of Professional And Technical Workers: The Labor Market And Institutional Transformation, Richard W. Hurd, John Bunge

Richard W Hurd

[Excerpt] Established institutions that serve the interests of white-collar workers find themselves at a critical juncture. On the one hand they can foresee the potential to augment membership and influence. On the other hand, they confront the reality of reconfigured labor markets. Growth (and indeed survival) is contingent upon being able to adapt to the changing needs and interests of professional and technical workers. The combination of technological advances and alterations in the functioning of white-collar markets suggests strategic reconceptualization and institutional transformation. This chapter explores the attitudes of professional and technical workers toward their jobs and labor market organizations …

Meta-Level Institutions Impacting Ict Innovation In Developing Economies: Intellectual Property, Sarah Kerr, Richard Boateng Phd

Richard Boateng PhD

Participation in the current informational economy is through innovation. Innovation is impacted by institutions, both enabling and constraining productivity. Meta-level institutions are increasing in significance with the inter-linking of national economies through processes of globalisation. Intellectual property (IP) and the digital commons (DC) are two meta-level institutions impacting information and communication technology (ICT) innovation in developing economies through increasing and decreasing innovation process transformation costs. Seen through a case study examination of the Simputer's innovation, IP motivates ICT innovation, by both acting as a normative institution and by offering economic rewards, decreasing transformation costs through increasing access to innovation inputs. …

Turning Packaging Into Profit, Rihaz Z. Chughatta

Rihaz Z Chughatta

Packaging can be an expensive function to maintain, but it doesn’t have to be. In fact, Packaging can be a source of income for a company. More accurately, what if you took a look at your company’s Profit and Loss and saw Packaging as a negative expense? That’s right, you can turn packaging into profit for your company. How do you accomplish this feat? Glad you asked … read on to find three simple ways to start this process (and satisfy your curiosity) …

Protección De Datos Personales, Bruno L. Costantini García, Norma E. Pimentel Méndez

Bruno L. Costantini García

Introducción a la regulación de la protección de datos personales en México.

Pathway To Organizational Ambidexterity: Why And How Firm Exploitation Promotes Its Future Exploration, Joseph O'Connor

Joseph P. O'Connor Jr.

This paper addresses the challenge that firms face in pursuing organizational ambidexterity because of the tendency for firm exploitation to crowd out firm exploration. Overcoming this challenge, this paper outlines why and how firm exploitation promotes its future exploration in the context of the firm’s product innovation process. March’s (1991) exploration-exploitation choice multitheoretical perspectives are employed to identify exploration and exploitation as distinct innovation learning processes that produce unique innovation outcomes: exploration creates product invention while exploitation generates product adoption and product innovation. This paper explains why firms choose to invest in either future exploration or future exploitation, and how …