Business Commons^™

Service Quality Of Mhealth: Development And Validation Of A Hierarchical Model Using Pls, Shahriar Akter, John D'Ambra, Pradeep Ray

Shahriar Akter

Advancing research on service quality requires clarifying the theoretical conceptualizations and validating an integrated service quality model. The purpose of this study is to facilitate and elucidate practical issues and decisions related to the development of a hierarchical service quality model in mobile health (mHealth) services research. Conceptually, it extends theory by reframing service quality as a reflective, hierarchical construct and modeling its impact on satisfaction, intention to continue using and quality of life. Empirically, it confirms that PLS path modeling can be used to estimate the parameters of a higher order construct and its association with subsequent consequential latent …

Exploring Loyalty In Mobile Information Services: The Role Of Sound Amusements, Shahriar Akter

Shahriar Akter

The aim of this research is to explore consumer loyalty in mobile amusement information services, using a behaviors-atisfaction‐ loyalty framework. Among many different frameworks of satisfaction‐loyalty, we investigated the impact of ‘use behavior’ on ‘satisfaction’ and that of ‘satisfaction’ on ‘loyalty,’ which results in a strong support of the existing model. It confirms that, on both paths, there are significant associations between a latent variable and a measurement variable of stronger amusement element than that of weaker ones. The results show that amusement contains seven types of measurement variables (i.e., E‐mail, SMS, MMS, Music, Ringtones, Video Streaming, Games) which have …

Serving The Poor By Marketing Information, Developing A Sustainable Village Phone Model In Bangladesh, Shahriar Akter, Jay Rajasekera, Mahfuzur Rahman

Shahriar Akter

Wireless technologies have created an unprecedented opportunity for rural customers in the developing world to solve their communication and information problems in an instantaneous, interactive and customised way. The framework of the study focuses on existing mobile village phone model in Bangladesh and suggests ways to make it sustainable through mobile information services marketing. The study has treated ‘village phone’ as a cost effective and interactive channel through which various information services can be marketed to serve customers in the rural settings.

Mhealth- An Ultimate Platform To Serve The Unserved, Shahriar Akter

Shahriar Akter

Objectives: To summarize major current developments and research in the field of mobile health (mHealth) services. Methods: Reports on the unique characteristics of mHealth platform and its role in delivering health services to the resource poor settings. Also, it evaluates different mHealth applications and identifies key success factors and challenges. Results and Conclusion: mHealth, based on the most ubiquitous and widely accepted technology, offers an unprecedented opportunity to serve the unserved by right time medical information services. There is growing evidence that it has already transformed healthcare delivery in many resource poor settings through its low cost, high reach and …

Predictable Responses In Currency Markets To Macroeconomic News: A Trading System Approach, Bruce Vanstone, Warwick Schneller

Bruce Vanstone

This paper analyses how the release of a macro news event affects exchange rate behaviour. The event examined was the US non-farm payrolls announcement and the British Pound (GBP)/ US Dollar (USD) were the selected currency pair. A trading system model was developed based on a formal methodology previously applied to equity markets. The system examined the currencies reaction to the announcement in determining whether any behavioural patterns were present. Based on the trading system, no exploitable trading patterns were found.

To Change Or Not To Change: How Regulatory Focus Affects Change In Dyadic Decision-Making, Jelena Spanjol, Leona Tam

Leona Tam

Successful innovation requires teams to embrace and enact change. However, team members often differ in their preferences for change. We examine how regulatory focus affects dyadic teams’ tendencies to enact change across an array of repeated brand management decisions. Understanding such tendencies is important, since the innovation process is characterized by a series of investment decisions typically made by teams, yet prone to significant biases. Regulatory focus theory provides a framework for understanding the dominant motivations driving decision-making during goal pursuit. It argues that individuals operate under either a promotion or prevention focus, influencing preferences for stability vs. change. We …

Defining The 'Social' In 'Social Entrepreneurship': Altruism And Entrepreneurship, Wee Liang Tan, John N. Williams, Teck Meng Tan

John N. WILLIAMS

What is social entrepreneurship? In, particular, what’s so social about it? Understanding what social entrepreneurship is enables researchers to study the phenomenon and policy-makers to design measures to encourage it. However, such an understanding is lacking partly because there is no universally accepted definition of entrepreneurship as yet. In this paper, we suggest a definition of social entrepreneurship that intuitively accords with what is generally accepted as entrepreneurship and that captures the way in which entrepreneurship may be altruistic. Based on this we provide a taxonomy of social entrepreneurship and identify a number of real cases from Asia illustrating the …

What Is The Social In Social Entrepreneurship?, Wee Liang Tan, John Williams, Teck Meng Tan

John N. WILLIAMS

No abstract provided.

Third Party Access And Refusal To Deal In European Energy Networks: How Sector Regulation And Competition Law Meet Each Other, Michael Diathesopoulos

Michael Diathesopoulos

In this paper, we will analyse the issue of concurrence between competition and sector rules and the relation between parallel concepts within the two different legal frameworks. We will firstly examine Third Party Access in relation to essential facilities doctrine and refusal of access and we will identify the common points and objectives of these concepts and the extent to which they provide a context to each other’s implementation. Second, we will focus on how Commission uses sector regulation and objectives as a context within the process of implementation of competition law in the energy sector and third, we will …

Research For Management Policy, Shyam Sunder

Shyam Sunder

No abstract provided.

Tourism Growth In Singapore: An Optimal Target, Habibullah Khan, Sock-Yong Phang, Rex S. Toh

PHANG Sock Yong

No abstract provided.

The Singapore Model Of Housing And The Welfare State, Sock Yong Phang

PHANG Sock Yong

While Singapore is not generally regarded as a welfare state, the provision of housing welfare on a large scale has been a defining feature of its welfare system. The extensive housing system has played a useful role in raising savings and homeownership rates as well as contributing to sustained economic growth in general and development of the housing sector in particular. Few would dispute the description of Singapore’s housing policies as 'phenomenally successful' (Ramesh, 2003). Singapore’s economic growth record in the past four decades has brought it from third world to first world status (Lee, 2000), with homeownership widespread at …

Motor Vehicle Taxes As An Environmental Management Instrument: The Case Of Singapore, Ngee-Choon Chia, Sock-Yong Phang

PHANG Sock Yong

No abstract provided.

From Efficiency-Driven To Innovation-Driven Growth: Perspectives From Singapore, Sock-Yong Phang, Kim Song Tan

PHANG Sock Yong

No abstract provided.

Bank Lending And Real Estate In Asia: Market Optimism And Asset Bubbles, Winston T. H. Koh, Roberto S. Mariano, Andrey Pavlov, Sock-Yong Phang, Augustine H. H. Tan, Susan M. Wachter

PHANG Sock Yong

This paper investigates the Asian real estate price run-up and collapse in the 1990s. We identify financial intermediaries’ underpricing of the put option imbedded in non-recourse mortgage loans as a potential cause for the observed price behavior. This underpricing is due to behavioral causes (lender optimism and disaster myopia) and/or rational response of lenders to market incentives (agency conflicts, deposit insurance, or limited liability of bank shareholders). The empirical evidence suggests that underpricing occurred in Thailand, Malaysia, and Indonesia. Consequently, these countries experienced a more severe market crash than Hong Kong and Singapore, where underpricing was kept under control by …

The Multiplier Effect: Singapore's Hospitality Industry, Habibullah Khan, Sock-Yong Phang, Rex S. Toh

PHANG Sock Yong

Tourism's contribution to Singapore's economy has increased over time. Tourism contributed 11.9% to Singapore's GDP in 1992, about half of that from direct revenues. Indirect and induced sources contributed about equally to the other half. While the direct effect of tourist expenditures on the Singapore economy are predominant, the indirect and induced effects are also significant, indicating strong sectoral linkages within the local economy, especially with respect to the hospitality industry.

The Great Academic-Practitioner Divide: A Tale Of Two Paradigms, D. Mcnatt, Myron Glassman, Aaron Glassman

D. Brian McNatt

For decades, many academicians have expressed concern about the gap between themselves and practitioners. In those decades, much has been written about the probable causes of and methods for narrowing this gap. Despite the dialog and the efforts to narrow it, the gap remains. This paper explores four assumptions related to the gap. We use paradigm theory to examine the "academic world" and the "practitioner world" and to explain how the separate worlds perpetuate the gap. We then propose that academicians either accept the gap or legitimize the pracademic viewpoint. a paradigm that reconciles the differences between the academic and …

On-Line Discovery Of Hot Motion Paths, Dimitris Sacharidis, Kostas Patroumpas, Manolis Terrovitis, Verena Kantere, Michalis Potamias, Kyriakos Mouratidis, Timos Sellis

Kyriakos MOURATIDIS

We consider an environment of numerous moving objects, equipped with location-sensing devices and capable of communicating with a central coordinator. In this setting, we investigate the problem of maintaining hot motion paths, i.e., routes frequently followed by multiple objects over the recent past. Motion paths approximate portions of objects' movement within a tolerance margin that depends on the uncertainty inherent in positional measurements. Discovery of hot motion paths is important to applications requiring classification/profiling based on monitored movement patterns, such as targeted advertising, resource allocation, etc. To achieve this goal, we delegate part of the path extraction process to objects, …

Evaluation Of Hedging Techniques As Instruments To Minimise The Impact Of Transaction And Translation Risks In Global Business Market, George E. Ekeha

George E Ekeha

The current global economic development has made it possible for corporate executives to operate anywhere they wish over the world. This opportunity, however, depends on the need and strategy of the company concern. Some companies go into the global market in order to exploit an opportunity that has been identified. Others go global as a market expansion strategy. Others may be due to the fact that the company has reached the maturity stage in its local market, they would have no choice than to go global in order to be in business.

Companies have many choices by which they can …

Genios Eclipsados, Guillermo Arosemena

Guillermo Arosemena

No abstract provided.

Socially Innovative And Commercially Viable: Partners Or Prisoners Of Future Business Developments, Patrick M. Dawson, Trevor A. Spedding, Michael D. Clements, Lisa Daniel

Trevor Spedding

There is a growing need for supply chain partners to work together in improving their performance and systems of operation. New information and communication technologies can be used to improve operations and facilitate the building of closer relationships, but they can also serve to undermine relations and create tensions. RFID represents the first major improvement traceability technology that potentially supersedes barcodes and our study seeks to develop a simulation model that moves beyond a purely technical analysis, towards an assessment that is able to accommodate the social and cultural dimensions in providing a dynamic roadmap for change.

How Accurate Is The Statement That “The Dividend Policy Of A Firm Is Irrelevant”., George E. Ekeha

George E Ekeha

Various studies suggest that the question of whether dividend policy affects the value of the firm has puzzled researchers and corporate managers for many years. It is evidence that dividend policy is one of the most widely researched topics in finance. Yet, researchers have different views about whether the percentage of earnings that a firm pays out in dividends materially affects its long-term share price, Dempsey et al, (1993). This essay tried to identify the various studies on the dividend puzzle. It is outlined in this essay that dividend payment by corporate organisations is influenced by various factors. Some of …

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The Effectiveness Of Virtual R&D Teams In Smes: Experiences Of Malaysian Smes, Nader Ale Ebrahim, Shamsuddin Ahmed, Salwa Hanim Abdul Rashid, Zahari Taha

Nader Ale Ebrahim

The number of small and medium enterprises (SMEs), especially those involved with research and development (R&D) programs and employed virtual teams to create the greatest competitive advantage from limited labor are increasing. Global and localized virtual R&D teams are believed to have a high potential for SMEs growth. Due to the fast growing complexity of the new product, coupled with new emerging opportunities of virtual teams, a collaborative approach is believed to be the future trend. This research explores the effectiveness of virtuality in SMEs virtual R&D teams. An online questionnaire emailed to Malaysian manufacturing SMEs and 74 usable questionnaires …

International Trade And Social Welfare: The New Agenda (Remarks), Lance A. Compa

Lance A Compa

This document is a transcript of Professor Lance Compa’s remarks at the January 7, 1995 meeting of the Section on International Law of the American Association of Law Schools.

[Excerpt] The fact that the International Law Section put this topic on its agenda at this annual meeting is an indication that the "linkage" between labor rights and international trade is an idea whose time has come. I don't want to overstate its novelty. There's a certain cycle to this dynamic, and in fact the post-World War II period and the early years of the GATT saw a flurry of interest …

Virtual R&D Teams: A Potential Growth Of Education-Industry Collaboration, Nader Ale Ebrahim, Shamsuddin Ahmed, Salwa Hanim Abdul Rashid, Zahari Taha

Nader Ale Ebrahim

In this paper, we present our more than two years research experiences on virtual R&D teams in small and medium-sized enterprises (SMEs) and draws conclusions, giving special attention to the structure of virtual teams required to support education-industry collaboration. We report the relevant results of an online survey study. The online questionnaire was emailed by using a simple random sampling method to 947 manufacturing SMEs. The findings of this study show that SMEs in Malaysia and Iran are willing to use virtual teams for collaboration and the platform for industry-education collaboration is ready and distance between team members or differences …

Investigating The Roles, Responsibilities And Practices Of Portfolio Managers In Australia: A Literature Review And Research Outline, Aileen Koh

Aileen Koh

Project Portfolio Management (PPM) is increasingly adopted by organizations in Australia. In order to select, prioritize and monitor simultaneous on-going projects with limited resources, there is a need for PPM to optimize investment by utilising a PPM governance structure to deal with constant change and focus on achievement of organizational strategy. This is particularly relevant in order to build on national and global recovery. PPM, due to its ambiguity and complexity, brings a great challenge for the portfolio manager to manage its processes, people and practices. However, literature indicates that PPM practices vary and need to be adapted to organizational …

Managing Projects In Context: Responding To Strategic Drivers, Lynn Crawford, Terry Cooke-Davies

Lynn Crawford

Project management as a field of practice initially focused on the standalone project and on development of generic standards, largely ignoring context. This has been challenged by attempts to provide useful categorizations of projects according to their different attributes, including aspects of context, and there is increasing interest in application of different project management approaches according to project type. Recognition of project management as an organizational capability has been a more recent development, but models and standards for organizational project management have been subject to a similar one size fits all approach. Recent research into the value of project management …

Dominio De Las Teorías Económicas, Guillermo Arosemena

Guillermo Arosemena

No abstract provided.

Research For Accounting Policy, Shyam Sunder

Shyam Sunder

No abstract provided.