Business Commons^™

Dimensions Of Mentoring Relationships In The Workplace: A Holistic Perspective, Miriam Grace-Rowland

Antioch University Dissertations & Theses

This was an exploratory study to understand the lived experience of those involved in mentoring relationships within a formal mentoring program in a corporate context. The researcher looked for rich detail about the nature of the relationship from the perspective of the mentor and mentee. To achieve a holistic perspective, the experience of organizational managers was deliberately included in the research. Exploration of this triadic relationship of mentor, mentee, and organizational manager has been neglected in the empirical literature. An exploration of where meaning intersected and diverged among the triad relationship members gave depth to the dimensional frame. Findings suggested …

The Role Of The Board And Its Interaction With The Successor's Human Capital In The Asian Family Enterprise, Soo-Hoon Lee, Phillip H. Phan, Toru Yoshikawa

Research Collection Lee Kong Chian School Of Business

This study examined the human and social capital factors associated with higher post-succession firm performance in family enterprises in Singapore. We also investigated the moderating influence of the board of directors in terms of its service role as stewards of the enterprise. We found that a successor's industry experience and diversity of network ties were positively associated with firm performance and boards that focused their role as advisors to the successor enhanced post-succession firm performance.

Too Little Or Too Much? Untangling The Relationship Between Corporate Philanthropy And Corporate Financial Performance, Heli Wang, Jaepil Choi, Jiatao Li

Research Collection Lee Kong Chian School Of Business

What is the relationship between corporate philanthropy and corporate financial performance? Some scholars argue that corporate philanthropy facilitates stakeholder cooperation and helps secure access to critical resources controlled by those stakeholders, suggesting that corporate philanthropy should be positively associated with corporate financial performance. In contrast, other scholars take a negative stance, suggesting that corporate philanthropy diverts valuable corporate resources and tends to inhibit corporate financial performance. Existing empirical studies have not found conclusive evidence on the corporate philanthropy-financial performance relationship. Integrating and extending existing perspectives, this study develops the argument that the relationship between corporate philanthropy and financial performance is …

When Asian Small And Medium-Sized Family Firms Spread Their Wings, Wee Liang Tan

Research Collection Lee Kong Chian School Of Business

No abstract provided.

Technology Strategy And China's Technology Capacity Building, Arnoud De Meyer

Research Collection Lee Kong Chian School Of Business

China has the potential to become a major source of innovation for the world. The scientific investment is in place and rapidly growing. But in order to reap the benefits of this investment its organisations will have to become better at managing innovation. One of the key elements of innovation management is the determination and implementation of a sound technology strategy. The purpose of this paper is to offer a framework and a detailed overview of what it entails to develop and implement a technology strategy. The paper emphasizes the alignment of the strategy with the organisational competencies and the …

Cost Structures In Defined Contribution Systems: The Case Of Singapore's Central Provident Fund, Benedict S. K. Koh, Olivia S. Mitchell, Joelle H. Y. Fong

Research Collection Lee Kong Chian School Of Business

Retirement systems are increasingly asked to do an ever-better job of enhancing the performance of pension investments. The Singaporean Central Provident Fund permits pension system participants to keep their money in a government-run investment pool, or if they wish, they may select professionally managed unit trusts for their retirement accumulations. Opting for investment choice also exposes members to additional investment costs not charged by the government-managed account. This paper explores the charges levied by the private fund managers and we show that foreign ownership, active style of management and equity/balanced funds tend to be most expensive. We conclude with a …

A Trust-Based Consumer Decision-Making Model In Electronic Commerce: The Role Of Trust, Perceived Risk, And Their Antecedents, Dan J. Kim, Donald L. Ferrin, H. Raghav Rao

Research Collection Lee Kong Chian School Of Business

Are trust and risk important in consumers' electronic commerce purchasing decisions? What are the antecedents of trust and risk in this context? How do trust and risk affect an Internet consumer's purchasing decision? To answer these questions, we i) develop a theoretical framework describing the trust-based decision-making process a consumer uses when making a purchase from a given site, ii) test the proposed model using a Structural Equation Modeling technique on Internet consumer purchasing behavior data collected via a Web survey, and iii) consider the implications of the model. The results of the study show that Internet consumers' trust and …

The Framing And Evaluation Of Multiple Hypotheses, Theodore J. Mock, Arnold Wright, Rajendra P. Srivastava, Hai Lu

Research Collection School Of Accountancy

This study provides exploratory evidence on auditors’ framing and evaluation of hypotheses, identifies implications for improving audit decision-making and facilitates the interpretation of prior research. Prior studies usually assume hypotheses to be framed as mutually exclusive and exhaustive. However, both verbal protocol evidence and probability assessments reveal that in a realistic case most auditors frame the hypotheses as a non-mutually exclusive and exhaustive set of causes. Further, auditor probability assessments tend to reflect multiple causes. Finally, exploratory analyses indicate auditors have difficulty in updating assessments consistent with the perceived interrelationships between hypotheses.

Project Options Valuation With Net Present Value And Decision Tree Analysis, Bert De Reyck, Zeger Degraeve, Roger Vandenborre

Research Collection Lee Kong Chian School Of Business

Real options analysis (ROA) has been developed to correctly value projects with inherent flexibility, including the possibility to abandon, defer, expand, contract or switch to a different project. ROA allows computing the correct discount rate using the replicating portfolio technique or risk-neutral probability method. We propose an alternative approach for valuing Real Options based on the certainty-equivalent version of the net present value formula, which eliminates the need to identify market-priced twin securities. In addition, our approach can be extended to the case of multinomial trees, a useful tool for modeling uncertainty in projects. We introduce within decision tree analysis …

Interviewers' Sensitivity To Impression Management Tactics In Structured Interviews, Filip Lievens, Helga Peeters

Research Collection Lee Kong Chian School Of Business

This study examines interviewers' sensitivity to impression management in structured interviews by determining the relative importance that interviewers attach to ( verbal and nonverbal) impression management as compared to the relative importance that they attach to predetermined competencies. Two samples of interviewers ( 55 Master I/O psychology students and 18 professional interviewers) watched and evaluated videotaped interviewees who were instructed to put their best foot forward. Results of relative weight analyses showed that the importance of verbal and nonverbal impression management tactics was relatively small as compared to the importance attached to job-related competencies. The type of interview format had …

A Closer Look At The Relationship Between Justice Perceptions And Feedback Reactions: The Role Of The Quality Of The Relationship With The Supervisor, Marjolein Feys, Nele Libbrecht, Frederik Anseel, Filip Lievens

Research Collection Lee Kong Chian School Of Business

Two field studies were undertaken to investigate the nature of the relationship between justice perceptions and feedback reactions. Previous work Suggests that the relationship between procedural justice and feedback reactions is mediated by the quality of the relationship with the supervisor. However, there are also good theoretical reasons to hypothesise that the relationship between justice perceptions and feedback reactions is moderated by relationship quality. Across two field studies, we found Support for both mediated and moderated relationships. Results of the moderator analyses showed that the positive relationship between justice perceptions and feedback reactions was more pronounced for subordinates in a …

Rethinking The Role Of Management Consultants As Disseminators Of Business Knowledge: Knowledge Flows, Directions, And Conditions In Consulting Projects, Andrew Sturdy, Karen Handley, Timothy Adrian Robert Clark, Robin Fincham

Research Collection Lee Kong Chian School Of Business

Consultants are seen as core agents in the dissemination of business knowledgethrough their relative expertise and/or rhetorical and knowledge management practices.However, relatively few studies focus specifically on their role in projects with clientorganisations. This paper examines knowledge flow in consultancy projects fromlongitudinal observation and interview research as well as a survey of clients andconsultants working together. Our analysis suggests that the conventional view ofconsultants as disseminators of new management ideas to clients is, at best,exaggerated and certainly misrepresents their role in project work. Firstly, it tends tooccur by default rather than by design. More importantly however, learning is oftenconcerned with …

Collective Outsourcing To Market (Com): A Market-Based Framework For Information Supply Chain Outsourcing, Fang Fang, Zhiling Guo, Andrew B. Whinston

Research Collection School Of Computing and Information Systems

This paper discusses the importance of and a solution to separating the information flow from the physical product flow in a supply chain. Motivated by the inefficient demand forecast caused by information asymmetry and lack of an incentive among supply chain partners to share valuable information, we propose a radically new framework called collective outsourcing to market (COM) to address many information supply chain design challenges. To validate the COM framework, we consider a supply chain with one manufacturer and multiple downstream retailers. Retailers privately acquire demand forecast information that they do not have incentive to share horizontally with other …

Discussing The Role Of The Business School, Stephen Dunne, Stefano Harney, Tony Tinker, Martin Parker

Research Collection Lee Kong Chian School Of Business

During the lead up to the publication of this Special Issue, we invited several figures to engage our original call for contributions in what ever way they saw fit. As these commentaries proliferated, it became increasingly apparent to us that it would be worth staging a virtual roundtable discussion – that being an online discussion co-ordinated and chaired by ephemera (in this case represented by Stephen Dunne) – devoted to the question of what today’s Business School is for. With this end in mind, contributors to this feature were asked to debate the Role of the Business School, with particular …

Personnel Selection, Paul R. Sackett, Filip Lievens

Research Collection Lee Kong Chian School Of Business

We review developments in personnel selection since the previous review by Hough & Oswald (2000) in the Annual Review of Psycholog. We organize the review around a taxonomic structure of possible bases for improved selection, which includes (a) better understanding of the criterion domain and criterion measurement, (b) improved measurement of existing predictor methods or constructs, (c) identification and measurement of new predictor methods or constructs, (d) improved identification of features that moderate or mediate predictor-criterion relationships, (e) clearer understanding of the relationship between predictors or between predictors and criteria (e.g., via meta-analytic synthesis), (f) identification and prediction of new …

Front Matter Of Volume 3 Number 1, Tufail A. Qureshi

Business Review

Front matter, Contents and Editorial Perspective

On Nonlinearities In Kse 100 Index Stock Return, Khurshid M. Kiani

Business Review

This research investigates possible existence of asymmetries in business cycle fluctuations in Karachi Stock Exchange (KSE) 100 index over money market rates. I model the relationship between excess stock return in KSE 100 index using a number of nonlinear time series models for constructing linearity tests for testing linearity in KSE 100 excess returns. These tests include Keenan test, Ramsay RESET test, and its improved versions i.e. RESET1 and RESET2 tests. The results based on Keenan test show statistically significant evidence of nonlinearities in KSE 100 excess returns. Likewise the results from Ramsay RESET test confirm this behavior. However, the …

Pilot Study Of 8 Smes In Pakistan, Ejaz Mian

Business Review

These (eight) cases study small firms (with 1-50 employees) in Pakistan to determine marketing factors that lead to success. Information is gathered through in-depth interviews with owner-managers on their premises. Convenience sampling is used within the city of Karachi. Firms included relate to production, and services (including retail). It was found that most of the firms are not marketing oriented and they do not understand marketing. Thus they will benefit from some kind of marketing training conducted by the government or through their own resources.

A Word About The Iba, About Our Authors, Note For Contributors, Back Matter, Tufail A. Qureshi

Business Review

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How Does Advertising Articulate The Tropes Of The Posthuman That Exist In Contemporary Culture?, Norah Campbell

Doctoral

The posthuman is a concept that has accrued much currency in disciplines as diverse as legal theory, artificial life science and philosophy. This thesis explores the meaning of the concept by initially examining what it means to be human, finding that art and science have so far failed to provide a long-lasting definition of humanness. Instead of a temporal “coming-after” stage of humanity, posthumanism might be more usefully seen as a concept that draws attention to the cracks that have always existed in the apparently water-tight description of the human- how the “human” has changed radically and continues to change …

The Influence Of The Servicescape On Post-Consumption Processes, Daire Hooper

Doctoral

The physical and atmospheric cues in service environments have long been accepted as potent contributors to consumers’ overall evaluations of their service experiences. Theoretical frameworks conceptualising how these environmental cues impact on both emotional and cognitive processes have been put forward, yet the empirical work supporting these theories has become highly disjointed with a great deal of confusion regarding what should be classified as an environmental stimulus. By integrating the extant literature, this dissertation attempts to overcome theoretical ambiguities and proposes a second order factor model of service environments, also known as the servicescape, which is subsequently tested using a …

Barriers To Adopting Activity-Based Costing Systems (Abc): An Empirical Investigation Using Cluster Analysis, Fawzi Abdalla Abusalama

Doctoral

This research seeks to establish why ABC adoption rates are low given the claimed benefits of the system. The view is taken that there are likely to be two sets of interacting variables influencing ABC adoption, contingent variables and the company’s ability or willingness to address implementation barriers. The contingency approach is a recent and important development in ABC research. From the perspective that there is no one universally appropriate MAS system, but that the appropriateness of any system is dependent on the factors facing the firm, it can be argued that ABC system adoption and success will depend upon …

The Cognitive Moral Reasoning Of Salespeople, Wayne Marshall Slough

Theses and Dissertations

This study revealed whether training programs designed to improve the moral reasoning of business-to-business salespeople in large company settings have an effect. It also revealed whether there were differences in the moral reasoning of two categories of those salespeople: marketers of products (tangible; produced, then sold) and services (intangible, perishable; can be produced, sold, and consumed simultaneously). Finally, it assessed salespeople's perceptions of company-provided ethics training programs.

Representing 21 different Fortune-1000 companies scattered across the Mid-Atlantic, Northwestern, and South-Central United States, 100 salespeople agreed to serve as study participants. Approximately half the participants were products marketers and half were services …

Developing A Multi-Objective Decision Model For Maximizing Is Security Within An Organization, Jeffrey Lee May

Theses and Dissertations

Numerous IS researchers have argued that IS Security can be more effectively managed if the emphasis goes beyond the technical means of protecting information resources. In an effort to adopt a broader perspective that accounts for issues that transcend technical means alone, Dhillon and Torkzadeh (2006) present an array of 9 fundamental and 16 means objectives that are essential for maximizing IS security in an organization. These objectives were derived using a value-focused thinking approach and are organized into a conceptual framework. This conceptual framework provides a rigorous theoretical base for considering IS security in a manner that accounts for …

An Overview And Tutorial Of The Repertory Grid Technique In Information Systems Research, Aaron Mosiah Curtis, Taylor Michael Wells, Paul Benjamin Lowry, Trevor Higbee

Faculty Publications

Interest in the repertory grid technique has been growing in the IS field. This article seeks to inform the reader on the proper use and application of the technique in IS research. The methodology has unique advantages that make it suitable for many research settings. In this tutorial, we describe the technique, its theoretical underpinnings, and how it may be used by IS researchers. We conclude by detailing many IS research opportunities that exist in respect to the repertory grid technique.

Probabilistic Sales Forecasting For Small And Medium-Size Business Operations, Randall E. Duran

Research Collection School Of Computing and Information Systems

One of the most important aspects of operating a business is the forecasting of sales and allocation of resources to fulfill sales. Sales assessments are usually based on mental models that are not well defined, may be biased, and are difficult to refine and improve over time. Defining sales forecasting models for small- and medium-size business operations is especially difficult when the number of sales events is small but the revenue per sales event is large. This chapter reviews the challenges of sales forecasting in this environment and describes how incomplete and potentially suspect information can be used to produce …

Causes And Consequences Of Grudge-Holding In Service Relationships, Matthew P. Bunker, Dwayne Ball

Department of Marketing: Faculty Publications

Purpose – The purpose of this paper is to place grudge-holding as a theoretical construct, measure it, and empirically place it in a nomological net and, additionally to discuss the consequences of grudge-holding in this research.

Design/methodology/approach – A 2 × 2 scenario-based experiment was performed using 320 subjects, approximately 80 people per condition. The size of the exit barrier (high/low) and the effectiveness of the service recovery (good/poor) were varied between each scenario to determine changes in grudge-holding.

Findings – Some consequences of grudge-holding are retaliation desire and communication avoidance. Although trust was tested in this research, and is …

Competitive Advantage In Alliance Governance: Resolving The Opportunism Minimization–Gain Maximization Paradox, Mark H. Hansen, Robert E. Hoskisson, Jay B. Barney

Faculty Publications

This paper offers a model of alliance governance that explicitly recognizes that managers of alliances simultaneously face the objectives of maximizing gains from trade while minimizing the threat of opportunism in the transaction—an apparent paradox. Our model shows that both the gains from trade and the threat of opportunism are influenced by firm characteristics (cooperative capabilities and trustworthiness) as well as transaction attributes (information asymmetry and asset specificity). The paradox may be resolved by strong form trustworthiness combined with relationship management capabilities because these characteristics allow the pursuit of gains from trade while simultaneously limiting the threat of opportunism.

Eagle Executive Magazine, Georgia Southern University

College of Business: News & Publications

• COBA Programs: AACSB Accredited
• Study to Define Football Options
• A Message from Dean Shiffler
• State-wide Water Plan
• Corporate Leadership Council Scholars
• Gentry 2008 Beta Gamma Sigma Chapter Honoree
• 18th Annual Accounting Day Celebration
• StAR Awards
• MBA in the Spotlight
• MSAE: New Online Economics Degree
• MAcc: Forensic Accounting
• Alumniville
• COBA’s Business Advisory Council
• Veteran Banker Honored
• Spring Commencement
• 2008 University Alumni Awards Dinner

The Impact Of Natural Disasters On Employee Turnover: The Shocks And After-Shocks Of Hurricane Katrina On It Professionals, James Davis

LSU Doctoral Dissertations

Hurricane Katrina was the most destructive natural disaster in American history and created the need for organizations along the Gulf Coast to employ disaster management and recovery plans. With the ubiquitous nature of computers and technology, IT professionals were critical organizational assets in executing those plans in order to insure the safety and recovery of valuable information. The purpose of this study is to gain a deeper understanding of the impact natural disasters have on IT professionals and their subsequent turnover decisions. The theoretical guide for this study was the Unfolding Model of Turnover (Lee and Mitchell 1994) that identifies …