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Full-Text Articles in Business

Differentiating Knowledge Processes In Organisational Learning: A Case Of ‘Two Solitudes’, Siu Loon Hoe, Steven L. Mcshane Oct 2007

Differentiating Knowledge Processes In Organisational Learning: A Case Of ‘Two Solitudes’, Siu Loon Hoe, Steven L. Mcshane

Research Collection School Of Computing and Information Systems

The fields of organizational behaviour (OB)/strategy and marketing have taken different paths over the past two decades to understanding organisational learning. OB/strategy has been pre-occupied with theory development and case study illustrations, whereas marketing research has taken a highly quantitative path. Although relying on essentially the same foundation theory, these two solitudes have had minimal cross-fertilisation. Furthermore, both fields tend to blur or usually ignore the distinction between structural and informal knowledge processes. The marketing literature, in particular, relies on the MARKOR scale, which measures structural knowledge processes. Informal knowledge acquisition and dissemination processes are almost completely ignored. The purpose …


Relational Space: Creating A Context For Innovation In Collaborative Consortia, Hilary Bradbury, Benyamin B. Lichtenstein, John S. Carroll, Peter M. Senge, Edward H. Powley Jun 2007

Relational Space: Creating A Context For Innovation In Collaborative Consortia, Hilary Bradbury, Benyamin B. Lichtenstein, John S. Carroll, Peter M. Senge, Edward H. Powley

College of Management Working Papers and Reports

Corporations are collaborating to meet complex global challenges heretofore considered beyond the mandate of business leaders. These multi organizational consortia are not philanthropic efforts but operate within market parameters with limited input from Non Governmental Organizations. In order to examine some dynamics of successful collaborative processes, we pursue an in-depth multi-method case study of “The Sustainability Consortium,” which has convened numerous Fortune 50 senior managers since 1999. We uncover the primacy of “relational space” – a rich context of trust and inquiry – within which participants create innovative projects for doing business in a sustainable way. Our analysis uncovers the …


Information Systems (Is) Connectivity As A Moderator Of The Effects Of Is Support For Information Interpretation On Firm Performance: An Empirical Study, Michael J. Zhang Jun 2007

Information Systems (Is) Connectivity As A Moderator Of The Effects Of Is Support For Information Interpretation On Firm Performance: An Empirical Study, Michael J. Zhang

WCBT Faculty Publications

This study examined and tested the roles of information systems (IS) connectivity in influencing the performance impacts of IS support for information sharing and IS support for information interpretation. Using data collected from a survey of large U.S. firms and the Research Insight (Compustat) database, the results showed that when IS connectivity was high, IS support for information sharing was positively related to profitability whereas IS support for information interpretation was negatively associated with profitability. These findings suggest that a high level of IS connectivity is a two-end sword for firms which rely on both IS support for information sharing …


A Comparative Assessment Of Knowledge Management Education Across The United States Department Of Defense, Gary Lee Wright Mar 2007

A Comparative Assessment Of Knowledge Management Education Across The United States Department Of Defense, Gary Lee Wright

Theses and Dissertations

Knowledge is a critical resource for organizations today, especially to the DoD. When organizations understand what knowledge is, they can begin to draw value from it. Drawing value from knowledge is best accomplished through the processes of knowledge management: knowledge creation, knowledge storage and retrieval, knowledge transfer, and knowledge application (Alavi and Leidner, 2001). Organizations can create an environment in which these processes flourish by ensuring the organization has the elements of a supportive leadership, structure to control and optimize knowledge sharing, technology to facilitate the KM processes, and a commitment to maximize knowledge sharing and continuously improve (Stankosky et …


Is Support For Top Managers' Dynamic Capabilities, Environmental Dynamism, And Firm Performance: An Empirical Investigation, Michael J. Zhang Jan 2007

Is Support For Top Managers' Dynamic Capabilities, Environmental Dynamism, And Firm Performance: An Empirical Investigation, Michael J. Zhang

WCBT Faculty Publications

Despite a continual interest in developing information systems (IS) to support the work of top managers, assessing the impact of IS support for top managers and their capabilities on the bottom-line performance of firms has received little attention in existing literature. Drawing upon the resource based view of competitive advantage, this paper argues that firms that provide IS support for their top managers’ dynamic capabilities may enjoy competitive advantage and superior firm performance. The performance impact of IS support for two key dynamic capabilities of top managers (fast response and mental model building) under different (dynamic vs. stable) external environments …