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Full-Text Articles in Business

Improving Practices In A Small Software Firm: An Ambidextrous Perspective, Nannette Napier Dec 2007

Improving Practices In A Small Software Firm: An Ambidextrous Perspective, Nannette Napier

Computer Information Systems Dissertations

Despite documented best practices and specialized tools, software organizations struggle to deliver quality software that is on time, within budget, and meets customer requirements. Managers seeking improved software project outcomes face two dominant software paradigms which differ in their emphasis on upfront planning, customer collaboration, and product documentation: plan-driven and agile. Rather than promoting one approach over the other, this research advocates improving software management practices by developing the organization’s ambidextrous capability. Ambidextrous organizations have the ability to simultaneously succeed at two seemingly contradictory capabilities (e.g. discipline and agility) which leads to enhanced organizational performance. Overall, this study asks the …


Escalation Of Commitment In Information Technology Projects: A Goal Setting Theory Perspective, Vijay Kasi Dec 2007

Escalation Of Commitment In Information Technology Projects: A Goal Setting Theory Perspective, Vijay Kasi

Computer Information Systems Dissertations

ABSTRACT ESCALATION OF COMMITMENT IN INFORMATION TECHNOLOGY PROJECTS: A GOAL SETTING THEORY PERSPECTIVE BY VIJAY KASI Aug 30, 2007 Committee Chair: Dr. Mark Keil Major Academic Unit: Center for Process Innovation Information technology (IT) projects are prone to failure. One explanation for the high failure rate among IT projects is that managers overly commit to a failing course of action, a phenomenon referred as escalation of commitment. While the notion of goals and commitment are central to the phenomenon of escalation, very few prior studies have investigated their impact on escalation. In this study, a research model rooted in goal …


Bad News Reporting On Troubled It Projects: The Role Of Personal, Situational, And Organizational Factors, Chongwoo Park Dec 2007

Bad News Reporting On Troubled It Projects: The Role Of Personal, Situational, And Organizational Factors, Chongwoo Park

Computer Information Systems Dissertations

An individual’s bad news reporting behavior has been studied from a number of perspectives and has resulted in a variety of research streams including the MUM effect (or reluctance to transmit bad news), whistle-blowing, and organizational silence. While many scholars in different areas have studied reporting behavior, it has not been widely discussed in the information systems literature. This dissertation research addresses an individual’s bad news reporting behavior (and its antecedents) in the troubled IT project context. Many social phenomena are multi-causal (Hollander 1971). The silence phenomenon involved in an individual’s bad news reporting behavior is multi-causal too. While prior …


A Contextualist Approach To Telehealth Innovations, Sunyoung Cho Aug 2007

A Contextualist Approach To Telehealth Innovations, Sunyoung Cho

Computer Information Systems Dissertations

A Contextualist Approach to Telehealth Innovations By Sunyoung Cho Abstract Healthcare is considered one of the most important social issues in the U.S. as well as in other societies with ever-increasing costs of medical service provision. The information-intensive nature of the healthcare industry and the perception of information technology (IT) as a way to ease up healthcare costs and improve quality have lead to increased use of and experiments with IT-based innovations. These activities present interesting research opportunities for IS researchers and they have led to an increasing body of knowledge on healthcare information systems. This research aims at contributing …


Generating User-Centric Dynamic And Adaptable Knowledge Models For World Wide Web, Li Lei Aug 2007

Generating User-Centric Dynamic And Adaptable Knowledge Models For World Wide Web, Li Lei

Computer Information Systems Dissertations

GENERATING USER-CENTRIC DYNAMIC AND ADAPTABLE KNOWLEDGE MODELS FOR WORLD WIDE WEB By LEI LI JUNE, 2007 Committee Chair: Dr. Vijay Vaishnavi Major Department: Computer Information Systems In the current Internet age, more and more people, organizations, and businesses access the web to share and search for information. A web-based resource is often organized and presented based on its knowledge models (categorization structures). The static and inflexible knowledge models of web-based resources have become a major challenge for web users to successfully use and understand the information on the web. In this dissertation, I propose a research approach to generate user-centric …


Individual-Technology Fit: Matching Individual Characteristics And Features Of Biometric Interface Technologies With Performance, Adriane Randolph May 2007

Individual-Technology Fit: Matching Individual Characteristics And Features Of Biometric Interface Technologies With Performance, Adriane Randolph

Computer Information Systems Dissertations

Abstract INDIVIDUAL-TECHNOLOGY FIT: MATCHING INDIVIDUAL CHARACTERISTICS AND FEATURES OF BIOMETRIC INTERFACE TECHNOLOGIES WITH PERFORMANCE By ADRIANE B. RANDOLPH MAY 2007 Committee Chair: Dr. Melody Moore Jackson Major Department: Computer Information Systems The term biometric literally means “to measure the body”, and has recently been associated with physiological measures commonly used for personal verification and security applications. In this work, biometric describes physiological measures that may be used for non-muscularly controlled computer applications, such as brain-computer interfaces. Biometric interface technology is generally targeted for users with severe motor disabilities which may last long-term due to illness or injury or short-term due …


Impact Of Transformational Leadership On System Exploration In The Mandatory Organizational Context, Xixi Li, J.J. Po-An Hsieh Jan 2007

Impact Of Transformational Leadership On System Exploration In The Mandatory Organizational Context, Xixi Li, J.J. Po-An Hsieh

Computer Information Systems Faculty Publications

Organizational investments in such complex information systems as customer relationship management (CRM) systems have reached a record high. Unfortunately, underutilization of these sophisticated technologies hinders organizations from realizing the promised returns on investment. This study tackles this issue from the perspective of intention to explore, which refers to individual intentions to explore the technology and seek new ways of using it. Drawing upon insights from concepts of exploration, extra-role behavior, technology acceptance, and transformational leadership, this paper proposes a research model for employees’ intention to explore in mandatory organizational contexts, with special emphasis on the effect of transformational leadership. The …


Explaining Employees Extended Use Of Complex Information Systems, J.J. Po-An Hsieh, Wei Wang Jan 2007

Explaining Employees Extended Use Of Complex Information Systems, J.J. Po-An Hsieh, Wei Wang

Computer Information Systems Faculty Publications

Investments in complex information systems by organizations reached a record high of U.S.$26.7 billion in 2004. Yet, organizations seldom use these systems to the fullest extent and attain the expected return on investment. This paper addresses the issue of system underutilization by investigating Extended Use, which refers to using more system features to support one's tasks. Extended Use was examined in the nomological networks of the IS Continuance (ISC) Model and Technology Acceptance Model (TAM). A field survey was conducted in a large manufacturing firm that had successfully implemented a popular enterprise resource planning solution for more than 2 years. …


Specifying Formative Constructs In Information Systems Research, Stacie Petter, Detmar W. Straub, Arun Rai Jan 2007

Specifying Formative Constructs In Information Systems Research, Stacie Petter, Detmar W. Straub, Arun Rai

Computer Information Systems Faculty Publications

While researchers go to great lengths to justify and prove theoretical links between constructs, the relationship between measurement items and constructs is often ignored. By default, the relationship between construct and item is assumed to be reflective, meaning that the measurement items are a reflection of the construct. Many times, though, the nature of the construct is not reflective, but rather formative. Formative constructs occur when the items describe and define the construct rather than vice versa.

In this research, we examine whether formative constructs are indeed being mistaken for reflective constructs by information systems researchers. By examining complete volumes …