Open Access. Powered by Scholars. Published by Universities.®

Business Commons

Open Access. Powered by Scholars. Published by Universities.®

Articles 1 - 6 of 6

Full-Text Articles in Business

Community, Fortitude, Satisfaction, And Loyalty: Tests Of Oliver's Proposed Frameworks, J. Martin Fraering Aug 2002

Community, Fortitude, Satisfaction, And Loyalty: Tests Of Oliver's Proposed Frameworks, J. Martin Fraering

Theses and Dissertations - UTB/UTPA

This paper discusses tests of two competing loyalty frameworks proposed by Richard L. Oliver. The cognition to action (CTA) loyalty model specifies four phases: cognitive loyalty, affective loyalty, conative loyalty, and action loyalty, a framework originally discussed by Oliver. The fortitude-community (F-C) loyalty model argues that loyalty is a function of the degree of personal fortitude and the extent to which customers feel that they are members of a community of consumers. In both of these models loyalty is posited to arise from customer satisfaction. Research hypotheses are formulated that assert positive relationships between satisfaction and various loyalty constructs. The …


Community Tourism Groups: Development For Sustainability, Ann Conway Jan 2002

Community Tourism Groups: Development For Sustainability, Ann Conway

Books / Book chapters

Environmental policy in Ireland draws on the principles and priorities set out in the National Sustainable Development Strategy, which was endorsed by Government and published in 1997. It recognises that future development in tourism can be sustainable only if the natural assets upon which they depend are protected. Sustainable tourism aims to meet the needs and aspirations of the host area and its people, holiday makers and operators alike in a way which respects them all and those who will follow on. There are many different government departments and national, regional and local agencies involved directly and indirectly in the …


Rehabilitation Of Mining Sites: Do Taxation And Accounting Systems Legitimize The Privileged Or Serve Community Interests?, Natalie P. Stoianoff, Mary A. Kaidonis Jan 2002

Rehabilitation Of Mining Sites: Do Taxation And Accounting Systems Legitimize The Privileged Or Serve Community Interests?, Natalie P. Stoianoff, Mary A. Kaidonis

Faculty of Commerce - Papers (Archive)

Accounting and taxation systems are considered as two coexisting institutional practices which claim to be neutral and to function for the benefit of society. These claims are examined with reference to the natural resources industry and the treatment of rehabilitation costs in Australia, as the impact of this industry, both economic and environmental, is significant. By comparing the practice of accounting in financial reporting and in taxation, the use of calculative and representational practices is exposed to identify contradictions, conflicts and disparities.


The Options For Future Assessment Models In Community Care, Kathy Eagar, Alan G. Owen Jan 2002

The Options For Future Assessment Models In Community Care, Kathy Eagar, Alan G. Owen

Sydney Business School - Papers

No abstract provided.


Scera, Jonathan Dunn, Jaime Power, Kent O. Smith, Lindsey Woodward Jan 2002

Scera, Jonathan Dunn, Jaime Power, Kent O. Smith, Lindsey Woodward

Student Works

In 1933, Sharon's Cultural, Educational, Recreational Association (SCERA) was founded by the Sharon Stake of the Church of Jesus Christ of Latter-day Saints in Orem, Utah. When founded, its purpose was to provide wholesome family-oriented events, theatrical productions, and showcase Community talent. Today, in a world of declining morals, SCERA continues to provide clean entertainment for families. However, the competition in the Orem-Provo area for family entertainment has increased significantly. In an attempt to increase their market share and improve their operations they asked our research group, Quantum Consulting, to conduct research to find who their target market is, and …


Community Organization Staff Perceptions About The Importance Of Selected Practices In Building Effective Community-University Service And Learning Partnerships, Bobbie Ruth Dixon Shaffett Jan 2002

Community Organization Staff Perceptions About The Importance Of Selected Practices In Building Effective Community-University Service And Learning Partnerships, Bobbie Ruth Dixon Shaffett

LSU Doctoral Dissertations

The purpose of this study was to explore community organization staff perceptions about the importance of selected practices in building effective community-university service and learning partnerships. The target population was community organization staff members who were current or potential partners for community-university service and learning partnerships. The accessible population was community organization staff members listed with a southern metropolitan volunteer placement organization in a an area served by several universities, one large Research I Land-grant university, a historically Black Land-grant university, and at least two other state universities. The researcher designed a mail survey questionnaire based on scholarly and practitioner …