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1981

Theses/Dissertations

University of the Pacific Theses and Dissertations

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The Formulation Of A Design To Evaluate The Effects Of Training On Banks, Alison Pratt Jan 1981

The Formulation Of A Design To Evaluate The Effects Of Training On Banks, Alison Pratt

University of the Pacific Theses and Dissertations

A well-run business combines motivated, trained employees with the right work environment to produce the greatest results at the least cost. When the results (from a product or service) do not exceed costs by a sufficient margin, at least one part of the system is not operating efficiently. This problem is caused by a production deficiency, which occurs when actual performance does not match the desired performance (Herem, 1979). In order to determine the root of this problem, two areas must be examined. These areas are (a) the nature of the work environment and its organizational structure, which may prevent …