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An Empirical Investigation Of Factors Influencing Knowledge Management System Success, John F. Whitfield Jr.
An Empirical Investigation Of Factors Influencing Knowledge Management System Success, John F. Whitfield Jr.
Theses and Dissertations
Knowledge has been viewed as a critical component for organizations. Consequently, organizations implement Knowledge Management Systems (KMSs) to seek competitive advantages, but they may encounter mixed results. This research draws on previous information system and knowledge management system success-related literature and selects eight factors that are believed to be critical for the successful implementation of a KMS. These factors were derived through a literature search of current KMS success-related literature. The purpose of this study is to identify factors that could have a clear influence on the development and implementation of KMSs. The study presents the empirical examination of a …