Business Commons^™

Data And Predictive Analytics Use For Logistics And Supply Chain Management, Anníbal C. Sodero, Yao Henry Jin, Mark A. Barratt

Management Faculty Research and Publications

Purpose

The purpose of this paper is to explore the social process of Big Data and predictive analytics (BDPA) use for logistics and supply chain management (LSCM), focusing on interactions among technology, human behavior and organizational context that occur at the technology’s post-adoption phases in retail supply chain (RSC) organizations.

Design/methodology/approach

The authors follow a grounded theory approach for theory building based on interviews with senior managers of 15 organizations positioned across multiple echelons in the RSC.

Findings

Findings reveal how user involvement shapes BDPA to fit organizational structures and how changes made to the technology retroactively affect its design …

Supply Chain Contracts, Coordination, And Ego Networks. A Research Proposal, Torsten Doering, Max Winterburn

Articles & Book Chapters

The potential of interest alignment between independent firms through supply chain contracts (SCC)is not fully utilized. An exhausting amount of analytical research indicates advantages of SCCs, buttheir use in practice is limited (Cachon, 2003). This article aims to illuminate the purpose of supply chain specific contracts as an interorganizational coordination tool, as seen through the lens of organizational theory. The central question of this study relates to the conditions and antecedents of supply chain contract use, with an emphasis on vertical dyadic and secondary horizontal links between companies in a supply chain. A review shows that this topic can benefit …

Innovation Ambidexterity And The Three-Legged Stool: The Value Of Business Processes, Janet Tinoco

Publications

Successful accomplishment of ambidexterity in innovation was, and remains today, a perplexing and challenging task for many firms, especially those in the competitive high-technology climate. Ambidexterity in this context is the ability to create radical product innovations for the future while also developing incremental product innovations for short-term return. Each type of innovation requires different—often opposing—structures, cultures, and processes. Thus, to become ambidextrous, companies must create a balanced mix of all three, each a leg in a three-legged stool.

Organizational Communication And Individual Behavior: Implications For Supply Chain Risk Management, Scott Duhadway, Steven Carnovale, Vijay R. Kannan

Business Faculty Publications and Presentations

Risk is a significant issue for supply chain managers. Not only must they contend with multiple dimensions of risk in decision making, they must reconcile decision making with broader organizational interests. This study examines the influence of organizational communication regarding supply chain risk on individual decision-making strategies and the perceptions of risk. A multi-stage experimental design is applied, in which decision makers make decisions across three dimensions of risk and adjust their risk-taking behavior after being presented with organizational communication regarding supply chain risk levels. The relationship between organizational communication and the perceptions of supply chain risk is then explored …

Optimal Stackelberg Strategies For Financing A Supply Chain Through Online Peer-To-Peer Lending, Guang-Xin Gao, Zhi-Ping Fan, Xin Fang, Yun Fong Lim

Research Collection Lee Kong Chian School Of Business

In recent years, supply chain finance (SCF) through online peer-to-peer (P2P) lending platforms has gained its popularity. We study an SCF system with a manufacturer selling a product to a retailer that faces uncertain demand over a single period. We assume that either the retailer or the manufacturer faces a capital constraint and must borrow capital through an online P2P lending platform. The platform determines a service rate for the loan, the manufacturer sets a wholesale price for the product, and the retailer chooses its order quantity for the product. We identify optimal Stackelberg strategies of the participants in the …

What Are The Opportunities For Manufacturing In The “One Belt One Road” Initiative? The Case Of Hong Kong’S Textiles And Clothing Sector, Eve Man Hin Chan, Alice Wai Ching Chu, Yui-Yip Lau, Danny Chi Kuen Ho, Hong O. Nguyen

Faculty of Design & Environment (THEi)

The One Belt, One Road (hereafter OBOR) initiative is a development strategy launched by China in 2015. Its aim is to increase economic co-operation among countries along the China’s Silk Road Economic Belt and 21st Century Maritime Silk Road that connect Asia, Europe and Africa. As one of China’s important economic drivers, Hong Kong’s anticipated gains taking part in this initiative are substantial. This is particularly true for companies in the textiles and clothing (T&C) sectors, as the OBOR initiative offers investment opportunities in developing low-cost production bases in developing countries and promotes global trade. The main objective of this …

An Integrated Lean Supply Chain Framework For U.S. Hospitals, Subhajit Chakraborty, Jorge A. Gonzalez

Management Faculty Publications and Presentations

We apply a lean supply chain framework to the healthcare industry in the U.S., drawing support from lean systems philosophy. We conceptualize a view of the U.S. healthcare ecosystem that places a hospital and its admitted patients at the center and describes how all entities inside and outside the hospital work can implement lean principles to improve patients' quality care. This application depicts how a holistic consideration of hospital resources available in both the internal and external supply chain would increase the optimal use of such resources and ultimately serve patients. We offer propositions suggesting that an integrated supply chain …

A Refined Framework Of Information Sharing In Perishable Product Supply Chains, Luluk Lusiantoro, Nicky Yates, Carlos Mena, Liz Varga

Business Faculty Publications and Presentations

Purpose – This study contributes to our understanding of the relationship between information sharing and performance of perishable product supply chains (PPSC). Building on transaction cost economics (TCE), organisational information processing theory (OIPT), and contingency theory (CT) this study proposes a theoretical framework to guide future research into information sharing in perishable product supply chains (IS-PPSC).

Design/methodology/approach – Using the systematic literature review methodology, 48 peer-reviewed articles are carefully selected, mapped, and assessed. Template analysis is performed to unravel the relationship mechanisms between information sharing and PPSC performance.

Findings – We find that the relationship between information sharing and PPSC …

A Simulation For Managing Complexity In Sales And Operations Planning Decisions, Scott Duhadway, David Dreyfus

Business Faculty Publications and Presentations

Within the classroom it is often difficult to convey the complexities and intricacies that go into making sales and operations planning decisions. This article describes an in‐class simulation that allows students to gain hands‐on experience with the complexities in making forecasting, inventory, and supplier selection decisions as part of the sales and operations planning process. The activity may be run during one class period and is flexible enough to accommodate almost any class size. During the simulation, students may apply forecasting techniques, inventory management concepts, and supplier selection processes, while experiencing the effects of supply chain disruptions. This simulation is …

Practical Supply Chain Management Knowledge From Industry-Academia Dialogue, Michael Haughton

Business Faculty Publications

Value co-creation, which can be defined as a joint initiative by two or more supply chain members to create value that cannot be created by the sole effort of one member, is a cornerstone concept in Supply Chain Management (SCM). To provide needed clarity about the concept, the invitation-only summit "World Class Supply Chain 2017: Value Co-creation", was convened on May 10th, 2017 in Milton, Ontario. The summit brought together accomplished executives, scholars, and students in the SCM field to engage in dialogue directed at uncovering actionable insights about three crucial issues:

1. The business benefits of value co-creation
2. The …

The Role Of Prior Sales Experience Of Buyers And Duration In Buyer-Seller Relationships, Scott C. Ambrose, Nwamaka A. Anaza, Brian N. Rutherford

Publications

This paper examines the impact that a buyer’s prior sales experience and the duration of the buyer-salesperson relationship has on the satisfaction and commitment linkages established within the literature. First, two key facets of satisfaction (social and economic) are linked to buyer’s commitment to the salesperson. Next, buyer-salesperson relationship duration is examined as an influencer between the satisfaction and commitment linkages. Following this, the study shifts its focus to examine if and how buyers with prior sales experience view the buyer-salesperson relationship different than buyers without prior sales experience. Findings of the study highlight the importance of developing our understanding …

Supply Chain Coordination With Two-Part Tariffs Under Information Asymmetry, Chongqi Wu, Kunpeng Lu, Tianqin Shi

Faculty Publications

Supply chain coordination literature indicates that two-part tariff contracts cannot coordinate a supply chain with a supplier and a retailer under information asymmetry, but can coordinate the channel under full information, while leaving the retailer zero profit. Motivated by the practice of Costco Business Centres, we incorporate customer heterogeneity, near-saturated retail market and asymmetric information into a stylised model. The retailer has the knowledge of customer heterogeneity while the supplier does not. The supplier, on the other hand, designs a menu of two-part tariffs for the retailer to choose from. We have found that two-part tariffs can coordinate the supply …

The Complementary Perspective Of System Of Systems In Collaboration, Integration, And Logistics: A Value-Chain Based Paradigm Of Supply Chain Management, Raed Jaradat, Frank Adams, Sawsan Abutabenjeh, Charles Keating

Engineering Management & Systems Engineering Faculty Publications

The importance and complexity of the problems associated with coordinating multiple organizations to configure value propositions for customers has drawn the attention of multiple disciplines. In an effort to clarify and consolidate terms, this conceptual research examines both supply chain management (SCM) and system of systems (SoS) literature to postulate, from a value-chain perspective, what roles integration and collaboration play in helping supply chains satisfy customer requirements. A literature review analysis was used to identify the commonalities and differences between supply chain management and system of systems approaches to examining interfirm coordination of value creation efforts. Although a framework of …

An Integrated Strategy For A Production Planning And Warehouse Layout Problem: Modeling And Solution Approaches, Guoqing Zhang, Tatsushi Nishi, Sarina D. O. Turner, Keisuke Oga, Xindan Li

Mechanical, Automotive & Materials Engineering Publications

We study a real-world production warehousing case, where the company always faces the challenge to find available space for their products and to manage the items in the warehouse. To resolve the problem, an integrated strategy that combines warehouse layout with the capacitated lot-sizing problem is presented, which have been traditionally treated separately in the existing literature. We develop a mixed integer linear programming model to formulate the integrated optimization problem with the objective of minimizing the total cost of production and warehouse operations. The problem with real data is a large-scale instance that is beyond the capability of optimization …

Physical And Digital Integration Strategies Of Electronic Device Supply Chains And Their Applicability To Eto Supply Chains, Claudia-Maria Wagner, Colm Ryan

Books/Book chapters

The growth in the manufacture and distribution of electronic devices presents a source of continuing innovation. Electronic devices are products that integrate physical forms (i.e. hardware) and virtual forms (e.g. software) to deliver value to customers. These forms are very different from a product design and supply chain perspective, but nevertheless they need to work closely together in order to create value for the customers. For electronic device manufacturers, it is important that processes are in place to facilitate the seamless integration of both forms throughout the engineering, production, distribution and support stages of the product lifecycle. This chapter examines …

Supply Chain Strategy And The Role Of Suppliers: Evidence From The Indian Sub-Continent, Muhammad Shakeel Sadiq Jajja, Vijay R. Kannan, Shaukat Ali Brah, Syed Zahoor Hassan

Management Faculty Publications

Supply chain strategy is widely recognized as being a crucial component of a broader corporate strategy. However, the relationships between a firm’s strategic supply chain focus, the tactical orientation of its suppliers, and the firm’s performance, are less well understood. Much of what is known is also based on developed country contexts. This study empirically examines relationships between a buying firm’s supply chain strategy and operational dimensions of its suppliers in a developing country context.

Supplier Selection With Shannon Entropy And Fuzzy Topsis In The Context Of Supply Chain Risk Management, Reza Kiani Mavi, Mark Goh, Neda Kiani Mavi

Research outputs 2014 to 2021

Supplier selection is the process of finding the right suppliers, at the right price, at the right time, in the right quantities, and with the right quality. The aim of this paper, is supplier selection in the context of supply chain risk management. Thus nine criteria of quality, on time delivery and performance history and six risks in the supply chain including supply risk, demand risk, manufacturing risk, logistics risk, information risk and environmental risk considered for evaluating suppliers. Shannon entropy is used for weighing criteria and fuzzy TOPSIS is applied for ranking suppliers. Findings show that, in the spare …

Consignment Contracts With Revenue Sharing For A Capacitated Retailer And Multiple Manufacturers, Yun Fong Lim, Yunzeng Wang, Yue Wu

Research Collection Lee Kong Chian School Of Business

We consider a retailer with limited storage capacity selling n independent products. Each product is produced by a distinct manufacturer, who is offered a consignment contract with revenue sharing by the retailer. The retailer first sets a common revenue share for all products, and each manufacturer then determines the retail price and production quantity for his product. Under certain conditions on price elasticities and cost fractions, we find a unique optimal revenue share for all products. Surprisingly, it is optimal for the retailer not to charge any storage fee in many situations even if she is allowed to do so. …

Combating Strategic Counterfeiters In Licit And Illicit Supply Chains, Soo-Haeng Cho, Xin Fang, Sridhar Tayur

Research Collection Lee Kong Chian School Of Business

Counterfeit goods are becoming more sophisticated, from shoes to infant milk powder to aircraft parts, creating problems for consumers, firms, and governments. By comparing two types of counterfeiters—deceptive, so infiltrating a licit (but complicit) distributor, or nondeceptive in an illicit channel—we provide insights into the impact of anticounterfeiting strategies on a brand-name company, a counterfeiter, and consumers. Our analysis highlights that the effectiveness of these strategies depends critically on whether a brand-name company faces a nondeceptive or deceptive counterfeiter. For example, by improving quality, the brand-name company can improve her expected profit against a nondeceptive counterfeiter when the counterfeiter steals …

Analysis Of Higher Educational Offerings In Operations Management, Heather Lutz, Laura M. Birou, Vijay R. Kannan

Management Faculty Publications

This paper presents the results of a large-scale benchmarking study of operations management (OM) courses in higher education. The goal of the research is to drive continuous improvement in the quality and value of the educational experience in academic institutions, and inform the training, development, and recruitment efforts of SCM professionals. A content analysis of a large sample of OM course syllabi was carried out to identify the content of both undergraduate and graduate courses, and the relative importance attached to individual topics. Gaps between topical coverage and what industry experts have identified as the important knowledge, skills and abilities …

Cash Flow Management And Manufacturing Firm Financial Performance: A Longitudinal Perspective, James R. Kroes, Andrew S. Manikas

IT and Supply Chain Management Faculty Publications and Presentations

A firm's cash flow policies, which manage working capital in the form of cash receivables from customers, inventory holdings, and cash payments to suppliers, are inexorably linked to the firm's operations. Building on earlier research, this study: (i) extends prior studies by examining the relationships between changes in cash flow measures and changes in firm financial performance using a longitudinal sample of firm data; and (ii) investigates the direction of the relationship between quarterly changes in cash flow positions and firm financial performance. This study is conducted using the Generalized Estimating Equations (GEE) methodology to analyze a longitudinal sample of …

Chesapeake Energy Corporation, Brian Blaylock, David Earle, Danielle Smith, Jeffrey S. Harrison

Robins Case Network

Chesapeake is the second largest producer of natural gas in the United States, but the company is struggling financially. In addition, its CEO left the company amid governance concerns. This case provides a description of upstream, midstream and downstream energy production and trends in those segments, and how Chesapeake has shifted its emphasis in an effort to increase its performance. The extreme price volatility in this industry is also described, as are technological advances in areas such as “fracking.”

The Transformation Of The Supply Chain Manager, Dave Mcmahon, Stephen A. Lemay, Jeffery A. Periatt

Association of Marketing Theory and Practice Proceedings 2014

This research examines the transformation of the job of supply chain manager. This involves an analysis of the activities of this position, the competencies needed, what the job requires, and the training that is needed. Suggestions on how to develop and provide training are discussed. This research was funded by CSCMP.

The People Dimension In Logistics And Supply Chain Management – Its Role And Importance, Edward Sweeney

Books/Book chapters

It is widely recognised that the effective application of logistics and supply chain management (SCM) has a vital role to play in European economic recovery. Experience suggests that success in achieving higher levels of supply chain integration (SCI) depends on both physical and technical components (the hard-wiring), as well as human and behavioural components (the soft-wiring). There is significant evidence that the latter has been largely neglected by the logistics and SCM community. Furthermore, it appears that the majority of supply chain improvement initiatives by practitioners have been primarily concerned with technological, structural and process issues. This chapter …

Decision Support For Lead Time And Demand Variability Reduction, Xin Fang, Cheng Zhang, David J. Robb, Joseph D. Blackburn

Research Collection Lee Kong Chian School Of Business

Companies undertaking operations improvement in supply chains face many alternatives. This work seeks to assist practitioners to prioritize improvement actions by developing analytical expressions for the marginal values of three parameters – (i) lead time mean, (ii) lead time variance, and (iii) demand variance – which measure the marginal cost of an incremental change in a parameter. The relative effectiveness of reducing lead time mean versus lead time variance is captured by the ratio of the marginal value of lead time mean to that of lead time variance. We find that this ratio strongly depends on whether the lead time …

Has Supply Chain Management Lost Its Relevance?, Natalie Descheres

Books/Book chapters

The context of business has changed dramatically over the last 15 years. The definition of need satisfaction, the shift from “dot to web” competition and the embedding of the organisation into a wider political and societal environment has transformed SCM contributions and the meaning of work for employees. Interdependence must evolve from the do-it-alone approach and yet the ashes are not proving fertile ground. In many ways, traditional models of management have not kept up with the changes and are taken aback by the complexity that surrounds us. Complexity is however not a feature of our world, but one of …

Where Next For Supply Chain Management?, Des Lee

Books/Book chapters

Supply chain management (SCM) has been so successful that it is largely taken for granted. Its success has been built on improving three key flows – of product, of money and of information – and on one core principle – core competence. What next for SCM? This article outlines the vulnerabilities that are embedded in modern supply chains and the unintended consequences of outsourcing activities that are not core competences. These consequences are global and have the potential to undermine past achievements. Finally, broad suggestions are made as to how these issues can be addressed and the areas on which …

The Impact Of Country-Of-Origin On The Liability-Of-Foreignness In The Acceptance Of Products In The Global Marketplace, Natascha Loebnitz, Michael Harvey

Association of Marketing Theory and Practice Proceedings 2013

Upon entering a foreign market, multinational corporations (MNCs) encounter business environments that are far more diverse and complex that what they are attuned to experiencing in their home market. MNCs face inherent encumbrances due to spatial distance, unfamiliarity with the local environment, differential treatment by the host country, and costs imposed by the homecountry environment, pertaining to the construct liability of foreignness (LOF). While prior research empirically demonstrated LOF’s existence at firm level of analysis with respect to various costs (e.g. survival, revenue, labor lawsuits, profitability), surprisingly little empirical work has been conducted on marketing derived costs, particularly at the …

The Effects Of A Disaster’S Onset On The Humanitarian Aid Supply Chain, Micheal J. P. Dwyer

Association of Marketing Theory and Practice Proceedings 2013

Through the development of an illustrative model, this conceptual paper argues that the relative timeframe of the onset of a disaster – whether slow or sudden - is related to the form of the supply chain response of the humanitarian aid organization. Further, a proposed method for researching the interrelationship between the nature of a disaster and how it affects the formulation of the humanitarian aid supply chain is offered. Several contributing characteristics of humanitarian aid supply chains are identified and described within the context of the model. Finally, several potential avenues for future research are described including the efficiencies …

Customer Service Employees In Logistics, Dave Mcmahon, Stephen A. Lemay, Jeff Periatt, Rose Opengart

Association of Marketing Theory and Practice Proceedings 2013

This article provides a description of the changing needs and role of customer service employees, their competencies, job requirements, and training needs. Four key findings for developing effective training options are discussed. The data comes from an original research project funded by the Council of Logistics Management (CSCMP).