Business Commons^™

The Problems Of Deficient Data When Planning For Religious Tourism: An Irish Case Study, Vreny Enongene, Kevin Griffin

Conference papers

This study stresses the importance of the availability of data and relevant statistics in the advancement of tourism knowledge and the enhancement of visitor experiences (pre-and post-experiences) for those particularly interested in visiting sacred sites, as well as its study. With sacred sites in the Island of Ireland as sites under study. The dearth in data and relevant statistics on religious tourism sites and their facilities, visitor numbers and their activities, management issues, and visitor experiences, at sacred sites in the Ireland of Ireland, although widely acclaimed as a country of saints and scholars, prompted the present investigation.

In arriving …

Exploring The Influence Of Holidaying In Wine Producing Countries On Consumer Wine Choice, Margaret Connolly

Conference papers

No abstract provided.

Investigating The Views Of Students To On-Campus Catering In A Third Level Educational Institution, Gereva Hackett, Detta Melia

Conference papers

The overall aim of this study was to investigate the views of students to on-campus catering, student preferences with food and to gather information and opinions on the current catering provision in a large third level educational institution. The survey sought to acertain factors influencing the type of food eaten by students, the type of establishments frequented for food, spend trends, how far students would walk to purchase food, the meal most frequently purchased during the college day, and factors important to students when eating out while at college. A questionnaire was administered to all students.

A comprehensive investigation of …

Surveying Labour Market Trends: A Demand And Supply Analysis Of The Quantity Surveying Profession In Ireland, Roisin Murphy

Conference papers

The construction and property sectors in Ireland have undergone significant change over the past decade. From a period of sustained growth in output and employment to a recession returning to the current period of expansion. While the cyclical nature of the sector and consequential impact on the labour market is widely recognized, the impact on the quantity surveying profession specifically is comparatively less well evidenced. A widespread survey of employers was undertaken to ascertain recent employment trends and likely future demand for quantity surveyors. At the same time an analysis of current enrolments on surveying programmes across the country provided …

Construction Professional Service Firm Management: A Longitudinal Study Of Strategic Planning In Irish Quantity Surveying Practices, Roisin Murphy

Conference papers

This paper reports on the ongoing investigation of strategic planning in Irish Quantity Surveying practices. The construction industry in Ireland has undergone a period of significant change in the last five years fuelling a shift in focus from tactical to strategic planning in professional service firms operating within the sector. A previous paper identified the type, scope and extent of strategic planning within Quantity Surveying (QS) practices in Ireland in the years up to and during the economic downturn. The current paper expands on the previous research by identifying changes in approach to strategic management within these professional service firms …

Careers In Culinary Arts, James Peter Murphy

Conference papers

The purpose of this presentation was to give individuals interested in pursuing a career in culinary arts the advice and access to education surrounding this field. Culinary arts covers the multidisciplinary field and areas of practice and study which includes culinary performing arts (cooking), gastronomy (food studies), bakery and pastry arts, food and beverage studies (bar, restaurant, barista), wine studies , food product development and health, hygiene and nutrition. So many individuals have come into this industry and gained local, national and international success.

Weathering The Storm Of Austerity, Deirdre Lillis

Conference papers

Higher Education Institutions (HEIs) collaborate with public funding and quality assurance agencies to balance programme delivery with funding and quality. After the financial crisis in 2008, many countries are now emerging from economic recessions, providing an opportunity to reflect on how HEIs have weathered the storm of austerity. During the period 2008 and 2015 overall funding to publically funded Irish HEIs fell by 14% despite enrolment of full-time students increasing by 25% (HEA, 2015). Against the backdrop of a national Strategy for higher Education reform, the strategic choices made by HEIs are considered along with the effectiveness of quality assurance …

The Study Of Traditional And Non-Traditional Marketing Communications: Target Marketing In The Events Sector., Gordon Geraghty, Ann T. Conway

Conference papers

There is a vast array of information on marketing but there is little literature on event marketing, specifically target marketing for events. The event sector is one that is constantly changing; the need to reinvent, innovate and self-disrupt is part and parcel for a sector that seeks to constantly entertain and turn a profit, so too is the marketing sector.

The research was carried out using face-to-face in-depth interviews and 1 focus group, all of which were audio recorded with the consent of the participants. The sample comprises of event and marketing professionals. The analysis focused on research’s objectives and …

Exploring The Values Of Mobile Phone Technology In Tanzania Tourism Smes, Deirdre Lillis, Renatus Mushi

Conference papers

SMEs have been one of the reliable

sources of income and employment worldwide. Mobile

technologies have widely been used in performing a

number of activities for SMEs. Mobile phone

technology is maintained by a single or few operators

which leave endusers

with huge relief as they no longer

deal with technical issues. However, despite the notable

advantages of using mobile phone technology in SMEs,

their values have been explained in a generic way.

Specifics on direct and indirect benefits and concerns

on particular aspect and circumstances have not been

explored. The main challenge is that it is difficult to

single …

Poitín – A Spirit Of Rebellion And Inspiration, James Peter Murphy

Conference papers

Abstract: Poitín is Ireland’s most ancient spirit distilled in rural locations for many centuries, its dark and chequered history continues to intrigue tourists and people alike, often referred to as Ireland’s Mescal, Cachaca or Grappa. This drink which preserved many rural communities and saved them from falling into poverty, driven underground for over 300 years it is making a significant comeback. This paper will explore the evolution of this ancient Irish spirit from its earliest mentions to its modern day popularity in the world of distilled spirits. Poitín is history in a bottle it is inextricably woven into the fabric …

Examining Best Practice For A Post-Graduate Module In Food Entrepreneurship, Kathleen Farrell

Conference papers

As a lecturer in entrepreneurship education, the challenge of embedding an entrepreneurship mindset in my students is of great interest. A traditional lecturing approach is inadequate and there is a call for more creative teaching and a more experiential learning approach. In the words of Plutarch

“Minds are not vessels to be filled, but fires to be ignited”

The author decided to evaluate an existing Masters module on food entrepreneurship in the light of best practice. The approach involved a review of the literature and both EU and national policy documents. The syllabus, teaching methods and assessments on the Masters …

Teacherpreneurs: From Vocation To Innovation, Anthony Paul Buckley, Kisito Futonge

Conference papers

The global market for e-learning is projected to reach $255 billion by 2017 with a compound growth average of 23% since 2012 (GSV Advisors, 2012). The shift towards digital learning has attracted a wave of digital entrepreneurs who are creating e-learning content, learning platforms, educational apps and online marketplaces. Nowhere is this more evident than in the online 'K-12' market (50 per cent share of the global e-learning market). The term K-12 refers to 12 years of formal primary and secondary education from kindergarten (K) or nursery – essentially pre-university level education. The purpose of this paper is to investigate …

Service, Sale And Marketing Of Alcohol For The Tourism, Hospitality And Retail Industries, James Peter Murphy

Conference papers

The responsible service, sale and marketing of alcohol for the tourism, hospitality and retail industries is crucial those working in the tourism, hospitality, culinary arts and retail industries including those in supervisory and management positions. This presentation explored a wide range of topics associated with sale and service of alcohol in these inter-related industries. Its aim was to provide attendees with a greater awareness of the effects of alcohol, and of their moral and legal obligations to act responsibly when supplying alcohol beverages or when dealing with alcohol misuse in their respective workplace. This presentation was also created to coincide …

Overcoming Fraud & Dishonesty In The Hospitality Industry, James Peter Murphy

Conference papers

The licensed industry is an increasingly competitive market place, many bars have responded by empowering staff and undertaking structural and management reforms in recent years. Undoubtedly, these changes have significantly raised the levels of customer service and enhanced customer satisfaction. Paradoxically these changes, combined with the responsibilities allocated to bar staff and management to supervise and manage bars with autonomous control have created more fertile conditions, scope and opportunity for dishonest actions by staff members.

The way licensed premises approach the issue of staff fraud is changing in response to the increased risk. Many bars have historically been anxious to …

Religious Heritages As Tools For Sustainable Economic Development: The Case Of Ireland’S Ecclesiastical Settlement Glendalough, Vreny Enongene, Kevin Griffin

Conference papers

Accelerating the shift towards a more sustainable sector are the priorities for the tourism industry (UNWTO, 2015). Therefore, it is against this background, that the United Nations general assembly has approved the adoption of 2017 as the international year of sustainable tourism for development, with the unique opportunity to advance the contribution of the tourism sector to the three pillars of sustainability, while raising awareness of the true dimensions of the sector which is often undervalued (UNWTO, 2015), in which the religious tourism sector is no exception. Nonetheless, within the religious tourism scholarship, the role tourism to religious heritages might …

Turning To Case Studies As A Mechanism For Learning And Evaluation In Action Learning, Denise O'Leary, Paul Coughlan, Clare Rigg, David Coughlan

Conference papers

Case studies are a useful means of capturing and sharing experiential knowledge by allowing researchers to explore the social, organisational and political contexts of a specific case. Although accounts of action learning are often reported using a case study approach, it is not common to see individual case studies being used as a learning practice within action learning sets. Drawing network action learning project this paper explores how the process of coaching, articulating, authoring, sharing and editing case studies provided a vehicle for learning and research within the network action learning sets. The intended contribution of this paper to the …

Performance Management In Irish Public And Private Sector Organisations: Moving Towards Multicultural Performance Management Practice, Kevin Paul Corbett

Conference papers

The purpose of this paper is to analyse how performance management (PM) has evolved to its current presence in Ireland as a sophisticated management tool. This paper will focus on intercultural and cross-cultural PM, its communication and training in the process in Ireland. This paper will examine its practice in the Irish private and public sectors and will also analyse a study on low-skilled employment of predominately migrant labour in Dublin. This paper will make a case for the roll out of PM to all sectors of the Irish workforce, including temporary and contract workers.

Evaluating The Contribution Of Technology Start-Up Incubators – Exploring Methodological And Data-Related Conundrums., Anthony Paul Buckley, Stephen Davis

Conference papers

Policy makers in developed economies see merit in supporting the innovative abilities of technology entrepreneurs. It is hoped that from these highly–educated entrepreneur(s), new technology and service–based firms (NTBFs) can emerge. Indeed empirical evidence suggests that it is fast-growing young firms (Gazelles) which provide the bulk of new employment growth (Henrekson & Johansson, 2010; Storey & Greene, 2010). Technology start-up incubators are one of a number of micro-policy interventions with which the state attempts to support these technology entrepreneurs to develop and commercialise their innovations. Incubators offer a range of services such as shared office accommodation, shared support services, business …

Review Of Factors Influencing Employees’ Willingness To Share Knowledge, Paul Mc Manus, Mohamed Ragab, Amr Arisha, Sue Mulhall

Conference papers

Effective management of knowledge is currently recognised as the foundation of any organisation to maximise its abilities and achieve business targets. Organisations strive to leverage knowledge stocks – mostly held in the minds of their individual employees – in order to create value and drive success. For organisations to promote effective knowledge management, they have to develop innovative methods to encourage knowledge sharing practices. Knowledge sharing (KS) is a vital organisational process which empowers individuals to confront challenges of uncertainty and complexity, instils best practices, and enables the transfer of knowledge between different parts of the organisation. Given the fact …

Exploring The Role Of Entrepreneurship In The Growth And Development Of The Smaller State., Anthony Paul Buckley

Conference papers

The median sovereign state size in the world has a population of 6.2m with 73 per cent of the states having a population under 20m (World Bank, 2014). Despite this, the mainstream literatures in most academic disciplines have chosen to neglect the unique determinants of smaller state growth and development. The purpose of this exploratory paper is to investigate whether smaller developed states actually perform better than other states and why? More specifically it investigates the role that entrepreneurship plays in this performance. This paper utilises an exploratory ‘cross-case’ analytic approach (Yin, 2014) in attempting to identify cross case patterns …

Publically–Funded Technology Start-Up Incubators – Evaluating Their Role And Contribution., Anthony Paul Buckley, Stephen Davis

Conference papers

Technology start-up incubators are one of a number of micro-policy interventions with which states attempts to support technology entrepreneurs. This paper outlines the challenges associated with evaluating start-up incubator services and advocates theory-based evaluation (TBE) methodology as a possible solution for effective evaluation in complex research settings such as this. An exploratory case study is used to illustrate the proposed TBE approach.

Examining The Factors To Knowledge Sharing Within An Organisational Context, Paul Mc Manus

Conference papers

Abstract

In a global economy, knowledge may be a company’s greatest competitive advantage (Davenport & Prusak 2000). As such, competition for this resource has driven an increased demand for “a conscious strategy [by organisations] of getting the right knowledge to the right people at the right time and helping people share and put information into action in ways that strive to improve organisational performance” (O’Dell et al. 1998). Thus, it is the aim of this paper to provide an investigative look at the factors influencing the willingness of employees to knowledge share (KS) within an organisational context. Separated into two …

An Integrated Approach Of Multi-Objective Optimization Model For Evaluating New Supporting Program In Irish Hospitals, Wael Rashwan, Heba Habib, Amr Arisha, Garry Courtney, Sean Kennelly

Conference papers

Hospitals are witnessing an inexorable growth in emergency admissions, which results in overcrowding and a poorer patient experience. The Acute Medicine Program (AMP) is one of the programs developed by the Irish health authority aimed at improving patient experience. To review the AMP intervention, this study applies a model that integrates three analytical approaches: simulation, multivariate factor analysis and multi-objective optimization. The simulation identified 14 different factors affecting five responses that were used to develop a Design of Experiments (DoE). Multivariate factor analysis used the DoE to determine the factors creating ‘bottlenecks’, such as downstream resources. The multi-objective optimization model, …

Modeling Of Healthcare Systems: Past, Current And Future Trends, Amr Arisha

Conference papers

Increasing demand for healthcare services, due to changes in demographic shifts and constraints in healthcare funding, make it harder to manage effective, sustainable healthcare systems. Many healthcare modeling exercises have been undertaken with the aim of supporting the decision-making process. This paper reviews all of the 456 articles published by the Winter Simulation Conference over the past 48 years (1967-2015) on the subject of modeling and healthcare system simulation, and analyzes the relative frequency of approaches used. A multi-dimensional taxonomy is applied to encompass the modeling techniques, problem applications and decision levels reported in the articles. One of the most …

Augmented Reality And The Events Curriculum: The Students' Perspective, Mary O'Rawe, Alex Gibson

Conference papers

The emergence of Augmented Reality (AR) as a ground-breaking technology has transcended both business and academic sectors. Despite its rapid rise commercially, evidence of the benefits of AR in the classroom at higher education is slower to emerge, with only a limited focus to date on its specific relationship with curriculum development and learning outcomes. To respond to the changing characteristics of the higher education learning environment, and the shift towards mobile learning (M Learning) and ubiquitous learning (U Learning), it is clear that educators should reflect these trends in curriculum design and didactic methods. This paper presents the findings …

The Concept Of 'Knowledge Creating': Re-Conceptualising The Problems Of Knowledge Transfer And Creation Processually, Conor Horan

Conference papers

How knowledge is created remains the subject of much debate (Kuhn, 1962). In fields of management, organisation studies and knowledge management, the hegemonic approach to studying the role of knowledge in management, and how it comes into being has predominantly been influenced by a knowledge transfer agenda. Recent attempts to explore a specific theory of knowledge creation (Nonaka, 1994) per se, have continued to rely on assumptions inherited from this knowledge transfer agenda. Here ‘events of transfer’ have been replaced with an emphasis on ‘events of creation’ suggesting that events of organisational knowledge creation require similar solutions to those addressing …