Business Commons^™

Demystifying The Link Between Social Media Addiction And Sharing Without Verification: The Role Of Absentmindedness And Wellbeing, Murad Moqbel, Khaled A. Alshare, Michael A. Erskine

Information Systems Faculty Publications and Presentations

We use salience and dual-system theories as the lens to investigate how (via which intervening mechanism) and when (under what condition(s)) social media addiction impacts unverified information sharing. Based on results from analyzing data from 234 social media users, we found that social media addiction augments unverified information sharing, and that absentmindedness partially mediates this relationship. Furthermore, we establish that wellbeing status buffers the harmful impact of social media addiction on unverified information sharing and absentmindedness.

College Professor Perceptions Of Effective Professor Characteristics: A Cross-Cultural Study, Khaled A. Alshare, Hana Y. Al-Sholi, Ola R. Shadid, Murad Moqbel

Information Systems Faculty Publications and Presentations

This study explores college professor perceptions of effective professor Characteristics through the lens of Media Naturalness Theory (MNT). A survey questionnaire was administered to samples of college professors in two countries (USA and Qatar) regarding their perceptions of effective professor’s characteristics. Demographic variables such as gender, age, discipline, rank, and teaching style were included in the questionnaire. The results of nonparametric analysis revealed significant differences in professors’ responses between the two samples. However, these differences were in the level of their ratings (e.g. very important versus important). The top five-rated characteristics were similar in both countries for each component of …

The Role Of Technology In Online Health Communities: A Study Of Information-Seeking Behavior, Leann Boyce, Ahasan Harun, Gayle Prybutok, Victor R. Prybutok

Information Systems Faculty Publications and Presentations

This study significantly contributes to both theory and practice by providing valuable insights into the role and value of healthcare in the context of online health communities. This study highlights the increasing dependence of patients and their families on online sources for health information and the potential of technology to support individuals with health information needs. This study develops a theoretical framework by analyzing data from a cross-sectional survey using partial least squares structural equation modeling and multi-group and importance-performance map analysis. The findings of this study identify the most beneficial technology-related issues, like ease of site navigation and interaction …

Longitudinal Healthcare Analytics For Early Detection And Progression Of Neurological Diseases: A Clinical Decision Support System, Gabriel Owusu, Xuan Wang, Jun Sun

Information Systems Faculty Publications and Presentations

Neurological diseases, including Alzheimer's disease (AD), are rising global health challenges. This study presents a two-stage decision support system (DSS) that uses machine learning and neuroimaging for early AD detection and monitoring. The first stage uses deep learning for predicting AD likelihood. The second leverages a 3D convolutional neural network to identify crucial brain regions in AD progression. Notably, the DSS offers a solution to machine learning's "black box" problem using an occlusion map explainability method, enhancing decision transparency. Its design is adaptable to other diseases using imaging data, underscoring its broad healthcare potential. By providing an innovative and interpretable …

Exploring The Coverage Of Cyberchondria Addiction In Newspapers: A Perspective From The Usa, Rifat Afrin, Mumtahina Obaid, Gayle Prybutok, Ahasan Harun, Victor R. Prybutok

Information Systems Faculty Publications and Presentations

Objectives: The purpose of this study is to investigate how US newspapers reported cyberchondria from 2009 to 2021. Cyberchondria shares similarities with addiction, making it imperative to delve into its representation in media. Cyberchondria refers to an issue of excessive and repetitive internet searches for health information often accompanied by obsessive-compulsive behavior. The goal of this research is locate the frames that appear in cyberchondria coverage, look at how the frames have changed over the given time span, and assess the emotions that the news frames portray.

Method: After collecting the relevant news items, the study applies correspondence analysis, sentiment …

Demystifying The Link Between Social Media Addiction And Sharing Without Verification: The Role Of Absentmindedness And Wellbeing, Murad Moqbel, Khaled A. Alshare, Michael A. Erskine

Information Systems Faculty Publications and Presentations

Through the lens of salience and dual-system theories, this paper seeks to investigate how (via which intervening mechanism) and when (under what condition) social media addiction impacts information sharing without verification behavior. The results, using data from 234 social media users, show that social media addiction augments sharing without verification behavior, and this relationship is partially mediated by fostering absentmindedness. Furthermore, wellbeing status buffers the harmful impact of social media addiction on sharing without verification and absentmindedness.

Understanding The Antecedents Of Patients’ Missed Appointments: The Perspective Of Attribution Theory, Guorui Fan, Zhaohua Deng, Lai C. Liu

Information Systems Faculty Publications and Presentations

The occurrence of missed appointments from online outpatient bookings significantly hinders the operational efficiency of outpatient services. This study aimed to investigate various factors influencing patients’ missed appointments from online outpatient bookings. Drawing on attribution theory, an empirical analysis was conducted using 382,004 authentic online outpatient appointments. The empirical findings revealed that appointment lead-time, appointment time, weekday appointments, online doctor rating, appointment doctor’s expertise, patient distance, and previous outpatient visit experience significantly influenced patients’ missed appointment behaviors from online outpatient bookings. Importantly, previous outpatient experience positively moderated the relationship between the appointment doctor’s expertise and patients’ missed-appointment behavior. This study …

Pro-Environmental User Behavior In The Lifecycle Of Consumer Electronics, Yaojie Li, Xuan Wang, Hanieh Javadi Khasraghi, Thomas Stafford

Information Systems Faculty Publications and Presentations

Acknowledging environmental sustainability as one of the most critical global challenges in our time, information systems (IS) scholars and practitioners have begun to address environmental problems by developing and implementing various green information systems. Besides pro-environmental IT artifacts, we argue that user-oriented green practices play a crucial role in ameliorating the adverse effects that result from making, using, and disposing electronic devices. To that end, we examine user intentions toward engaging in pro-environmental behaviors that can penetrate the electronic device lifecycle, which includes choosing, using, and disposing such devices. In particular, we adopt the extended theory of planned behavior as …

Dinner At Your Doorstep: Service Innovation Via The Gig Economy On Food Delivery Platforms, Geng Sun, Yeongin Kim, Yinliang (Ricky) Tan, Geoffrey G. Parker

Information Systems Faculty Publications and Presentations

Boosted by greater demand for convenience and then turbocharged by the coronavirus disease 2019 pandemic, online food delivery (OFD) has witnessed rapid growth over the past several years. Despite such growth, however, it is still unclear how incentives and payoffs of various parties are affected by the three-sidedness of the OFD market, which involves consumers, restaurants, and gig drivers—beyond the traditional two-sided setting. In this paper, we study the OFD platforms’ optimal choices in a competitive setting where the platforms compete on both prices and service quality. Our analysis shows that conventional insights from two-sided platforms do not completely carry …

Submitting Tentative Solutions For Platform Feedback In Crowdsourcing Contests: Breaking Network Closure With Boundary Spanning For Team Performance, Hanieh Javadi Khasraghi, Xuan Wang, Jun Sun, Bahar Javadi Khasraghi

Information Systems Faculty Publications and Presentations

Purpose

To obtain optimal deliverables, more and more crowdsourcing platforms allow contest teams to submit tentative solutions and update scores/rankings on public leaderboards. Such feedback-seeking behavior for progress benchmarking pertains to the team representation activity of boundary spanning. The literature on virtual team performance primarily focuses on team characteristics, among which network closure is generally considered a positive factor. This study further examines how boundary spanning helps mitigate the negative impact of network closure.

Design/methodology/approach

This study collected data of 9,793 teams in 246 contests from Kaggle.com. Negative binomial regression modeling and linear regression modeling are employed to investigate the …

Strategic Implications Of Online Retail Platforms’ Membership-Based Free Shipping Programs, Geng Sun, Huseyin Cavusoglu, Srinivasan Raghunathan

Information Systems Faculty Publications and Presentations

Product shipping is an indispensable but costly operation in online retailing. Although several initiatives are underway to reduce the shipping cost, an important innovation is the membership-based free shipping (MFS) program, in which a retail platform that allows third-party sellers to sell their products for a commission bears the shipping costs for purchases made by members who have paid an up-front fee. We identify several strategic impacts of MFS programs that are the key drivers to their success from the platform’s or other stakeholders’ perspectives. For example, we find that the membership fee collected by the platform does not cover …

Polyvinyl Alcohol (Pva)-Based Nanoniosome For Enhanced In Vitro Delivery And Anticancer Activity Of Thymol, Mohammadreza Abdihaji, Masoumeh Mirzaei Chegeni, Alireza Hadizadeh, Negar Farrokhzad, Zahra Kheradmand, Parastoo Fakhrfatemi, Fardad Faress, Kasra Moeinabadi-Bidgoli, Hassan Noorbazargan, Ebrahim Mostafavi

Information Systems Faculty Publications and Presentations

Introduction: There is an unmet need to develop potent therapeutics against cancer with minimal side effects and systemic toxicity. Thymol (TH) is an herbal medicine with anti-cancer properties that has been investigated scientifically. This study shows that TH induces apoptosis in cancerous cell lines such as MCF-7, AGS, and HepG2. Furthermore, this study reveals that TH can be encapsulated in a Polyvinyl alcohol (PVA)-coated niosome (Nio-TH/PVA) to enhance its stability and enable its controlled release as a model drug in the cancerous region.

Materials and Methods: TH-loaded niosome (Nio-TH) was fabricated and optimized using Box–Behnken method and the …

Unveiling The Dark Side In Smartphone Addiction: Mediation Of Strain And Moderation Of Hedonic Use On Well-Being, Murad Moqbel, Saggi Nevo, Fiona Fui-Hoon Nah

Information Systems Faculty Publications and Presentations

Purpose

The research purpose is to investigate the mediating and moderating relationships between smartphone addiction and well-being (i.e. health-related quality of life).

Design/methodology/approach

A survey of 236 smartphone users was used to test the research model.

Findings

The structural equation modeling analysis results show that smartphone addiction negatively impacts well-being by draining a key personal resource, energy, thus creating strain. The adverse effect of smartphone addiction on users' well-being is found to be more intense when smartphones are used for hedonic purposes.

Research limitations/implications

Through the conservation of resources theory lens, this study increases our understanding of the role of …

Teaching Tip: A Teaching Module Illustrating Erp Item Value Automation, Anil Singh, Vikram Bhadauria, George Mangalaraj

Information Systems Faculty Publications and Presentations

Large parts of the enterprise resource planning (ERP) processes are automated. One example is the item values in the sales order process. To execute a sales order, the ERP system applies a specific “find” strategy on a wide variety of data sources such as customer master, material master, and customer price-specific data tables, and extracts information such as customer class, discounts, and dates for computations of line items, namely, prices, discounts, and taxes. While completing their ERP assignments on the sales order process, students often see only the final sales order amount and ignore—and thereby fail to appreciate and understand—the …

The Double-Edged Sword Of Social Media Usage During The Covid-19 Pandemic: Demographical And Cultural Analyses, Khaled A. Alshare, Murad Moqbel, Mohammad I. Merhi

Information Systems Faculty Publications and Presentations

Purpose

This exploratory research aims to (1) investigate the bright and dark sides of social media use during the COVID-19 pandemic; (2) explore the impact of demographic factors on social media usage; and (3) assess the effects of cultural dimensions on social media usage.

Design/methodology/approach

The data are collected through an online survey. Factors derived from grounded theories and models such as affordance theory and Hofstede's cultural framework were considered. Spearman correlation and nonparametric analysis were used to test the hypotheses.

Findings

The results revealed that social media usage was positively associated with healing and affiliation, and negatively associated with …

Signalling In Donation Crowdfunding: The Role Of Mixed Product And Ideological Bundling, Bright Frimpong, Emmanuel Wusuhon Yanibo Ayaburi, Francis K. Andoh-Baidoo, Xuan Wang

Information Systems Faculty Publications and Presentations

Crowdfunding projects depend on signalling to demonstrate authenticity. However, literature on signalling has focused on investment and reward crowdfunding with lesser emphasis on donation crowdfunding. This study adopts the signalling theory and bundling concepts to explore the impact of two validation mechanisms on donation crowdfunding outcomes. Drawing from the literature on bunding and signalling, we investigate the impact of a mixed product bundling strategy (community pot mechanism) and ideological bundling strategy (thirdparty signalling) on donation project success. Based on data from Mchanga.com, our findings indicate that the mixed product bundling strategy positively influences project amount of funds raised and backer …

How Does The Authenticity In An Online Review Affect Its Helpfulness? A Decision Tree Induction Theory Development Approach, Rakesh Guduru, Francis K. Andoh-Baidoo, Emmanuel Ayaburi, Jerald Hughes

Information Systems Faculty Publications and Presentations

Drawing on multi-dimensionality of authenticity, this study focuses on the role of two distinct authenticities: nominal and expressive. We propose that the type of authenticity in a review will vary based on the reviews’ lexical density (word level) and breadth (sentence level). Using the decision tree induction approach, the main and interaction effects of the dimensions and forms of authenticity are examined for their effect on review helpfulness. The preliminary analysis of 470 reviews demonstrate that the lexical density form of expressive authenticity is a predominant predictor of online review helpfulness. Additionally, the effects of expressive authenticity depth, nominal authenticity …

Smartphone Addiction And Cultural Dimensions, Murad Moqbel, Valerie Bertelt, Maliha Alam, Abdul Younus Shaik, Sevilla Montoya, Megan Larson

Information Systems Faculty Publications and Presentations

Smartphone addiction is causing severe damage to individuals and societies alike. Previous studies have mainly focused on the effects of smartphone addiction, but they hardly focused on the cultural aspects leading to addiction. This study attempts to fill this void by shedding light on how Hofstede's four cultural dimensions, including 1) individualism-collectivism, 2) masculinity-femininity, 3) power distance, and 4) uncertainty avoidance, affect individuals' smartphone addictive behavior through the lens of attachment and coping theories. We offer suggestions for future research and practical implications based on these findings.

Pre-Purchase And Post-Purchase Sales Promotions On E-Commerce Platforms: The Effects Of Promotional Benefits On Customer-Based Brand Equity, Ting Zhu, Yaobin Lu, Bin Wang, Lijuan Zhao

Information Systems Faculty Publications and Presentations

This research examines the impacts of electronic commerce platforms' sales promotions' benefits on customer-based brand equity (platform brand awareness and platform brand association) and how these relationships are moderated by the promotion stage. Based on the two functions of sales promotions (stimulation vs. maintenance), we propose a five-benefit framework consisting of exploration, convenience, savings, social bonds and structural bonds. Our results reveal the two functions of sales promotions and the positive effects of the benefits on customer-based brand equity (CBBE). The differences between pre- and post-purchase sales promotions are also significant. We discuss the managerial and theoretical implications of these …

Examining Users’ Information Disclosure And Audience Support Response Dynamics In Online Health Communities: An Empirical Study, Joseph A. Manga, Francis K. Andoh-Baidoo, Emmanuel Wusuhon Yanibo Ayaburi, Diego Escobari

Information Systems Faculty Publications and Presentations

Online healthcare communities (OHCs) facilitate two-way interaction. Examining users’ information disclosure-audience support response dynamics can reveal insights for fostering a supportive environment, community engagement, bond formation, knowledge sharing, and sustained participation in OHCs. We propose a structural vector autoregression (SVAR) model of user disclosure and response dynamics in OHCs. Based on the health disclosure decision-making model and daily time series data, we examine the two-way interaction of two dimensions of disclosure efficacy with audience support response acceptance. Findings of the impulse response functions reveal that user information density leads to positive support response acceptance, whereas support response acceptance reduces the …

Framing Of Covid-19 In Newspapers: A Perspective From The Us-Mexico Border, Rifat Afrin, Ahasan Harun, Gayle Prybutok, Victor Prybutok

Information Systems Faculty Publications and Presentations

The degree to which the media report a health emergency affects the seriousness with which the people respond to combat the health crisis. Engagement from local newspapers in the US has received scant scrutiny, even though there is a sizable body of scholarship on the analysis of COVID-19 news. We fill this void by focusing on the Rio Grande Valley area of the US-Mexico border. To understand the differences, we compared such local news coverage with the coverage of a national news outlet. After collecting the relevant news articles, we used sentiment analysis, rapid automatic keyword extraction (RAKE), and co-occurrence …

Value Of Membership-Based Free Shipping In Online Retailing: Impact Of Upstream Pricing Model, Geng Sun, Huseyin Cavusoglu, Srinivasan Raghunathan

Information Systems Faculty Publications and Presentations

A consumer-side innovation in online retailing is membership-based free shipping (MFS) in which a retailer bears the shipping cost for purchases made by members that have paid an upfront membership fee. On the supplier side, the agency model of selling, where a retailer allows a third-party manufacturer to sell his product on the site for a commission, has been gradually replacing the wholesale model, where the retailer buys from the manufacturer at a wholesale price and resells to consumers at a retail price. We show that the shift to the agency model enhances the value of the MFS program to …

What Does Not Kill You Makes You Stronger: Supply Chain Resilience And Corporate Sustainability Through Emerging It Capability, Zhaojun Yang, Xiaoting Guo, Jun Sun, Yali Zhang, Ying Wang

Information Systems Faculty Publications and Presentations

Global epidemics and international conflicts disrupt supply chain operations. Many enterprises employ emerging information technology (IT) to reduce supply chain vulnerability and enhance supply chain resilience. Technologies like artificial intelligence and blockchain facilitate more robust supply chain operations, such as remanufacturing, just-in-time production, and automated workflow, leading to corporate sustainability along economic, environmental, and social dimensions. From a dynamic capability perspective, this article conceptualizes emerging IT capability and investigates its role in helping enterprises survive supply chain disruptions and prosper in the long run. A research model depicts the relationships among environmental uncertainty, supply chain vulnerability vigilance, emerging IT capability, …

The Use Of Text Analytics To Investigate Concepts In Intra- And Inter-Disciplinary Software Piracy Research Inter-Disciplinary Software Piracy Research, Jerald Hughes, Juan A. Chavarria, Francis Andoh-Baidoo

Information Systems Faculty Publications and Presentations

IS research has linked collaborators from diverse domains. IS research requires selecting and addressing an appropriate intradisciplinary or interdisciplinary scope. Identifying gaps in the current literature and deciding when and how collaborations among different disciplines may be fruitful poses challenges. We propose a process to analyze a corpus of documents from any topic, to identify potential collaboration areas.

A text analytics process is used to find areas of commonality and exclusivity among questions addressed in existing IS work by analyzing abstracts in papers from multiple disciplines studying 'software piracy.' We use term-term co-occurrence to find all the terms used in …

How Does Organizational Justice Work Across National Culture? Effects Of Procedural And Distributive Justice On Information Security Policy Compliance Across National Culture, Maliha Alam, Nan Xiao

Information Systems Faculty Publications and Presentations

Information security policy non-compliance has been a major issue in organizations. While organizational justice plays an important role in ISP compliance., previous studies have found justice works differently for people in various national cultures. This study investigates how procedural and distributive justices affect information security policy compliance across national cultures.

Unraveling Cyberloafing Paradox: Towards A Targeted Approach For Managing Cyberloafing, Bright Frimpong, Fatima Mohammed

Information Systems Faculty Publications and Presentations

Cyberloafing remains an important issue for organizations due to the ambivalent nature of its consequences. There is a need to extend the scope of motives that influence different kinds of cyberloafing to develop a broader understanding of cyberloafing and manage its consequences. Therefore, this study focuses on the triggers of specific cyberloafing behaviors towards developing targeted cyberloafing policies to address their prevalence

Deepen Electronic Health Record Diffusion Beyond Breadth: Game Changers And Decision Drivers, Xuan Wang, Jun Sun, Ying Wang, Yi Liu

Information Systems Faculty Publications and Presentations

Cloud computing, financial incentive and patient-centered care are the game changers that deepen EHR diffusion beyond breadth. Based on the innovation diffusion theory (IDT), technology-organization-environment (TOE) framework and alignment literature, this study examines how these changes shape business requirement, service value and society need that drive different phases of EHR diffusion in terms of planning, adoption, usage and upgrade. A longitudinal analysis with the USA National Ambulatory Medical Care Survey (NAMCS) reveals the impacts of different drivers on EHR diffusion. In addition to quantitative results, interview observations corroborate the relationships among game changers, decision drivers and EHR diffusion. The findings …

How Do Individuals Justify And Rationalize Their Criminal Behaviors In Online Romance Fraud?, Martin Offei, Francis K. Andoh-Baidoo, Emmanuel Wusuhon Yanibo Ayaburi, David Asamoah

Information Systems Faculty Publications and Presentations

Online romance fraud (ORF) is a growing concern with such serious negative consequences as financial loss or suicide to the victim. Majority of empirical studies on online romance fraud using attachment, deception, protection motivation and relation theories focus on the victim. While neutralization offers insights into how individuals justify their deviant behaviors, the results have not been consistent in different contexts. In the ORF context, offenders may not only rely on justifying techniques but also rationalize their actions by denying risk both to the victim and the offender. Thus, drawing from the neutralization and denial of risk theories, we develop …

Unraveling The Link Between Simulation Ehr Training And Task Performance: The Mediation Role Of Stress, Murad Moqbel, Vanessa Garza Clark, Aroop K. Pal, Lauren Pulino

Information Systems Faculty Publications and Presentations

Past research has explored the link between computer-mediated communication (CMC) and task performance, but it remains unclear how (i.e., under what mechanisms) CMC impacts task performance. Drawing on media naturalness theory and the stimulus-organism-response model as our theoretical framework, we develop a research model and describe how simulation-based EHR training (a type of CMC) can improve EHR-based task performance by mitigating stress. We empirically test the model with a unique experimental dataset from EHR lab assessment and questionnaires that 225 participants completed. The structural equation modeling analysis results show that simulation EHR training helped improve EHR-based task performance (both effectiveness …

Hands-On Introductory Training In Backdoor And Sql Injection Attacks, Anil Singh, Sandra Henderson

Information Systems Faculty Publications and Presentations

Software, though vital to organizations, come with risks attached. Malicious use of software has caused a great deal of damage to individuals, companies, and even countries. Accounting students generally do not acquire detailed understanding of such threats. To introduce accounting students to software vulnerabilities, we provide two MS Access exercises illustrating simplified versions of Backdoor attacks and SQL injection attacks. These quick and simple-to-do introductory exercises help accounting students get a closer look at software vulnerabilities. The COSO framework, to address such risks is discussed. Post exercise survey revealed increased understanding of software vulnerabilities.