Business Commons^™

Linking Sustainability Performance To Stock Resilience During And After Covid-19 Crisis: Evidence From Southeast Asia, Khalilul Rahman, Retnosari Retnosari, Sanda Patrisia Komalasari, Muhammad Wafiq

Jurnal Akuntansi dan Keuangan Indonesia

Background: The COVID-19 pandemic severely disrupted markets. While sustainability performance measured by ESG scores theoretically buffers against shocks, its efficacy in emerging markets with nascent sustainability frameworks remains underexplored. Method: We analyze a balanced panel of 1,395 observations from 279 non-financial Southeast Asian firms (2020–2024). Using OLS, lagged, and fixed effects models, we compare the impact of sustainability performance on stock resilience during the 2020–2022 and post-pandemic (2023–2024) periods. Findings: Sustainability performance (ESG scores) significantly enhanced stock resilience during the pandemic. However, this protective effect dissipated post-pandemic. Results confirm a statistically significant improvement in overall resilience following the crisis, as …

Smart Service Experience And Consumer Loyalty In Saudi Arabian Smart Hotels: The Mediating Roles Of Tourist Happiness And Value Co-Creation, Fahad M. Alhuqbani

Journal of Global Business Insights

Drawing on Cognitive-Affective System Theory (CAST), this study investigates the mediating roles of tourist happiness and willingness to co-create value in the relationship between Smart Service Experience (SSE) and loyalty among consumers of smart hotels in Saudi Arabia. Data were collected from 367 guests who had stayed in a smart hotel in Saudi Arabia within the past year and analyzed using Partial Least Squares Structural Equation Modeling. The findings reveal that SSE positively influences both tourist happiness and co-creation willingness, which in turn drive guest loyalty. Notably, the affective pathway through tourist happiness exerts a stronger effect on loyalty than …

Industry Implications Of A Scaffolded Hospitality Co-Op, Juan Mendez, Joel Reynolds

ICHRIE Research Reports

The hospitality industry faces a persistent skills gap as graduates enter the workforce with limited preparation in the adaptive, operational, and AI-enabled competencies modern employers require (Jackson, 2013; Sigala, 2018). Cooperative education offers a structured response, yet many programs default to a single internship that leaves the integration of theory and practice to chance. This report presents an undergraduate scaffolded cooperative education framework developed at a U.S. hospitality business school that sequences two foundation courses, six concurrent work-integrated courses, and a capstone digital portfolio across a two-year arc. The framework is grounded in experiential learning and scaffolding theory (Kolb, 1984; …

The Efficient Market Hypothesis In Youth Entrepreneurship: Understanding, Application, And Contextual Factors — A Systematic Literature Review, Omari Khalifa Mbura Prof,, Binto M. Binto

Business Management Review

This systematic literature review explores how youth entrepreneurs understand and apply the Efficient Market Hypothesis (EMH) in their decision-making, and examines the contextual factors influencing the decision-making nexus. Guided by a post-positivist framework, the review synthesises extant literature across youth entrepreneurship, finance, and digital strategy to map emerging themes and identify knowledge gaps. It covered a sample of 38 peer-reviewed articles, selected in accordance with the PRISMA guidelines. Findings of the systematic literature review show that youth entrepreneurs' engagement with EMH is largely experiential and indirect, influenced by digital literacy, social learning, and the realities of rapidly changing market environments. …

Regional Creative Economy Resilience Index: An Analysis Of The Creative Industry's Role In Fostering National Economic Resilience According To Asta Cita, Dks Nugraha Nugraha, Ramadhania Mumtaz Keesa

Jurnal Vokasi Indonesia

Indonesia's creative economy has survived worldwide economic shifts, especially the COVID-19 epidemic. This industry now drives innovation, culture, and technology. No systematic technique exists to quantify the creative ecosystem's impact on regional economic resilience. The Regional Creative Economy Resilience Index (IRED) is a conceptual model based on Asta Cita 2024–2029's eight strategic missions. This article uses the Asta Cita framework to describe how the creative industry strengthens national economic resilience and advances the IRED idea as a data-driven research and policy tool. This qualitative-descriptive study synthesizes 20 periodicals (2020–2025), analyzes policy, and maps themes using Asta Cita. Source triangulation …

Mitigating Common Vulnerabilities And Exposures In Cobol-Based Critical Systems Using The Strangler-Fig Pattern, Lauren E. Caruso, Vincent J. Compeau, Assefaw H. Gebremedhin

Military Cyber Affairs

COBOL-based legacy systems continue to underpin critical infrastructure in banking and government sectors despite their age and associated cybersecurity risks. Originally developed through a Department of Defense–sponsored initiative to standardize business computing, COBOL remains widely used in mission-critical environments. However, these systems face increasing vulnerabilities due to outdated security architectures, workforce shortages, and rising maintenance costs. This paper examines cybersecurity and operational challenges associated with COBOL systems and evaluates the Strangler Fig pattern as a modernization strategy that enables incremental replacement while maintaining continuity. The findings highlight implications for financial institutions and public-sector organizations dependent on legacy infrastructure.

Semantic Shields: Automating Critical Infrastructure Defense Via Nlp-Driven Ransomware Profiling, Henry Trowbridge, Ian Zalcberg, Ryan Schley, Carter Yagemann, Natasha Phan, Srikar Maduposu, Vimal Buck

Military Cyber Affairs

Ransomware poses a growing threat to critical infrastructure, where successful attacks can disrupt operational technology (OT) and industrial control systems (ICS) with significant public safety consequences. However, attributing ransomware incidents to specific threat actors remains challenging due to ransomware-as-a-service ecosystems, actor rebranding, and the obfuscation of traditional indicators of compromise. This paper presents Semantic Shields, an NLP-driven attribution framework that leverages BERT-generated semantic embeddings and DBSCAN clustering to profile ransomware actors through the linguistic characteristics of ransom notes. Using a dataset of 295 ransom notes from 189 distinct threat groups, the framework achieved an 87.2% true positive clustering rate and …

Artificial Intelligence And The Future Of Education: Embracing Opportunity With Purpose, Olusegun Felix Ayadi

Southwestern Business Administration Journal

No abstract provided.

Public Sector Experiences Of Disruptions In The Psychological Contract: The Influence Of Ideological Currency And Digital Transformation On Public Servants, Willemijn Van Haeften, Xander Lub, Pascal Ravesteijn, Pascale Peters

Communications of the IIMA

Digital transformation is reshaping public-sector work and may alter how public servants evaluate their psychological contract with their employer. This research-in-progress examines how critical incidents associated with digital transformation disrupt psychological contracts and how ideological currency, the perceived commitment to valued societal causes or principles, shapes subsequent trajectories toward renegotiation, repair, or exit. The study uses a qualitative phenomenological design based on semi-structured interviews with 20 employees from five Dutch municipalities experiencing transformation-related changes. The Critical Incident Technique is combined with the dynamic psychological contract phase model to reconstruct disruption trajectories, while thematic analysis identifies recurring patterns across cases. Preliminary …

Faculty Development Courses On Ai: Introducing The Faculty Ai Capability Selection Framework, Dan R. Bradbury, Barbara Jo White, H. Kevin Fulk, Raymond Large

Southwestern Business Administration Journal

University faculty members are faced with how to best address pressing needs for building artificial intelligence (AI) skills.  Some of these needs are student-focused, as employers seek graduates with useful AI skills.  Faculty members, understanding how generative AI can impact the work they do, also face pressures to enhance their own skills and comfort using AI tools.  In this article, we consider AI capabilities that are impacting organizations’ expectations for new college graduates as well as AI capabilities changing the shape of faculty members’ work.  We propose the Faculty AI Capability Selection Framework as a means to guide the development …

Interpretive Flexibility And The Social Construction Of Generative Ai In Education: A Scot Analysis, Elham Mousavidin, Sujin K. Horwitz

Southwestern Business Administration Journal

The rapid rise of generative artificial intelligence (GenAI) tools has intensified discussions about their role in education. This study uses the Social Construction of Technology (SCOT) framework to explore how educational stakeholders interpret GenAI and how these interpretations influence its development and adoption. Through an interpretive literature review of research published between 2021 and 2025, we examine stakeholder perspectives using SCOT constructs, including relevant social groups, interpretive flexibility, technological frames, and controversies. Results identify three main interpretive tensions shaping current debates: transformational force versus transactional tool, cognitive augmentation versus cognitive atrophy, and digital empowerment versus digital enslavement. These tensions show …

Current Research On The Use Of Ai In Higher Education, Jim A. Mccleskey

Southwestern Business Administration Journal

The rapid adoption of artificial intelligence (AI), particularly generative artificial intelligence (GenAI) tools such as ChatGPT, has introduced profound opportunities and challenges for higher education. This paper presents a thematic scholarly review of recent empirical studies, systematic reviews, and conceptual analyses examining AI’s impact on teaching, learning, assessment, and institutional practice. The literature highlights substantial benefits associated with AI use, including increased academic productivity, personalized and adaptive learning pathways, enhanced accessibility for diverse learners, and new opportunities for pedagogical innovation. At the same time, significant risks emerge related to cognitive offloading, erosion of critical thinking, academic integrity, blurred authorship, assessment …

Strategic Judgment In Leadership Decision-Making: Evaluating Ai In Organizational Contexts, Cate Wengelnik

Southwestern Business Administration Journal

This paper presents a classroom-based approach for teaching strategic judgment in leadership decision-making through the evaluation workplace communication and incorporates the use of artificial intelligence (AI). As AI tools become more common in organizational settings, leaders and employees must be prepared to assess outputs that may appear professional while containing inaccurate, unsupported or potentially risky information. This paper describes an instructional case in which students examine an AI-generated response to an employee inquiry about workplace accommodations and Human Resources related matters. Students (1) evaluate the message for clarity, tone and apparent usefulness, then (2) analyze the organizational risks created when …

Refereed Research - Indispensable Yet Not Fully Legitimate: Street Markets As Invisible Subsistence Infrastructure, Raji Srinivasan, Maria C. Merino

Subsistence Marketplaces

Street markets are key provisioning systems across the Global South, supplying fresh food, employment, and retail access absent formal infrastructure. Yet despite street markets’ functional indispensability to millions of low-income consumers, their legitimacy is chronically contested, affirmed by vendors and communities yet challenged by planners, developers, and state authorities who apply formal-economy criteria in evaluating them. We theorize this as a legitimacy paradox and ask what structural mechanisms sustain it? Using composite vignettes grounded in fieldwork, we theorize three mechanisms. First, visibility without recognition: street markets are hyper-visible yet excluded from cognitive templates of legitimate, formal retail. Second, asymmetric essentiality: …

Uae Audiences' Reliance On Social Media As A Source Of Information On Complementary And Alternative Medicine: A Study Of Al Ain City Residents Based On Media System Dependency Theory, Abdul Rahman Al-Toum, Mohammed Al-Kaabi, Najoud Al-Mansouri, Ahmed Bin Ishaq, Amer Khaled Ahmad, Maram Manajrah

Middle East Journal of Communication Studies

This study examined the extent to which UAE audiences rely on social media as a source of information on complementary and alternative medicine (CAM) and the resulting effects of this reliance. Grounded in Media System Dependency Theory, the study employed an audience survey using a questionnaire administered to a sample of (132) Emirati citizens in Al Ain. The findings revealed that the combined medium and high reliance reached (53%). Regarding the effects, cognitive effects recorded the highest arithmetic means, followed by affective and behavioral effects at comparable levels. Hypothesis testing showed no statistically significant differences in the degree of reliance …

Empowering Generations: The Role Of Family And Consumer Sciences In Advancing Financial Literacy And Resilience, Stephen Molchan

Journal of Educational Research and Practice

In this article, I explore the critical role of family and consumer sciences (FCS) in advancing financial literacy and resilience across generations. By addressing systemic financial challenges and integrating financial education into its curriculum, FCS empowers individuals and families to make informed decisions and build secure futures. The article highlights strategies such as early intervention, culturally relevant programs, and community outreach, emphasizing how FCS equips individuals with practical skills in budgeting, saving, debt management, and risk assessment. I discuss the importance of advocacy for financial inclusion and consumer protection as a means to create equitable opportunities for financial well-being, underscoring …

Mentorship As A Catalyst For Change Readiness: A Qualitative Study Of How Effective Mentoring Mitigates Burnout And Turnover During Organizational Transformation, Jeffery M. Camp

Journal of Online Mentoring

This qualitative study examined how effective mentorship mitigates burnout and attenuates turnover intention during organizational change, foregrounding the perspectives of experienced mentors. Drawing on Biggs’s presage–process–product (PPP) model, data were collected through semi-structured interviews (n = 12) and two focus group discussions (n = 6 each), engaging 18 unique mentors employed in organizations with 1,000 or more employees. Thematic analysis following Braun and Clarke’s six-phase protocol yielded four themes: (1) mentorship as strategic facilitation of organizational change; (2) mentorship as provision of emotional and psychological support; (3) empowering mentees through relationship-building; and (4) applying adaptive and reflective strategies. …

Supporting Women On The Hospitality Career Ladder: Fixing The Leadership Pipeline Drop-Off, Samantha A. Baker, Susan E. Gordon

ICHRIE Research Reports

The hospitality industry has a large discrepancy when comparing the number of women working within higher management roles compared to the number of men. This is despite women making up a majority of the hospitality industry. The goal for this study was to bring attention to this discrepancy by investigating how companies can retain female employees and aid in their career advancement. Interviews of a diverse set of women who all carry relations to the hospitality industry, produced three main themes of flexibility, career support, and work-life balance. Some actions that can be taken by companies to help women advance …

Digital Mindset Efficacy For Human-Ai Career Readiness, Frank Lin, Conrad Shayo

Communications of the IIMA

This article develops digital mindset efficacy as a key capability for human-AI career readiness. It argues that success in AI-shaped workplaces requires not only technical tool use but also the confidence and capacity to learn with, evaluate, collaborate with, and responsibly govern digital and AI systems. Drawing on digital mindset, digital intelligence, AI proficiency, self-efficacy, and life-skills literature, the article proposes a theory-based model linking digital mindset efficacy to AI proficiency and life skills through mastery experience, vicarious learning, social persuasion, and affective regulation. It illustrates the model through a General Education course, Leadership for Global Challenges: Exploring the Digital …

Twenty Years Later: Measuring The Accessibility Of The U.S. State Government Websites, Tanya Goette, Sean Lynch

Communications of the IIMA

Web accessibility remains an important issue as individuals rely on Internet access and web site accessibility for daily functions. It is an unwritten rule that people should access an organization’s website to search for answers before calling to ask a human (or a bot). Over twenty years ago, in 2005, a study (White, Goette, & Young) was conducted to analyze the accessibility of state government web sites. The assumption was made that state governments should be setting an example of following accessibility guidelines. The study found that about a third of the home pages did not meet basic accessibility guidelines. …

Beyond Ai Literacy: Developing And Validating A Reflective Human–Ai Learning Scale In Higher Education, Alison Munsch Phd

Communications of the IIMA

Generative artificial intelligence (GenAI) is transforming higher education, yet current AI literacy frameworks primarily assess what students know about AI and how they use it rather than how they think while learning with AI. This paper introduces Reflective Human–AI Learning (RHAL), a complementary construct that captures the quality of students' reflective cognition while collaborating with AI. Drawing upon AI literacy, metacognition, significant learning, critical thinking, and self-regulated learning, the study proposes a multidimensional instrument and outlines a rigorous psychometric validation process. The resulting scale is intended to complement—not replace—existing AI literacy measures by assessing reflective judgment, intentional inquiry, and ethical …

When Does Global Search Pay For Itself? A Measured Exploration Cost And Energy Break-Even Analysis Of A Metaheuristic Search Controller In Solar Energy Systems, Mohamed Ali Muammar Ezgour

Communications of the IIMA

Autonomous energy systems increasingly delegate the choice of operating point to embedded search algorithms, trading a fast local optimizer that can settle on a wrong point against a slower global search that guarantees the right one at a measurable cost. This paper reframes maximum power point tracking under partial shading as that decision and measures its economics on a fixed photovoltaic plant in MATLAB/Simulink. A Hippopotamus Optimization global search handed over to incremental conductance is compared with incremental conductance alone across seventeen initial duty cycles and thirty random seeds. The hybrid reached the global peak in all thirty seeds, whereas …

Advancing Blood Production And Distribution: Leveraging Ai In The Expeditionary Care Environment, Andrew Hall, Michael Carrillo, Garrion Jackson, Jennifer Hall, Ryan Comes

Joint Force Quarterly

It is a whole of government effort to ensure there is sufficient blood supply during times of crisis and conflict. The interagency is responsible for the blood production, delivery and ultimately utilizes blood across the world to treat hemorrhaging patients. Blood is an individually donated resource that saves lives in the expeditionary environment. The ideal blood supply chain maximizes production, utilization, and remaining shelf life of blood products where it is needed across the world. Optimized production and delivery of blood maximizes lifesaving while minimizing wastage. The advancement in artificial intelligence represents an opportunity to apply technology to this critical …

Mission Over Bureaucracy: Special Operations Command’S Warrior-Driven Model For Defense Innovation, Robert D. Seader

Joint Force Quarterly

In an era of accelerating technological change, military organizations must rapidly develop and field new capabilities to maintain battlefield superiority. Traditional defense acquisition processes, optimized for peacetime oversight and risk avoidance, now take four times longer than in the 1950s, threatening to undermine military effectiveness against rapidly modernizing adversaries. This paper examines how the United States Special Operations Command (USSOCOM) has pioneered a fundamentally different acquisition approach that delivers new capabilities in months rather than the decades typical of conventional programs.

Through extensive interviews with senior acquisition leaders, this analysis identifies three core elements of USSOCOM’s success: a mission-centric culture …

Bitseat: Reimagining The Financing For Airliners Using Nonfungible Tokens (Blockchain Technology), Edwin S. Ongola

Journal of Aviation Technology and Engineering

This essay describes how blockchain technology, particularly nonfungible tokens, can be used to raise funding for airliners. The essay begins with a brief overview on the costs, categories, and acquisition methods of airliners. After that, the essay introduces concepts on blockchain technology, tokens, and smart contracts. The essay then touches on how nonfungible tokens can be used to facilitate fractional ownership of airliners. From there, the essay discusses Bitseat, a conceptual nonfungible token for fractional ownership of airliners, covering its overall design, appeal, marketplace alternatives, and challenges. Finally, in the discussion, the essay summarizes the overall concept and outlines its …

The Nine-Block Pyramid: A Structural Framework For Cultivating An Ai Adoption Mindset Culture At Enterprise Scale, Ahmad Masri

Communications of the IIMA

Enterprise artificial intelligence (AI) adoption is nearly universal in name but shallow in practice: a large majority of organizations now use AI in at least one business function, yet only a small minority have scaled it enterprise-wide, and leadership commitment rather than technology is repeatedly cited as the binding constraint. This conceptual paper argues that AI adoption is fundamentally a mindset-culture problem, not a tooling problem, and proposes a nine-block pyramid as a practical framework describing a sequencing heuristic, anchored in established organizational-behavior theory, for the cultural conditions an enterprise should build to sustain an AI adoption mindset: (1) Enterprise …

Ai Slop In The Generative Ai Era: Uncovering Hidden Costs For Information Quality, Trust, And Human-Centered Systems, Blenda G. Mutuma

Communications of the IIMA

The rapid proliferation of generative AI tools has fundamentally altered the volume, velocity, and perceived quality of information produced across academic and professional settings (Bommasani et al., 2021; Stanford Institute for Human-Centered Artificial Intelligence [HAI], 2025). Yet this expansion has introduced a critical and underexamined threat to sustainable information ecosystems: what this paper formally terms AI slop ; defined as AI-generated content that achieves surface-level plausibility while offering limited substantive value, accuracy, or contextual depth. At scale, AI slop degrades information quality and erodes institutional trust (Bender et al., 2021; Weidinger et al., 2021). More critically, it generates what this …

Ai-Assisted Software Development And The Change Of Organizational Rhythms, Jarl Tuxen, Morten Boesen, Sarah O'Neill

Communications of the IIMA

Based on a qualitative study of a Danish NGO collaborating with an AI-enabled software vendor, this paper examines how the speed of AI-assisted software development challenges established organizational rhythms of evaluation and governance. The preliminary analysis suggests that AI-assisted development not only accelerates software production but also destabilizes established mechanisms for evaluation, responsibility allocation, and legimitization in software development projects.

People Orientation And Thing Orientation In Business Majors: Implications For Assessing The Impacts Of Cross-Functional Business Program Curricula, Todd J. Hostager, David A. Christopher, Kristy J. Lauver, Christopher Knowles

International Journal for Business Education

Background/Introduction/Purpose:  Prior research documented significant differences in people orientation and thing orientation (PTO) based on type of major and sex.  This study examines a set of measures for helping business programs to assess whether they are producing graduates equipped to consider both people and things when making decisions, regardless of their major or sex.

Methods/Design:  Students in a strategic management capstone course spent a single 75-minute session responding to a brief new venture pitch by identifying what types of additional information they would need to decide whether to invest in the business.  Three Likert-scaled options gauged the extent to participant …

Factors Shaping The Graduate Assistantship Experience In Ncaa Division I Athletic Departments, Kelly P. Elliott, Kate Labate, Josh Tennant, Chris Espinosa

The COSMA Journal

Graduate Assistantships (GA) are a critical component of career preparation in sport management, yet little is known about how the GA experiences vary across institutions, and intercollegiate athletic departments. This exploratory study examined differences in intercollegiate athletic department GAs based on NCAA Division I subdivision, length of time the GA served in the position, and how the GA found the opportunity. Survey data were collected from GAs listed on athletic department staff directories. The instrument assessed functional areas, supervision, compensation, satisfaction, and perceived career impact. Chi-square analyses compared GA experiences across institutional and student-level variables. Overall, the findings suggest that …