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Full-Text Articles in Business

Strategies Retail Managers Use To Retain High-Performing Salespeople, Eric M. Packer Jan 2022

Strategies Retail Managers Use To Retain High-Performing Salespeople, Eric M. Packer

Walden Dissertations and Doctoral Studies

Some retail managers lack strategies to improve the retention of high-performing salespeople. Losing high-performing salespeople leads to capital losses that threaten organizational and community sustainability. Grounded in leader-member exchange leadership theory, the purpose of this qualitative single case study was to explore strategies used by four retail managers to retain high-performing salespeople in Atlanta, Georgia. Data were collected using semistructured interviews and a review of company documents. Data were analyzed using thematic analysis, and three themes emerged: interpersonal relationships, recognition, and operational programs. A key recommendation for retail industry leaders is to develop a culture of trust by demonstrating transparency …


Physician Authentic Leadership As Health Care Managers And Its Impact On Subordinates’ Ethical Strength, Eddie M. Christian Jan 2022

Physician Authentic Leadership As Health Care Managers And Its Impact On Subordinates’ Ethical Strength, Eddie M. Christian

Walden Dissertations and Doctoral Studies

Physicians exercising the characteristics of authentic leaders may be better equipped to affect the ethical strength of health care staff and provide a vehicle for reducing corruption in the health care industry. This position suggests that physicians practicing with these particular qualities are more effective than those who are not genuine, transparent, or committed to maintaining emotional balance in their work relations. The purpose of this quantitative correlational study was to determine whether physician authentic leadership (AL) moderated the relationship between physician emotional intelligence (EI) and the moral potency of their billing and codes managers. Survey data were collected from …


Improving Employee Productivity Using Effective Leadership Strategies, Candice Nicole Rodgers Jan 2022

Improving Employee Productivity Using Effective Leadership Strategies, Candice Nicole Rodgers

Walden Dissertations and Doctoral Studies

Low employee productivity has the potential to impact small business outcomes negatively. Small business leaders who can develop and use strategies to increase employee productivity, improve employee morale, and lower employee turnover rates can help a business succeed and grow. Grounded in the decision-making model of leadership theory, the purpose of this qualitative, multiple case study was to identify strategies some small business leaders use to increase employee productivity. The participants consisted of one leader from five different small businesses who had experience implementing leadership strategies to improve employee productivity. Data were collected using semistructured interviews, a review of documents, …


Succession Planning: Strategies Hr Managers Use To Fill Key Leadership Positions, Larry Wayne Smalls Jan 2022

Succession Planning: Strategies Hr Managers Use To Fill Key Leadership Positions, Larry Wayne Smalls

Walden Dissertations and Doctoral Studies

Business organizations spend billions of dollars annually on leadership development programs. Some senior business leaders in the banking industry lack succession planning strategies to fill key leadership positions, which can lead to decreased productivity and overall loss of profits. Based on Rothwell’s seven-pointed star of succession planning and management model, the purpose of this qualitative multiple case study was to explore strategies human resource (HR) managers in the banking industry used to fill key leadership positions. The participants included six HR managers in the banking industry in the southeast region of the United States. Data were collected using semi-structured interviews …


Strategies To Reduce Technostress On Corporations’ Employees, Kenneth Michael Coble Jan 2022

Strategies To Reduce Technostress On Corporations’ Employees, Kenneth Michael Coble

Walden Dissertations and Doctoral Studies

Technostress is a phenomenon that hurts the performance of corporations and employees. Technology managers must identify strategies to reduce technostress, as technostress causes employee burnout and absenteeism, reducing employee performance and the corporation’s productivity and ability to remain financially stable. Grounded in transformational leadership theory, the purpose of this qualitative multiple case study was to explore leadership strategies technology managers use to minimize technostress. The participants were nine business leaders in the United States who implemented strategies to minimize technostress. Data were analyzed using Yin’s five components of case study data analysis. Five main themes were identified: (a) tech-break; focus …


Leader Strategies That Increase Employee Performance In The Nigerian Public Sector, Oluwashola Martha Elias-Fatile Jan 2021

Leader Strategies That Increase Employee Performance In The Nigerian Public Sector, Oluwashola Martha Elias-Fatile

Walden Dissertations and Doctoral Studies

AbstractLow employee performance can hinder productivity in the Nigerian public sector. Leaders of public sector organizations in Nigeria who lack strategies to increase employees’ performance experience decreased productivity. Grounded in transformational leadership theory, the purpose of this qualitative multiple case study was to explore strategies leaders in the Nigerian public sector used to increase employee performance. Participants were four public sector leaders in Nigeria who successfully developed and implemented strategies to increase employee performance. Data were collected from semistructured interviews and internal and external documents, such as training programs, training calendars, meeting agendas, staff letters of recommendation, and staff handbooks. …


Employee Retention Strategies In The Quick Service Restaurant Industry, Jason Gorham Jan 2021

Employee Retention Strategies In The Quick Service Restaurant Industry, Jason Gorham

Walden Dissertations and Doctoral Studies

Organizations whose managers cannot retain their employees often experience additional hiring and training costs, a loss of continuity and productivity, and risk damaging employee morale. Some managers in the quick-service restaurant industry (QSRI) lack strategies to retain employees, thereby adding to an organization’s expense. Grounded in the transformational leadership theory, the purpose of this single case study was to explore employee retention strategies in the QSRI. The eight participants were managers of two restaurants in the QSRI located in the Midwest who have successfully implemented employee retention strategies. Data were collected through semistructured interviews and a review of company documents …


Preventable Error Reduction Leadership Strategies Of Nurse Managers In A Hospital Setting, Sedrick Diego Bedolla Jan 2021

Preventable Error Reduction Leadership Strategies Of Nurse Managers In A Hospital Setting, Sedrick Diego Bedolla

Walden Dissertations and Doctoral Studies

AbstractPreventable medical errors in the healthcare industry account for hundreds of thousands of patient deaths annually. Nurse managers strive to develop strategies to reduce incidences of preventable medical error and increase patient safety in their organization to improve performance and reduce harm in the healthcare industry. Grounded in the complex adaptive systems theory, the purpose of this qualitative single case study was to explore strategies nurse managers use to reduce the rate of preventable medical errors among employees. The participants comprised 6 nurse managers who successfully used strategies to lower the rate of preventable errors in a healthcare facility in …


Strategies To Resolve Toxic Leadership Styles Which Impede Employee Innovation, Lilly Abdulrohman Mohamed Jan 2021

Strategies To Resolve Toxic Leadership Styles Which Impede Employee Innovation, Lilly Abdulrohman Mohamed

Walden Dissertations and Doctoral Studies

Toxic leaders micromanage, threaten, and discourage employees from sharing their ideas,causing a decline in innovation. Export-based company executives need to understand how to resolve toxic leadership to enhance their companies’ performance. Grounded in the transformational leadership theory, the purpose of this multiple case study was to explore strategies export-based company leaders use to resolve toxic leadership styles. The participants were four senior and frontline leaders from export-based companies in Ethiopia. Data were collected from semistructured interviews and document reviews and were analyzed with thematic data analysis. Four themes emerged: open and transparent communication, sustained counseling and training, teamwork and joint …


Leadership Effectiveness, Employee Job Satisfaction, And Organizational Performance In The Healthcare Industry, Kena Bailey Taylor Jan 2021

Leadership Effectiveness, Employee Job Satisfaction, And Organizational Performance In The Healthcare Industry, Kena Bailey Taylor

Walden Dissertations and Doctoral Studies

Eight percent of hospitals, whether rural or urban, are projected to close, resulting from contributing factors of poor organizational performance. Understanding the contributing factors of poor organizational performance is critical for healthcare leaders to improve operational outcomes to improve organizational performance. Grounded in the path-goal leadership theory and Herzberg’s motivation-hygiene theory, the purpose of this quantitative ex post facto research study was to examine the relationship between leadership effectiveness, employee job satisfaction, and organizational performance. Archival data were analyzed for 86 individuals who completed the 2020 Employee Retention Satisfaction Survey. The multiple regression results indicated the full model, containing the …


Effective Decision-Making Strategies That Support Long-Term Sustainability In Nondenominational Churches, Andre Paul Davis Jr. Jan 2021

Effective Decision-Making Strategies That Support Long-Term Sustainability In Nondenominational Churches, Andre Paul Davis Jr.

Walden Dissertations and Doctoral Studies

Ineffective financial decision-making has frequently led to nondenominational church failures and contributes to 4,000 to 8,000 churches closing each year in North America. Grounded in stewardship theory, the purpose of this qualitative multiple case study was to explore effective financial decision-making strategies in nondenominational churches that support long term sustainability. Participants were 10 church leaders who successfully used financial decision-making strategies to support long-term sustainability in Central North Carolina was used for this study. Data were collected from semi structured interviews and internal church documents relating to church leadership's financial decision-making and analyzed using thematic analysis. Four themes emerged: budgeting …


Leaders’ Strategies For Reducing Unethical Behavior In Organizations, Miranda Evelyn Sawyer Jan 2021

Leaders’ Strategies For Reducing Unethical Behavior In Organizations, Miranda Evelyn Sawyer

Walden Dissertations and Doctoral Studies

Unethical conduct among business leaders and managers results in employee turnover. Senior business leaders who cannot mitigate unethical behavior risk increased hiring and training costs, decreased productivity, and reduce employee performance. Grounded in the ethical leadership construct and a composite of the social learning theory and the social exchange theory, the purpose of this qualitative single case study was to explore strategies senior leaders use to mitigate managers’ unethical conduct in their organizations. The participants comprised five senior leaders of a United Kingdom-based company in the northeast region of the United States who successfully implemented strategies to mitigate unethical conduct. …


Leadership Strategies To Reduce Employee Turnover In The Health Care Industry, Sheila Redmond Jan 2021

Leadership Strategies To Reduce Employee Turnover In The Health Care Industry, Sheila Redmond

Walden Dissertations and Doctoral Studies

In 2018, over 3.1 million the United States health care employees vacated their jobs. Leaders who lack strategies to reduce employee turnover impose a significant financial burden on health care organizations. Grounded in transformational leadership theory, the purpose of this qualitative single case study was to explore strategies health care leaders use to reduce employee turnover. Participants were five health care leaders from a hospital in Virginia who implemented successful strategies to reduce employee turnover. Data were collected from semistructured interviews and document reviews. The themes extracted using the thematic data analysis were work-life balance, employee engagement, training, and job …


Leader Strategies That Increase Employee Performance In The Nigerian Public Sector, Oluwashola Martha Elias-Fatile Jan 2021

Leader Strategies That Increase Employee Performance In The Nigerian Public Sector, Oluwashola Martha Elias-Fatile

Walden Dissertations and Doctoral Studies

Low employee performance can hinder productivity in the Nigerian public sector. Leaders of public sector organizations in Nigeria who lack strategies to increase employees’ performance experience decreased productivity. Grounded in transformational leadership theory, the purpose of this qualitative multiple case study was to explore strategies leaders in the Nigerian public sector used to increase employee performance. Participants were four public sector leaders in Nigeria who successfully developed and implemented strategies to increase employee performance. Data were collected from semistructured interviews and internal and external documents, such as training programs, training calendars, meeting agendas, staff letters of recommendation, and staff handbooks. …


Electric Cooperative Managers’ Strategies To Enhance Organizational Commitment To Increase Employee Productivity, Michael Edward White Jan 2021

Electric Cooperative Managers’ Strategies To Enhance Organizational Commitment To Increase Employee Productivity, Michael Edward White

Walden Dissertations and Doctoral Studies

Lack of effective leadership strategies contributes to a reduction in employee engagement and productivity. Managers are concerned about the lack of effective leadership strategies because it negatively affects employee engagement and productivity, reducing organizational growth. Grounded in Bass’s transformational leadership theory, the purpose of this qualitative single case study was to explore effective leadership strategies used to enhance employee engagement and increase productivity. Five managers from an electric cooperative in Northwest Florida who implemented effective leadership strategies participated in the study. Data were collected using semistructured interviews and a review of organizational documents. Data were analyzed using Yin’s five-step approach. …


Electric Cooperative Managers’ Strategies To Enhance Organizational Commitment To Increase Employee Productivity, Michael Edward White Jan 2021

Electric Cooperative Managers’ Strategies To Enhance Organizational Commitment To Increase Employee Productivity, Michael Edward White

Walden Dissertations and Doctoral Studies

Lack of effective leadership strategies contributes to a reduction in employee engagement and productivity. Managers are concerned about the lack of effective leadership strategies because it negatively affects employee engagement and productivity, reducing organizational growth. Grounded in Bass’s transformational leadership theory, the purpose of this qualitative single case study was to explore effective leadership strategies used to enhance employee engagement and increase productivity. Five managers from an electric cooperative in Northwest Florida who implemented effective leadership strategies participated in the study. Data were collected using semistructured interviews and a review of organizational documents. Data were analyzed using Yin’s five-step approach. …


Relationship Between Organizational Trust, Communication, And Team Performance Within Virtual Teams, Cornelius Thomas Session Jan 2021

Relationship Between Organizational Trust, Communication, And Team Performance Within Virtual Teams, Cornelius Thomas Session

Walden Dissertations and Doctoral Studies

Virtual teams have become a cost-saving strategy for global collaboration and training, but trust and communication failures decrease overall performance. Business leaders who fail to understand the relationship between organizational trust, communication, and team performance undermine global virtual teams’ full potential. Grounded in the life cycle of virtual teams’ theory, the purpose of this quantitative correlational study was to examine the relationship between organizational trust, communication, and team performance within virtual teams in the information technology (IT) industry. Data were collected from survey responses of 48 virtual IT business leaders who work in the Washington, D.C. metro area. The results …


Hotel Managers’ Motivational Strategies For Enhancing Employees’ Performance, Nickea Katherine Harris Jan 2021

Hotel Managers’ Motivational Strategies For Enhancing Employees’ Performance, Nickea Katherine Harris

Walden Dissertations and Doctoral Studies

More than 87% of United States hotel employees are not engaged. Hotel general managers who struggle to engage employees are at risk of damaging organizational effectiveness. Grounded in Maslow’s hierarchy of needs, the purpose of this qualitative multiple case study was to explore the strategies general managers of full-service hotels used for enhancing employees’ performance. The participants consisted of general managers from 3 full-service hotels in Hawaii who have successfully developed and deployed strategies to enhance employees’ performance. Data were collected from semistructured interviews, company websites, advertisements, and observations. Yin’s 5-stage analysis was used to analyze the data, and 3 …


Empowerment, Personality, And Leader-Member Exchange Quality In Physicians, Tony S. Reed Jan 2021

Empowerment, Personality, And Leader-Member Exchange Quality In Physicians, Tony S. Reed

Walden Dissertations and Doctoral Studies

Nearly 100,000 people suffer injury or death each year due to errors in the United States healthcare system. Researchers have identified that empowerment by physicians can address this significant social issue. Despite this knowledge, qualifications to empowering behaviors in physicians have not been identified. A quantitative nonexperimental correlation approach was used to determine the role that personality type and high-quality leader-member exchange may play in the physician’s ability to create empowerment at academic medical centers in the United States. The theoretical framework of empowering leadership, Jung’s psychological types, and leader-member exchange quality informed the research design and contributed to the …


A Phenomenological Exploration Of The Leadership Development Experiences Of Black Women, Oresha Sharlene Greenidge Foster Jan 2021

A Phenomenological Exploration Of The Leadership Development Experiences Of Black Women, Oresha Sharlene Greenidge Foster

Walden Dissertations and Doctoral Studies

The leadership pathway for Black women has unique challenges and obstacles due to the double jeopardy of their race and gender. The lack of critical empirical work on the leadership development of Black women has left a gap in the understanding of how racial and gendered identities influence their development as successful leaders. This research was conducted to examine how Black women developed as leaders and how they made meaning of their leadership development experiences. A qualitative transcendental phenomenological study was conducted framed by concepts of intersectionality and gendered racism to produce a comprehensive description of the phenomenon of the …


Relationship Between Leadership Style And Innovation Performance In Small-To-Medium-Scale Enterprises In Nigeria, Emmanuel Chukwuemeka Ossai Jan 2021

Relationship Between Leadership Style And Innovation Performance In Small-To-Medium-Scale Enterprises In Nigeria, Emmanuel Chukwuemeka Ossai

Walden Dissertations and Doctoral Studies

AbstractThe Global Innovation Index recently indicated that Nigeria lags several countries in Sub-Saharan Africa in innovation inputs and outputs. It is uncertain whether leadership style in place in Nigerian enterprises is a factor in this situation. Innovation performance is the contribution of product and process innovations to profits and growth in an enterprise. The purpose of this correlational, cross-sectional, survey study was to understand the relationship between leadership style and innovation performance in small-to-medium-scale enterprises (SMEs) in Nigeria. The SME sector was selected because it is the engine of growth of the economy and the highest employer of labor, but …


Leadership Strategies To Improve Employee Well-Being, Camille Black Jan 2021

Leadership Strategies To Improve Employee Well-Being, Camille Black

Walden Dissertations and Doctoral Studies

Poor employee well-being because of a lack of job resources costs business leaders billions of dollars each year. Business leaders in the entertainment industry who fail to manifest strategies to increase employee well-being might decrease employee resources and increase the consequences of job demands, such as decreased organizational performance and profitability. Grounded in the job demands-resources model theory, the purpose of this single case study was to explore strategies entertainment leaders use to increase employee well-being. The participants included six entertainment executives employed at a large entertainment company in California who successfully implemented strategies that increased employees’ well-being. Data were …


Strategies Healthcare Leaders Use To Reduce Employee Burnout, Ashley Ann Smith Jan 2021

Strategies Healthcare Leaders Use To Reduce Employee Burnout, Ashley Ann Smith

Walden Dissertations and Doctoral Studies

Healthcare workers are at an increased risk of being affected by burnout, which leads to decreased productivity, decreased job engagement, and increased organizational turnover. Employee burnout is a problem for healthcare leaders as burnout leads to decreased productivity and increased organizational turnover. The purpose of this qualitative multiple case study, guided by the job-demand resource theory, was to explore strategies healthcare leaders use to reduce employee burnout. Interviews were conducted with four healthcare leaders in the United States with at least 3 years of management experience who implemented strategies to reduce employee burnout at their organizations; a review of organizational …


Effective Leadership Strategies To Sustain Small Businesses’ Operations Beyond 5 Years, Sulemana Jawula Jan 2021

Effective Leadership Strategies To Sustain Small Businesses’ Operations Beyond 5 Years, Sulemana Jawula

Walden Dissertations and Doctoral Studies

Small businesses play a critical role in the job creation and overall growth of the U.S. economy; however, many small businesses fail soon after startup. The failure of small businesses results psychological, social, and financial turmoil for small business leaders. Grounded in transformational leadership theory and Chamberlin’s theory of strategy, the purpose of this qualitative multiple case study was to explore leadership strategies small business leaders use to sustain their operations beyond 5 years. The participants were five business leaders of five selected small businesses in the Bronx, New York, who used effective leadership strategies to sustain their operations beyond …


Principals' Leadership Style As A Predictor Of School Climate In Urban High Schools In Baltimore, Kelly Alicia Watson Jan 2021

Principals' Leadership Style As A Predictor Of School Climate In Urban High Schools In Baltimore, Kelly Alicia Watson

Walden Dissertations and Doctoral Studies

To improve student achievement in urban public schools with high poverty, it is important to address specific leadership styles (i.e., transformational, transactional, and passive-avoidant leadership styles) in relationship to their school climate. The purpose of this multivariate correlational study, framed by leadership theory, was to investigate the relationship between principals' leadership and school climate as perceived by high school teachers in an urban school district. The relationship between three predictor variables (average class size, years of experience of the teacher, and leadership style) and one criterion variable (school climate) was examined. The Multifactor Leadership Questionnaire was used to measure leadership …


Junior Managers’ Perceptions Of Executives Leadership Styles And Communication Practices, Kaprina Townsend Jan 2021

Junior Managers’ Perceptions Of Executives Leadership Styles And Communication Practices, Kaprina Townsend

Walden Dissertations and Doctoral Studies

Ineffective communication and leadership practices continue to be an ongoing problem within organizations due to executives’ inability to effectively lead and communicate. The primary concern in this study was how junior managers perceive the effectiveness of executives’ communication practices as well as how executives’ leadership styles influence the junior managers. The purpose of this phenomenological study was to explore the lived experiences of junior managers. The leader-member exchange theory provides the framework for this study on exploring junior managers lived experiences and their perceptions on how executives’ leadership styles influence them and their perception of executive’s ability to disseminate top …


Effective Strategies For Sustaining Small Retail Businesses, Eddie Dean Harris Jan 2020

Effective Strategies For Sustaining Small Retail Businesses, Eddie Dean Harris

Walden Dissertations and Doctoral Studies

Small business owners have major issues in sustaining their businesses. Small business owners who do not use successful strategies to sustain their businesses are destined to fail. Grounded by the systems theory, the purpose of this qualitative multiple case study was to explore effective strategies for sustaining small retail businesses beyond 5 years. The participants comprised 6 small business owners who successfully sustained their business beyond 5 years in Memphis, Tennessee. Data were collected using semistructured interviews and reviewing company documents and analyzed using Yin's 5-step process. The 4 themes that emerged from this study were: be adaptive to external …


Strategies Used By Nonprofit Social Service Business Leaders To Retain Employees, Veronica Lashal Price Jan 2020

Strategies Used By Nonprofit Social Service Business Leaders To Retain Employees, Veronica Lashal Price

Walden Dissertations and Doctoral Studies

Low employee retention among nonprofit social service organizations results in decreased productivity and performance. Business leaders who fail to implement employee retention strategies risk increased employee turnover resulting in the loss of economic constancy and organizational profitability. Grounded in Herzberg's two-factor theory of motivation, the purpose of this qualitative multiple case study was to explore strategies nonprofit social service business leaders used to increase employee retention. A purposeful sampling of 4 leaders from 4 nonprofit social service organizations in the Washington, D.C. metropolitan area who successfully used strategies to increase employee retention participated in this study. Data were collected from …


Social Connectedness And Financial Independence Strategies Supporting Nonprofit Sustainability, Christopher Edmund Maylor Jan 2020

Social Connectedness And Financial Independence Strategies Supporting Nonprofit Sustainability, Christopher Edmund Maylor

Walden Dissertations and Doctoral Studies

Leaders of nonprofit organizations (NPOs) often lack strategies to ensure the sustainability of their organizations beyond initial funding, resulting in significant risk to program continuity. Grounded in social entrepreneurship theory, the purpose of this qualitative single-case study was to explore strategies used by 3 leaders of a small NPO in the southwest region of the United States. Data were collected from semistructured interviews and a review of organizational documents. Through thematic analysis, 6 social themes emerged: optimization of business strategies, income and donor growth, program cost management, funding diversification, program licensing, and public awareness of NPO programs. The contributions to …


Transformational Leadership And Employee Satisfaction In A U.S. Fast-Food Restaurant, Joshua A. Folmar Jan 2020

Transformational Leadership And Employee Satisfaction In A U.S. Fast-Food Restaurant, Joshua A. Folmar

Walden Dissertations and Doctoral Studies

Fast-food managers struggle with understanding what makes employees satisfied within the organization. An understanding of employee satisfaction may help fast-food managers support employees’ needs and improve their job satisfaction. Grounded in transformational leadership theory, the purpose of this quantitative correlational study was to examine the relationship between employee perceptions of their leader’s idealized attributes, idealized behaviors, intellectual stimulation, inspirational motivation, individualized consideration, and employee satisfaction. The participants included 31 fast-food employees and entry-level supervisors from 1 organization in the Midwestern region of the United States. Data were collected through electronic and paper surveys comprising Bass and Avolio’s multifactor leadership questionnaire …