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Full-Text Articles in Business

Strategies For Employees To Effect Change To Improve Performance Of Public Organizations, Ibrahim Nasamu Jan 2022

Strategies For Employees To Effect Change To Improve Performance Of Public Organizations, Ibrahim Nasamu

Walden Dissertations and Doctoral Studies

Seventy percent of organizations fail in their organizational change initiatives because of failure to involve employees in the change process. Some managers lack the strategies to implement change initiatives successfully. Using Kotter’s eight-step change model as the conceptual framework, this qualitative single case study was conducted to explore public sector managers’ strategies to include employees in implementing organizational change. Semistructured interviews were used to identify the strategies public sector managers use to include employees in implementing organizational change. Interviews were conducted with eight participants who met the inclusion criteria for this study. Data analysis included methodological triangulation and Yin’s 5 …


Strategies To Implement A Change Management Process For Public Sector Management In Nigeria, Mariam Yakubu Bala Jan 2022

Strategies To Implement A Change Management Process For Public Sector Management In Nigeria, Mariam Yakubu Bala

Walden Dissertations and Doctoral Studies

Ineffective change management implementation causes a negative impact on business revenue in Nigeria’s public sector. Public sector leaders are concerned ineffective change management causes a negative impact on business revenue in Nigeria’s public sector. Using Lewin’s change management model, the purpose of this qualitative multiple case study was to explore change management strategies Nigerian public sector managers use to implement a change management process to increase revenues. Data were collected from six top management executives in North Central Nigeria through semistructured interviews, note taking, and document review, who implemented change management processes to increase revenues from business operation. Data were …


Bank Employees’ Lived Experiences With The Implementation Of Innovative Financial Technologies, Gloria L. Cortes Jan 2021

Bank Employees’ Lived Experiences With The Implementation Of Innovative Financial Technologies, Gloria L. Cortes

Walden Dissertations and Doctoral Studies

In recent academic research, the process of financial innovation has been explored with a focus on customer adoption, the process of implementing change, and performance. An underresearched topic within existing financial innovation research is how individuals experience the process of innovation. The research question guiding this study was to explore the lived experiences of bank employees regarding the implementation of innovative financial technology solutions in a highly regulated environment. An interpretive phenomenological approach was utilized within this study to explore the experiences of 18 individuals who participated in the implementation of innovative financial technology solutions while employed at a bank. …


Strategies To Sustain Business Operations During Continuous Environmental Change, Alfred Tembo Jan 2021

Strategies To Sustain Business Operations During Continuous Environmental Change, Alfred Tembo

Walden Dissertations and Doctoral Studies

Failure to change and adapt to changing conditions can result in organizational stagnation, leading to imminent business extinction. Business leaders in parastatal companies who fail to adapt to changing conditions may be unable to sustain business operations resulting in business failure. Grounded in McKinsey’s 7S framework, the purpose of this qualitative multiple case study was to explore strategies business leaders in parastatal companies use to adapt to continuous environmental change to sustain their business operations. Participants were 4 Zambian business leaders who successfully implemented strategies to adapt to continuous environmental change and had evidence of sustainable business operations through their …


Staff Engagement And Training In Supported Addiction Recovery Program For Adults With Intellectual Disabilities, Hannah Carlson Jurewicz Jan 2020

Staff Engagement And Training In Supported Addiction Recovery Program For Adults With Intellectual Disabilities, Hannah Carlson Jurewicz

Walden Dissertations and Doctoral Studies

The prevalence of substance use disorder (SUD) is similar among individuals with intellectual or developmental disabilities (ID/DD) and the general population, yet there is a disparity between treatment and outcomes for these two groups due to a lack of appropriately adapted treatment and staff training. The purpose of this case study was to examine how leaders in a behavioral health organization understand the engagement and training experience for staff who provide substance abuse treatment for individuals with ID/DD. Governance and operational data were collected and analyzed from internal archival sources and organizational leader interviews. Themes identified from coding indicated that …


Strategies Health Care Leaders Use To Implement Strategic Change Initiatives Successfully, Sophia F. Brown Jan 2020

Strategies Health Care Leaders Use To Implement Strategic Change Initiatives Successfully, Sophia F. Brown

Walden Dissertations and Doctoral Studies

Health care organizations lose a significant competitive edge when leaders fail to align strategic change initiatives with necessary operational activities. Health care leaders who struggle to maintain a competitive edge are at high risk for failure. Pettigrew and Whipp's content, process, and context strategic change management and Hoshin Kanri (HK) program deployment models constituted the composite conceptual framework for this study. The purpose of this qualitative multiple case study was to explore strategies health care leaders use to implement strategic change initiatives successfully. The participants comprised of 4 strategic change leaders from 2 health care organizations in Manhattan, New York, …


An Exploration Of The Causes Of Success And Failure Of Managed Change, Michael Moore Jan 2018

An Exploration Of The Causes Of Success And Failure Of Managed Change, Michael Moore

Walden Dissertations and Doctoral Studies

Change management (CM) and organizational development are mature industries with decades of research and development. Yet, failure rates stated for organizational change initiatives remain high at 70%. This failure rate suggests that 30% of change initiatives were successful, but no reports of these successes were found in the literature. The overarching question considered the experiences of change leaders of successful CM initiatives. The conceptual framework for this research consisted of change models defined by Burke, Kotter, Schein, and others. The primary purpose of this study was to identify the strategies used by successful change leaders. 10 phone interviews with senior …


Balancing Internal Controls With Change Management In The Pacific Military Unit, Miriam Seveses Mefford Jan 2018

Balancing Internal Controls With Change Management In The Pacific Military Unit, Miriam Seveses Mefford

Walden Dissertations and Doctoral Studies

Federal government managers were advised to strengthen internal controls; the law dictates attestation of effective management controls, and the internal control program is used to detect risks. However, managers lacked preparatory training, with training being overlooked given the increased responsibilities. Managers are assigned the programmatic role regardless of the lack of program standards in knowledge, skill, and ability. The research questions addressed change management components, concepts, and core qualifications relative to program readiness. The purpose of this single case study was to identify and explore change management components contributing to the effectiveness of internal controls. The conceptual framework was based …


Successful Strategies For Implementing Emr Systems In Hospitals, Marcia M. Nicholas Jan 2018

Successful Strategies For Implementing Emr Systems In Hospitals, Marcia M. Nicholas

Walden Dissertations and Doctoral Studies

Some hospital leaders are ineffective in implementing the electronic medical record (EMR) systems in the hospitals. The purpose of this multiple case study was to explore strategies hospital leaders use to successfully implement EMR systems. The target population consisted of hospital leaders and healthcare professionals from two hospitals who have successfully implemented EMR systems. The conceptual framework of this research study was Kotter's 8-stage process for leading change, building on the model of an effective change management method. Data were collected from 5 interviewed participants and company documents related to strategies regarding the EMR system implementation. The results of reviewing …


Virtual Worker Perceptions Of Retention In The Financial Services Industry, Shelly Zaldivar Jan 2018

Virtual Worker Perceptions Of Retention In The Financial Services Industry, Shelly Zaldivar

Walden Dissertations and Doctoral Studies

As the need for cost-efficient, talented teams continues to grow, leaders often consider the use of globally dispersed teams, also defined as virtual teams. Despite the apparent benefits, the unique needs of virtual team members are often overlooked in general leadership, change management, and retention discussions. Leaders need to understand contributing factors to the attrition of virtual workers. The foundation for this research included theories of employee retention and change management. The research question for this qualitative phenomenological study focused on the lived experiences of current or former virtual financial services workers regarding job retention. Participants were chosen using purposeful …


Leadership Strategies To Improve Volunteer Retention, Rudene Pauline Glass Jan 2018

Leadership Strategies To Improve Volunteer Retention, Rudene Pauline Glass

Walden Dissertations and Doctoral Studies

Nonprofit leaders face challenges retaining volunteers to support their organizations' human resources. The shortage of volunteers threatens nonprofit sustainability with increasing personnel cost for maintaining quality services. Grounded by Burns's transformational leadership theory, the purpose of this multiple case study was to explore strategies nonprofit leaders from southeastern Michigan used to improve volunteer retention. Data were collected through face-to-face semistructured interviews with 3 nonprofit leaders and a review of organizational documents such as volunteer implementation plans, strategic plans, and volunteer committee notes. Data were analyzed using a methodological triangulation process of sorting comments, which involved a chronological review of the …


Effects Of Change Valence And Informational Assessments On Organizational Readiness For Change, James Edward Phillips Jan 2017

Effects Of Change Valence And Informational Assessments On Organizational Readiness For Change, James Edward Phillips

Walden Dissertations and Doctoral Studies

Nearly two-thirds of organizational change initiatives are unsuccessful due to a lack of high levels of change readiness prior to implementation of the change. A review of the literature supported the importance of establishing organizational readiness for change (ORC), but a gap remained in the empirical data and extant literature about whether presumed antecedents identified in ORC theory contribute to increased levels of ORC. The purpose of this study was to gather empirical data to address this question of whether change valence and informational assessment scores are associated with increased levels of organizational readiness for implementing change. The research design …


Qualitative Examination Of Strategies To Overcome Resistance To Change In Lean Manufacturing, Elizabeth Burmester Jan 2017

Qualitative Examination Of Strategies To Overcome Resistance To Change In Lean Manufacturing, Elizabeth Burmester

Walden Dissertations and Doctoral Studies

Approximately 80% of lean manufacturing program initiatives are abandoned in the first year of implementation. Only 2% of organizations that embark on the lean journey complete it with the results and the sustainability they expected. There is a gap in past research regarding, the leadership strategies organizations can use to overcome resistance to change during lean manufacturing program implementations. The problem in this study was that leaders have limited information to overcome resistance to change when implementing these programs. The purpose of this study was to explore how leaders within manufacturing organizations may overcome resistance to change through leadership strategy. …


Leadership Strategies For Managing Change In The Nigerian Banking Industry, Jude Ememe Jan 2017

Leadership Strategies For Managing Change In The Nigerian Banking Industry, Jude Ememe

Walden Dissertations and Doctoral Studies

The Nigerian banking system is experiencing changes brought about by globalization. Operating in a changing business environment requires that bank leaders evolve strategies to manage and adapt to change. There are direct and indirect costs associated when banks are unable to adapt to change such as bank closures, and loss of economic and business opportunities. The purpose of this phenomenological study was to explore the lived experiences of Nigerian bank leaders regarding strategies they used to manage change in the banking industry. The conceptual framework was based on transformational leadership theory and change management theory. Data were collected from document …


Servant Leadership And Affective Commitment To Change In Manufacturing Organizations, Jeffrey Schulkers Jan 2017

Servant Leadership And Affective Commitment To Change In Manufacturing Organizations, Jeffrey Schulkers

Walden Dissertations and Doctoral Studies

Organizational change initiatives in the United States frequently fail with estimated failure rates as high as 90%. Change failure rates resulting from underused and poorly trained front-line managers (FLMs) remained high, with no signs of improvement in the past 2 decades. The purpose of the correlational study, grounded in servant leadership theory, was to examine the relationship between employee perceptions of their FLM's servant leadership dimensions and employee affective commitment to change. A purposive, nonprobability sample of 107 employees of a U.S. manufacturing organization that had recently undergone organizational change completed a questionnaire for the study. Results of the multiple …


Strategies For Implementing A Successful Enterprise Resource Planning System, Wanda A. Swanier Jan 2016

Strategies For Implementing A Successful Enterprise Resource Planning System, Wanda A. Swanier

Walden Dissertations and Doctoral Studies

The U.S. Department of Defense executives consider enterprise resource planning systems as a critical technology because of increasingly global operations and audit compliance pressures, which may affect organizational performance and overall success. The estimated cost to implement enterprise resources systems to avoid failure and meet budget cost across the Department of Defense services and agencies has ranged from $530 million to $2.4 billion. Guided by the general systems theory, the purpose of this single-case study was to explore enterprise resource planning strategies developed and implemented by United States Marine Corps military leaders. Data collection consisted of a review of organizational …


Evaluating Key Predictors Of Employee Response To Change In The Pharmaceutical Industry, Otis S. Johnson Jan 2016

Evaluating Key Predictors Of Employee Response To Change In The Pharmaceutical Industry, Otis S. Johnson

Walden Dissertations and Doctoral Studies

This study addressed the factors that predict employee response to large-scale change in the United States pharmaceutical industry. When poorly executed, major organizational changes such as mergers and acquisitions are often disruptive and costly to organizations and demoralizing to employees. Although employee responses to change have been studied in several industries, employee responses during change execution in the pharmaceutical industry have not been subject to study. The purpose of this correlational study was to reduce the knowledge gap related to organizational change in the pharmaceutical industry by evaluating key predictors of employee response to large-scale change. The theoretical framework consisted …