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Generating Revenue At Airports In The Southeastern Coastal Region Of North Carolina, John Daniel Strong
Generating Revenue At Airports In The Southeastern Coastal Region Of North Carolina, John Daniel Strong
Walden Dissertations and Doctoral Studies
Airports contribute about 5% of the gross domestic product and employ over 7 million people in the United States. The purpose of this qualitative multiple-case study was to explore the strategies that airport managers need to increase nonaeronautical revenue. A generic strategy does not exist to assist airport operators in generating operating income. Aeronautical revenue does not always provide sufficient funding for airport operations and existing research does not consistently provide effective strategies for all airports to generate revenue. The sample for this qualitative multiple case study consisted of 3 small commercial airport managers in the southeastern North Carolina coastal …
Effects Of Ceo Changes On Senior Management Leadership Teams Of U.S. Airports, Gale Larine Laroche
Effects Of Ceo Changes On Senior Management Leadership Teams Of U.S. Airports, Gale Larine Laroche
Walden Dissertations and Doctoral Studies
Changes in the top leadership position in U.S. airports occur frequently. The purpose of the present phenomenological study was to understand the shared, lived experiences of senior managers who work in a U.S. airport and who have undergone a change in the top leadership position. Airports are of critical importance to their local regions and communities and are economic engines for their respective regions. The results of the study may provide positive social change for airport staff and the surrounding community by drawing attention to the complexity in leadership transition. The study was grounded in organizational stress, uncertainty theory of …
European Airport Concessions: Retail Strategies To Improve Commercial Revenue From Leisure Travelers, René W. B. Puls
European Airport Concessions: Retail Strategies To Improve Commercial Revenue From Leisure Travelers, René W. B. Puls
Walden Dissertations and Doctoral Studies
Aeronautical revenue from landing and handling charges to carriers is falling significantly below 60% of total revenue and will not persist as the main source of income for airports. Airports in Europe cannot continue to rely on profits from airlines; operating companies need to improve the competitiveness through commercial income from different traveler types. The purpose of this multiple case study was to understand the elements of successful sales strategies by concessionaires (retailers) at the metropolitan airport system of Zurich and Basel in hopes of improving the nonaeronautical revenue from leisure travelers, a price-sensitive customer segment. The conceptual framework was …