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Community, Fortitude, Satisfaction, And Loyalty: Tests Of Oliver's Proposed Frameworks, J. Martin Fraering Aug 2002

Community, Fortitude, Satisfaction, And Loyalty: Tests Of Oliver's Proposed Frameworks, J. Martin Fraering

Theses and Dissertations - UTB/UTPA

This paper discusses tests of two competing loyalty frameworks proposed by Richard L. Oliver. The cognition to action (CTA) loyalty model specifies four phases: cognitive loyalty, affective loyalty, conative loyalty, and action loyalty, a framework originally discussed by Oliver. The fortitude-community (F-C) loyalty model argues that loyalty is a function of the degree of personal fortitude and the extent to which customers feel that they are members of a community of consumers. In both of these models loyalty is posited to arise from customer satisfaction. Research hypotheses are formulated that assert positive relationships between satisfaction and various loyalty constructs. The …


Stock Return Volatility In Emerging Equity Markets: The Relative Effects Of Country And Global Factors, Benjamin Adam Abugri Jul 2002

Stock Return Volatility In Emerging Equity Markets: The Relative Effects Of Country And Global Factors, Benjamin Adam Abugri

Theses and Dissertations - UTB/UTPA

The rapid growth of capital markets in developing countries has come as a major event in recent financial history. According to the International Finance Corporation (IFC), portfolio flows to emerging countries has kept rising since the early 1980s and the trend has continued even after a number of financial crises (IFC, 2000). Probably one of the most commonly known characteristics of these markets is their high volatility compared to the more developed markets. But results of studies on volatilities in these markets are often based on estimates of the variance of market indexes or asset returns over relatively long periods …


R&D, Advertising And The Market Value Of Internet Firms, Damir Tokic Jul 2002

R&D, Advertising And The Market Value Of Internet Firms, Damir Tokic

Theses and Dissertations - UTB/UTPA

The purpose of this study is to explain the valuation of Internet firms during the valuation “bubble” period from 1996 to 2000. The theoretical foundation of the study is the investment opportunities approach to the valuation of growth shares. Consistent with predictions of the investment opportunities approach, the results show a positive and statistically significant relationship between the market value of Internet firms and investments in R&D and advertising in each year of the sample period. These findings strongly support the view that R&D and advertising are intangible assets. The investment opportunities approach also predicts a positive relationship between market …


United States Gaap Versus International Accounting Standards: Convergence Or Divergence. Evidence From Form 20-F, Kendra Jo Huff Jan 2002

United States Gaap Versus International Accounting Standards: Convergence Or Divergence. Evidence From Form 20-F, Kendra Jo Huff

Theses and Dissertations - UTB/UTPA

Numerous accounting standards and practices affect the financial statements analyzed by investors and creditors thus bringing into question the comparability of such statements. Firms operating internationally often apply accounting methods and practices accepted by other global firms and investors. Comparability increases, or harmonization occurs, as firms converge toward a few accepted methods or when the number of methods applied decrease. This study analyzes the comparability of profits based on U.S. principles versus International Accounting Standards and other foreign accounting principles. The data for the analysis consisted of the reconciliation items and profits reported in Form 20-F filed by foreign corporations …