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A Review Of Data Mining Techniques For Research In Online Shopping Behaviour Through Frequent Navigation Paths, Wing Lok Yeung
A Review Of Data Mining Techniques For Research In Online Shopping Behaviour Through Frequent Navigation Paths, Wing Lok Yeung
Hong Kong Institute of Business Studies Working Paper Series
Knowing how consumers navigate online shopping web sites enables retailers to not only better design their sites for navigation but also place buying recommendations at strategic points and personalise the flow of content. Frequent navigation paths can be derived from browsing histories or clickstreams with sequence-oriented data mining techniques. In this working paper, we highlight, with examples, the relevance of frequent navigation paths to online shopping behaviour research and review some relevant data mining techniques.