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Full-Text Articles in Business

Accounting For Housing Costs In Regional Income Comparisons, Peter M. Siminski, P. Saunders Jan 2004

Accounting For Housing Costs In Regional Income Comparisons, Peter M. Siminski, P. Saunders

Faculty of Commerce - Papers (Archive)

This paper discusses a series of methodological issues that arise when assessing regional differences in the propensity of households to be relatively poor, focusing specifically on whether it is better to base such comparisons on measures of income that are defined before or after deducting housing costs. It is argued on conceptual grounds relating to the factors that give rise to regional differences in housing costs, that an after-housing costs measure of income is preferable for some, but not all, regional analyses. It is also demonstrated that differences in housing costs are not always offset by differences in transport costs …


The Role Of Emotional Assets And Liabilities In A Firm, Indra Abeysekera Jan 2004

The Role Of Emotional Assets And Liabilities In A Firm, Indra Abeysekera

Faculty of Commerce - Papers (Archive)

There is an absence of research addressing the process by which emotional (also called sensational) assets and liabilities interact with the intellectual and accounting assets and liabilities of a firm. This conceptual paper discusses the relationship between these types of assets and liabilities, and examines the way in which emotional assets and liabilities (emotional capital) influence the fair value, profits and cash flow of a firm. It outlines how the core emotions related to products and services can influence customers in making purchasing decisions that maximise the value of a firm. It also offers indicators for the managing and reporting …


Rhetorics Of Division: Miners' Narrative Sense Of 'Self' And 'Other' During Performance Appraisal At An Underground Coalmine, James Reveley, Peter Mclean Jan 2004

Rhetorics Of Division: Miners' Narrative Sense Of 'Self' And 'Other' During Performance Appraisal At An Underground Coalmine, James Reveley, Peter Mclean

Faculty of Commerce - Papers (Archive)

Underground coal mining has long been perceived - both by the public and the people who do the work - as a unique occupation. Since Orwell's day, mining has been reshaped by the introduction of mechanised coal extraction and the ongoing incorporation of this occupation into large organisations within multinational corporations. To date, neither development has alleviated the perennial personnel problem in the mines - how to control the activities of people who work underground, far from the gaze of managers.


Internet Retailing: Back To The Future, Julie E. Francis, Lesley White Jan 2004

Internet Retailing: Back To The Future, Julie E. Francis, Lesley White

Faculty of Commerce - Papers (Archive)

This is an exciting era where academics are well positioned to cut through the hype and get down to the business of establishing Internet retailing as a distinct, credible and productive domain. Arguably, a critical step in advancing involves pausing to reflect on the emergence of other domains and capitalising on the power of hindsight to pre-emptively address undesirable patterns that risk being repeated. Towards this end, the conditions under which services marketing emerged as a domain in its own right are considered relative to the current state of Internet retailing. This highlights that just as services were once considered …


A Web-Based Virtual Factory And Simulator For Industrial Statistics, Xuesong Chi, Matthew P. Pepper, Trevor A. Spedding Jan 2004

A Web-Based Virtual Factory And Simulator For Industrial Statistics, Xuesong Chi, Matthew P. Pepper, Trevor A. Spedding

Faculty of Commerce - Papers (Archive)

An educational web-based virtual factory and simulator environment is presented in this paper. It has been developed for university students to apply various statistical quality control techniques to explore the quality problems. The architecture of the simulator and methodologies for developing the website are discussed. Major benefits for both the students and lecturers are demonstrated.


Some International Benchmarks For Evaluating Australian Health And Medical Research, Samuel Garrett-Jones, Brian Wixted, Tim Turpin Jan 2004

Some International Benchmarks For Evaluating Australian Health And Medical Research, Samuel Garrett-Jones, Brian Wixted, Tim Turpin

Faculty of Commerce - Papers (Archive)

Recent experience in Australia has seen the requirement by the federal Department of Finance and Administration to conduct output pricing reviews of government agencies including research organisations. Health and medical research, while generally regarded as an important ‘public good’, is now pressed by the same demands as other research fields to account for public investments in terms of value of outcomes and value for investment. This paper reports on current trends towards international benchmarking of health and medical research performance. Comparative data from overseas show unique aspects of the Australian health and medical research funding system. The paper suggests possible …


Scientists, Career Choices And Organisational Change: Managing Human Resources In Cross Sector R&D Organisations, Tim Turpin, Samuel Garrett-Jones, Kieren Diment Jan 2004

Scientists, Career Choices And Organisational Change: Managing Human Resources In Cross Sector R&D Organisations, Tim Turpin, Samuel Garrett-Jones, Kieren Diment

Faculty of Commerce - Papers (Archive)

The resource based view (RBV) of the firm has drawn attention to the role of human resources in building innovative capacity within firms. In ‘high technology’ firms scientific capability is a critical factor in achieving international competitiveness. Science, however, is a costly business and many firms are entering into cross sector R&D partnerships in order to gain access to leading edge scientific capability. The Australian Cooperative Research Centres (CRC) program is typical of the ways many governments are seeking to promote such cross-sector R&D collaboration. Scientists are key resources in these organisational arrangements. However, there is only fragmentary information available …


Corporate And State Mining Legitimated: Transferring Future Economic Benefits Or Passing The Buck?, Mary A. Kaidonis, Natalie P. Stoianoff Jan 2004

Corporate And State Mining Legitimated: Transferring Future Economic Benefits Or Passing The Buck?, Mary A. Kaidonis, Natalie P. Stoianoff

Faculty of Commerce - Papers (Archive)

The responsibility for pollution resulting from mining, according to the OECD's Polluter Pays Principle (PPP) rests with the owners of the mining entity. This principle relies on a number of legislative instruments and often a mix of command and control mechanisms are advocated.


A Rationale For The Application Of The Gift-Exchange Paradigm To Volunteerism By A Nonprofit Organisation In A Melanesian Culture, Murray Millar, Anne Abraham Jan 2004

A Rationale For The Application Of The Gift-Exchange Paradigm To Volunteerism By A Nonprofit Organisation In A Melanesian Culture, Murray Millar, Anne Abraham

Faculty of Commerce - Papers (Archive)

A number of Australian non-profit organisations (NPOs) operate in both Australia and in developing countries and rely upon local volunteers in each situation. It is important for these organisations to know how volunteerism by local people in developing countries compares to volunteerism within Australia so that valid assumptions underlie the work in different cultural contexts. While a considerable amount of research has been done on formal volunteering within Australia, to date there have been no comparable studies conducted on formal volunteering in Papua New Guinea (PNG). Formal volunteering is a relatively new concept for PNG people even though informal volunteering …


Segmenting Markets By Bagged Clustering, Sara Dolnicar, Friedrich Leisch Jan 2004

Segmenting Markets By Bagged Clustering, Sara Dolnicar, Friedrich Leisch

Faculty of Commerce - Papers (Archive)

We introduce bagged clustering as a new approach in the field of post hoc market segmentation research and illustrate the managerial advantages over both hierarchical and partitioning algorithms, especially with large binary data sets. The most important improvements are enhanced stability and interpretability of segments based on binary data. One of the main goals of the procedure is to complement more traditional techniques as an exploratory segment analysis tool. The merits of the approach are illustrated using a tourism marketing application.


Geographical Or Behavioural Segmentation? The Pros And Cons For Destination Marketing, Sara Dolnicar, Friedrich Leisch Jan 2004

Geographical Or Behavioural Segmentation? The Pros And Cons For Destination Marketing, Sara Dolnicar, Friedrich Leisch

Faculty of Commerce - Papers (Archive)

Market segmentation is a widely applied concept in destination management. Although the general trend in tourism marketing research has constantly been developing toward data-driven (a posteriori, post-hoc) approaches, national tourism organisations (NTOs) still mostly use the commonsense (a priori) approach of geographical segmentation. This paper compares the advantages and drawbacks of both methods and illustrates some of them using a real empirical example.


No Risk, No Fun: The Role Of Perceived Risk In Adventure Tourism, Tracey Dickson, Sara Dolnicar Jan 2004

No Risk, No Fun: The Role Of Perceived Risk In Adventure Tourism, Tracey Dickson, Sara Dolnicar

Faculty of Commerce - Papers (Archive)

There is a long tradition in tourism research to investigate the issue of perceived risk. The reason lies in the tourism industry’s aim to reduce the risk perceptions among tourist in order to increase sales. Perceived risk is thus seen as a hurdle to attracting tourists and the managerial aim is to reduce it. At the same time there is a sub-sector of tourism industry, adventure tourism that seems to work in precisely the opposite way: perceived risk is something attractive to the potential consumers, something they are actively searching for. The aim of this paper is to investigate past …


Towards More Thorough Data-Driven Segmentation In Tourism - A Tracking Framework For Exploring Segment Development, Sara Dolnicar Jan 2004

Towards More Thorough Data-Driven Segmentation In Tourism - A Tracking Framework For Exploring Segment Development, Sara Dolnicar

Faculty of Commerce - Papers (Archive)

Market segmentation has become a standard concept in tourism marketing. A priori and a posteriori (data-driven, post-hoc) segmentation approaches enjoy high popularity among both practitioners and researchers. In order to optimise the market segmentation strategy it is not only necessary to identify relevant market segments, describe them, evaluate the match between corporate or destination strengths and segment needs but to understand how segments develop over time. This knowledge is typically accounted for when a priori segments are used. In the case of a posteriori segments, however, such trend tracking is neglected. In this paper a simple tracking framework is presented …


Tracking Data-Driven Market Segments, Sara Dolnicar Jan 2004

Tracking Data-Driven Market Segments, Sara Dolnicar

Faculty of Commerce - Papers (Archive)

Market segmentation has become a standard concept in tourism marketing. A priori and a posteriori (data-driven) segmentation approaches enjoy high popularity among both practitioners and researchers. In order to optimize the market segmentation strategy it is not only necessary to identify relevant market segments, describe them, evaluate the match between corporate or destination strengths and segment needs but also, to determine how segments develop over time. This knowledge is typically accounted for when a priori segments are used. In the case of a posteriori segments, however, such trend tracking is neglected. In this paper a tracking framework is presented that …


Export Expansion And The Choice Of Export Mode - Is There Evidence Of Switching Over Time?, Ann Hodgkinson Jan 2004

Export Expansion And The Choice Of Export Mode - Is There Evidence Of Switching Over Time?, Ann Hodgkinson

Faculty of Commerce - Papers (Archive)

Stage theory argues that firms expand exports incrementally and, in the process, pass through a series of increasingly more resource intensive export channels. This paper tests this hypothesis for NSW regional exporters in the period 1996/97 to2000/01. Consistent with other studies, we found general support for incremental export expansion, and that firms added more sophisticated export modes as commitment increased. However, they did not discard earlier modes in this process. One major contradiction to stage theory lay with ‘born global’ firms, which move immediately tohigh export ratios. A second more unexpected one lay with long term, intensiveexporters, which persisted in …


Learning And Doing In Communities: Understanding Knowledge Management Through The Lens Of Activity Theory, Helen M. Hasan Jan 2004

Learning And Doing In Communities: Understanding Knowledge Management Through The Lens Of Activity Theory, Helen M. Hasan

Faculty of Commerce - Papers (Archive)

No abstract provided.


Minimizing Total Setup Cost For A Metal Casting Company, Xue-Ming Yuan, Hsien Hui Khoo, Trevor A. Spedding, Ian Bainbridge, David Taplin Jan 2004

Minimizing Total Setup Cost For A Metal Casting Company, Xue-Ming Yuan, Hsien Hui Khoo, Trevor A. Spedding, Ian Bainbridge, David Taplin

Faculty of Commerce - Papers (Archive)

The optimizing sequence of production for a set of customer orders - in order to minimize machine set-up time and costs - is one of the typical problems found in many manufacturing systems. In this paper, we develop a simulation model to capture a practical system of a metal casting company in Queensland, Australia, and optimize the production sequence for a set of customer orders. The method addressed in the paper can be applied to other optimization problems in manufacturing industry.


Customer Relationship Success, Tim Coltman, Timothy Devinney Jan 2004

Customer Relationship Success, Tim Coltman, Timothy Devinney

Faculty of Commerce - Papers (Archive)

What makes companies such as National Australia Bank in Australia, Otto Versand in Germany, Tesco in the United Kingdom and Capital One in the US so much better at managing customer relationships than their competitors? This question was the basis of a large survey of senior managers in medium to large Australian companies. The findings demonstrate that relationship leaders outperform their rivals by proactively identifying new market developments and seeking to meet latent or unarticulated needs of their customers. To punch above their weight in today’s competitive environment, companies need databases and software to gain a deep understanding of customer …


Science For Life: An Evaluation Of New Zealand's Health Research Investment System Based On International Benchmarks, Samuel Garrett-Jones, Tim Turpin, Brian Wixted Jan 2004

Science For Life: An Evaluation Of New Zealand's Health Research Investment System Based On International Benchmarks, Samuel Garrett-Jones, Tim Turpin, Brian Wixted

Faculty of Commerce - Papers (Archive)

During the past decade there have been major developments in the way that research investments have been monitored and evaluated. While there are differences in the ways governments fund research around the world, and a diversity of approaches to evaluation, there are a number of common themes that can be observed in national experiences. As the importance of evaluation increases, the gap between current practice and best practice becomes more significant, and the need for comparative study and methods development grows. Current international ‘better-practice’ approaches to research evaluation and performance indicators reflect two important considerations. First, they make a clear …


The Causal Ordering Of Key Cross-Functional Relationship Dimensions: A Replication Study Using The Marketing/R&D Relationship, Elias Kyriazis, Graham Massey Jan 2004

The Causal Ordering Of Key Cross-Functional Relationship Dimensions: A Replication Study Using The Marketing/R&D Relationship, Elias Kyriazis, Graham Massey

Faculty of Commerce - Papers (Archive)

How do working relationships between functional managers develop, and how are they maintained? Does interpersonal trust drive communication, or is communication the building block of interpersonal trust? Massey and Dawes (2002) examined the causal ordering of three key behavioural constructs - communication behaviours, interpersonal trust, and interpersonal conflict in cross-functional relationships between Marketing Managers and Sales Managers. By using three competing models they found evidence that CFRs are built on a foundation of effective communication, specifically, bidirectional communication. This current paper is a replication of their study in the context of the Marketing/R&D relationship during 184 Australian new product development …