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Articles 1 - 30 of 52
Full-Text Articles in Business
A Study Of Leadership's Role In Building Relationships Among Virtual Team Members, Danna V. Smith
A Study Of Leadership's Role In Building Relationships Among Virtual Team Members, Danna V. Smith
Doctoral Dissertations and Projects
This research study focused on leadership's role in building relationships among virtual team members. A qualitative case study, the research focused on organizations in the medical device industry within the Charlotte Metropolitan region of North Carolina. The research was formed using 15 open ended questions in an interview of 20 leaders of virtual teams. Each leader was interviewed individually and allowed to elaborate on their answers to help the researcher to thoroughly understand the approach used to help the relationships form among their virtual team members. During the interview, the discussion between the researcher and the leader being interviewed covered …
Crowdsourcing Strategizing: A View From The Top, Priscilla L. Eddings
Crowdsourcing Strategizing: A View From The Top, Priscilla L. Eddings
Doctoral Dissertations and Projects
Crowdsourcing strategizing is the application of crowdsourcing for organizational strategy development. While crowdsourcing is experiencing popularity in application and discussion, the concept is not new. However, literature on the value of crowdsourcing strategizing is not widespread in academic or business works. This qualitative case study explored crowdsourcing strategizing in Richmond, Virginia metro area nonprofits. The study was conducted to explore the lack of understanding on the value of crowdsourcing strategizing, with a focus on leaderships perspective of value. The results showed that nonprofit leaders found value in the crowdsourced data gathered through crowdsourcing strategizing.
Biblical Leadership: Combatting Authoritarianism, Katherine M. Inman
Biblical Leadership: Combatting Authoritarianism, Katherine M. Inman
Doctoral Dissertations and Projects
The radio station in Oil City, Pa became a non-existent entity when the owner sold the organization. This caused dissatisfaction among many members of the community, as well as resentment among former employees. Understanding the leadership's impact provides insight into the radio station's potential sustainability or inevitable failure. This phenomenological study allows for a focus on the events surrounding the radio station's sale, which sheds light on the leadership style used by the radio station's most recent owner. Each interviewee offers a unique perspective, including information about the events that led up to the radio station's sale. The study of …
An Assessment Of Hospice Patients’ Experience From Cancer Care Services In The United States Hospitals: A Mixed-Method Study, Femi Obasun
Doctoral Dissertations and Projects
This mixed methods research (MMR) addressed management's failure to give high-quality hospice care in healthcare facilities within the United States. Failure to provide high-quality care leads to issues with quality control and customer satisfaction. The researcher used an MMR design to perform a systematic survey of 96 participants in select U.S.-based hospice services management facilities. The medical records from the Research Institution organization were used to choose the participants. The total population was 1,300 from which 96 participants were randomly chosen. This study's first phase included surveying participants utilizing questions from a Likert scale that yielded quantitative responses. The second …
Strategic Leadership For Managing Diversity, Amdy Diene
Strategic Leadership For Managing Diversity, Amdy Diene
Doctoral Dissertations and Projects
The changing workforce in organizations worldwide, including those in Africa, makes managing diversity a critical issue that must be a part of any organizational business strategy. This qualitative case study explored the success and failure of leadership strategies in managing diversity in organizations in the West African region and the adverse effects globalization, and ethnocentrism might have in managing diversity in the workplace. This study took place in Africa, and 15 participants from this West African organization participated in interviews and surveys. The data collection yielded themes the participants in the study thought could improve leaders' capabilities in managing a …
Organizational Cultures Effect On Productivity In Manufacturing, Jonathan Karl Foley
Organizational Cultures Effect On Productivity In Manufacturing, Jonathan Karl Foley
Doctoral Dissertations and Projects
Manufacturing industry continues to struggle due to the inability to fill scheduled orders as a result a depleted workforce. Now more than ever, the importance of sustaining a workforce is essential to the success or failure of an organization. Organizational culture initiatives such as job satisfaction, employee commitment, and employee motivation represent a pivotal addition to all organizations. A strong leadership foundation that can develop and establish strong working cultures by utilizing these initiatives to retain employees is imperative to combat high employee turnover, low morale, and decreased productivity. The study has been affected by a qualitative approach, employing a …
The Lived Experience Of Personnel Adversely Impacted By Toxic Leadership: A Phenomenological Study, Jeremy B. Piasecki
The Lived Experience Of Personnel Adversely Impacted By Toxic Leadership: A Phenomenological Study, Jeremy B. Piasecki
Doctoral Dissertations and Projects
The purpose of this qualitative phenomenological study was to understand the lived experience of personnel adversely impacted by toxic leadership. This topic is important to study because the harassment, bullying, and narcissistic behavior exhibited by toxic leaders and negative environments have severe adverse implications for personnel, such as reduced accomplishments, mental health, lack of trust, and overall wellbeing. In order to further understand the phenomenon, the following research questions guided the study: (a) What is the lived experience of personnel adversely impacted by toxic leadership? (b) How were the personnel impacted by the change in the culture and environment? (c) …
Evaluating The Effectiveness Of Leadership Development Programs In The Public Sector And Its Impact On Organizational Performance, Chijioke Henry Osuagwu
Evaluating The Effectiveness Of Leadership Development Programs In The Public Sector And Its Impact On Organizational Performance, Chijioke Henry Osuagwu
Doctoral Dissertations and Projects
The main focus of public sector organizations is to provide efficient services to stakeholders and continuously adapt, redesign, and reinvent through effective LDPs. The qualitative flexible multiple case study explored what strategies and tools were implemented to measure and evaluate the effectiveness of LDPs to improve frontline leaders and the delivery of services to stakeholders in public sector organizations in Owerri-Imo State, Nigeria. Online surveys and semi-structured interviews were used to gather information to study the research problem. The online survey measured employees' perception of public sector frontline leaders and their impact on performance. The findings revealed ineffective frontline leadership, …
The Effects Of Leadership Organizational Culture On Employee Performance Resulting In High Turnover, Low Morale, And Decreased Productivity, Damon Brown-Crawford
The Effects Of Leadership Organizational Culture On Employee Performance Resulting In High Turnover, Low Morale, And Decreased Productivity, Damon Brown-Crawford
Doctoral Dissertations and Projects
The restaurant industry continues to lose billions of dollars in revenue due to the failure of leadership to develop and establish strong working cultures which has led to high employee turnover, low morale, and a decreased productivity. A major leadership problem exists in the restaurant industry in the Southeastern United States as strategies, theories, and cases have impacted the applications applied in the restaurant business world. The study has been purposed and influenced by a qualitative approach, utilizing a case study to gain knowledge of the reasons for the failure of leadership in establishing a strong working culture in restaurants …
The Lack Of Communication In Leadership, Wendy Webb Hicks
The Lack Of Communication In Leadership, Wendy Webb Hicks
Doctoral Dissertations and Projects
This qualitative research study explored why there is a lack of communication in leadership within the financial services industry in federal agencies in the southeastern region of the United States. The general problem to be addressed is a lack of communication in leadership resulting in ineffective lower-level management. This case study finds solutions to what is causing the lack of communication and how ineffective management can improve. The research questions aid in exploring the existing gap in the existing problem and guide the investigation. The case study consisted of interviews from 12 participants employed in the financial services industry. Several …
Effect Of Supervisor Bias On Performance Motivation During Incentive-Based Performance Reviews, Jessica Lace Burrell
Effect Of Supervisor Bias On Performance Motivation During Incentive-Based Performance Reviews, Jessica Lace Burrell
Doctoral Dissertations and Projects
The effectiveness of performance appraisals concerning employee motivation and organizational outcomes has had a prominent presence in research over the years due to concerns about how failed appraisal processes hinder performance improvement, human resource functions, and corporate objectives. How employees perceive the review process plays a significant role in whether or not the method will deliver the intended motivators, such as feedback and job satisfaction. This study will focus on how perceptions of bias influence an employee’s drive to perform in the future among Certified Nursing Assistants (CNAs) within three Promedica skilled nursing facilities in Pittsburgh, Pennsylvania.
Implementing And Sustaining A Lean Management System, Derek Albert Vandersteur
Implementing And Sustaining A Lean Management System, Derek Albert Vandersteur
Doctoral Dissertations and Projects
Lean healthcare is a field of research that studies the use of effective goal setting and scientific thinking to drive improvements in the healthcare industry. Lean has been effectively applied in healthcare settings to improve efficiency, patient satisfaction, clinical outcomes, and safety. There have been, however, varying degrees of success achieved in healthcare organizations effectively implementing a lean management system. The problem addressed in this research is that many healthcare organizations in the United States that seek to improve quality and reduce costs by implementing a lean management system are unable to sustain the lean management system thereby missing out …
The Organizational Leadership Framework, John Robert Sparks
The Organizational Leadership Framework, John Robert Sparks
Doctoral Dissertations and Projects
The field of leadership has evolved quite drastically over the years. Douglas McGregor showed us the evolution from a Theory X style belief that employees are unmotivated and dislike their work to his Theory Y style belief that employees are motivated and receive a sense of enjoyment from their work. Abraham Maslow expanded on this work with his Theory Z belief that optimal employee performance would prevail with the proper leadership approach. For years now, leadership has focused on various approaches or styles that produce the best performance resulting from the relationship between the leader and their follower. Organizations, research, …
Empowering Healthcare Workers Through Transformational Leadership, Angela Nicole Craig
Empowering Healthcare Workers Through Transformational Leadership, Angela Nicole Craig
Doctoral Dissertations and Projects
The Veterans Health Administration cares for a unique population of patients--Veterans. When it comes to job dissatisfaction, the administration ranked 18th among 19 other Federal agencies. Transformational leaders are instrumental in motivating and encouraging healthcare employees. The specific leadership problem in this research study was the failure of healthcare leaders to empower employees within Federal government healthcare facilities in the United States resulting in job dissatisfaction, lack of organizational commitment, and negative changes in behavior (increased absenteeism, increased turnover, burnout, and poor performance). The significant issue was addressed by interviewing 13 Vet Center Directors and two Nurse Managers to learn …
Enhancing Success Through Leadership, Wendy T. Jewell
Enhancing Success Through Leadership, Wendy T. Jewell
Doctoral Dissertations and Projects
This study sought to obtain a better understanding of how leaders influence the culture of the organization to enhance performance. A post-positive qualitative research case study was conducted at a state agency in the Commonwealth of Virginia. During this study, 13 semi-structured interviews were conducted with agency employees who participated on a project to implement a smart phone fuel application. This fuel application automated specific manual processes related to their fuel management program. While the fuel application project implementation was finishing, the interviews were conducted. During these interviews, participants provided their perspectives on leadership, communication, empowerment, project outcomes, lessons learned, …
Overcoming Barriers To Social Enterprise Expansion, Growth, And Financial Sustainability: The Leadership Challenges, Elizabeth A. Lee
Overcoming Barriers To Social Enterprise Expansion, Growth, And Financial Sustainability: The Leadership Challenges, Elizabeth A. Lee
Doctoral Dissertations and Projects
Social enterprise organizations are emerging worldwide as effective businesses that are willing and able to address major social problems, yet leadership challenges exist that impede long-term survival, financial viability, and positive social impact. The general problem addressed was the failure of leaders within social enterprise organizations to delegate tasks and responsibilities and build strong teams resulting in the inability to expand the business, while achieving growth and financial sustainability. The purpose of this qualitative, flexible design, single case study was to understand the reasons behind the failure of social enterprise organizational leaders to delegate tasks and responsibilities and build strong …
Family Business Leadership Succession, Elissa A. Rogers
Family Business Leadership Succession, Elissa A. Rogers
Doctoral Dissertations and Projects
Family businesses frequently experience business failure following succession from the first generation. Family businesses that lack effective succession plans have low sustainability beyond the second or third generations of family leadership. The purpose of this qualitative multiple case study was to explore how to reduce family business failure following generational succession. Three theoretical models were included in the conceptual framework: (a) Lewin’s three-step change model, (b) Bass’s full range of leadership model, and (c) Rumelt’s strategic kernel. Data were collected from semi-structured interviews and internal documents relevant to the succession process. Six themes emerged: (a) reason for succession, (b) necessary …
Effective Leadership In The Us Fire Service Requires Training Programs Geared Toward Ongoing Leader Development For All Personnel, Shelley Marie Wheeler
Effective Leadership In The Us Fire Service Requires Training Programs Geared Toward Ongoing Leader Development For All Personnel, Shelley Marie Wheeler
Doctoral Dissertations and Projects
The purpose of this qualitative phenomenological study was to explore the experiences of 50 personnel from four Metro Washington D.C. area fire departments, 23 firefighters and 27 officers, at varying experience levels and ranks to determine if there was leadership training throughout a firefighter’s career that enhanced their leader development, improving teamwork needed to achieve operational objectives. Based on the analysis of the data retrieved from the participants, the proposed research problem does exist within all four departments: leadership training may not be provided at varying levels of a firefighter's career within Metro Washington D.C. area fire departments which could …
Leadership Adaptability Within The Higher Education Industry, Rebecca Niemeyer Rens
Leadership Adaptability Within The Higher Education Industry, Rebecca Niemeyer Rens
Doctoral Dissertations and Projects
Dynamism in the higher education industry (HEI) has created unprecedented complexity and uncertainty for leaders at colleges and universities across the globe. The challenges to competitive advantage and sustainability created by dynamic conditions have been exacerbated and accelerated by the COVID-19 pandemic and health crisis. HEI leaders are struggling to adapt antiquated and traditionally held methods and practices to navigate the rapid changes and survive the resulting chaos. The ability of leaders to adapt to dynamism in contemporary industry conditions is influenced by the external and internal environments; in term, these leaders’ capacity for change impacts the adaptability of the …
A Case Study On Gender Inequality In A Defense Setting, Nicole L. Hicks
A Case Study On Gender Inequality In A Defense Setting, Nicole L. Hicks
Doctoral Dissertations and Projects
Women are gaining education, skills, strength, and have adequate drive yet, gender inequality is still blocking their advancement into senior leadership especially in the United States (U.S.) Defense Industry. The purpose of this study was to explore gender inequality within organizational leadership, specifically within the Department of Defense (DoD) civilian sector, to identify potential barriers to ceasing the advancement of qualified women. The main research question driving this research is, what internal and external barriers exist in the defense department regarding the professional advancement of women and what factors contribute to advancement into leadership. Follow-up questions include how veteran status, …
An Exploration Of Internal Control Deficiencies And Their Impact On Fraud In Local Churches In Nigeria, Samuel Eze
An Exploration Of Internal Control Deficiencies And Their Impact On Fraud In Local Churches In Nigeria, Samuel Eze
Doctoral Dissertations and Projects
This research study explores the impact of internal control deficiencies on fraud in local churches in Nigeria and provides church leaders, trusted church members, employees, and volunteers with the necessary tools to guard church funds and assets from fraud and waste of resources. The researcher designed the study to answer six research questions addressed with 16 semi-structured interview questions and the outcome was obtained from 17 church leaders, ministers, employees, and volunteers of local churches in the Enugu area, Nigeria. The six themes that emerged from the study include accountability and stewardship, good internal control procedures, segregation of duties, disciplinary …
Leadership Model And Best Practices For Member Engagement In Chambers Of Commerce, Gretchen Skok Disanto
Leadership Model And Best Practices For Member Engagement In Chambers Of Commerce, Gretchen Skok Disanto
Doctoral Dissertations and Projects
Many nonprofit membership-based associations experience poor levels of engagement which threatens member retention and their long-term survival. While leaders recognize that engaging members is critical to member retention, many association leaders struggle with identifying the best approaches for engaging members. This qualitative multiple case study focuses on member engagement and retention in two high-performing chambers of commerce with above-average member retention rates in Northeast Ohio. The study discovers effective strategies to engage chamber of commerce members, develops a leadership model for member engagement, and identifies best practices that chamber of commerce leaders should use to successfully engage members. Participants in …
A Qualitative Study On The Underrepresentation And Minimal Advancement Of African Americans In Higher Education, Sylvester Allen Jr.
A Qualitative Study On The Underrepresentation And Minimal Advancement Of African Americans In Higher Education, Sylvester Allen Jr.
Doctoral Dissertations and Projects
This qualitative case study explored the underrepresentation and disproportionate advancement of African American leaders in higher education. The general problem addressed is the minimal advancement, and the disproportionate representation of African Americans compared to their White counterparts in leadership positions at higher education institutions, resulting in a lack of diversity among individuals in a leadership capacity. The purpose of this qualitative case study was to add to existing bodies of research that address the underrepresentation and low advancement of African Americans in leadership positions in higher education. The research questions explored why African Americans leaders are disproportionately represented in leadership …
An Examination Of Volunteer Fire Officer Leadership Style And The Job Satisfaction And Turnover Intention Of Volunteer Firefighters In North Central North Carolina, Robert Mull Miller
An Examination Of Volunteer Fire Officer Leadership Style And The Job Satisfaction And Turnover Intention Of Volunteer Firefighters In North Central North Carolina, Robert Mull Miller
Doctoral Dissertations and Projects
The need for volunteer firefighters continues to grow as communities expand and requests for emergency service response rises. The purpose of this study was designed to examine the relationships between the leadership behaviors of chief fire officers and the volunteer satisfaction and turnover intention of volunteer firefighters in North Central North Carolina. This study focused on the three leadership styles that comprise the full range leadership model, including transformational, transactional, and passive/avoidant. Three research questions supported this study which looked at the effects of leadership behaviors on volunteer satisfaction, leadership behaviors on turnover intention, and volunteer satisfaction on turnover intention. …
Exploring How Self-Leadership Influences Team Building In The Department Of Defense, Joseph Wolemonwu
Exploring How Self-Leadership Influences Team Building In The Department Of Defense, Joseph Wolemonwu
Doctoral Dissertations and Projects
This qualitative research case study explored the influence of self-leadership in team-building abilities among leaders within a Department of Defense (DOD) component in Quantico, Virginia. The general problem to be addressed was the lack of self-leadership among leaders resulting in ineffective team building. The purpose of this qualitative case study is to discover what tools, approaches, skills, methodologies, or theories are needed to prepare those in authority for self-leadership better to assist team building and to evaluate those tools, methods, or theories. Research questions explored how self-leadership supports team-building abilities among leaders. If any, the barriers to self-leadership could prevent …
Traditional And Nontraditional Leadership In Higher Education: A Qualitative Case Study, Jihna Racquel Jenkins
Traditional And Nontraditional Leadership In Higher Education: A Qualitative Case Study, Jihna Racquel Jenkins
Doctoral Dissertations and Projects
Higher education is experiencing unprecedented challenges in a rapidly changing educational landscape. Leaders are charged with transforming their institutions to demonstrate their formidability by successfully responding to change. It is integral that leaders understand the happenings within the external environment as they guide their institutions. Institutions are adopting business postures and there is an increase in nontraditional leaders in administrative roles. The increase in nontraditional leaders is providing an opportunity for institutions to implement contemporary approaches to leadership. This study identified the predominant changes impacting liberal arts institutions in the Midwest, leadership behaviors contributing to successful change adaptation, and existent …
Communication, Collaboration, And Trust Within Virtual Teams, Courtney E. Boyd
Communication, Collaboration, And Trust Within Virtual Teams, Courtney E. Boyd
Doctoral Dissertations and Projects
Virtual teams have gained much popularity within in the past 20 years, and the impacts of COVID-19 have only increased their popularity and usage within organizations. Virtual teams provide an organization to be adaptable, cut costs, and increase their knowledge base; however, virtual teams are not without their challenges. The purpose of this qualitative case study was to understand how leadership can impact virtual team performance through enhancing communication, collaboration, and trust. Through participant responses, three main themes were developed. These themes were issues with communication, communication and trust, and organizational culture. Two sub-themes within issues with communication were identified …
Exploring The Effect Of Leader Emotional Intelligence On Follower Self-Efficacy During Change Management, Jay L. Phipps
Exploring The Effect Of Leader Emotional Intelligence On Follower Self-Efficacy During Change Management, Jay L. Phipps
Doctoral Dissertations and Projects
The problem under study was lack of scholarly research on the effect leader emotional intelligence (EI) has on follower self-efficacy during change management. This study provided findings on the three overarching themes of EI, organizational change, and self-efficacy. Each theme was examined individually and then how they are interrelated. The researcher provided a detailed overview of how the interviews were conducted then subsequently coded and analyzed. The researcher then provided an interpretation of the findings through visualization of the data. As a support to the research, a detailed explanation of the research questions was provided along with participant vignettes to …
Generational Communication Disparities In Leadership, Janelle Andrea Jordan
Generational Communication Disparities In Leadership, Janelle Andrea Jordan
Doctoral Dissertations and Projects
Companies seek to strategically utilize their resources and personnel to obtain an advantage over competitors. With generational diversity being a relevant topic, emphasis is placed on the strategic management of its personnel as they are essential in the innovative practices’ companies implement to evolve organizations and enable them to be viable in a dynamic business environment. The aspect of leadership methodologies is demonstrative in not only their verbal communication, but also nonverbal behaviors. Contributors to leadership styles displayed through communication cues may be emblematic of cultural upbringings and demographic differences. As organizations develop the skillsets of their personnel, diversification should …
Promotion Of Leaders Based On Skills Not Related To Leadership, Emily Kathryn Stites
Promotion Of Leaders Based On Skills Not Related To Leadership, Emily Kathryn Stites
Doctoral Dissertations and Projects
A qualitative case study allowed for understanding the skills and achievements desired for individuals holding formal leadership positions in rural businesses located in Indiana. The general problem to be addressed was leaders being promoted based upon achievements and skills not related to leadership resulting in diminished morale and lower productivity. The purpose of the study was to add to the body of knowledge by expanding on the understanding of reasons behind promoting leaders based on non-leadership skills and abilities and the impact it has on employee morale and company productivity. Three primary research questions evaluated the skills and achievements of …