Business Commons^™

Comparison Of The Effectiveness Of Different Observation Methods And An Exploratory Analysis Of The Importance Of Accuracy Of Various Observations On Safety Performance, Marlies Hagge

Dissertations

Behavior Based Safety (BBS) applies various types of safety observation to improve occupational safety in business. The purpose of the following study was to examine and compare different observation foci: peer-observation, self-observation and a combination of both options as well as supervisor observations and observations of employee behavior obtained by research assistants (RA). Participants were unionized employees of the facilities management department at a Midwestern university. Target behaviors included safe lifting and vacuuming. The dependent variables were safety performance and the discrepancy between the different observation types. Incident data were also reported. The different observational methods were investigated via a …

Understanding Millennial, Generation X, And Baby Boomer Preferred Leadership Characteristics: Informing Today’S Leaders And Followers, Lee-Volker Cox

Dissertations

Purpose. This quantitative study’s purpose was to describe and determine the degree of difference and importance of leadership characteristics as perceived by Baby Boom, Generation X, and Millennial generational cohort followers in STEM-related U.S.-based or headquartered aerospace and computer organizations as measured by the Multigenerational Leadership Characteristics Questionnaire (MLCQ).

Methodology. This was a cross-sectional, nonexperimental, comparative and correlational quantitative, ex post facto study. A web-based MLCQ was developed after conducting an academic literature review. Participants used a 6-point Likert scale identifying the importance of 30 characteristics with 2 aggregation questions identifying the most and least important characteristics; 408 members of …

Recruiting Best Practices In Prospecting: Developing The Skills Necessary To Recruit An All-Volunteer Army—A Delphi Study., Jeremy E. Mcmullen Dr.

Dissertations

Purpose. It was the purpose of this Delphi study to discover what the best practices are for implementing telephone, virtual, face-to-face, and referral prospecting, as reported by an expert panel of Army Recruiters when targeting 17-24 year olds.

Methodology. This Policy Delphi study was accomplished in three sequential rounds, with 19 homogeneous expert participants whose mode of operation is remote, anonymous, and computerized. The rounds explored a complex recruiting process through the lens of expert Army Recruiters. The process of discovery, consensus, and implementation identified: (a) planning practices, (b) lead sources, (c) establishing rapport, (d) identify goals/needs/interests, (e) overcome …

Task-Based User Profiling For Query Refinement (Toque), Chao Xu

Dissertations

The information needs of search engine users vary in complexity. Some simple needs can be satisfied by using a single query, while complicated ones require a series of queries spanning a period of time. A search task, consisting of a sequence of search queries serving the same information need, can be treated as an atomic unit for modeling user’s search preferences and has been applied in improving the accuracy of search results. However, existing studies on user search tasks mainly focus on applying user’s interests in re-ranking search results. Only few studies have examined the effects of utilizing search tasks …

Predicting Intake Of Applications For First Registration In The Property Registration Authority, Orlaith Mernagh

Dissertations

The motivation for this dissertation is rooted in a real business need. The Property Registration Authority is the state organisation tasked with maintaining a register of land ownership on the island of Ireland. The PRA currently faces a series of challenges; a high level of staff retiring and the inherent loss of knowledge associated with this trend, a lack of recruitment in recent years and a large increase in lodgement of applications for first registration as a result of legislation. The organisation therefore requires a reliable system for predicting future intake. Prior to this project, there has also been a …

"Intonations Of Their Own Language": An Analysis Of Leadership And Resonance In Two Progressive Young-Adult-Filled Congregations In The Pacific Northwest., D. Bethan Theunissen

Dissertations

Christendom in Canada and the United States is in decline, and young adults are leaving the church in considerable numbers. This exodus is especially noticeable in mainstream religious denominations, although evangelical groups are beginning to experience a similar waning. The fastest-growing “religious” group consists of those who identify with no religion.

Simultaneously, young adults are experiencing a far longer entry process into adulthood after adolescence than those who went before them. They also experience the world as unstable and impermanent. Their needs and the church’s needs could converge but instead seem to be antithetical to each other in ways that …

Spinning Straw Into Gold: A Study Of Resource Creation, Flow, And Conversion In A Nonprofit Collaboration, Elizabeth A. Castillo

Dissertations

Throughout history people have joined together to improve their individual lives. In the modern era, organizations often work cooperatively to enhance their efficiency and effectiveness. Collaborating organizations in the nonprofit sector are increasingly expected to produce system-level change as well. This collective impact approach is under-theorized and therefore not consistently actionable. A central puzzle is how formal nonprofit collaborations acquire resource inputs and transform them into outputs, outcomes, and impact while producing financial returns to sustain the backbone organization. Resource dependence theory is sometimes proposed as an explanatory framework, yet it does not explain the generation of a double bottom …

Clones In The Mba Classroom: Understanding The Relationship Between Culture And Mba Students’ Attitudes Toward Socially Responsible Business Leadership: A Mixed Methods Cross-National Study, Juan F. Roche

Dissertations

Recurrent corporate scandals have underscored the need for business leaders, the majority of whom were trained in business schools, to address tradeoffs between the interests of investors and those who serve the common good as an expression of socially responsible business leadership (SRBL). This study offers an integrated corporate social responsibility model (ICSRM), which displays the factors that scholarly research suggests promote and hinder corporate social responsibility (CSR) practice. However, because the CSR concept originated in the United States and the American business school model is replicated across the globe, most theories that support this conceptual framework were developed through …

Clients As Voting Board Members: A Mixed Methods Examination Of San Diego County Nonprofit Human Services Organizations, Elaine Marie Lewis

Dissertations

The literature suggests that thoughtful board composition generates more strategic and thoughtful policymaking. This study examined one aspect of board composition that is frequently cited as a source of more strategic and thoughtful policymaking: clients as voting members.

This study used descriptive and inferential statistics to examine the prevalence of, and the factors associated with clients participating as board members of human services nonprofit organizations in San Diego County. Through a review of the most recent 12 months of board meeting notes, this study also explored the level of participation of two clients on the board of directors of one …

An Exploration Of The Use Of Photovoice-Inspired Techniques To Facilitate Narrative Leadership In A Small Group Of Middle-Aged Women, Michelle M. Zive

Dissertations

Leadership often is defined as a persuasive relationship. Over the last two decades, narrative leadership has been viewed in the Leadership Studies literature as a source of persuasion. Narrative leaders use stories to impact others in both large-scale political and social movements, as well as in large-scale organizations. Even as this has been happening, the field also has begun to re-conceptualize leadership as a group rather than an individual process, a view of leadership sometimes characterized as shared leadership. There is limited understanding of whether narrative leadership operates in shared leadership situations and a dearth of literature about specific techniques …

Who Leads Nonprofit Organizations And What Does It Matter? A Mixed Methods Study Of The Impact Of Different Sector Experience On Nonprofit Leadership, Darrent Robert Tune

Dissertations

The nonprofit sector serves an important economic and community-building role in California and the rest of the United States. However, the nonprofit sector may be facing a leadership deficit due to inadequate succession planning and training of future leaders. Given that nonprofit organizations are often pressured to become more business-like and that many nonprofit organizations may need to adhere to regulations imposed upon them by government funders, nonprofit organizations may be able to find qualified leaders from the for-profit and public sectors.

The purpose of this explanatory sequential mixed methods study was to build on prior research on the sector …

When Worlds Collide: Bringing The Native/Indigenous Transnational Nonprofit Leader To The Conversation, Christina E. Mitchell

Dissertations

Transnationals have long been a subject of academic discussion. Described differently according to discipline and study, the primary characteristic of transnationals is that they cross borders in support of a broad range of purposes, including advocacy and service provision, and profession and research. While not explicitly engaged within the nonprofit conversation up to this point, transnationals do have an implicit association with the nonprofit sector. This dissertation locates the transnationals in the nonprofit sector bringing a particular type of transnational into the nonprofit conversation: the native/indigenous transnational nonprofit leader. Based on findings of an exploratory case study, this leader is …

Implementation Of Operational Excellence: Challenges Related To Employee Perception And Organizational Culture, Ruben Fontes

Dissertations

Industries that are traditionally technical and hierarchical present a variety of challenges for today’s leaders, particularly given the rapidly evolving, technology-driven global business environment. In addition, the movement toward more collaborative and horizontal work environments encourages a uniquely collective perspective comprised of individuals who are expected to continually shift between innovation and conformance. Success in the contemporary business environment largely depends on a firm’s speed and efficiency in relation to its competitors, which challenges leaders to not only remain on the cutting edge of their respective industries, but also stay “in tune” with the inner workings of their organizations in …

Understanding Women Leaders In A Male-Dominated Profession: A Study Of The United States Marine Corps' Women Generals, Marianne S. Waldrop

Dissertations

Contemporary organizations are increasingly realizing that future success requires a significant shift in leadership due to globalization, flattened organizational command and control structures, rapid technology growth, and the shift from manufacturing to service industries. Specifically, current leaders and scholars have begun to recognize the importance of employee diversity within organizations, and in particular the critical need to tap into the underutilized half of the population—women. Yet, the efforts to recruit, develop or retain women has been minimal, leading to metaphors such as glass ceiling and labyrinth, which characterize the institutional, social and personal barriers women encounter when seeking high-level leadership …

To Be Or Not To Be Satisfied: Examining Job Satisfaction Of Entry-Level Residence Life Professionals At Historically Black Colleges And Universities, Evingerlean D. Blakney

Dissertations

Research on historically Black college and universities (HBCUs) as institutions of higher education is limited. There is even less scholarship that brings forth an understanding of student affairs at these institutions. A gap in the higher education, student affairs, residence life, and job satisfaction literature suggested a need for research on residence life professionals at HBCUs. Therefore, the goal of this study was to examine job satisfaction of entry-level residence life professionals at HBCUs. For this study, the researcher looked for factors that contributed to overall job satisfaction and further examined the roles of both gender and public or private …

Comparing Online And Traditional Interview Techniques: A Qualitative Study Of The Experiences Of Researchers And Participants In The Malaysian Context, Diyana Kamarudin

Dissertations

The study employed an innovative simulation of interview conditions using both face-to-face and online techniques that facilitated both emic and etic perspectives. The dissertation utilized both micro and a macro levels of study. At the micro level, 10 researcher participants interviewed 30 parent participants utilizing two different interview techniques: online face-to-face interviews via Skype, and traditional face-to-face interview. The interviews focused on parental mediation on children’s television habits. At the macro level the researcher coordinated the study and conducted interviews with the researcher participants, after they completed their own interviews in the simulation. Both online and face-to-face interviews were video …

Competency Model Assessment: Participants Reactions In A Uae Oil Company, Nadya Shafeeq Abdulrahman H. Al Mannaee

Dissertations

Purpose: The purpose of this study is to examine the factors that make the competency model effective from the perspective of the trainees in an oil company in the United Arab Emirates. Identifying this factors will of help to other sectors as they implement similar programs. Competency based programs could help to upgrade the skills of UAE nationals and give them a better chance of employment; at present employers perceive UAE nationals negatively, as lacking skills. Design/Methodology/Approach: The reaction level of the Kirkpatrick evaluation is used in this study. A model is created to study the relationship between the …

An Empirical Investigation Of The Uae Stock Markets., Safa Maatouq Ahmed Al Mohana

Dissertations

This thesis consists of six chapters. The first provides an overall introduction. The second offers a retrospective review of the development of the financial markets in the UAE from their start until now. The third chapter investigates empirically the casual nexus of the Abu Dhabi and Dubai stock markets in order to assess the degree of integration between these two domestic markets. To our best knowledge, this is the best attempt to explore domestic financial market integration within the context of the UAE. The fourth chapter extends the analysis in order to examine the degree of financial market integration of …

Socially Responsible And Small: A Quantitative Study Of Corporate Social Responsibility In Small And Medium Organizations In The United States, Abigail Sorenson Berk

Dissertations

Corporate social responsibility (CSR) has become a global imperative supported by governments, industry, and citizens alike. In 2000, the United Nations launched the Global Compact to encourage businesses to adopt socially responsible policies. In tandem, businesses became increasingly attentive to their social practices with the vast majority of executives declaring CSR important to their organization’s success. Despite this increase in attention – which occurred among businesses of all sizes – the academic literature on CSR has focused almost exclusively on large, public companies. Ironically, the majority of businesses in the United States are small, private businesses suggesting the existing CSR …

A Mixed-Methods (Quantitative-Qualitative) Study To Identify The Perceived Level Of, Zeky Zardo

Dissertations

Different approaches to developing leaders have been established through various forms of self-assessment, action learning, and education and training activities (Smither et al., 2005). The existing body of research on the impact and success of college and university leadership development programs focuses heavily on undergraduate leadership programs and not graduate-level programs such as the Master of Business Administration (MBA) or the doctorate. The purpose of this mixed-methods (quantitative–qualitative) study was to identify the perceived level of transformational leadership skill development by students enrolled in a doctoral program in organizational leadership. In addition, it was the purpose of this study to …

An Examination Of Workplace Factors Associated With Job Satisfaction Of Generation Y University Professional Staff, Martha Jane Sales

Dissertations

Generation Y staff identified two workplace factors as significant to job satisfaction: promotion and contingent rewards. The Generation Y participants also identified eight workplace factors—pay, promotion, fringe benefits, supervision, contingent rewards, operating procedures, nature of work, and communication—as significant to employee retention. One demographic element, length of time in a current position, was found significant to Generation Y job satisfaction. Although the primary research focus was Generation Y university professional staff, one particular non-Generation Y finding proved relevant to employee retention: nature of work was ranked as the primary factor associated University professional staff make valuable contributions essential to the …

An Analysis Of The Financial Impact Of Certified And Classified Employee Absenteeism Rates At A Mid-South Kentucky School District, Milli A. Mcintosh

Dissertations

This study examined absenteeism of both certified and classified employees (N = 429), to include teachers, administrators, and support staff, and selected demographic variables in one school district consisting of the following: one high school, three elementary schools, one middle school, one alternative school, one transportation department, one maintenance department, and a central office. The variables include gender, ethnicity, years of service, particular and total days missed.

The design of the quantitative study was based on secondary data analysis that encompassed running descriptive statistics for the purpose of determining the frequency of employee absence and the overall costs. An analysis …

The Relationship Between University Employees’ Work Engagement And The Perception Of Their Influence On Student Integration And Retention, Janea Sims Mcdonald

Dissertations

The retention of college students is an issue that affects the student, the university, and the workforce. When a student does not graduate, they often either earn less over the period of their lifetime, or are unable to find a job. The workforce is affected because this means fewer qualified applicants to fill positions. Universities are impacted in many ways, including financially. Lower retention rates lead to less income from tuition and decreased funding from state and federal sources which base funding formulas on performance outcomes (National Conference of State Legislatures, 2014).

One way to increase the likelihood of student …

An Application Of Data Analytics To Outcomes Of Missouri Motor Vehicle Crashes, Jill Marie Bernard

Dissertations

Motor vehicle crashes are a leading cause of death in the United States, cost Americans $277 billion annually, and generate serious psychological burdens. As a result, extensive vehicle safety research focusing on the explanatory factors of crash severity is undertaken using a wide array of methodological techniques including traditional statistical models and contemporary data mining approaches. This study advances the methodological frontier of crash severity research by completing an empirical investigation that compares the performance of popular, longstanding techniques of multinomial logit and ordinal probit models with more recent methods of decision tree and artificial neural network models. To further …

Continuous Monitoring Of Enterprise Risks: A Delphi Feasibility Study, Robert Baksa

Dissertations

A constantly evolving regulatory environment, increasing market pressure to improve operations, and rapidly changing business conditions are creating the need for ongoing assurance that organizational risks are continually and adequately mitigated. Enterprises are perpetually exposed to fraud, poor decision making and/or other inefficiencies that can lead to significant financial loss and/or increased levels of operating risk. Increasingly, Information Systems are being harnessed to reinvent the risk management process. One promising technology is Continuous Auditing, which seeks to transform the audit process from periodic reviews of a few transactions to a continuous review of all transactions. However, the highly integrated, rapidly …

Information Filtering By Multiple Examples, Mingzhu Zhu

Dissertations

A key to successfully satisfy an information need lies in how users express it using keywords as queries. However, for many users, expressing their information needs using keywords is difficult, especially when the information need is complex. Search By Multiple Examples (SBME), a promising method for overcoming this problem, allows users to specify their information needs as a set of relevant documents rather than as a set of keywords.

Most of the studies on SBME adopt the Positive Unlabeled learning (PU learning) techniques by treating the user's provided examples (denoted as query examples) as positive set and the entire data …

Assessing Learning Outcomes And Social Capital Formation Resulting From The Use And Sharing Of Internet Knowledge Resources, Regina S. Collins

Dissertations

Today’s “digital natives” use the Internet to address most, if not all, their learning-related knowledge needs. This research evaluates the outcomes of formal learning activities requiring students to use, manage, share, and consolidate Internet knowledge resources (such as websites, videos, and blogs) to achieve both individual and group learning. This research takes an integrative approach to learning, capturing learner cognitive, interpersonal, and intrapersonal characteristics as well as the impact of the digital environment by evaluating the technological affordances of two different systems supporting such learning activities. This research also examines pedagogical modifications that would best integrate course assignments utilizing Internet …

Capacity Planning And Resource Acquisition Decisions Using Robust Optimization, Aldis Jakubovskis

Dissertations

This dissertation studies strategic capacity planning and resource acquisition decisions, including the facility location problem and the technology choice problem. These decisions are modeled in an integrative manner, and the main purpose of the proposed models and numerical experiments is to examine the effects of economies of scale, economies of scope, and the combined effects of scale and scope under uncertain demand realizations using robust optimization. The type of capacities, or technology alternatives, that a firm can acquire can be classified on two basic dimensions. The first dimension relates to the effects of scale via distinction between labor-intensive (less automated) …

An Examination Of The Volunteer Coordinator's Influence On Church Volunteers' Intent-To-Continue At The Largest Protestant Churches, Jason Berton Golden

Dissertations

Volunteers contribute to the production of goods and services by easing the burden of the paid workforce while not increasing costs. Today’s volunteers tend to be highly trained, skilled professionals looking for a place to invest their time and skills. Churches are the largest single recipient of many volunteers’ efforts. Despite this fact, volunteerism is on the decline in churches.

Once recruited, attrition rates can climb as high as 40% in the first 12 months following training of volunteers. Therefore, the greatest challenge churches face is turnover. Not only does turnover lead to reduced production; it also incurs added expenditures …

Acceptance Of Change: Exploring The Relationship Among Psychometric Constructs And Employee Resistance, Brian Dunican

Dissertations

Change is inevitable and can influence numerous events inside and outside an organization. The contrasting attitudes of acceptance and resistance to change are an increasingly interesting topic in today’s global, ever-changing, and competitive environment. Discovering the behavioral origins of employees’ reactions to change is an integral part of understanding the way in which individual mindset may play a role in coping with organizational change and resistance. This body of knowledge may give organizations insight for creating a competitive advantage over their counterparts. Conceivably, it can be argued that some researchers view change as a process of gradual adaptation that is …