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Asia Marketing Journal

WOM

2009

Articles 1 - 2 of 2

Full-Text Articles in Business

하이테크 제품에 대한 소비자의 주관적 평가와 객관적 정보 구전 활동에 대한 연구, Jai Hak Chung Apr 2009

하이테크 제품에 대한 소비자의 주관적 평가와 객관적 정보 구전 활동에 대한 연구, Jai Hak Chung

Asia Marketing Journal

Consumers influence other consumers` brand choice behavior by delivering a variety of objective or subjective information on a particular product, which is called WOM (Word-Of-Mouth) activities. For WOM activities, WOM senders should choose messages to deliver to other consumers. We classify the contents of the messages a consumer chooses for WOM delivery into two categories: Subjective (positive or negative) evaluation and objective information on products. In our study, we regard WOM senders` activities as a choice behavior and introduce a choice model to study the relationship between the choice of different WOM information (WOM with positive or negative subjective evaluation …


사회적 네트워크에서의 고객무형가치에 대한 연구, Sang Man Han, Ji Eun Lee Jan 2009

사회적 네트워크에서의 고객무형가치에 대한 연구, Sang Man Han, Ji Eun Lee

Asia Marketing Journal

No abstract provided.