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Articles 1 - 11 of 11

Full-Text Articles in Business

The Association Between Strategic Cost Management And Enterprise Risk Management: A Critical Literature Review, Mohamed Elsayed, Ananda Wickramasinghe, Marwa Razik Mar 2014

The Association Between Strategic Cost Management And Enterprise Risk Management: A Critical Literature Review, Mohamed Elsayed, Ananda Wickramasinghe, Marwa Razik

Ananda Wickramasinghe

Reviewing literature and application of strategic cost management (SCM) and enterprise risk management (ERM) are critical and significant for corporate management to facilitate top management to employ appropriate SCM and ERM processes and systems especially in occurrence of constant and regular business turn around, crises and turbulence in recent time in world of business. This paper revisits and reviews the association between strategic cost management and enterprise risk management. Based on this review, the following propositions were developed; firm, which adopted SCM, is more likely to adopt ERM approach, there is a positive relationship between audit type and the association …


Relationship Marketing And Customer Orientation Of Sales People: Learning From Banks, Nalin Abeysekera, Ananda Wickramasinghe Mar 2014

Relationship Marketing And Customer Orientation Of Sales People: Learning From Banks, Nalin Abeysekera, Ananda Wickramasinghe

Ananda Wickramasinghe

Selling is supremely important in marketing and considered as lifeblood in marketing. It is evident that selling based on customer orientation and relationship marketing will play a vital role in attracting and retaining more and more customers. This study, based on the Sri Lankan banking sector, aims to attempt such integration by conceptualizing the concepts of customer orientation and relationship marketing in the Sri Lankan corporate banking sector. Responses were gathered via a survey questionnaire to measure the interaction and impact on customer orientation of relationship marketing. The results show that there is a significant relationship between customer orientation and …


Transforming Nobody To Somebody: Do Transformational Leadership And Relationship Marketing Make A Difference For Sustainable Marketing?, Nalin Abeysekera, Ananda Wickramasinghe Mar 2014

Transforming Nobody To Somebody: Do Transformational Leadership And Relationship Marketing Make A Difference For Sustainable Marketing?, Nalin Abeysekera, Ananda Wickramasinghe

Ananda Wickramasinghe

With a complex, dynamic and fiercely competitive business environment and consumerism, sustainable relationship marketing is a hallenge that is critical for businesses. The concept of transformational leadership can be considered as the most influential over the last two decades in changing the ways that businesses are operating - in particular, in marketing their products, and attracting, delighting and retaining customers for the long run. This conceptual paper examines the relationship between transformational leadership and relationship marketing in the context of selling. In particular, the usage of trust and commitment used by both theories has been discussed extensively. Ultimately this study …


The Invisible Hand Of Business Strategy Processes: Culture, Power And Politics In Stragegy In A Developing Country, Ananda Wickramasinghe Mar 2014

The Invisible Hand Of Business Strategy Processes: Culture, Power And Politics In Stragegy In A Developing Country, Ananda Wickramasinghe

Ananda Wickramasinghe

This paper argues the reasons for limited compatibility of western strategic approaches with production relations in Sri Lankan tea plantation sector from findings of case study research. Reasons for this include the great diversity within the sector in relation to key issues including caste and class, ethnic groups and their political groupings, and in particular to modes of production which span traditional, capitalist and state capitalist models. Managers in developing countries struggle to assimilate such prescriptive perspectives and frameworks into their firms in response to external pressures. This suggests strategy research needs to be informed beyond generalised strategy and national …


Competing For Sustainability Within Carbon Constrained World: A Strategic Climate Change Planning Framework, Ananda Wickramasinghe, Helan Gamage Mar 2014

Competing For Sustainability Within Carbon Constrained World: A Strategic Climate Change Planning Framework, Ananda Wickramasinghe, Helan Gamage

Ananda Wickramasinghe

Addressing issue of Green House Gas emissions with climate change is becoming one of the critical social, economic, political and ecological issues for governments and businesses. Australia's per capita emission due to electricity is five times than the world average. This study explores government and firms especially resource sector strategic initiatives to date, and how foresight will develop capability in capitalising the changing climate change challenges, structure adaptation process and how different firms' strategies enhance sustainable innovation and knowledge management. Due to short-termism, and lack of emissions target strategy and carbon trading mechanism, country's climate strategic change initiative is fairly …


How Is Your Boss? Impact Of Transformational Leadership Behavior Of Manager On Customers' Selling Orientation-Special Reference To Corporate Banking Sector In Sri Lanka, Nalin Abeysekera, Ananda Wickramasinghe Mar 2014

How Is Your Boss? Impact Of Transformational Leadership Behavior Of Manager On Customers' Selling Orientation-Special Reference To Corporate Banking Sector In Sri Lanka, Nalin Abeysekera, Ananda Wickramasinghe

Ananda Wickramasinghe

Selling is paramount important in marketing and considered as a lifeblood in marketing. Customer oriented selling plays a vital role in this regards .On the other hand, managers need transformational leadership behavior to manage sales staff. This study aims to integrate the concept of customer orientation and transformational leadership of a manager by conceptualizing the concepts in Sri Lankan corporate banking sector. Responses were gathered via a questionnaire survey from a sample of 100 managers and 100 customer relationship officers(CRO). The results provide evidence for the significant relationship between transformational leadership of a manager and their customer orientation.


Development In Western Ideology Of Entrepreneurialism And Their (Mis)Applications In The Context Of Non-Western Cultures, Helan Gamage, Ananda Wickramasinghe Mar 2014

Development In Western Ideology Of Entrepreneurialism And Their (Mis)Applications In The Context Of Non-Western Cultures, Helan Gamage, Ananda Wickramasinghe

Ananda Wickramasinghe

The focus of this article is a conceptual analysis of the western entrepreneurship paradigm and its practical implications, based on a desktop approach. In order to bring a holistic view of the western paradigm, the following questions were raised: What constitutes the western paradigm of entrepreneurship? How does this paradigm transfer to other cultures? Why is this paradigm criticized? The purpose of evaluating the western paradigm is to gain an understanding of western ideologies in entrepreneurship to consider a suitable methodology for an alternative approach in entrepreneurship research. The different disciplinary perspectives and the reductionist approach of the western paradigm …


Western Perspectives On Entrepreneurship And Their Sensitivity In The Context Of Asian Cultures, Helen Gamage, Ananda Wickramasinghe Mar 2014

Western Perspectives On Entrepreneurship And Their Sensitivity In The Context Of Asian Cultures, Helen Gamage, Ananda Wickramasinghe

Ananda Wickramasinghe

This paper explores western perspectives and discursive practices rooted in entrepreneurship, and argue their limited applicability in non-western cultures. It appears that the western entrepreneurship paradigm does not draw on the deep-rooted settings in society and culture of many developing countries. As a result, indigenous entrepreneurial realities are not well understood. The methods employed to transform western ideologies into other cultural settings were ineffective as they were not developed to be flexible to contextual variations. The different disciplinary perspectives and the reductionist approach of the western paradigm resulted in limited returns to entrepreneurship programmes since one disciplinary perspective can never …


Culture Of Social Institutions And Behavioural Manifestations In Entrepreneurship Development: A South-Asian Case, Helan Gamage, Ananda Wickramasinghe Mar 2014

Culture Of Social Institutions And Behavioural Manifestations In Entrepreneurship Development: A South-Asian Case, Helan Gamage, Ananda Wickramasinghe

Ananda Wickramasinghe

This paper is based on the South Asian culture, social institutions and entrepreneurship in particular to Sri Lankan entrepreneurship. Sri Lankan culture demonstrates various complex and unique behavioral patterns. Sri Lankan entrepreneurial culture can be identified to have evolved through two different routes. One can be traced to the origins of Sri Lankan civilization and the other to the western influence, originating from the Industrial Revolution, and imposed through colonization which systematically destroyed the indigenous feudal system. Moreover, the ideology of entrepreneurship training and education in Sri Lanka is exclusively western in origin and character. Observations of this research showed …


Enhancing The Learning Experience Of Students By Incorporating Core Competences Into Assessment And Inspiring Diverse Student Cohorts To Be Authentic And Context Sensitive Learners, Ananda Wickramasinghe Mar 2014

Enhancing The Learning Experience Of Students By Incorporating Core Competences Into Assessment And Inspiring Diverse Student Cohorts To Be Authentic And Context Sensitive Learners, Ananda Wickramasinghe

Ananda Wickramasinghe

No abstract provided.


Self-Checkout At Banks: So Why Salesperson - A Case Of Sri Lankan Banking Sector, Nalin Abeysekera, Ananda Wickramasinghe Mar 2014

Self-Checkout At Banks: So Why Salesperson - A Case Of Sri Lankan Banking Sector, Nalin Abeysekera, Ananda Wickramasinghe

Ananda Wickramasinghe

Effective selling is one of the most critical elements in the process of marketing. It is the life-blood of an organization that gets in critical revenue. Hence, the role of a salesperson is paramOllllt important. Hence, this study tries to address: Do salespersons in Sri Lankan banking sector customer oriented if so, do they delight or amaze customers? Two state banks and two private banks have been selected as a sample and thirty customers representing both banks are interviewed. It has fOlllld that even though banks are relying on computer automated service some customers prefer hlllllan touch for better relationship. …