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Full-Text Articles in Business
The Relationship Between Family-Friendly Workplace Policies And Accountant Turnover, Katie Landgraf
The Relationship Between Family-Friendly Workplace Policies And Accountant Turnover, Katie Landgraf
Walden Dissertations and Doctoral Studies
Prolonged high turnover rates have caused a shortage of accountants; unfortunately, managers have not successfully taken action to avoid these circumstances. Reducing the high turnover is necessary for accountant managers to replenish the accountant shortage, reduce turnover costs, and protect the accounting industry’s reputation for supporting its employees. Grounded in the social exchange theory, the purpose of this quantitative correlational study was to examine the relationship between childcare support, alternative work schedules, and work–family culture and accountant turnover intention. The participants comprised 185 accountants who responded to a National Study of a Changing Workforce questionnaire. The results of the multiple …
Strategies To Reduce Voluntary Employee Turnover In Big-Box Retailers, Destiny Cheyenne Harper-Lane
Strategies To Reduce Voluntary Employee Turnover In Big-Box Retailers, Destiny Cheyenne Harper-Lane
Walden Dissertations and Doctoral Studies
Each year, more than 33 million employees in the United States voluntarily quit their jobs. Voluntary employee turnover is prevalent in the big-box retail industry, thus making it an important focus for managers. Grounded in transformational leadership theory, the purpose of this qualitative multiple case study was to explore strategies big-box retail managers used to reduce voluntary employee turnover. The participants comprised 14 managers from 11 different retailers with proven employee retention best practices from big-box retail locations in San Antonio, Texas. Data collection involved semi-structured interviews, company documents, company websites, and the Bureau of Labor Statistics website. Four themes …
The Relationship Between A Supervisor’S Emotional Intelligence, Employee Engagement, And Turnover Intention, Sloan Leane Rawhoof
The Relationship Between A Supervisor’S Emotional Intelligence, Employee Engagement, And Turnover Intention, Sloan Leane Rawhoof
Walden Dissertations and Doctoral Studies
Employee turnover costs employers billions of dollars annually, negatively impacting an organization’s bottom line. Business leaders must align employee engagement and supervisor emotional intelligence to reduce turnover and improve profitability. Grounded in employee engagement theory, the purpose of this quantitative correlational study was to examine the relationships between employee engagement, supervisor emotional intelligence, and turnover intention. Data were collected from 74 hourly employees and seven supervisors in a manufacturing company in Georgia using two paper surveys for hourly employees and one online survey for supervisors. Multiple regression analysis was performed on the data, assumptions were evaluated, and no violations were …
Job Burnout And Turnover Intentions Among Telecommuting Call Center Agents, Gigianna Griffin
Job Burnout And Turnover Intentions Among Telecommuting Call Center Agents, Gigianna Griffin
Walden Dissertations and Doctoral Studies
Telecommuters have been shown to have higher job satisfaction and job performance and lower turnover intentions and job-related stress than office-based workers. The association between telecommuting, job burnout, and turnover intentions of call center agents has not been fully investigated. The purpose of this study was to determine if telecommuting is associated with job burnout, and turnover intentions among call center agents. Maslach and Jackson’s burnout theory was used as the theoretical framework. Data were obtained from a convenience sample of 89 nontelecommuter and 63 telecommuter call center agents in the United States via an online survey. This nonexperimental correlational …
Strategies Healthcare Leaders Use To Reduce Employee Burnout, Ashley Ann Smith
Strategies Healthcare Leaders Use To Reduce Employee Burnout, Ashley Ann Smith
Walden Dissertations and Doctoral Studies
Healthcare workers are at an increased risk of being affected by burnout, which leads to decreased productivity, decreased job engagement, and increased organizational turnover. Employee burnout is a problem for healthcare leaders as burnout leads to decreased productivity and increased organizational turnover. The purpose of this qualitative multiple case study, guided by the job-demand resource theory, was to explore strategies healthcare leaders use to reduce employee burnout. Interviews were conducted with four healthcare leaders in the United States with at least 3 years of management experience who implemented strategies to reduce employee burnout at their organizations; a review of organizational …
Improving Staff Retention In Adolescent Psychiatric Residential Treatment Facilities, Tasha C. Moses
Improving Staff Retention In Adolescent Psychiatric Residential Treatment Facilities, Tasha C. Moses
Walden Dissertations and Doctoral Studies
AbstractHigh direct care staff (DCS) turnover in psychiatric residential treatment facilities presents significant organizational challenges. Insufficient DCS levels and high turnover rates can undermine an organization’s ability to provide quality care to residents who have acute psychiatric symptoms, maintain a safe environment, and achieve strategic goals. This case study was grounded in the Baldrige Excellence Framework and focused on the DCS retention challenges experienced by a psychiatric residential treatment facility in the southeastern United States. Sources of data included semi structured interviews with seven organizational leaders, a review of organizational archival records, and an academic literature review. Thematic content analysis …